# Page 18 | ADP Workforce Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is ADP Workforce Now the right Payroll solution for you? Explore 7198 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155895/WorkforceNow/reviews

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ADP Workforce Now

4.4 (7198)

[View alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 18 - Reviews of ADP Workforce Now

## Showing most helpful reviews

Showing 426-450 of 7198 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BN

Brenda N.  
Owner  
Building Materials  
Used the software for: 1-2 years

### "One of the leading payroll companies."

November 18, 2024

5.0

Seamless in doing payroll time management for the staff and tracking info.

Pros

Its a cloud based hr program and it has many features to make it easier to use.

Cons

I really don't have any complaints its comparable to others

Review Source

AT

Adrianna T.  
Sales Agent  
Insurance  
Used the software for: 2+ years

### "ADP Workforce Now"

November 2, 2024

4.0

It work well and nicer home page then regular ADP products.

Pros

That it house's all the information for benefits and time keeping.

Cons

It needs to provide more selections and options for time keeping.

Review Source

HH

Hunter H.  
Endpoint Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Solid time keeping software"

January 23, 2025

5.0

Pros

Super easy to view pay, scheduling, PTO, and input times

Cons

Sometimes can be a bit clunky but overall a good system. Some issues with login every once and a while

Review Source

SB

Stephan B.  
Graphic Designer  
Sporting Goods  
Used the software for: 2+ years

### "Makes My Freelance Work Easy to Track and Get Paid"

November 1, 2024

3.0

As an employee that started as W2, then went remote, and finally contracted as a 1099 employee, the process and transition within and without the company was seamless. Clocking in and out, timecard adjustments and getting paid was very easy.

Pros

It allows for easy remote time clock signing in and out even for 1099 employees.

Cons

It isn't compatible with many browsers and sometimes gets glitchs and fails to load text properly.

Review Source

SH

Sadie H.  
Owner operator  
Cosmetics  
Used the software for: Less than 6 months

### "Comprehensive and reliable "

April 21, 2025

5.0

My experience with ADP had been overall very good. It has been essential in keeping time for employees.

Pros

It’s reliable for time keeping and user friendly

Cons

It can be costly to keep and is less customizable than other systems

Review Source

AR

Aryanna R.  
General manager  
Food & Beverages  
Used the software for: 6-12 months

### "Ease and flow "

February 20, 2025

4.0

Overall this app is helpful easy to use and to the point for the most part with mild congestive pages I would recommend this app as a useful tool to employers and businesses

Pros

The user friendliness and ease of navigating through the app

Cons

The congestion on the home page made it very difficult to know where to start

Review Source

JD

Justin D.  
Senior Manager II. Talent Acquisition  
Staffing and Recruiting  
Used the software for: 2+ years

### "A Useful and User Friendly tool! "

January 1, 2025

4.0

Overall I find ADP Workforce Now to be a valuable resource and user friendly. It's a product I'd recommend to any organization that's considering a new platform for their workforce to access their payroll and benefit details.

Pros

The ability to view everything pertaining to my compensation package in one place- PTO, Taxes, YTD compensation, and my paystubs.

Cons

From time-to-time there are issues logging in and I have to reset my account which can take a few minutes to a few hours to receive the link to do so.

Review Source

TM

Travis M.  
Installer  
Building Materials  
Used the software for: Less than 6 months

### "You might have better luck"

April 9, 2025

4.0

My over all experience would have to be neutral

Pros

The app was easy to use and navigate once logged in

Cons

There customer service by phone is not good at all.

Review Source

RP

Russo P.  
Procurement Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Why ADP Workforce Now Is The Best "

October 8, 2024

5.0

Pros

With ADP Workforce Now, managing business workforce is easy and this has lead to enhanced productivity. The software is effortless to customize and scale.

Cons

No issues whatsoever with ADP Workforce Now.

