Best For

Predictive dialer that primarily caters to outbound, inbound call centres, telesale offices and contact centres and more.

Product Details

Predictive dialer that helps contact centers manage productivity and deliver efficient customer experience.

Contact Details

Phoenix Solutions

http://megacall.es/en/

Founded in 2008

Located in Spain

Starting Price

  • $300.00/one-time
  • Pay As You Go model No Seat Price

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Megacall Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Auto Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Megacall Reviews

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

Showing Most Helpful

Showing 8 of 8 reviews

Showing Most Helpful

Showing 8 of 8 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Martin T.
owner
Telecommunications, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2017

“Best dialersystem in the industri and the best service, fast, profesionel and always on the task ”

Overallunique software unique service That 2 words covers all.
ProsI have after 15 years in the Tm Sales business been working with all kind off dialer systems and software houses. After chancing my platform to Megacall i have increased my sales with min. 15 %, the platform is unique and the service you get from there team is something i have not seen before.
ConsI can not put any pointers in this matter, for us it is all about stability, service and using the best software on the marked.. this is what you get from Megacall
Reviewer Source 
Source: Capterra
August 8, 2017
Martin T.
Owner
Outsourcing/Offshoring, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
January 22, 2017

“Best dialer software company”

OverallAfter my 13 years working in The outbound business i I have tried The most dialers on The market. After Going to The megadialer platform and The Company behind have seen the Best of The Best. Megacall will take your Call Center, staff and Leads to a One way trip to The Moon. Fantastic software, nr 1 First line service support, a dialer and flowsystem of your campain that Will take your business to The next level. My Best recormendation.
ProsThe dialer is The Best on The market.
Recommendations to other buyersNetwork

Vendor Response

By Phoenix Solutions on January 30, 2017
Many thanks! We love to make our customers happy.
Source: Capterra
January 22, 2017
Paul A.
General Manager
Telecommunications, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 1, 2017

“The height of professionalism”

OverallGreat products, excellent customer service, responsive, flexible, easy to deal with. Thoroughly recommend this company.
ProsThe improved productivity and the reduction in my costs! And the adaptability to suit my needs.
ConsStill waiting to find a negative
Recommendations to other buyersGive them a call. They will do their best to accommodate your needs.

Vendor Response

By Phoenix Solutions on February 3, 2017
We love to make our customers happy. Thanks!
Source: Capterra
February 1, 2017
Chris B.
Marketing
Marketing and Advertising, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 7, 2016

“Very happy with the service Magacall provide.”

OverallI´ve been using Megacall for a year now and have not had any issues. I had a few questions to start with which Victoria was very helpful in answering my questions in a swift and professional manner. Thank you Megacall.
ProsEasy to use
ConsNo bad comments
Recommendations to other buyersnone

Vendor Response

By Phoenix Solutions on December 16, 2016
Thanks a lot!! Happy to work with you
Source: Capterra
December 7, 2016
Verified Reviewer
Telecommunications, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 13, 2019

“fantastic phone tool ip.”

OverallRecommended for support companies in help desks and call center
ProsIts interface is pleasant, it handles user friendly features and it is very useful for making international calls, it saves us in systems and money.
ConsIt was one of the best IP PBX I have used to provide online support, for its easy call center management.
Reviewer Source 
Source: Capterra
January 13, 2019
xavier f.
Travel Designer
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 13, 2016

“Amazing quality and support”

OverallWe use this system in our company for international calls and for us it is a really good solution to save money.

Vendor Response

By Phoenix Solutions on December 16, 2016
Many thanks!!
Source: Capterra
December 13, 2016
Toni A.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
January 30, 2017

“The best phone call system ever”

OverallFor a medium company this system is so good, and the price is even better. We are conected all over the word with this system and it works exellente !!

Vendor Response

By Phoenix Solutions on January 30, 2017
Thanks!!
Source: Capterra
January 30, 2017
Xavier F.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
December 15, 2016

“Amazing Service”

OverallReally useful for our company. We are a travel agency and we use this system to talk all over the world with our international partners and clients.

Vendor Response

By Phoenix Solutions on December 16, 2016
Thanks a lot!
Source: Capterra
December 15, 2016