--- title: "ADP Workforce Now Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ADP Workforce Now Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/155895/WorkforceNow/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # ADP Workforce Now Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ADP Workforce Now ## What is ADP Workforce Now? ADP Workforce Now is a cloud-based and AI-enables workforce management software that assists with human resources management, payroll, benefits, talent management, compliance, time & labor management, analytics & benchmarking. The fully integrated suite is built on a single database, which automates data synchronization across different components and helps users to minimize manual administrative tasks. The platform also integrates with other HR and business applications via the ADP Marketplace and APIs. ## What is ADP Workforce Now used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 7,287 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Pros & cons Comprehensive employee time management Detailed paycheck transparency Recurring technical glitches Slow and laggy user experience Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - PEO / 2026 - Performance Management System / 2026 - Talent Management / 2026 - Workforce Management / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ADP Workforce Now?[Manage this product listing](https://www.g2.com/products/adp-workforce-now/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ADP Workforce Now 4.4 (7,287) VS. [4.9 (4,318)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7,248) Ease Of Use 4.8 (4,318) Value For Money 4.2 (4,943) Value For Money 4.7 (3,966) Customer Service 4.2 (5,255) Customer Service 4.7 (4,068) ## ADP Workforce Now alternatives [4.3 (1,980)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (3,080)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/) ## FAQs about ADP Workforce Now Overview ### What problems does ADP Workforce Now solve? ADP Workforce Now solves disconnected payroll, timekeeping, benefits, and employee-record workflows by keeping workforce data in one system. It reduces manual payroll calculations, duplicate data entry, tax filing work, and employee requests for paystubs or PTO balances. HR teams, payroll administrators, managers, and multi-location employers benefit most. Answer based on 4352 reviews Overview ### Which roles and teams benefit most from ADP Workforce Now? ADP Workforce Now is most used by HR, payroll, and finance teams that manage employee records, pay processing, tax-related tasks, and reporting. Office and operations managers coordinate time, attendance, and administrative workflows, while owners, executives, and directors monitor workforce costs, staffing data, and organizational compliance. Answer based on 7187 reviews Overview ### What company size and industries is ADP Workforce Now built for? ADP Workforce Now serves small businesses, which account for 56% of reviewers, across nearly every industry for HR, payroll, benefits, talent, time and labor, and analytics. Midsize businesses represent 25% and enterprises 20%, with Hospital & Health Care leading at 6%, followed by Computer Software and Non-Profit Organization Management at 4% each. Answer based on 7283 reviews Features and Usability ### What are the key features of ADP Workforce Now? ADP Workforce Now includes payroll management with payroll reporting, direct deposit, and W-2 preparation for pay and tax records. Employees can use the self-service portal to access information, submit time off, and review benefits. Time tracking and time & attendance support clock-in records, while the employee database centralizes workforce information. It also covers Tax Compliance and HIPAA Compliant. Answer based on 747 reviews Integrations ### Which third-party tools and platforms does ADP Workforce Now integrate with? ADP Workforce Now integrates with over 20 third-party tools, including Microsoft Outlook, Okta, Oracle PeopleSoft, Absorb, ClockShark, Employee Navigator, QuickBooks Online Advanced, and SAP Concur. These connections support calendar visibility, single sign-on, learning, time tracking, benefits, accounting, and expense workflows. Answer based on 315 reviews Getting Started and Support ### How easy is it to onboard and train a team on ADP Workforce Now? ADP Workforce Now offers in-person and live online training, webinars, documentation, and videos. Reviewers report that employees and nontechnical users usually learn time entry, schedules, and pay information quickly. Payroll, HR, and administrator users need more time for reporting, configuration, and advanced modules, especially in larger or more customized deployments. Answer based on 445 reviews Getting Started and Support ### What customer support options does ADP Workforce Now offer, and how do users rate the experience? ADP Workforce Now offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users often describe representatives as friendly, helpful, and quick to resolve routine questions, with chat convenient for multitasking. However, others report inconsistent expertise, long waits, slow ticket resolution, and difficulty handling complex issues. Answer based on 1151 reviews Security ### How does ADP Workforce Now handle data security and access control? ADP Workforce Now uses two-step and multi-factor authentication, secure login controls, password complexity and scheduled password changes, and configurable permission levels and security profiles to limit access to employee information. Reviewers also cite secure portals for pay and tax records. However, access-right configuration can be difficult, and strict logins, lockouts, and password resets can hinder access. Answer based on 552 reviews Ease of use ### Is ADP Workforce Now easy to use? ADP Workforce Now makes everyday payroll, time tracking, paystub access, and employee self-service easy for many users. Hourly workforces and employees across age groups often learn core tasks quickly. However, new administrators may find the feature set, menu structure, reporting, and performance tools complex, with some workflows requiring extra clicks. Answer based on 1899 reviews ## Who uses ADP Workforce Now? