--- title: "Skedulo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Skedulo Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/155832/Skedulo/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Skedulo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Skedulo ## What is Skedulo? Skedulo is a cloud-based and AI-enabled field service management solution designed for large numbers of field and mobile workers. Schedule jobs, optimize travel routes, provide deskless workers with the information they need, and get the right person to the right job at the right time. ## What is Skedulo used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Skedulo?[Manage this product listing](https://www.g2.com/products/skedulo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Skedulo 4.5 (13) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.7 (5,322) Value For Money 4.6 (8) Value For Money 4.5 (5,079) Customer Service 4.4 (10) Customer Service 4.6 (5,093) ## Skedulo alternatives [4.5 (1,301)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (127)](https://www.capterra.com/p/176283/Visual-Planning/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.3 (3,080)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155832/Skedulo/alternatives/) ## FAQs about Skedulo Overview ### Which roles and teams benefit most from Skedulo? Skedulo is most used by operations managers, field supervisors, and service coordinators who assign mobile staff, manage appointments, and track daily coverage. Disability-service teams and physiotherapists schedule client visits, while PMO, Salesforce, and software teams support workforce planning, system administration, and integrations. Finance and general managers monitor operational capacity and service delivery. Answer based on 13 reviews Overview ### What company size and industries is Skedulo built for? Skedulo is designed for enterprise and small businesses, each representing 42% of reviewers, across field-based industries. Its intended sectors include healthcare, nonprofit, residential services, real estate, energy, utilities, public sector, telecommunications, and field service. Reviewers most often work in renewables and environment (25%), financial services (17%), and hospital and health care (17%). Answer based on 13 reviews Features and Usability ### What are the key features of Skedulo? Skedulo offers appointment scheduling, automated scheduling, employee scheduling, and resource scheduling for field and workforce planning. It also includes dispatch management, work order management, availability management, routing, and GPS tracking, plus reporting and analytics, alerts/notifications, time tracking, and third-party integrations for connected operations. Integrations ### Which third-party tools and platforms does Skedulo integrate with? Skedulo integrates with 10 third-party tools and platforms, including Salesforce Sales Cloud, Dynamics 365, ServiceNow, Zendesk Suite, Workday HCM, Epic, UKG HR Service Delivery, ADP Comprehensive Services, Employment Hero, and KeyPay. These integrations cover CRM, service management, HR, payroll, and healthcare systems. Getting Started and Support ### What training and onboarding options does Skedulo offer? Skedulo provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars present scheduled product information, and documentation and videos give teams self-paced reference materials for learning features and setup steps. Getting Started and Support ### What customer support options does Skedulo offer? Skedulo provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support resources are organized across self-service and direct contact options, helping users choose the channel that fits the issue. No reviewer feedback on support experience is available in the catalog data. ## Features AI summary Based on 16,930 Scheduling reviews Capterra data shows that buyers of Scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Skedulo includes **Booking Management** and **Calendar Management**, giving teams a clear way to organize appointments, coordinate availability, and keep daily schedules up to date. However, it does not offer **Real-time Scheduling**. Instead, it provides other highly rated capabilities such as **Mobile Access** (**56%**) and **Online Booking** (**53%**), which help staff manage work from anywhere and make it easier for customers to schedule services. Together, these features help businesses improve scheduling visibility, reduce manual coordination, and keep operations moving efficiently. Calendar Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Automated Scheduling 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Employee Scheduling 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Reporting/Analytics 4.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Skedulo 82 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Routing: Plan daily routes to optimize employee scheduling and provide directions - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Timesheet Management: Track the amount of time spent on a job or task - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Website Integration: Seamlessly integrates with 3rd party websites - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (13) 4.4 Based on 13 reviews ## Pricing Value for money 4.6 (8) Schedulers Custom Quote Available It includes: - Book appointments based on business / team capacity - Assign resources based on skills, travel time & more - Dispatch work to resources with SMS & Push notifications - Manage leave & unavailability - Collaborate with field teams in real-time - Filter job data through calendars, Gantt views and maps - Track resource actions, data entry and productivity Mobile workers Custom Quote Available It includes: - Receive SMS and Push notifications - Submit leave and unavailability - Connect & synchronize with calendars - Mapping, Routing and Travel times - Mobile forms, data collection & entry - Attach photos & collect signatures for work Value for money 4.6 (8) 4.6 Based on 8 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[ Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[ KeyPay](https://www.capterra.com/p/180078/KeyPay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (10) 4.4 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating Counts reflect reviews available in this feed. 5(8) 4(3) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Scott A. Retail Sales Supervisor Used the software for: 3-5 years ### "Complex scheduling, made simple." 