# Page 4 | ADP Workforce Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ADP Workforce Now the right Payroll solution for you? Explore 7165 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155895/WorkforceNow/reviews

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ADP Workforce Now

4.4 (7165)

[View alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of ADP Workforce Now

## Showing most helpful reviews

Showing 76-100 of 7165 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Mayted B.  
Medical collector  
Hospital & Health Care  
Used the software for: 2+ years

### "Great system "

March 27, 2026

5.0

Overall experience was great, quick and easy to use, really useful for people who are not texting savvy

Pros

What I like the most about ADP no matter what company you worked for as long as they have ADP you would be able to see all your tax forms from all job jobs

Cons

What I like least about ADP was that there was a times where it would glitch and would lock me out of my account to the point. I had to call IT.

Review Source

VR

Verified Reviewer  
Assistant Rooms Operations Manager  
Hospitality  
Used the software for: 6-12 months

### "Pretty good app, easy to use"

December 18, 2025

4.0

Pros

I like that it is decently user friendly, easy to track time worked with punching system and edit time clocks when necessary.

Cons

I would like to see ADP Workforce Now implement more of an integrated system with scheduling. Maybe that's something that the app already does but my work just didn't choose that.

Review Source

SE

Sandra E.  
CSR  
Warehousing  
Used the software for: 2+ years

### "Well communication the best web site for explain all about your time and hours reporting everithing "

October 20, 2025

5.0

My expirence and I think all my cooworkers we really like now we can get in and aproved and made some changes direct to our insurance the best billing explanation

Pros

Well I like ADP easy you can use for any question you have about your hours checks time off PTO insurance best communication and reporting everything correctly on time and value save time

Cons

Well the least I don't like about ADP I wisk I can get in direct to my 401k I don't like get out for see that information

Review Source

JK

Jitae K.  
Sr.Devops  
Computer Software  
Used the software for: 2+ years

### "A Comprehensive HR Solution"

September 30, 2025

5.0

It offers a wide range of management tools, like HR/Payroll/time-off management, all in one platform, making it easy for HR and users to access all the resources they need

Pros

Good UI. Its scalability is also good no matter how big your business is. It can accommodate any business size. Also It does have good integrations with like OneLogin supporting multi-factor authentication which makes easy login.

Cons

I'm not sure of downside of ADP at this moment. Probably it could be expensive for small business because of some advanced features as add-on?

Review Source

RB

Robreana B.  
Beauty  
Retail  
Used the software for: 2+ years

### "Best tracker ever!"

August 25, 2025

5.0

My overall experience with ADP Workforce Now was amazing. 10/10 recommended! I prefer companies to use this more than anything else.

Pros

I enjoy using this app. It it great at time tracking, communication is easy to use, it reports everything accurately, and I can always update my billing information at any time. It is definitely worth the money to use. Customer support is great for times whenever you need help and they are very professional.

Cons

Everything was considered to be great. I had no issues whatsoever. The only issue I have is when someone loses their number and it needs to be updated, but you’re unable to login with out it.

Review Source

MD

Melissa D.  
Patient Coordinator  
Medical Practice  
Used the software for: 2+ years

### "Trusted payroll "

April 22, 2025

5.0

The robust payroll system and all in one HR capabilities. Easy installation and start, and the mobile app.

Pros

All in one time keeping and payroll capabilities. Also, it has a mobile feature gives employees access to see paystubs, hours and can be integrated to do taxes.

Cons

customer service is inconsistent when calling, trying to reach an actual person on the phone.

Review Source

HB

Harvey B.  
Director HR  
Real Estate  
Used the software for: 2+ years

### "A good tool that can improve workflow "

August 31, 2025

4.0

In the world of integrated HR and Payroll systems, this probably as good as you are going to get. You must embrace the whole solution.

Pros

The tool is pretty powerful. You just have to use it all, which takes a bit of self-study. Manager usage is a plus.

Cons

Consulting support left a little to be desired. Like almost any payroll company, the payroll processing can be frustrating.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Struggled with payroll services and accountability

Review Source

cF

courtney F.  
Client success rep. teller  
Banking  
Used the software for: 2+ years

### "adp review "

July 14, 2025

5.0

overall very helpful and great resources , my experience with adp is top notch its like a one stop shop for your workplace resources, training updates etc all in one place

Pros

i can use it on both my computer and phone and i can check my pay stubs and print them out look at my benefits and timecard

Cons

i cannot login to work from the app so if they had that available i mean this app would be the greatest

Review Source

RH

Rocky H.  
IT Systems Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "You'll regret other choices."

