Who Uses This Software?

We serve both SMEs and Enterprise level companies. Multi-office. Salesforce users. "Micro multinationals".


Average Ratings

2 Reviews

  • 4 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
  • Pricing Details
    Starting from £15 per user. Contact us for details.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Natterbox
  • natterbox.com/
  • Founded 2009
  • United Kingdom

About Natterbox

A complete phone system 100% Native in Salesforce. Natterbox Advanced Voice Services gives you one global phone system with contact centre, embedded and managed entirely from within Sales Cloud and Service Cloud. The system is scalable, from 1 - 10000+ users, it grows with your business. One system: phone system and Salesforce merged into one. Flexible: Accept calls anywhere once logged into Salesforce. Simple: No phones, hardware or software needed - only a computer with a headset.


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Natterbox Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Natterbox Reviews Recently Reviewed!


Simplifies the Day-To-Day

Feb 15, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It truly makes it simple to take calls and keep up with a demanding schedule

Cons: It sometimes distorts the audio on calls

Overall: Overall, natterbox has made an improvement in our work place and would happily say that it is the right choice for growing businesses

Recently transitioned to Natterbox

Feb 15, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Natterbox streamlines day to day tasks and is very simple to use. The dashboard is awesome! It is unbelievable that no one needs phones on their desks anymore! The phone tree is better for customers and reduces hold times. It is really nice that the phone numbers are automatically recorded in Salesforce.

Cons: I really cannot think of anything negative to report. We have been really pleased with our decision to move to Naterbox.