---
title: "ChannelApe Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ChannelApe Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more."
source_url: "https://www.capterra.com/p/155876/ChannelApe/"
page_type: "product"
language: "en"
---

# 

 ChannelApe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ChannelApe

## What is ChannelApe?

The fulfillment platform for today's top D2C brands. Take control of your margins, rates, and shipping policies. Inventory activities & notifications across warehouses. Add new domestic + international fulfillment partners. We are a single solution for building a fulfillment network, a central hub to manage it and a partner to help you grow.

## What is ChannelApe used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Usage Based, Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ChannelApe?[Manage this product listing](https://www.g2.com/products/channelape/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ChannelApe

4.9 (11)

VS.

[4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$1000

Usage Based, Per Year

Starting Price

$14.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (11)

Ease Of Use

4.5 (923)

Value For Money

4.8 (11)

Value For Money

4.5 (773)

Customer Service

5.0 (11)

Customer Service

4.3 (769)

## ChannelApe alternatives

[4.4 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (2,071)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (1,131)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

## FAQs about ChannelApe

Overview

### What company size and specific industries is ChannelApe built for?

ChannelApe is designed for high-volume brands and manufacturers, especially companies selling direct to consumers that need to manage fulfillment as they grow. It is best suited for mid-market and enterprise businesses in retail, consumer goods, and manufacturing that handle large order volumes.

Features and Usability

### What are the key features of ChannelApe?

ChannelApe offers inventory management, inventory tracking, and inventory optimization, plus order management, order fulfillment, and order tracking. It also includes multi-channel management, multi-store support, warehouse management, shipping management, purchase order management, returns management, reporting and analytics, alerts/notifications, and third-party integrations.

Integrations

### Which third-party tools and platforms does ChannelApe integrate with?

ChannelApe integrates with 5 third-party platforms, including BigCommerce, NetSuite, SPS Commerce, Shopify, and Shopify Plus. These catalog integrations cover ecommerce and ERP connections for businesses managing product data, orders, and fulfillment across connected systems.

Getting Started and Support

### What training and onboarding options does ChannelApe offer?

ChannelApe provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided learning, webinars present scheduled instruction, documentation offers written reference, and videos provide visual walkthroughs for review at any time.

Getting Started and Support

### What customer support options does ChannelApe offer?

ChannelApe provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments.

## Features

AI summary

Based on 7,702 Inventory Management reviews

Capterra data shows that buyers of inventory management software rank the following features as their top priorities:

-   **Inventory Control** (**52%** of reviewers rated this feature as critical)
-   **Inventory Tracking** (**56%**)
-   **Billing & Invoicing** (**47%**)

ChannelApe supports all three of the features reviewers consider most important: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses maintain accurate stock levels, monitor inventory movement across operations, and manage billing tasks more efficiently, allowing teams to keep inventory organized and support smoother order and payment workflows.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Backorder Management

Manage customer orders that cannot be filled immediately due to out-of-stock items

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

ChannelApe 36 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Data Import/Export: Import and export data to and from software applications
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Kitting: Group and package individual but related items as one package set
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Store: Manage multiple teams and operations from a central location
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Recurring Orders: Managing orders that a customer purchases repeatedly and regularly
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Returns Management: Track and facilitate returns of products sold
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Shipping Management: Manage and track orders being shipped to customers
- Shopping Cart: Checkout of online store
- Special Order Management: Manage special order requested by a customer
- Supplier Management: Manage all supplier data and operations
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Warehouse Management: Manage and track operations and inventory within warehouses

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (11)

4.6

Based on 11 reviews

## Pricing

Value for money

4.8 (11)

Basic

$1,000

Usage Based,Per Year

Value for money

4.8 (11)

4.8

Based on 11 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

4.9

Based on 11 reviews

Filter by rating

5(10)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Jimmy K.

IT Analyst ( Global Service Desk )

Internet

### "Awesome Data Mining and Analysis Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 9, 2018

Pros

I have been using this for about 1 year now and it is great when you want to get data from multiple sources and to put it on one platform to analyse it

Cons

I couldn't find any cons yet. it was just great and made number crunching really easy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Rachel H.

### "Katelyn's Help"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 30, 2016

Katelyn is working hard to get our account configured for Amazon integration. She is working with our supplier to help get our products loaded into CA so they can be ready for the marketplace. Thank you!

