--- title: "Page 4 | ADP Workforce Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 4 - Is ADP Workforce Now the right Payroll solution for you? Explore 7295 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/155895/WorkforceNow/reviews/?page=4" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- ADP Workforce Now 4.4 (7302) [View alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 4 - Reviews of ADP Workforce Now ## Showing most helpful reviews Showing 76-100 of 7302 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Customer Service Used the software for: 3-5 years ### "Easy Enough to Use" June 1, 2026 4.0 Pros It's easy enough for me to use, and it holds onto all of the old reviews and things. It is handy when hiring new people. Cons ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that. It's also strange when I'm requesting time off and I have to type in a reason, and it's super delayed. Review Source EK Emma K. Office Manager Used the software for: Less than 1 year ### "A Learning Curve That's Worth It" October 27, 2025 5.0 My overall experience with ADP Workforce Now has been pleasant - the amount of assistance I've received from our ADP team has proved to be worth the price, and after a few learning experiences, it's a simple software to use as long as you know where to look. It's modern, it's fast, and ADP as a whole is very transparent with maintenance & shutdown times. Pros The feature I appreciate most about ADP Workforce Now is the customer service. Each person on our ADP team has been more than helpful and is willing to answer any question, no matter how many times you've asked. I'd say the ease of use comes with practice and depends on how complex you want your dashboards - for my company, we do not utilize the time tracking function, but have found that ADP is one of the most widely integrated softwares out there - it can essentially talk to any app. Cons One thing that I dislike about ADP Workforce Now is that it can feel overwhelming at times if you don't keep up with the meetings, and if your company does not have the time to prioritize it. I will also note that some of the courses are outdated - it's possible there may be some human error involved, but many of the courses on ADP Learn to help you get used to the software do not function properly. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) I had just started out at my company when the switch was initiated, but from what I was told, Quickbooks could no longer handle what we needed - we required more complex features. Review Source Senior Technician Used the software for: 1-3 years ### "older solutions are sometimes the best solutions for outsourced HR" August 16, 2026 4.0 Great! We've used it for as long as I've been working here and we have few complaints of the overall system. Pros we used this to help manage payroll and retirement contributions with our employees. For how old the brand is, they've managed to keep the tool very relevant! Cons The UI, in some areas is a little sparse. Feels like they could push the envelope a little bit with features, but I realize they're trying to maintain a simple environment that doesn't overwhelm users. Review Source Front office admin Used the software for: 1-3 years ### "ADP is very reliable " February 5, 2026 5.0 My overall experience is positive . The security features are great and I feel like it is a very secure platform. Pros The number one pro of using adp is it is very user friendly. Everything is displayed is a simple fashion for people that are not IT savvy. Cons Sometimes if there is an error on the page, it takes a long time or kicks you out. Also if you have to call IT support, hold times are high. Switched from [Cerri Project](https://www.capterra.com/p/72186/Genius-Project/) More user friendly experience and more cost efficient. Review Source Greg R. Customer Success Manager Used the software for: 3-5 years ### "I do not recommend ADP" November 7, 2025 2.0 I don't like ADP. I've used it at 3 different companies over the last 10 years and my last experience with it was very poor. Pros ADP does have a lot of functionality to accomplish all of your primary HR management and payroll functions. Cons ADP is hard to use. The app is almost always down and they seem to have multiple versions of their app, so you never know what website or app you're supposed to be using. If you're not careful you'll login in to the wrong one and won't be able to find what you're looking for. Logging in and accessing the information is always hard. Review Source CEO Used the software for: 1-3 years ### "Convenient Platform for Payroll, Reporting and Employee Information" October 21, 2026 4.0 Overall, my experience with ADP has been positive. It provides a convenient way to access payroll information, documents, and other employment-related details without having to communicate HR for every small request. Pros I like having payroll, employee information, payslips, and other work-related details available in one place. It makes checking important employment information quick and convenient. Cons Some parts