# Page 100 | ADP Workforce Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 100 - Is ADP Workforce Now the right Payroll solution for you? Explore 7197 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155895/WorkforceNow/reviews --- ADP Workforce Now 4.4 (7197) [View alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 100 - Reviews of ADP Workforce Now ## Showing most helpful reviews Showing 2476-2500 of 7197 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Human Resources Coordinator Automotive Used the software for: 2+ years ### "ADP Easy to use" January 20, 2019 5.0 Pros I love the fact that employees can access their pay statement before they even get paid knowing how much they are making for future spending and bills purposes. Now that employees have access to pay statement and W2s for proof or other reasons, it is no longer a hassle for employer and employees. Cons It is having to change password regularly. Also it doesn't talk to some of the companies. Review Source MS Manuel S. finance Manger Transportation/Trucking/Railroad Used the software for: 2+ years ### "Reliable & Easy" August 29, 2019 5.0 Helped us to reduce the time spend in uploading the payroll from 5 hours to 5 minutes. Pros How is structured and the visual presentation of each screen Cons Is not possible to rehire and employee in purge status Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) We were looking for a better time and attendance app Review Source Adam G. Mgr Investment Management Used the software for: 2+ years ### "Great for benefits tracking and visualization" August 9, 2021 4.0 Pros ADP Benefits was an easy add-on module to our payroll functionality. We've seen an uptick in participation Cons The UX is a little old school looking, info can be buried and it's not always intuitive as to where to find what you're looking for. Review Source CL Cheyenne L. Customer service representative Medical Practice Used the software for: 1-2 years ### "ADP Workforce Review" April 20, 2022 5.0 Pros I really enjoy the self portal where I can easily and efficiently update anything I need to from my phone. I used it to track my time and my payroll. Cons I found it slightly difficult to navigate things like 401K and vacation/leave. It didn’t show my time off so I had to use another site to track that. Review Source JL Jeanne L. Finance Director Non-Profit Organization Management Used the software for: 2+ years ### "Pros and Cons of Workforce Now" December 4, 2018 4.0 It works for us well. i have been told by our management that ADP needs to build in an alert system for when an employee's certification is almost expired. this would be thru the HR talent profile. i have been told that we are going to have to look at other payroll companies in the next go around if ADP is not able to provide this service. Our industry relies heavily on making sure our employees are up to date on their certifications. We need a better system for this. Pros That it does the job that it is supposed to in getting my payroll off on submission days. i can say that it is very reliable. Cons Sometimes when changes take place on the software such as when ADP is trying to strealine things it can be harder to find things. Review Source MG Michelle G. Chief of staff Education Management Used the software for: 2+ years ### "The Workforce For today" October 21, 2021 5.0 Excellent Pros The ease of taking and reporting of the software Cons The least that I would recommend is the response time the team takes to respond when a problem arise Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Review Source NM Noemi M. Researcher Non-Profit Organization Management Used the software for: 1-2 years ### "Everything in one place." January 21, 2021 4.0 Overall, ADP WorkforceNow has been an amazing way to understand the HR side of my position - salary, benefits, time off, forms, and pay breakdown. I feel it gives me so much agency in understanding these things and makes me less reliant on HR to explain every little thing. Love it. Pros I love the self serve portal! I love being able to easily access tax documents, to request time off and see how many hours I have, and I especially love the visualized breakdown of pay each pay period. Cons There are some features that are great and in some ways the interface is new looking (i.e. icons), but the rest of the interface is a bit clunky and feels like it was from early 2000s. This however is in contrast to the features, which work and look very new and cutting edge. I would just like a little more consistency. Review Source KN Kameisha N. Customer server Consumer Services Used the software for: 2+ years ### "Great app to keep track of everything" July 29, 2023 5.0 Overall experience is great Pros Its just so many positives i really just cant one Cons Well sometimes it would run a tad bit slow but for the most part its pretty great Review Source TB Tracy B. Payroll & Accounting Admin Management Consulting Used the software for: 2+ years ### "Great for multi state payroll" September 5, 2019 4.0 The best part for me is the ease in which I can report income to different states. Many of my consultants travel on a regular basis and their income has to be reported in several different states. Pros Once I got all the programming correct the software is easy to use and very intuitive. Cons I don't like the time tracking module. It's not easy to make changes and doesn't account for time the same way my company does so we don't use it. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing ADP Workforce Now After talking with the account manager at ADP we felt it was our best option and I've been using it for over 2 years. Review Source VR Verified Reviewer Medical Biller Hospital & Health Care Used the software for: 2+ years ### "Good for keeping traxk" January 5, 2021 4.0 I think it was relatively positive because there were some great features to make life a little easier. Pros My favorite thing was being able to get my paysyuns prior to my actual pay day, so I could budget in advance. I also liked getting my W2s early to do taxes. Cons I felt it went down a lot and I had to request alterations of my time. Aside from that, it was relatively easy to use. Review Source MH MUSTAFA H. Sr Project Manager Information Technology and Services Used the software for: 1-2 years ### "Workforce Now review" January 24, 2021 4.0 Overall experience has been positive and it is the most widely accepted tool for managing payroll. Pros The tool has the ability to handle and streamline many aspects of the HR management for an organization. It has the ability to integrate employee profiles, benefits, compensations and tracking time off , applicant tracking and recruitment. The tool provides ability to extract data into various downstream tools enabling analysis of data and decision making. Cons The tool needs to be more intuitive for users. Especially for managing time off, it does not clearly indicate how many leaves I need to plan forward for the year in an easy to consume way. Review Source VR Verified Reviewer QE Analyst II Computer Software Used the software for: 1-2 years ### "User-friendly!" July 16, 2019 5.0 My overall experience with WorkforceNow has been positive. I would recommend it. Pros As a user of WorkforceNow for a few years, I can say that I've never had an issue with this web-based application. It has been very stable and I've never had an issue using any of the features. I mainly use it to view my pay statements. Cons There is nothing that I dislike about ADP WorkforceNow, however, the UI could be improved or modernized. Review Source VR Verified Reviewer Sales Banking Used the software for: 2+ years ### "ADP for payroll" June 2, 2022 4.0 Pros Its ease of access is good and it has all the tabs necessary to find what you're looking for. Cons While ease of access is easy, it can be hard to sign into the site. Review Source PC Patrick C. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "ADP is the Gold Standard" August 31, 2021 5.0 in my recent positions I have only used ADP as an employee. As an administrator I now fully appreciate the comprehensive solutions that ADP can provide to an organization. I highly recommend using ADP for any organization, regardless of sector or size. Pros This software is both intuitive and innovative. Being recently promoted into an executive role within my organization I was responsible for payroll, tracking vacation, and much more. It only took a few uses to become familiar and comfortable within the ADP online interface. Simplicity is key and that is was makes ADP the best payroll solution on the market. Cons ADP's customer service can be a little underwhelming. Review Source EE Elizabeth E. Admin Assistant Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy to Use, Helpful for Tracking PTO" January 18, 2022 4.0 Pros Tracking hours, weekly paystubs, 401k, PTO and being able to access my W2 digitally at the end of the year are easily the best features. Cons Having different versions and plans that include more or less are not as beneficial when you change jobs. Be warned that not all companies have the same package subscription and that can make it difficult to adjust. Review Source FF Frank F. Sales Manager Medical Devices Used the software for: 1-2 years ### "ADP timekeeping services" February 28, 2020 4.0 Overall this is another product from ADP that makes payroll and a handful of HR processes much easier than with other programs, but there is a little more work to be done before this is an all-around success. Pros ADP WorkforceNow is a great way to keep track of employee's timesheets, paid time off, time off requests, 401K information, schedules, and so much more. ADP has a pretty solid name in the payroll world for having quality products and this one is no exception. Cons The one thing that has been a point of contention with this software is getting in touch with dedicated account reps or help of any kind if you are in crunch-time. Review Source Kate F. Isr Marketing and Advertising Used the software for: 6-12 months ### "Best login" November 13, 2018 5.0 Pros What I like most is the simplicity of clocking in and out. Everything is featured on the main screen and is easiest to keep all the logins at your fingertips. It also has a tool where you can see all your punches for each day. Cons The thing that I didn’t like is the way to request time off. It is very confusing and not as simple as the regular punches. Review Source VR Verified Reviewer Graphic Designer Design Used the software for: 2+ years ### "ADP Works" July 23, 2019 5.0 Pros We use this software at work to store pay stubs, show benefits, change contributions, request time off etc. I've used this software for years now and really like it. It's easy to use and if there's anything they add from a functionality standpoint, I pick up how to do it easily. Cons The design isn't as great as I would like, but that's all visual and has nothing to do with how it functions. Review Source dB daniel B. directeur International Affairs Used the software for: 6-12 months ### "ADP Workforce Now" March 7, 2023 4.0 Pros C'est un système très stable avec des fonctionnalités utiles. Facile à mettre en œuvre avec un bon support technique. Cons Il n'y a vraiment pas grand-chose à part le manque de messages d'erreur. Quand quelque chose ne va pas, il ne vous dit pas vraiment ce qui ne va pas, il est donc difficile de savoir quoi réparer. Review Source AM Avery M. Musician Religious Institutions Used the software for: 2+ years ### "Straightforward program that helps keep track