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive employee time management 92% positive reviews out of 327 Most reviewers describe time tracking as convenient for monitoring hours, PTO, and benefits in one place. Keith B. Clinical Research Coordinator, 501 - 1,000 employees. "It has an app that makes it more convenient to track my time" Recurring technical glitches 70% negative reviews out of 784 Most reviewers indicate bugs and issues cause workflow disruptions, error messages, and difficulties correcting mistakes. Samantha Q. HR Manager, 1,001 - 5,000 employees. "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties." Detailed paycheck transparency 91% positive reviews out of 288 Most reviewers find paycheck information clear, with breakdowns of earnings, deductions, and historical access. R. N. Marketing, 5,001 - 10,000 employees. "I like the way it presents your paycheck and the breakdown of what will be deducted." Slow and laggy user experience 80% negative reviews out of 315 Most reviewers describe performance and speed as slow, with laggy navigation, delayed loading, and occasional crashes. Chris J. Territory Sales Manager, 501 - 1,000 employees. "It worked the way I needed it to but the interface of the app was annoyingly slow and choppy." Easy diGital pay stub access 92% positive reviews out of 205 Most reviewers indicate pay stubs are easily accessible, downloadable, and organized for quick financial reference. Toma P. Supervisor, 11 - 50 employees. "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions." Frequent password reset frustrations 88% negative reviews out of 276 Most reviewers report password management as difficult, citing frequent resets, complex requirements, and lockouts. Kristi B. Comms, 1,001 - 5,000 employees. "constantly have to reset my password-- it never recognizes my username (it's correct) and password (also correct) and I end up locking out and having to reset everything again." ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) ADP Workforce Now supports all three features that reviewers rate most highly: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Combined, these capabilities help businesses process payroll accurately, pay employees on time through direct deposit, and track payroll data with clear reporting, allowing teams to manage payroll operations more efficiently and make informed decisions. Payroll Management 4.6 (1,182) 68.87% of 1182 reviewers that rated this feature as important or highly important You can manage all payroll tasks—tracking hours, pay, and deductions—on one platform. Some reviewers find it easy to access pay stubs, automate calculations, and retrieve past records, though a few mention the interface feels outdated or setup can be complex. Direct Deposit 4.8 (860) 69.53% of 860 reviewers that rated this feature as important or highly important With this capability, you can quickly set up, update, and split direct deposits into multiple accounts, ensuring timely, secure pay. Reviewers appreciate the convenience, reliability, and control, though some mention delays or verification steps can occasionally slow the process. Payroll Reporting 4.6 (808) 62.62% of 808 reviewers that rated this feature as important or highly important It gives you detailed, customizable payroll reports with visual breakdowns, helping you track pay, deductions, and hours. Reviewers appreciate the variety and clarity of reports, but some say finding the right report can be time-consuming or occasionally confusing. Tax Compliance 4.6 (660) 62.58% of 660 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.7 (722) 64.96% of 722 reviewers that rated this feature as important or highly important ADP Workforce Now offers digital W-2 access, letting you view, download, and print forms early for tax filing. Users think it saves time, is easy to use, and integrates with tax software, though a few mention rare access issues during software updates. Self Service Portal 4.5 (806) 64.64% of 806 reviewers that rated this feature as important or highly important This portal helps you independently access pay, benefits, and personal info, update details, and manage time off. Reviewers appreciate the 24/7 access and reduced HR workload, but some report occasional login difficulties or navigation issues. ADP Workforce Now 106 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 401(k) Tracking: Track 401(k) participant contributions and employer match - ACA Reporting: Collect data and compile reports to stay in compliance with Affordable Care Act requirements - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Record interactions, notes, and developments with candidates - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Check Printing: Print paychecks issued to confirm payment of wages or salary - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels - Competency Management: Catalog, manage, and develop employee skill sets - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Protect sensitive data for digital privacy - Direct Deposit: With this capability, you can quickly set up, update, and split direct deposits into