of the interface can feel a little complicated, especially when trying to find a specific document or setting. It takes some time to get familiar with where everything is. Review Source Implementation Consultant Used the software for: 3-5 years ### "Honest Opinion on ADP WFN" November 10, 2025 4.0 I worked with WFN for almost ten years. It is a great product for the right organization. ADP is a leader in the space for a reason, but its very easy to get lost in the mechanics of it all. Pros ADP Workforce Now is a great product for the right organization. The technology is consistently being expanded, they have a highly knowledgeable team and can be very easy to use. Payroll overall is very easy, time tracking typically can be setup efficient. I find ADP employees as a whole to be caring and well educated in their field. Cons What I liked least is that the technology can be overwhelming and if you are not a tech minded person it can be very clunky at points. Reporting used to be an absolute bear and while efforts were commendable it could take forever to get what you need setup custom. It can be very expensive and communication could be slow. Review Source Programmer Used the software for: 3-5 years ### "ALL IN ONE HR" March 16, 2026 5.0 It's a solid enterprise-grade solution that does what it promises, but it requires investment in training and patience with support. It's good once implemented. Pros ADP Workforce Now combines payroll, HR, benefits, time tracking, timesheets, reporting, and communication in one system. Good value but and support. Steep learning curve affects ease of use. Reliable for mid-to-large businesses. Cons Frequent updating, usability challenges. Best suited for organizations that can invest time in training and have dedicated HR staff to manage the system. Review Source HR Generalist Used the software for: 3-5 years ### "Not difficult" February 20, 2026 5.0 I used it for 3 years running payroll, timecards, etc. Our account manager was easy to get ahold of and walked me thru many things. Pros Great customer service, can easily contact account manager, onboarding was easy, PTO time was easy, payroll was easy. Cons Some of the reports I wanted to run gave me problems. I think that was the only difficulty I ran into. Review Source Manager Used the software for: 3-5 years ### "Simple and reliable for everyday employee self-service" September 23, 2026 4.0 As an employee, ADP Workforce Now makes the basics pay stubs, tax documents, PTO requests easy and reliable. It's not the flashiest interface, but it gets the job done without issues. A solid tool from the individual user side, even if some of the navigation could be more modern. Pros Easy to check pay stubs, W-2s, and PTO balances anytime without having to ask HR. The mobile app makes clocking in/out and requesting time off simple. Direct deposit and pay history are always accurate and easy to find. Notifications for pay day and benefits enrollment deadlines are helpful. Cons The interface feels a little dated and navigation isn't always intuitive, finding certain documents or older pay stubs can take more clicks than it should. Login/authentication (especially with two-factor) can be a hassle at times. Customer support isn't something I've dealt with directly, but when I've had questions, getting answers through my employer's HR team took longer than expected. Review Source DB Delicia B. HR Supervisor Used the software for: 3-5 years ### "ADP Workforce Now" August 11, 2026 3.0 Overall the system can do the job it just does not do the job as well as other systems available in the market today. Pros I like the functionality of the system and all of the fields that are available. The ease of use for employees. Cons I am not a fan of the reporting function, customer support takes a long time at times to follow up with you, they make updates and do not notify you that updates are coming, they just happen. Review Source Operations Manager Used the software for: 1-3 years ### "A Decent Payroll Management Tool" July 14, 2026 4.0 I've had a mostly positive experience with ADP Workforce Now, using it regularly to manage payroll and HR tasks. The user interface is intuitive, and the system's ease of use has streamlined our processes. However, occasional technical issues and limited customization options prevent me from giving it a perfect score. Pros ADP Workforce Now has been a pretty solid choice for our team's HR needs. We like the payroll management and time-off tracking features, which work well enough for our small team. The interface is easy to navigate, and we've had no major issues with data accuracy. Cons One minor annoyance is the lack of a built-in reporting tool for employee data. We have to export data to Excel and create our own reports, which takes a bit of time. It's not a huge deal, but it would be nice to have this feature integrated directly into the platform. Review Source Team Leader Used the software for: 3-5 years ### "conveninet and powerful tool" May 18, 2026 5.0 One of the strongest aspects of ADP Workforce is its payroll accuracy and