Switched from

[CEIPAL Workforce](https://www.capterra.com/p/144016/CEIPAL-Workforce/)[Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/)[Aspect Workforce](https://www.capterra.com/p/160354/Alvaria/)[Verint Workforce Management](https://www.capterra.com/p/247639/Verint-Workforce-Management/)

With ADP Workforce Now, we have better features and the software is customizable and affordable.

Review Source

LJ

LIN J.  
Finance  
Computer Networking  
Used the software for: 1-2 years

### "Great tool for employee and payroll management"

October 31, 2024

4.0

Overall we're satisfied with WFN, it would be great if it can be integrated with other HR and Accounting systems. Each time when we have a new hire or an update for current employees, we have to input the same info twice. We also have to import the GL file to our accounting system manually.

Pros

It's a great tool for employee and payroll management. I like the reporting feature.

Cons

the UI design of WFN is not the best. The menu is not organized in a way that easy to browse. The implementation process is also challenging

Review Source

RT

Rosaide T.  
Paralegal Case manager  
Law Practice  
Used the software for: 6-12 months

### "Excellent App"

March 17, 2025

5.0

I enjoy the way it facilitates all of my payroll information without having to reach out directly to a physical person at HR

Pros

Has all my payroll information t one clickof a button

Cons

N/A because I enjoy every aspect of it. Theres is nothing not to like

Review Source

VR

Verified Reviewer  
Rehab Director  
Hospital & Health Care  
Used the software for: 2+ years

### "ADP an efficient multipurpose application "

October 7, 2024

5.0

Pros

Application is user friendly with ios and android

Cons

App on ios needs more options to for resource tools.

Review Source

MP

Michael P.  
Financial analyst  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Great product "

March 28, 2025

4.0

Very good product with a lot of potential

Pros

The product did what it was designed to do. My company was not utilizing it to full capacity.

Cons

The software seemed to have an old user interface.

Review Source

VR

Verified Reviewer  
Auto Sales Consultant  
Automotive  
Used the software for: 6-12 months

### "Could be better"

November 21, 2024

2.0

Pros

All in one place, the time clock and taxes, and pay were all in the same app.

Cons

Slow, and often time unresponsive, the sign in process is clunky as well. Overall poor user experience.

Review Source

SO

Sunny O.  
Financial Services Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Very integrated system adopted by major organizations "

December 26, 2024

5.0

Had a little issue with syncing the new hire schedule from another program to ADP. But our it support team was very easy to work with.

Pros

Easy of use and how major organizations are all using it.

Cons

Report is a bit tricky to pull and set up.

Review Source

AM

Alberto M.  
IMPIEGATO  
Banking  
Used the software for: 1-2 years

### "ADP Workforce Now il migliore in questo campo!"

October 25, 2024

4.0

Un'esperienza esplosiva! Consiglio a tutti di provare questo software. Sistema intuitivo di gestione della forza lavoro per i team globali.

Pros

La veste grafica è molto accattivante. E' facile per la gestione dei dipendentie ed integra informazioni personali. Vi consiglio questo prodotto. L'integrazione di buste paga, amministrazione dei benefit e monitoraggio del tempo in un'unica piattaforma semplifica notevolmente i processi.

Cons

Impossibile contattare il servizio clienti, si nascondono dietro al gestore delle aziende del servizio. Contengono dati di privacy e non riescono a far funzionare un portale per accedere alle buste paga. Il ridicolo è che vengono pagati per un servizio pessimo. Senza tralasciare il fatto che non è possibile gestire i propri dati e credenziali attraverso le modalità di recupero.

Review Source

SO

Shelly O.  
DSP  
Individual & Family Services  
Used the software for: 1-2 years

### "ADP is excellent choice for payroll"

September 25, 2024

5.0

I have the app on my phone and my work uses it for payroll. Ut shows my statements as well as hours i worked each pay period. I can make changes to my retirement if im having a pay period with less hours i can lower the dollar amount of deductions anytime on my phone. I can access my W-2. I can change my direct deposit and think its an amazing app. Every buisness should have this software its an efficient way to do timecards an pay.

