Who Uses This Software?

Mid to high-volume merchants in need of a big tech platform and exceptional account management. Minimum of $1 million in annual sales.


Average Ratings

10 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month
  • Pricing Details
    Usage based. Pay for what you need.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ChannelApe
  • www.channelape.com/
  • Founded 2015
  • United States

About ChannelApe

The perfect solution for companies with $1 million in annual sales and up. We're the game-changing cloud-based SaaS that offers end-to-end solutions for product catalog, inventory & order management and multichannel expansion. What sets us apart? 1. We make eCommerce NATIVE to your ERP, POS or internal system. 2. NO REVENUE SHARING. 3. We're an EXPERIENCED, HUNGRY, DRIVEN team focused on dev & support, not sales. Don't be someones 2000th priority. Work with a team who values your business.


ChannelApe Features

  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

ChannelApe Reviews Recently Reviewed!

Katelyn's Help

Dec 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Katelyn is working hard to get our account configured for Amazon integration. She is working with our supplier to help get our products loaded into CA so they can be ready for the marketplace. Thank you!

A great product and a great team behind it!

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The team!

Cons: It's a little technical and has a few limitations, but I believe these will be sorted out in time.

Overall: I am not one to review often, only when I see or use something special. Channel ape is just that.. they provide a much needed service for inventory control across multiple platforms and more so than that, they provide unprecedented support. If there is something you need to be done, they will do everything in their power to make it work for you!

I am by no means a technical person, and this is likely one of the reasons I like working with ChannelApe - Their team takes the technical issues on themselves and leaves you with straight forward solutions. If something isn't working, they will work hard to fix it in a VERY rapid manner.

I have to give a special kudos to Jason over at channel Ape. Most of my interaction has been with him. He is great at providing support, but even more so, he is great with his communication methods.

Give these guys a try and save hundreds of hours a year that you can dedicate elsewhere instead of towards managing your inventory and products!

Channel Ape Team, Thank you for your ongoing support and assistance!

Recommendations to other buyers: it's Worth it!

Would definitely recommend

Dec 26, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been using ChannelApe to help manage product feeds for several months now and definitely recommend this app! When first installing the app, the team was very helpful with the initial setup, and going forward has provided accessible, professional, and friendly support whenever we had questions.

Channel Ape

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Channel Ape is very helpful and patient. They always answer my questions very quickly and accurately.

I love me some Channel Ape!

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Best quality, best price and best service . These guys are number one.

Leaving Channel Advisor for a new solution.

Vendor Response

by ChannelApe on November 03, 2016

Thank you, Michael. We love us some you too.

The DropShipper's "Must-Have"

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Friendly and Efficient Customer Service
-User-friendly Interface
-Customized to suit personal needs

Cons: -They should make more apps; they're really good at what they do

Overall: I have 23 apps associated with my business. Yes, I know, that's plenty. Every now and then I would delete any of those 23 apps and install a replacement one because I thought the new app's offering was more in tact with my store's. This app, however, never gets deleted, ever! I was skeptical at first as to how much they would charge me to sync data from my vendors; Oh I was so ignorant then. People complain that it costs up to $250 to add a new vendor from these guys. People are so funny nowadays. These Shopify entrepreneurs need to do their research to see how much competitors are offering to sync custom code from a vendor. If anyone is wondering it's $1000+. These guys are doing it for a quarter of that amount, if even that. The integration of this app to my platform is so flawless, I could go on for a while talking about how great they are. This app is the sole reason my business runs so smoothly. The support team is incredible, extremely friendly, and they make you feel like family; they'll go out of their way to make sure they help you and everything is working perfectly. I'd also like to thank 2 people who have worked directly with me, both Katelyn and Jason. Thanks guys, you're awesome! 100% Recommend.

Innate Health Market Review of Channelape

Oct 25, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked the fact that I could completely automate my inventory and also apply modifiers to the inventory data so that I could create business rules.
I also compared to other software platforms such as stitch labs and channeladvisor and channelape was less expensive and also did not have a revenue share.

Cons: The software user interface needed some guiding thru, not all of it was as user fireindly as I would have liked.
I also wish their user dashboard had a bit more reporting features available

Overall: I use Channelape to integrate with my three suppliers inventory feeds and then I sell on my own dot com store and also amazon. Channelape allowed me to setup my inventory rules and then after that I could remain hands off.

Recommendations to other buyers: If you are looking to use this platform, I would first perform a product demo and walk thru of the platform as this answered alot of questions. The channelape team had alot of experience and helped guide me with a bunch of questions, alot of which were not directly related to use of their platform.

ChannelApe simply works

Oct 25, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that once the software is setup there is little input from the user, the software simply works.

Cons: There was a bit of a learning curve, but I was new to ecommerce so that was expected. I went thru a short demo with the channelape customer service team and that really helped to give me more insight into the platform

Overall: I use channelape to connect my suppliers inventory data to my shopify store and the other marketplaces that I sell on.

Recommendations to other buyers: I would definitely schedule a demo of the platform with the CS team. I tried to walk thru the self help guides myself and they were a bit confusing. It was much easier to do a quick demo as the team was able to quickly answer all of my questions at that point.

Every problem solved

Oct 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Overall site is very easy to use and support answers very quickly

Cons: Some features are a little hard to understand

Overall: No problems with ChannelApe, everytime I had some problems they solved it, or follow me until solution.

Channelape platform review

Oct 21, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use channelape to connect my suppliers inventory data to my shopify site and other online marketplaces. Once an order is received, channelape then routes the orders back to my warehouse for shipment. The platform took a little getting used to but the product demo performed by customer service was essential. I wish they had a better dashboard to show some accounting and order related stats, but they are launching new features all the time, so hopefully those features are on the horizon.