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AJ

Aar J.

Owner

Retail

### "A great product and a great team behind it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 30, 2016

I am not one to review often, only when I see or use something special. Channel ape is just that.. they provide a much needed service for inventory control across multiple platforms and more so than that, they provide unprecedented support. If there is something you need to be done, they will do everything in their power to make it work for you! I am by no means a technical person, and this is likely one of the reasons I like working with ChannelApe - Their team takes the technical issues on themselves and leaves you with straight forward solutions. If something isn't working, they will work hard to fix it in a VERY rapid manner. I have to give a special kudos to Jason over at channel Ape. Most of my interaction has been with him. He is great at providing support, but even more so, he is great with his communication methods. Give these guys a try and save hundreds of hours a year that you can dedicate elsewhere instead of towards managing your inventory and products! Channel Ape Team, Thank you for your ongoing support and assistance!

Pros

The team!

Cons

It's a little technical and has a few limitations, but I believe these will be sorted out in time.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

ML

Miriam L.

### "Would definitely recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 26, 2016

We have been using ChannelApe to help manage product feeds for several months now and definitely recommend this app! When first installing the app, the team was very helpful with the initial setup, and going forward has provided accessible, professional, and friendly support whenever we had questions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Louis S.

### "Channel Ape"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 22, 2016

Channel Ape is very helpful and patient. They always answer my questions very quickly and accurately.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Michael C.

### "I love me some Channel Ape!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 3, 2016

Best quality, best price and best service . These guys are number one. Leaving Channel Advisor for a new solution.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

November 3, 2016

Thank you, Michael. We love us some you too.

TS

Thomas S.

Owner

Consumer Electronics

### "The DropShipper's "Must-Have""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2016

I have 23 apps associated with my business. Yes, I know, that's plenty. Every now and then I would delete any of those 23 apps and install a replacement one because I thought the new app's offering was more in tact with my store's. This app, however, never gets deleted, ever! I was skeptical at first as to how much they would charge me to sync data from my vendors; Oh I was so ignorant then. People complain that it costs up to $250 to add a new vendor from these guys. People are so funny nowadays. These Shopify entrepreneurs need to do their research to see how much competitors are offering to sync custom code from a vendor. If anyone is wondering it's $1000+. These guys are doing it for a quarter of that amount, if even that. The integration of this app to my platform is so flawless, I could go on for a while talking about how great they are. This app is the sole reason my business runs so smoothly. The support team is incredible, extremely friendly, and they make you feel like family; they'll go out of their way to make sure they help you and everything is working perfectly. I'd also like to thank 2 people who have worked directly with me, both Katelyn and Jason. Thanks guys, you're awesome! 100% Recommend.

Pros

\-Friendly and Efficient Customer Service -User-friendly Interface -Customized to suit personal needs

Cons

\-They should make more apps; they're really good at what they do

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AZ

Anthony Z.

President

Consumer Goods

### "Innate Health Market Review of Channelape"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 25, 2016

I use Channelape to integrate with my three suppliers inventory feeds and then I sell on my own dot com store and also amazon. Channelape allowed me to setup my inventory rules and then after that I could remain hands off.

Pros

I liked the fact that I could completely automate my inventory and also apply modifiers to the inventory data so that I could create business rules. I also compared to other software platforms such as stitch labs and channeladvisor and channelape was less expensive and also did not have a revenue share.

Cons

The software user interface needed some guiding thru, not all of it was as user fireindly as I would have liked. I also wish their user dashboard had a bit more reporting features available

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Megan H.

President

Consumer Goods

### "ChannelApe simply works"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 25, 2016

I use channelape to connect my suppliers inventory data to my shopify store and the other marketplaces that I sell on.

Pros

I like that once the software is setup there is little input from the user, the software simply works.

Cons

There was a bit of a learning curve, but I was new to ecommerce so that was expected. I went thru a short demo with the channelape customer service team and that really helped to give me more insight into the platform

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Riccardo C.

Engineer

Retail

### "Every problem solved"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 21, 2016

No problems with ChannelApe, everytime I had some problems they solved it, or follow me until solution.

Pros

Overall site is very easy to use and support answers very quickly

Cons

Some features are a little hard to understand

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/155876/ChannelApe/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.