with items of importance." January 2, 2021 5.0 I haven't used it on the business side of things, but the experience I have had using it as an employee pushes me towards buying the program for my own business endeavors in the future Pros As an employee, Workforce has been a very helpful tool for keeping up with my progress in financial payroll. The ease of access on the website has been the biggest thing I liked about the website. I've had other payroll programs from different companies I worked for, but WorkforceNow stands out to me the most. Why? Because I can access it quickly and easily. Even the customer service was a very helpful with accomplishing my needs and goals. I've only gotten a new job a few times over the last 10 years, so once I see that we have access to WorkforceNow, it gives me relief knowing that I can access what I need whenever I need it! Cons I've had one or two problems with logging in over time, and once had a problem with resetting my password for some reason. That were the only 2 issues I've had when accessing WorkforceNow Review Source SF Susan F. Payroll Administrator Medical Devices Used the software for: 2+ years ### "Long Term User of ADP Products/Workforce Now" May 14, 2019 5.0 I would not want to learn a new payroll software; I would avoid changing jobs if a new company was not using ADP. The ease and excellence of ADP software is undeniable, but it does come with a higher cost and allowing them to work through a shaky customer service model. Pros I have used this product from inception and the most valued area of the software is the ease of use for the practitioners as well as the ease of training and introducing new users to navigating the software. Cons The difficulty resides in the customer service model and dies not reflect the excellence of the software. It does not reflect of the intelligence of the support staff, however there is often a lag of response to customer critical topics which I believe is a reflection of a too lean customer service model. Review Source Tatyanna B. Office Administrative Assistant Legal Services Used the software for: 6-12 months ### "Amazing" January 2, 2019 4.0 ADP keeps all of our time, supplies us with time run reports, hours worked for specific projects and notes for over 500 employees. ADP helps us with accountability as well as organization. Pros ADP is very simple to use. Navigation is simple and straight to the point. Cons I feel as though they could upgrade a little more to make for easier search when finding an employee via the administrator portal. Review Source SS Shaleena S. HR Manager Human Resources Used the software for: 2+ years ### "Great system for the things it can be used for" October 22, 2021 4.0 Pros Great workflows Cuts down time for each department Easy to use Simple to explain Cons Expensive Too many departments to talk when it is time to rectify an issue Review Source CZ Cassandra Z. Used the software for: ### "ADP is amazing" February 16, 2017 5.0 Every time I have to call ADP I always have an amazing experience. I always find out a different way to get what I need to be done. I have not had issues with the software at all. The customer service is always very helpful. I really enjoy that when ADP is working on a case and I have to call back all notes are notated on the account, I never have to explain everything that was discussed. I do wish that there was something to reference to instead of having to call in every time. Like maybe a "How To" section this will at least allow me to try to figure it out without having to call in all the time. Also maybe a training could be developed for new employees that are not familiar on how to navigate through ADP. An example I started with the company in December 2015 I had never used ADP before and I was hired to payroll. I had no clue what I was doing however, I received a lot of support when I called and asked questions. If there would have been a way to have some training or maybe receive a SOP that would have been helpful. Well I have made it this far with you all and so I differently received to support I need to meet my company's expectations. Thank you! Review Source Response from ADP February 16, 2017 Hi Cassandra - Thank you for providing such a detailed review of our WFN product/service. As a member of ADP's Client Loyalty team, I am thrilled to see you call out our excellent Customer Service teams. I wanted to point you to several areas where you can obtain training. We have Learn@adp.com for web-based and instructor-led classes. Learning Bytes are embedded within WFN, for your use, and there is of course ADP's The Bridge, where you can obtain other learning resources and connect with other ADP Clients who may have similar questions to you. If you need assistance with any of these things, please don't hesitate to reach out to me. lori.wilmot@adp.com. Thanks again for your review and your loyalty to ADP! Geoffrey S. Registrar and Travel Coordinator Education Management Used the software for: 1-2 years ### "Effective Time Card Management" October 24, 2018 4.0 One of the easier timecard and pay/attendance tracking systems I've used, but still not super intuitive for new hires. Would recommend the software, but you want to ensure new members of your team are briefed on features and responsibilities during on-boarding. Pros \- Ability to copy rows/lines to next day - Ability to code hours easily to different accounts/buckets - Ability to set hours as PTO, Vacation, etc. easily on timecard - Easy clock-in/clock-out - Easy access to needed forms, statements, and histories. Cons \- Takes a little trial and error and self exploration to learn all the features available Review Source Similar Products Featured ## Related categories [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.