--- title: "ADP Workforce Now Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ADP Workforce Now Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/155895/WorkforceNow/" page_type: "product" language: "en" --- # ADP Workforce Now Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ADP Workforce Now ## What is ADP Workforce Now? ADP Workforce Now is a cloud-based and AI-enables workforce management software that assists with human resources management, payroll, benefits, talent management, compliance, time & labor management, analytics & benchmarking. The fully integrated suite is built on a single database, which automates data synchronization across different components and helps users to minimize manual administrative tasks. The platform also integrates with other HR and business applications via the ADP Marketplace and APIs. ## What is ADP Workforce Now used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 7,260 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Pros & cons Comprehensive employee time management Detailed paycheck transparency Recurring technical glitches Slow and laggy user experience Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - PEO / 2026 - Performance Management System / 2026 - Talent Management / 2026 - Workforce Management / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ADP Workforce Now?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.adp.com/&name=ADP Workforce Now) Rating Breakdown 4.4 +− Features4.3 Value for Money4.2 Ease of Use4.3 Customer Service4.2 Rating Breakdown 4.4 Features4.3 Value for Money4.2 Ease of Use4.3 Customer Service4.2 ## ADP Workforce Now Reviewers Verdict Updated August 2026 AI summary - ADP Workforce Now is well-suited for HR and payroll teams seeking an all-in-one platform for employee management, payroll, and compliance. - Users most consistently value its integrated time tracking, payroll processing, pay stub access, and self-service features that centralize HR tasks. - It helps organizations simplify day-to-day payroll, track time and attendance, manage benefits, and provide employees with quick access to key information. - Buyers report negative points such as frequent password changes, slow system performance, login difficulties, occasional bugs, and long phone support waits. - It fits organizations prioritizing unified payroll and HR processes, but may frustrate those sensitive to access hurdles or system lag. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ADP Workforce Now 4.4 (7,260) VS. [4.9 (4,309)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7,221) Ease Of Use 4.8 (4,309) Value For Money 4.2 (4,920) Value For Money 4.7 (3,957) Customer Service 4.2 (5,228) Customer Service 4.7 (4,058) ## ADP Workforce Now alternatives Highest Rated [4.9 (4,869)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,392)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/) ## FAQs about ADP Workforce Now Overview ### What problems does ADP Workforce Now solve? ADP Workforce Now solves fragmented payroll, time tracking, PTO, benefits, and employee records by putting them in one system with self-service access, automated deductions, and compliant payroll processing. HR teams, payroll administrators, managers, and employees benefit by reducing manual data entry, paystub requests, timesheet errors, and multi-state payroll complexity. Answer based on 4134 reviews Overview ### Which roles and teams benefit most from ADP Workforce Now? ADP Workforce Now is most used by HR teams, payroll administrators, finance leaders, and business owners who need to manage employee records, payroll, benefits, and compliance in one system. Office and operations managers use it to streamline onboarding, time tracking, reporting, and workforce administration across growing organizations. Answer based on 7135 reviews Overview ### What company size and industries is ADP Workforce Now built for? ADP Workforce Now serves nearly every industry, with most reviewers coming from small businesses at 56% and Hospital & Health Care at 6%. It also has meaningful use among midsize businesses at 25% and enterprises at 20%, with additional representation in Computer Software and Non-Profit Organization Management, each at 4%. Answer based on 7231 reviews Features and Usability ### What are the key features of ADP Workforce Now? ADP Workforce Now includes core payroll management, tax filing, direct deposit, and employee self service through web and mobile access. Reviewers also highlight time tracking, PTO and time-off requests, employee profiles and documents, benefits enrollment, and customizable reporting as key differentiators for HR and compliance workflows. Answer based on 1898 reviews Integrations ### Which third-party tools and platforms does ADP Workforce Now integrate with? ADP Workforce Now integrates with Microsoft Outlook, Okta, Oracle PeopleSoft, MakeShift, Wisely, Deputy, NetSuite, and Absorb. It supports over 30 integrations overall, with common connections spanning email and identity management, scheduling, payroll and early pay, accounting, and learning management. Answer based on 327 reviews Getting Started and Support ### How easy is it to onboard and train a team on ADP Workforce Now? ADP Workforce Now offers in-person training, live online sessions, webinars, documentation, and videos. Employees and managers usually learn core tasks