multiple accounts, ensuring timely, secure pay. Reviewers appreciate the convenience, reliability, and control, though some mention delays or verification steps can occasionally slow the process. - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Forms: Digital forms that are shared and accessed online - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - For Accountants: Software specialized for accountants and accounting firms - For Small Businesses: Designed for small businesses - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Labor Forecasting: Predict labor requirements based on past and present data/trends - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Tracking: Manage and track employee attendance - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Orientation Workflow Management: Create orientation programs for new employees or students - Payroll Management: You can manage all payroll tasks—tracking hours, pay, and deductions—on one platform. Some reviewers find it easy to access pay stubs, automate calculations, and retrieve past records, though a few mention the interface feels outdated or setup can be complex. - Payroll Reporting: It gives you detailed, customizable payroll reports with visual breakdowns, helping you track pay, deductions, and hours. Reviewers appreciate the variety and clarity of reports, but some say finding the right report can be time-consuming or occasionally confusing. - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: This portal helps you independently access pay, benefits, and personal info, update details, and manage time off. Reviewers appreciate the 24/7 access and reduced HR workload, but some report occasional login difficulties or navigation issues. - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Team Management: Organizing a group of people to accomplish a task - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - W-2 Preparation: ADP Workforce Now offers digital W-2 access, letting you view, download, and print forms early for tax filing. Users think it saves time, is easy to use, and integrates with tax software, though a few mention rare access issues during software updates. - Wage Garnishment: Automatically subtract garnishments from wages - Web-based Deployment: SaaS, web-based, online deployment - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.3 (7,244) 4.3 Based on 7,244 reviews ## Pricing Value for money 4.2 (4943) [View pricing plan details](https://www.capterra.com/p/155895/WorkforceNow/pricing/) Select Custom Quote Available It includes: - Payroll & Tax - Enhanced HR Tools - Intelligent Self-service - Voice of the Employee - New Hire Onboarding - Digital Record Keeping Plus Custom Quote Available It includes: - Real-time processing - Benefits Administration Premium Custom Quote Available It includes: - Workforce Management Value for money 4.2 (4,943) 4.2 Based on 4,943 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ ClockShark](https://www.capterra.com/p/155467/ClockShark/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Absorb](https://www.capterra.com/p/61763/Absorb-LMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5255) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5,255) 4.2 Based on 5,255 reviews ## User reviews Overall rating 4.4 Based on 7,287 reviews Filter by rating 5(4244) 4(2176) 3(664) 2(137) 1(66) Mentioned topic Sorted by most recent CB Casey B. Office Manager Construction ### "Recommend Highly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2026 ADP is very user friendly. It a huge time saver when it comes to doing payroll and figuring employee hours. Pros ADP is a great softward program for employee time tracking and payroll services. I would definitely recommend checking it out. Cons There really isnt anything that i disliked about using ADP. This is what my employer utilized to keep track of time and payroll. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Jeannie T. Communication Operator-I Information Technology and Services ### "ADP Workforce Now" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 19, 2026 Overall, I think ADP Workforce Now is a good, reliable system that offers a lot of useful features for managing payroll and HR. However, it can be a little confusing to navigate, and some things are more complicated than they need to be. It gets the job done, but I think the system could be more user friendly and easier to use. Pros Employees use self service features to access pay stubs, W-2s/tax documents, PTO information, benefits, and time information without constantly bothering HR. Cons It's powerful but the system itself can feel unnecessarily complicated. There are so many menus and features that finding what you need isn't always straightforward. Sometimes, less really is more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VV Vina V. Network Operations Center Specialist Health, Wellness and Fitness ### "Good product, with a little issue" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 19, 2026 Pretty good, it has everything I need in one app/website. I can't use the time off feature and other features off my phone however. Pros Ease of use, time tracking, reporting, communication, it has everything I need to handle most HR processes myself. Cons The two-step verification and the time off feature only works in the app and the computer browser. It does not work on my phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HT Harsh T. CEO Events Services ### "Convenient Platform for Payroll, Reporting and Employee Information" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 19, 2026 Overall, my experience with ADP has been positive. It