January 8, 2026

5.0

My go to favorite when dealing with payroll platforms. Easy near instant access to your pay data and tax forms.

Pros

Wonderful value for the money, and their name is literally Always Designing for People! Does everything you need it to and more.

Cons

Can be glitchy (user access glitchy depending on device type, web, mobile etc.) Most of that is likely user error, but, worth noting.

Review Source

VR

Verified Reviewer  
Manager  
Renewables & Environment  
Used the software for: 1-2 years

### "Reliable HR Solutions"

July 30, 2025

4.0

Overall my experience is pretty good as far as UI is concerned or its extensive reporting capabilities, except for the timely support in resolving queries.

Pros

It streamlines processing of the payroll with its intuitive user interface. It's dashboard is very user friendly and the reporting is top notch.

Cons

I have had issues dealing with the customer support of ADP workforce now where my issues took longer than usual to get a resolution and their response time is very weak.

Review Source

JM

Joanne M.  
Management  
Pharmaceuticals  
Used the software for: 2+ years

### "Love ADP! All your financials at your fingertips"

November 7, 2025

5.0

Really easy and informative to know. You need a tax statement from a few years back you can easily access it without sending emails or making phone calls and waiting.

Pros

Being able to see my pay statements when available and tax forms. See deductions from taxes, my vacation time etc.

Cons

I shouldn’t not like this but all the security checks with codes to input. I know it’s a safety feature and that’s good.

Review Source

WD

Wendy D.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "APD Fantastic "

September 26, 2025

4.0

As I said I like it very much and when the boss decided to use QuickBooks I want to cry. ADP made my life easy

Pros

As an employee I used ADP, and it was fantastic you can do everything from your phone, clock In/Out, request for time off. I really miss it

Cons

The change of passwords every three months drives me crazy, you have a lot of passwords in your life to deal with APD too

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

My boss decided to change the system, I cannot really tell you why, maybe the price

Review Source

JR

Jessica R.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Essential HR tool for small businesses"

March 3, 2025

5.0

Overall a great HR resource and easy to use on both the administrative and employee end.

Pros

Allows us to track employee information, timecards and benefits all in one place

Cons

I wish there was a few more features available on the supervisor end when it comes to PTO banks, etc

Review Source

VR

Verified Reviewer  
UR nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Useful always"

August 2, 2025

5.0

Overall I got used to where everything I needed was and in general I found it user friendly. I found very useful that I could easily see the accruals for my PTO on real time.

Pros

Used it for three years in y previous company, all features related to Human Resources for the employee are together.

Cons

Paid time off requests are not very easy to edit or change sometimes; found myself having to cancel them and request again.

Review Source

HD

Haley D.  
Accounting Admin  
Medical Practice  
Used the software for: Less than 6 months

### "Comprehensive HR & Payroll Platform with a Learning Curve"

March 2, 2026

5.0

Overall this has been a positive program to use. ADP Workforce provides a robust, all in one solution for payroll processing, benefits administration, time tracking and HR management.

Pros

ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations in one centralized platform.

Cons

For new users i think the system may be a bit intimidating and may feel complex. The pricing is a bit higher than basic HR and Payroll platforms.

Review Source

CS

Christina S.  
Engineer  
Computer Networking  
Used the software for: 1-2 years

### "Helpful experience."

October 11, 2025

4.0

Overall, using ADP Workforce has been a positive experience, freeing up HR and management and empowering team members to find what they need in their own.

Pros

ADP Workforce Now has really simplified the process of allowing team members to access all of their information without overwhelming management or HR.

Cons

It could be more intuitive to use. The UI is a bit clunky, and could use some rework on the menu flows.

Review Source

Gabriel S.  
Senior Digital Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent platform for multi industry payroll and employee management "

August 10, 2025

5.0

Used as a work and payroll platform to access information while working across multiple industries including advertising and restaurant serving.