quickly, often with minimal instruction. Admins, payroll teams, and users handling reporting or complex configurations typically need more time, formal training, and practice because the system can feel overwhelming at first. Answer based on 445 reviews Getting Started and Support ### What customer support options does ADP Workforce Now offer, and how do users rate the experience? ADP Workforce Now offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support staff as helpful, friendly, and knowledgeable, especially for payroll issues, but many also report long wait times, inconsistent answers across agents, slow case follow-up, and better experiences when assigned a dedicated representative. Answer based on 1149 reviews Security ### How does ADP Workforce Now handle data security and access control? ADP Workforce Now uses two-step authentication, multi-factor authentication, password-protected and secure portal access, company-domain integration, synced passwords, and configurable permission levels and security profiles to protect payroll and HR data, including PII. Reviewers also note frequent password resets, lockouts, clunky recovery, and occasional permission misconfigurations or access-control complexity. Answer based on 551 reviews Ease of use ### Is ADP Workforce Now easy to use? ADP Workforce Now feels easy for everyday tasks like clocking in, checking pay stubs, and approving time off. Employees, managers, and HR teams often find the basics clear after setup, though new admins can face a learning curve, crowded menus, and occasional mobile app or navigation frustrations. Answer based on 1898 reviews ## Who uses ADP Workforce Now? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive employee time management 92% positive reviews out of 327 Most reviewers describe time tracking as convenient for monitoring hours, PTO, and benefits in one place. Keith B. Clinical Research Coordinator, 501 - 1,000 employees. "It has an app that makes it more convenient to track my time" Recurring technical glitches 70% negative reviews out of 784 Most reviewers indicate bugs and issues cause workflow disruptions, error messages, and difficulties correcting mistakes. Samantha Q. HR Manager, 1,001 - 5,000 employees. "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties." Detailed paycheck transparency 91% positive reviews out of 288 Most reviewers find paycheck information clear, with breakdowns of earnings, deductions, and historical access. R. N. Marketing, 5,001 - 10,000 employees. "I like the way it presents your paycheck and the breakdown of what will be deducted." Slow and laggy user experience 80% negative reviews out of 315 Most reviewers describe performance and speed as slow, with laggy navigation, delayed loading, and occasional crashes. Chris J. Territory Sales Manager, 501 - 1,000 employees. "It worked the way I needed it to but the interface of the app was annoyingly slow and choppy." Easy diGital pay stub access 92% positive reviews out of 205 Most reviewers indicate pay stubs are easily accessible, downloadable, and organized for quick financial reference. Toma P. Supervisor, 11 - 50 employees. "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions." Frequent password reset frustrations 88% negative reviews out of 276 Most reviewers report password management as difficult, citing frequent resets, complex requirements, and lockouts. Kristi B. Comms, 1,001 - 5,000 employees. "constantly have to reset my password-- it never recognizes my username (it's correct) and password (also correct) and I end up locking out and having to reset everything again." ## Features AI summary Based on 17,833 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**58%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) ADP Workforce Now supports all three features reviewers value most: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process payroll accurately, pay employees on time through direct deposit, and review payroll data for better oversight and decision-making, allowing teams to manage payroll operations with greater accuracy and consistency. Payroll Management 4.6 (1,170) 68.55% of 1170 reviewers that rated this feature as important or highly important You can manage all payroll tasks—tracking hours, pay, and deductions—on one platform. Some reviewers find it easy to access pay stubs, automate calculations, and retrieve past records, though a few mention the interface feels outdated or setup can be complex. Payroll Reporting 4.6 (798) 62.16% of 798 reviewers that rated this feature as important or highly important It gives you detailed, customizable payroll reports with visual breakdowns, helping you track pay, deductions, and hours. Reviewers appreciate the variety and clarity of reports, but some say finding the right report can be time-consuming or occasionally confusing. Employee Database 4.5 (786) 58.40% of 786 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Tax Compliance 4.6 (647) 61.98% of 647 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.7 (712) 64.47% of 712 reviewers that rated this feature as important or highly important ADP Workforce Now offers digital W-2 access, letting you view, download, and print forms early for tax filing. Users think it saves time, is easy to use, and integrates with tax software, though a few mention rare access issues during software