Pros

I really like being able to look at my hours I worked for the pay period. I love that i can change my retirement investment on ADP at anytime accessing it thru an app on my phone. This is way better that trying to get a hold of payroll like past jobs ive had that dont use ADP. It makes everyday life so much easier.

Cons

I like everything about it so this question doesnt apply to me

Review Source

MZ

Mike Z.  
Maintenance Manager  
Consumer Goods  
Used the software for: 2+ years

### "ADP Workforce software "

November 5, 2024

5.0

We use ADP workforce to coordinate all things benefit and compensation related. From PTO tracking and requests to direct deposit management this system handles everything seamlessly and in one place

Pros

Easy to use, friendly interface allows associates to track benefits, time off, payroll, and many other benefits

Cons

ADP support can be a little difficult at times, but as expected for such a large interface

Review Source

RP

Raxit P.  
Programmer Analyst  
Computer & Network Security  
Used the software for: 2+ years

### "ADP - your everyday payroll management tool"

November 2, 2024

5.0

Overall, ADP is a solid platform if you are looking for a new workforce/payroll management software.

Pros

I have been using ADP for almost 5 years now and it has been always the easiest software where we can see and track our payroll including all the deductions and everything. One thing I like the most about ADP is that it shows a pie chart of your payroll.

Cons

There are no cons in my opinion and everything is perfect as I like.

Review Source

OM

Odale M.  
Fire Alarm Technician  
Construction  
Used the software for: 1-2 years

### "ADP End User Review "

November 27, 2024

4.0

It was great ,it was a seamless procress to view pay stubs ,request vacation and view company Information.

Pros

Adp has so much capability that is tailored to the company specifically.I can see not only as an end user my salary/pay stub but also you can see company Infomation.You can customize the home page to show anything you would like.Also you can see tax returns etc on the website.

Cons

Well the mobile website or app doesnt function as well as the web browser version.

Review Source

VL

Voniel L.  
Workforce Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "ADP Review"

October 24, 2024

4.0

They helped me a lot when I first started out in my new position

Pros

I don't have to do my own calculations for payroll

Cons

I do wish I could request to speak to a specific person when I call in for help

Review Source

EC

Eric C.  
CFO  
Hospital & Health Care  
Used the software for: 2+ years

### "ADP - old reliable"

December 24, 2024

3.0

It was a decent system considering how much others have relied upon ADP successfully for years.

Pros

The pricing we received after much negotiation

Cons

Interface and functionality is somewhat dated. Sometimes impossible to get help or escalate with service reps.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Paychex was completely outdated and did not support most modern functions like digital time cards.

Review Source

RH

Rachel H.  
HR Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "ADP Review"

March 31, 2025

3.0

Pros

The user interface was fairly simplistic to use and learn as a new user.

Cons

\- Applicant tracking - Applicant pipeline reporting

Review Source

JM

Jade M.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Best of the best"

December 12, 2024

4.0

ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc. This all in one software has been so reliable and easy to navigate that I will always recommend it to employers.

Pros

ADP kept track of my time in an out, as well as all of my payroll information. I haven’t had an issue with ADP and would recommend it to anyone who is looking to find a time management software.

Cons

I have not found a con with ADP yet while using. Everything has been what I’ve expected and told about.

Review Source

NF

Nelson F.  
Office Manager  
Construction  
Used the software for: I used a free trial

### "Good Software "

December 8, 2025

5.0

My overall experience with ADP is great. Its simple & straight to the point. It is very easy to use & I like that.

Pros

I like the tools that they offer & how user-friendly it is. The app makes things easy to track & use.

Cons

There is nothing I like least about it. I will say it would be nice if ADP offered a chat thread as a way of communicating with other people.

Review Source

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