5.0 August 13, 2021 Overall, Skedulo has been a pleasure to use and has greatly enhanced me and my team's responsiveness to scheduling changes, being able to pivot with any changes needed in real-time, and allowed for better planning and insights to trends with scheduling. Highly recommended for managing teams semi-remotely in a multi-unit retail channel. Pros I semi-remotely manage team of retail sales representatives distributed across a broad territory, and the ease of use, real-time updates, and recurring shift functions are critical to piecing together a complex schedule with ease and a relatively light use of my time. I've been using Skedulo for over two years, and before this we used a spreadsheet / google form to manage scheduling & check-ins, which comparatively feels quite primitive now. Cons The aspects of Skedulo that could be improved the most in my eyes would be reducing processing times to make inputting schedules even faster and more customizability for end users on display/layout for different schedule visualization. Being able to run reports internally through Skedulo on shift attendance, check-in/check-out compliance, trends, etc. would be quite helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mohammad A. Software Developer Used the software for: 3-5 years ### "Shedulo is your business partner in Scheduling. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 10, 2023 Its an office located in your pocket as they say and it helps your business grow more. Pros One of the best applications to use from a mobile prospective as they have made it real simple, fast, reliable and no breakage during work on the mobile application. Their customer support is great. Cons They need to make few updates from time to time on the maps therefore it is an issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Feild Employee Used the software for: Less than 1 year ### "For use in British Columbia,CAN read PIPA first. " 3.0 August 9, 2022 If my employer had actually read local privacy laws prior to roll out and implementation of this app, I certainly hope they would have chosen to provide company managed devices. Devices that they could log, monitor and secure my personal and employment information against improper disclosure and access or use. I'm not sure why but I was ignored by my employer when I submitted a formal complaint about privacy. The Privacy Commissioner of B.C has now been engaged as a result of compliance issues with local laws. Pros As the employee being managed by this software, the central location of job details and relevant document attachment is handy. The mapping/location feature I'm sure would be helpful in many situations. Appears to be fairly customizable as all forms and links are in house. Cons My employer chose to roll this app out for use on employee personal devices. They have %0 controll or access logging. My personal contact info (email and phone) are posted for all other users to see. My daily timesheets completed thru the app are accessible to other field level employees and include hours & locations worked, rate of pay and any pay premiums applicable. Images of my signature are also accessible to my peer coworkers. All in one location and visible as far back as Feb 2022 for every day. My employer has not educated any users on how to safely or securely install app on personal smartphones to keep app data separate and secure from malicious apps installed for personal use. Once installed and logged in to app I can hard reset phone by holding power button to shut down and restart phone, once restarted I can open app without a password. The location and tracking features of the app interfere with manufacturer gps Protocols and overrides location permissions to run 24/7 in background. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: Less than 1 year ### "Skedulo Makes Scheduling Easier! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2025 Overall, Skedulo's intelligent scheduling capabilities is great tool for our company. The mobile app makes it very efficient when working remote and is great with synchronization across other applications. Pros Skedulo is great when it comes to scheduling and tracking appointments. I enjoy that we can integrate our costumer's information and our calendars with ease. Cons One of the things that I found somewhat difficult with Skedulo was the initial set up. I felt it took a while to figure out the platform and set it up to what I needed it to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. mohammed hareez S. Human Resource Used the software for: Less than 1 year ### "Skedulo Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 9, 2025 MY overall experience with Skedulo is good Pros The most i like about this is it helps to schedule mobile workers on the go Cons The least i like about this is its not cost effective Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Retail Sales Supervisor Used the software for: 3-5 years ### "User friendly" 3.0 August 25, 2021 Pros It's easy to figure out, aesthetically pleasing and simple Cons it can be inefficient at times if you have more than 8 employees especially if their schedules and locations are dynamic Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physiotherapist Used the software for: Less than 1 year ### "What awesome system. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 10, 2022 Skedulo has been a really easy system to use for a remote worker like me and the support is outstanding. Pros The support network is very good. I love being able to see the week ahead on Friday when my Scheduling Manager inputs my hours, patients and team members available to assist. It is easy to tick off who I've seen. Cons I didn't like being position tracked and my phone ran hot when this feature was on with data rather than WiFi. My manager advised me to turn it off. It uses very little memory or data now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 3-5 years ### "Best decision we have made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2021 Pros Skedulo has enabled us to scale, control and communicate with our team in an efficient and professional manner. Its ease of use continues to impress us even after 4 years and their mission for continuous improvement means the app is always being enhanced Cons Nothing, the software fulfils all we need from it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Marco S. Salesforce Platform Manager Used the software for: 3-5 years ### "Skedulo is a great tool for field service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 16, 2021 Oenverall experience was great. We did not have any major issues so far. Pros Very flexible in development. Support was responsive and friendly. Cons If Skedulo could let me make minor changes to the forms myself, that would be great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer PMO Manager Used the software for: I used a free trial ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2018 Pros I love the Skedulo team, great group of guys. This is a great tool that continues to grow and add functionality. They're on our short list of companies to solve our scheduling problem. Cons I haven't ran into any issues yet, again a solid tool, and a solid company. I look forward to see where this tool goes in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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