updates. Direct Deposit 4.8 (852) 69.25% of 852 reviewers that rated this feature as important or highly important With this capability, you can quickly set up, update, and split direct deposits into multiple accounts, ensuring timely, secure pay. Reviewers appreciate the convenience, reliability, and control, though some mention delays or verification steps can occasionally slow the process. ADP Workforce Now 106 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 401(k) Tracking: Track 401(k) participant contributions and employer match - ACA Reporting: Collect data and compile reports to stay in compliance with Affordable Care Act requirements - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Record interactions, notes, and developments with candidates - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Check Printing: Print paychecks issued to confirm payment of wages or salary - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels - Competency Management: Catalog, manage, and develop employee skill sets - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Protect sensitive data for digital privacy - Direct Deposit: With this capability, you can quickly set up, update, and split direct deposits into multiple accounts, ensuring timely, secure pay. Reviewers appreciate the convenience, reliability, and control, though some mention delays or verification steps can occasionally slow the process. - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Forms: Digital forms that are shared and accessed online - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - For Accountants: Software specialized for accountants and accounting firms - For Small Businesses: Designed for small businesses - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Labor Forecasting: Predict labor requirements based on past and present data/trends - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Tracking: Manage and track employee attendance - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Orientation Workflow Management: Create orientation programs for new employees or students - Payroll Management: You can manage all payroll tasks—tracking hours, pay, and deductions—on one platform. Some reviewers find it easy to access pay stubs, automate calculations, and retrieve past records, though a few mention the interface feels outdated or setup can be complex. - Payroll Reporting: It gives you detailed, customizable payroll reports with visual breakdowns, helping you track pay, deductions, and hours. Reviewers appreciate the variety and clarity of reports, but some say finding the right report can be time-consuming or occasionally confusing. - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: This portal helps you independently access pay, benefits, and personal info, update details, and manage time off. Reviewers appreciate the 24/7 access and reduced HR workload, but some report occasional login difficulties or navigation issues. - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Team Management: Organizing a group of people to accomplish a task - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - W-2 Preparation: ADP Workforce Now offers digital W-2 access, letting you view, download, and print forms early for tax filing. Users think it saves time, is easy to use, and integrates with tax software, though a few mention rare access issues during software updates. - Wage Garnishment: Automatically subtract garnishments from wages - Web-based Deployment: SaaS, web-based, online deployment - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.3 (7,217) 4.3 Based on 7,217 reviews ## Pricing Value for money 4.2 (4920) [View pricing plan details](https://www.capterra.com/p/155895/WorkforceNow/pricing/) Select Custom Quote Available It includes: - Payroll & Tax - Enhanced HR Tools - Intelligent Self-service - Voice of the Employee - New Hire Onboarding - Digital Record Keeping Plus Custom Quote Available It includes: - Real-time processing - Benefits Administration Premium Custom Quote Available It includes: - Workforce Management Value for money 4.2 (4,920) 4.2 Based on 4,920 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ ClockShark](https://www.capterra.com/p/155467/ClockShark/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Absorb](https://www.capterra.com/p/61763/Absorb-LMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5228) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5,228) 4.2 Based on 5,228 reviews ## User reviews Overall rating 4.4 Based on 7,260 reviews Filter by rating 5(4225) 4(2170) 3(663) 2(136) 1(66) Mentioned topic Sorted by most recent SG Stephen G. General Manager Consumer Services ### "HR Partner" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2026 Generally it is very good. Ties in with our P&L, easy to update with holidays, vacation and sick time. Pros easy to work with, intutive and allows our employees to easily input their hours and time off needs. Cons I want more control over who can approve time and needs to have approvals for their times, Ie.. managers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YP Yolanda P. Founder Education Management ### "Great For Remote Employees!