Pros

Intuitive multi feature platform for supporting employees across various industries from restaurants to advertising

Cons

Sometimes felt a little impersonal and super corporate or left it harder to find crucial information than it felt it should have been

Review Source

JG

Jonathana G.  
Director of Plumbing  
Construction  
Used the software for: 2+ years

### "Package Deal"

August 25, 2025

4.0

Overall it has been a good app to use both on the field side and on the office side. It is nice that it has so much in one place.

Pros

With it being an all in one app for time tracking, payroll, employee info, and benefit sign up, it makes for a seamless approach to not have multiple places to find these.

Cons

It has had some improvements, but takes some time to try and get used to the layout and design of the web site and mobile app.

Review Source

MY

Michelle Y.  
CFO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Your name sold itself"

August 30, 2025

4.0

Overall experience is great like I said the reputation in itself sold sold it reviews which I always do and also other companies and and spoke to their internal teams so

Pros

Well I like most is the fact that the software is well known and the the brand itself sold it for me and so it was easy to find great things about it it was organized it was there was the the customer support which I contacted twice and they were quick I didn't have to wait so just the name itself sold it for me and the reviews because I did the

Cons

Well at least that's a good question there's really nothing I can think of maybe let me think if you if you could make it to her integrated more with other software that companies are using that's what the only thing because it's so dominant in itself it's it is stand alone but there are things that we need to integrate with it

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Because I needed something at the capacity the level to which my company is operating and Microsoft Excel was too basic

Review Source

VR

Verified Reviewer  
Manager  
Civic & Social Organization  
Used the software for: 2+ years

### "Not my favorite"

December 13, 2025

3.0

Pros

Great if you are only tracking time, doing talent management, or doing payroll activities. I quite like the user experience.

Cons

I didn't like how the organizational chart page was laid out, and the mobile app always had bugs or issues.

Review Source

AS

Abhi S.  
DISPATCHER  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "User Friendly and Value for Money"

March 17, 2026

5.0

Overall excellent Experience .Will recommend every company to use ADP app. Sign in options is excellent.

Pros

Time Tracking is so easy ,Booking the days Off seems less stressful ,do not have to type the emails.

Cons

ADP App version needs more detail for viewing. Needs similar options as webpage. Nothing else have to say about the CONS

Review Source

CN

Chris N.  
HR Manager  
Construction  
Used the software for: 2+ years

### "User friendly and intuitive "

December 12, 2025

5.0

Pros

Customer support was very helpful when we needed assistance. Time tracking system was very user friendly and straight forward. Reporting could use some improvement but overall satisfactory.

Cons

Adding certain features would drive up the cost fairly quickly. There were some features that should be standard.

Review Source

SB

Shayla B.  
Learning Leader  
Education Management  
Used the software for: 1-2 years

### "ADP is great!"

December 2, 2025

5.0

Pros

ADP Workforce Now is easy to navigate and keeps everything in one place. I like how simple it is to clock in and out, view my pay statements, and track my PTO. The layout is straightforward, and it makes managing my work information quick and convenient.

Cons

Sometimes the system can be a little slow to load, and certain sections take a few extra steps to get to. It could be a bit more user-friendly in terms of reducing clicks and speeding up navigation.

Review Source

AM

Ami M.  
General Manager  
Construction  
Used the software for: 6-12 months

### "Clunky and not User Friendly. Found it difficult to use effectively"

February 26, 2025

3.0

Overall, although we retained ADP as our primary payroll provider, we discontinued use of Workforce now in favor of multiple platforms that more effectively fit our needs

Pros

I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee Benefits, Documents Management, Intranet etc.

Cons

We found that the software over all was clunky, cumbersome and nit user friendly or intutive. Employees struggled to learn to navigate the varioua skilss needed to build the tools for each area of functionality. When usjng pre-built templates instead, users often found them difficult to navigate and hard to find needed information quickly.

Review Source

BE

Braya E.  
Disbursement Coordinator  
Legal Services  
Used the software for: 2+ years

### "Love it! Would recommend "

July 14, 2025

5.0

This isn't my first time using apt so I used to it. I really like a lot of things about it and I would defiantly recommend.

Pros

I like that fact that I can clock in and see my time all in the same app. I also love the calendar feature.

Cons

I dont like that sometimes it makes you go though so many steps just to clock in. I like when I able to just hit the clock in option.

Review Source

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