provides a convenient way to access payroll information, documents, and other employment-related details without having to communicate HR for every small request. Pros I like having payroll, employee information, payslips, and other work-related details available in one place. It makes checking important employment information quick and convenient. Cons Some parts of the interface can feel a little complicated, especially when trying to find a specific document or setting. It takes some time to get familiar with where everything is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jessica P. HR Manager Business Supplies and Equipment ### "ADP Workforce Now – Solid but Not Perfect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 11, 2026 The real game‑changer for me is the time‑tracking dashboard, which pulls in all shift schedules and lets me approve or tweak hours with a single click. It syncs straight to payroll, so the end‑of‑month check‑in is a breeze and my team never misses a pay slip. Pros I appreciate how the Time and Attendance module syncs with our existing HRIS, making clock‑in data instantly available for payroll. The reporting dashboards are clear, and the mobile app lets staff submit leave requests on the go, which keeps the finance team on track. Cons The documentation could use more depth, especially for the advanced payroll rules. Support response times are a bit slow during peak periods, and the UI feels cluttered when navigating between modules. And the interface sometimes lags a bit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Joshua A. Leasing Manager Real Estate ### "ADP for MVP! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 10, 2026 Pros Platform is super easy to use and user friendly. The platform does not have bugs and customer support is easy obtain if needed (which is rarely). Cons ADP has little to no cons. Must have reliable network connectivity however to fully enjoy all of its features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Jess T. SSM Real Estate ### "ADP is great for employee relations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 6, 2026 Pros ADP Workforce Now is easy to navigate and manage your time and your employees time as well as view tax info. Cons I wish it were easier to find certain things like your employee remaining time off. Thankfully it seems there are multiple ways to navigate to this function Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christian S. Insurance Agent Insurance ### "Convenient and easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2026 Overall, my experience with ADP has been positive. It is convenient having everything in one place and I haven't experienced any major issues while using it. Pros ADP makes it easy to keep track of my time, pay, and work related info. I like being able to quickly view my pay statements and timecard without having to ask someone for the info. The system is easy to navigate and understand. Cons Sometimes the website is a little slow and some features are not as good to use when you use it from your mobile phone vs on the computer. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) My boss decided to make the switch, but I am not sure why. I think it was more cost efficient with ADP. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sudeep B. Accountant Real Estate ### "Easy to Use Once You Get the Hang of It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2026 Overall, my experience with ADP Workforce Now has been pretty good. It keeps payroll, employee info, and time tracking all in one place, which makes things easier to manage. It took a little bit of time to get used to where everything is, but once you know the system, it’s fairly easy to use and saves time with day-to-day tasks. Pros ADP Workforce Now is easy to use and helps keep payroll, time tracking, and employee information organized in one place. I especially like how it saves time by streamlining everyday administrative tasks and making important information easy to access. The reporting features are also helpful for reviewing payroll and employee data when needed. Cons Some parts of ADP Workforce Now can feel a little complicated at first, especially when navigating certain reports or payroll functions. It can take some time to learn where everything is located, and a few processes could be more streamlined and intuitive. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) We switched from ADP to QuickBooks Payroll because it just made more sense for us. We already use QuickBooks for accounting, so having payroll connected in the same system makes things easier and cuts down on extra work. It also feels a bit simpler to use for what we need day to day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Duncan C. Head Of Digital Planning Marketing and Advertising ### "Solid, Dependable Platform That Could Be Easier to Use" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 September 29, 2026 I use it far less often than I have in the past with new modern systems replacing several tasks, especially around team and leave management. Pros The biggest win for us is how reliable payroll is. ADP handles tax filings and withholdings, including across multiple states, so we spend a lot less time worrying about compliance. I also like having payroll, HR records, benefits, and time tracking in one system instead of juggling separate tools Cons The interface feels dated and isn't always intuitive. Simple tasks can take more clicks than they should, and finding certain settings or reports sometimes means digging through several menus. 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