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 26, 2026 I think it’s a really good product. It was the only one on the market for a awhile, now it has competitors. Pros I love that it has a click in feature that is independent of the website. You can use just the clock in feature on the app. Cons It stalls because it’s so busy. The clock in feature would hang up. The 401K was automatically turned on and it was difficult to opt out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Donovan W. Package Handler Package/Freight Delivery ### "ADP Workforce Now review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 It’s has been very useful to keep up with paystubs from past employers and current especially during tax time. Pros The app is very easy to use and maneuver throughout. Easy way to keep up with current and past paystubs. Especially useful for tax returns. Cons There is not anything that I can think of which I do not like about the ADP Workforce Now app. It’s great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VC Viergela C. ABA Child Day Care Services ### "Easy for payroll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 24, 2026 Overall, my experience with ADP Workforce Now has been positive. It is a helpful and convenient platform that makes managing payroll and employee information easier. Pros I like that ADP Workforce Now keeps important employee information in one place. It is convenient for viewing pay statements, managing time off, updating personal information, and accessing other HR resources. The platform is easy to navigate and helps simplify administrative tasks. Cons Some features can take time to learn, especially for new users. Depending on the task, navigating through multiple sections can sometimes feel overwhelming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Lauren B. Registered Nurse Hospital & Health Care ### "How I feel about adp now!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2026 Ease of use! Super simple to use! Everything is in one place! Easy log in! Notifies me when a new stub comes in! Pros Super simple to navigate the app and everything is all in one place! I can find my pay stubs and my tax statements at the end of the year! Easy peasy! Cons Actually I can’t even say I don’t like anything about it!! No issues using the app or website and everything is where I need it to be! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Cathleen D. Owner Accounting ### "Workforce Now is a key tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 23, 2026 Overall it is great for large firms that need to time track employees, saves owners time and helps make informed decisions. Pros I like that ADP Workforce Now saves time, improves accuracy, and gives business owners and their financial team better access to the information they need to make informed decisions. I love the employee time tracking feature. Cons The report in Workforce Now is a little clunky when you are an Accountant user. I also prefer the payroll summary in ADP Run. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TF Tiffany F. Veterinary Assistant Veterinary ### "My honest review on ADP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 22, 2026 Overall I’m very happy with how reliable it’s been. I always get paid on time. And when I had them adjust my taxes then there were no complaints! Pros I like that my clinic can basically just type in the hours worked and pay and ADP calculates taxes and deductions. Your money is automatically deposited in your bank account every payroll! Cons The only negative thing I could say is that sometimes they don’t deduct enough in taxes but all you have to do is have your manager reach out to them and based on your income and a discussion with you accountant, you can have Adp adjust taxes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Emily P. HRM Automotive ### "ADP Worforce" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 August 21, 2026 it was not great. Ive used other HR platforms and ADP Workforce Now is not one that I would go back to. Pros it was a simple basic platform. was okay to use. the platform was very basic and not advanced at all. Cons it could be more advanced. the cost of ADP and each feature was very high. There support was not great either. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dominique C. Registered behavioral Technician Education Management ### "Use of ADP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2026 Overall experience has been great and resourceful. Easy to use tool and to navigate around the app . Pros It is very easy to use for time tracking, and time saving. As well as in putting time and proving resources. Cons Least like about ADP is the connection, and loading up available networks. As well as inputting time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Paralegal Law Practice ### "Making sure you get paid on time." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 20, 2026 ADP Workforce keeps ups it promises for payroll information and processing. I have not had a problem when it comes to receiving my money. Pros I like that it keeps all my past payroll information for past years. It helps me find out if I am making more or if I have become stale. Cons Sometimes the authentication process doesnt work properly. It only happened twice, but I have had to have an administrator reset my password on my send because of too many attempts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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