reporting tools, which save time and improve efficiency for organizations. The employee self-service features are also convenient and reduce the need for manual follow-ups. Pros ADP Workforce is a reliable and user-friendly platform for payroll, HR management, scheduling, and employee records. Cons Some features can be difficult o understand for new users. Certain tasks require multiple steps to complete the process. Review Source Owner Used the software for: Less than 1 year ### "⭐⭐⭐⭐⭐ADP workforce now " July 16, 2026 5.0 Pros It was easy to figure out how to navigate through to look for your time card your paystubs and to request time off as well. Cons If you get locked out or forget your password it doesn't let you reset it yourself, you have to contact your HR thru your employer and that's not Always an option during the times I would be in need due to my funky hours Review Source Travis S. Direct of Finance Used the software for: 1-3 years ### "The Best Provider " March 14, 2026 5.0 I love being about to login and create my own COI for a client immediately without waiting for an insurance provider. It speeds up the process and makes is look like we have it all together! Need a paystub- easy. Need last years W-2 again- one or two clicks to anything you need. Pros The user friendly website. You can do almost everything by yourself with a few clicks. It is very self explanatory Cons I honestly can not think of a single thing negative thing to say. Everything works amazingly. The customer service is fast and on point. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing ADP Workforce Now The customer service was far more involved with us and answered all questions Review Source HR Henry R. Portfolio Manager Used the software for: 3-5 years ### "Let ADP work for you. " January 13, 2026 5.0 I am very happy as both a consumer and manager within a large company. Monday morning payroll reconciliation is an automated task, and employees regularly report positive remarks when switching over from one of the other "top players". Overall if you are considering the switch, just jump you will be highly satisfied. Pros The initial dashboard and interface you are greeted with makes training new hires a breeze while managers garnish efficiencies and simplistic view of their employee's maintaining compliance with schedule adherence and proper PTO reporting. Cons Some additional reporting may not be included and can cost additional monies if truly needed. Honestly though it's hard to finds cons with this software. The customer service is top notch if needed. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Unsatisfied with current product. Very limited support when needed and lengthy wait times. Review Source Ann T. Fitness instructor Used the software for: 3-5 years ### "An effective time tracking tool " July 21, 2026 5.0 I use ADP Workforce Now to track my hours, access time off calendars, keep track of HR tasks regarding payroll, and access relevant tax documents. I find it to an easy tool to use, and the quick and efficient buttons for clocking in and out are perfect and allow me to get right to work! Pros ADP Workforce Now is an effective time tracking tool that is easy to use! Clocking in and out comes with the click of a button, and allows for quick access to useful reports and tax documents. ADP is easy to navigate, which allows users to get right to work! Cons There are many quality features of ADP Workforce Now, and as someone who uses just a few functions, there are many aspects of this tool that I do not feel trained to use. Review Source Operations Manager Used the software for: 1-3 years ### "A Decent HR Management Tool" August 3, 2026 5.0 Overall, my experience with ADP Workforce Now has been quite positive. I've found it to be a reliable tool for managing payroll, benefits, and HR tasks. The user interface is generally easy to navigate, although there have been a few instances where it's been a bit clunky. Pros ADP Workforce Now has been a pretty solid choice for our HR needs. We've enjoyed the employee self-service portal, payroll processing, and time-off management features. It's worked well enough for our team of 50, but there are some minor quirks with reporting. Cons One thing that took a bit to figure out was the leave accrual system, which can be kind of annoying when trying to manage complex rules. We've also experienced some slow support response times, which isn't ideal. Review Source Christian S. Insurance Agent Used the software for: 1-3 years ### "Convenient and easy to use " October 8, 2026 4.0 Overall, my experience with ADP has been positive. It is convenient having everything in one place and I haven't experienced any major issues while using it. Pros ADP makes it easy to keep track of my time, pay, and work related info. I like being able to quickly view my pay statements and timecard without having to ask someone for the info. The system is easy to navigate and understand. Cons Sometimes the website is a little slow and some features are not as good to use when you use it from your mobile phone vs on the computer. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) My boss decided to make the switch, but I am not sure why. I think it was more cost efficient with ADP. Review Source AJ Austin J. HR Data and Technology Manager Used the software for: 1-3 years ### "ADP- A strong and reliable partner with payroll, reporting, solution design, and more" September 17, 2025 4.0 Overall we are very happy with ADP. It costs a premium, but we happily pay it with the amount of value it provides for our teams and organizations. Pros The support and partnership regarding payroll and tax has been a huge value add. We have access to several teams ready and willing to work for us to help find solutions, for which we are very grateful. Also, custom reporting abilities in ADP are relatively robust and helpful. We also have dedicated access to a representative at ADP. He is more than tech support, he is invested in our problems and solutions, and makes time to help things go right for us. Cons ADP is large and slow to adapt. There are aspects we could or should have access to, but dont quite yet because the speed at which ADP moves and decides is that of a large company, which we understand. There is some rigidity in features and business responses that are sometimes necessitating workarounds. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) reporting capabilities were greater in ADP. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Rippling](https://www.capterra.com/p/172127/Rippling/) Reasons for choosing ADP Workforce Now We felt more confident in a larger industry solution, and we were eager to work with the support ADP provides. Review Source Registered behavioral Technician Used the software for: 3-5 years ### "Use of ADP" August 23, 2026 5.0 Overall experience has been great and resourceful. Easy to use tool and to navigate around the app . Pros It is very easy to use for time tracking, and time saving. As well as in putting time and proving resources. Cons Least like about ADP is the connection, and loading up available networks. As well as inputting time. Review Source HOD Used the software for: 1-3 years ### "Comprehensive HR Hub, but Steep Learning Curve" September 9, 2026 5.0 It is an incredibly powerful, enterprise-grade powerhouse for mid-sized businesses, though its frustratingly complex setup demands dedicated, ongoing administrative training. Pros All-in-one payroll, HR, and benefits ecosystem. Highly reliable compliance and automated tax management. Robust, detailed reporting tools for workforce insights. Cons Outdated, slow interface that feels very clunky. Customer support can be incredibly difficult to reach. Review Source Construction Project Manager Used the software for: Less than 1 year ### "Reliable HR and Payroll Management Platform" May 21, 2026 4.0 Overall, my experience with ADP Workforce Now has been positive. It helps streamline payroll, time tracking, employee management, and reporting. Once you become familiar with the system, it is reliable and helps keep HR and payroll information organized. It is a good platform for businesses that want to manage workforce-related tasks more efficiently. Pros ADP Workforce Now is very useful for managing payroll, employee information, time tracking, and HR tasks in one place. The system is organized, easy to access, and helps save time compared to handling everything manually. I also like that reports can be generated when needed, which makes it easier to review payroll and employee records. Cons Some features can take time to learn at the beginning, especially during setup or when trying to customize reports. The system can sometimes feel a bit complicated for new users, and customer support response times could be improved. Review Source Ryan O. Wholesale Account Director Used the software for: 3-5 years ### "Good but clunky!" March 4, 2026 5.0 I am pretty good with this, We also have to maintain a separate login to WORKDAY which is odd you would think it would be the same login/password. Pros Value for Money Customer Support Ease of Use Reporting Communication and end of year W2 makes it easier to get things organized at TAX time! Cons I really have to say ADP makes you setup a different profile every time you join a new company which is fine but the problem is it does not link other historical data from previous jobs that used ADP. So that makes it hard to keep track of login/passwords. Review Source Manager Used the software for: 3-5 years ### "ADP Workforce Now is a great tool!" May 27, 2026 5.0 ADP Workforce Now has helped myself and my management team to be able to communicate without needed us to be in a constant meeting or following up. Pros ADP Workforce Now is a great app that I use for daily time tracking. It's an easy and efficient tool that makes my life as a manager easier. Cons There are so many reports on there to look through which is great but a little overwhelming when trying to find a certain report. They do have a search option but if you are unsure of the name of it, it can be a little tricky. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.