--- title: "ServiceNav Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ServiceNav Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/155885/ServiceNav/" page_type: "product" language: "en" --- # ServiceNav Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ServiceNav ## What is ServiceNav? This flexible software delivers monitoring insight across IT systems and processes to enable continuous improvement of service levels and deliver efficiencies. The intuitive user interface abstracts the detail from a wide range of alerts to present actionable, meaningful information on every part of the IT infrastructure. Available as a SaaS hosted, or dedicated implementation onsite within your own network. ## What is ServiceNav used for? [IT Management](https://www.capterra.com/it-management-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €500 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceNav?[Manage this product listing](https://www.g2.com/products/coservit-servicenav/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceNav 5.0 (2) VS. [### End-user IT Analytics](https://www.capterra.com/p/134102/End-user-IT-Analytics/) [4.5 (6)](https://www.capterra.com/p/134102/End-user-IT-Analytics/#reviews) Starting Price €500 Per User, Per Year Starting Price $36 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.0 (6) Value For Money 4.5 (2) Value For Money 4.3 (4) Customer Service 4.5 (2) Customer Service 3.8 (4) ## ServiceNav alternatives Highest Rated [essensys Platform](https://www.capterra.com/p/184179/Connect/) [5.0 (4)](https://www.capterra.com/p/184179/Connect/#reviews) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184179/Connect/) [Atatus](https://www.capterra.com/p/179665/Atatus/) [4.8 (19)](https://www.capterra.com/p/179665/Atatus/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179665/Atatus/) [IT Cost Optimization](https://www.capterra.com/p/89170/IT-Cost-Optimization/) [4.0 (2)](https://www.capterra.com/p/89170/IT-Cost-Optimization/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/89170/IT-Cost-Optimization/) [NITO](https://www.capterra.com/p/187170/NiTO/) [0.0](https://www.capterra.com/p/187170/NiTO/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187170/NiTO/) ## FAQs about ServiceNav Overview ### What company size and specific industries is ServiceNav built for? ServiceNav is designed for managed service providers of all sizes that need a quick-to-deploy, multi-tenant monitoring solution. It is suited for MSPs whose customers expect portal access, reporting, and alerts about service-impacting events. Features and Usability ### What are the key features of ServiceNav? ServiceNav offers capacity management, inventory management, issue auditing, license management, and service level agreement (SLA) management. These core features cover resource planning, asset tracking, incident review, software license control, and service level monitoring for IT and service operations. Getting Started and Support ### What training and onboarding options does ServiceNav offer? ServiceNav provides in person training and documentation to help teams get started. In person training supports guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does ServiceNav offer? ServiceNav provides 24/7 live rep support. Users can contact support at any time for help with account or product issues. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations, so only the listed support channel can be confirmed. ## Features AI summary Based on 5,645 IT Management reviews Capterra reviewers point to these as the IT Management features buyers care about most: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Remote Monitoring & Management** (**47%**) ServiceNav is positioned around other IT management capabilities rather than the highest-priority features listed above. Based on the available coverage data, there are no additional high-priority feature matches to highlight for this product. Its feature set is geared toward supporting general IT operations, helping businesses manage day-to-day service delivery and maintain oversight across their environments. Capacity Management Monitor service demand and performance to plan for adequate resources that meet business needs Issue Auditing Inspecting the issue resolution process for compliance with related systems and regulatory guidelines License Management Track and organize the number of licenses available to the organization Service Level Agreement (SLA) Management Set and monitor service level agreements to ensure timely response and resolution ServiceNav 4 features ### All Features - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - License Management: Track and organize the number of licenses available to the organization - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic €500.00 Per User,Per Year Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Samson Z. Gestionnaire Commercial Real Estate ### "Un produit très Complet " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 13, 2023 Pros Ça permet de surveiller les informations informatiques et très puissant, permet l'amélioration continue des niveaux de service très professionnel. J'adore et je le recommande Cons C'est un très bon produit et simple à utiliser. Rapide et simple à déployer. Je n'ai pas d'inconvénients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Laurent G. Gestionnaire Retail ### "Un très bon produit " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 12, 2023 Pros Simple et facile à utiliser avec une bonne interface d'utilisation. Flexible et puissant, offre un aperçu de la surveillance à travers les systèmes informatiques et très professionnel . Je le recommande Cons C'est un meilleur produit que je recommande . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.