# Page 4 | ADP Workforce Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ADP Workforce Now the right Payroll solution for you? Explore 7197 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155895/WorkforceNow/reviews

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ADP Workforce Now

4.4 (7197)

[View alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 4 - Reviews of ADP Workforce Now

## Showing most helpful reviews

Showing 76-100 of 7197 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YZ

Yev Z.  
WMS Administrator  
Apparel & Fashion  
Used the software for: 2+ years

### "Great Workforce Management Tool"

April 22, 2026

5.0

Overall, I've enjoyed using it. I find it easy to navigate, find documents, and manage my pay and taxes.

Pros

I find it easy to navigate and use. Anything from submitting time off or managing my tax preferences.

Cons

I don't like that they make you change your password on a scheduled basis. Most tech firms agree that this is no longer beneficial.

Review Source

BM

Brian M.  
Data Analyst and IT  
Furniture  
Used the software for: 2+ years

### "Good HR solution"

June 16, 2025

5.0

My overall experience with Workforce Now is very positive. I have worked at a few different companies that use this HR solution and it has made the transition between companies smooth.

Pros

I like that this can be accessed both in browser and with an app on my mobile device. Additionally, I like the ease with which Workforce Now allows me to view pay history and tax documents.

Cons

Sometime Workforce Now has issues opening in browser, and then it requires me to reset my browsing data.

Review Source

CJ

CORTNEY J.  
PARALEGAL  
Legal Services  
Used the software for: 2+ years

### "Efficient and user-friendly, though could use some improvements on navigation."

January 22, 2026

5.0

Overall, I am satisfied with ADP Workforce Now as a platform for managing pay, tracking time, sorting and storing employee information as well as having a responsive support team.

Pros

ADP Workforce Now has been a fantastic platform to work with since I began my current employment. The system is very user-friendly and easy to understand and makes managing my time and pay extremely efficient.

Cons

Navigation could be improved. Certain settings or features are nestled within multiple different menus and can be difficult to locate a specific tool or feature you need to use quickly.

Review Source

JT

Jen T.  
Marketing  
Computer Software  
Used the software for: 2+ years

### "Intuitive dashboard"

February 11, 2026

5.0

My current experience as an employee of a company that’s using ADP or course now, I feel a relief when I need to figure out information about my income or taxes. I’ve also enjoyed the ability to control when and where the payment is going to

Pros

My favorite part of ADP workforce now is the transparency I get as an employee. I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very complicated into something simplified.

Cons

I do wish there was a few more resources to understand all of the information that you do see on the dashboard without having to click around and figure it out. But for the most part, I think it’s not overly complicated.

Review Source

NK

Navneet K.  
RECE  
Child Day Care Services  
Used the software for: 2+ years

### "Very useful app"

November 6, 2025

5.0

My experience with ADP is great so far. It works well on my phone and I usually get notifications about the updates in my company. It is a wonderful app.

Pros

This app is great to see my biweekly payroll. It is easy to use and I can track my time off requests. The customer support is great and very helpful. The communication and notification is through texts. It is great value for money.

Cons

Sometimes ADP takes so much time to load and makes us to change the password every 2 months for security purposes. It can have more features like more information about the company and our schedules.

Review Source

MB

Mayted B.  
Medical collector  
Hospital & Health Care  
Used the software for: 2+ years

### "Great system "

March 27, 2026

5.0

Overall experience was great, quick and easy to use, really useful for people who are not texting savvy

Pros

What I like the most about ADP no matter what company you worked for as long as they have ADP you would be able to see all your tax forms from all job jobs

Cons

What I like least about ADP was that there was a times where it would glitch and would lock me out of my account to the point. I had to call IT.

Review Source

Heather C.  
Flight Ops Coordinator  
Airlines/Aviation  
Used the software for: 2+ years

### "ADP is easy to navigate. "

January 29, 2026

5.0

I've had a good experience. I like how it automatically hides my pay amount, so if fellow employees are near they can't see my earnings.

Pros

ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program.

Cons

Honestly, nothing. The only thing I would jazz up is perhaps the graphics and color scheme, otherwise it is great software.

Review Source

ML

Maren L.  
General manager  
Food & Beverages  
Used the software for: 6-12 months

### "Our company loves ADP"

January 8, 2026

5.0

We love having our ADP Workforce Now it helps us keep track of so much and helps our employees feel comfortable in knowing their time and being able to access their information and at any time

Pros

Very easy to work with it was a good value a good expense that paid for itself had excellent customer support and was able to make it so that we could track the time easier and communication through it and it was very easy to implement to new team members on how to use it

Cons

It was a long process to teach them how to use it but once they learned how to use it it was fairly simple certain things kept happening to where we had to call customer support but was quickly fixed or quickly explained

Review Source

JM

Jen M.  
Professional Learning Events and Programs Coordinator  
E-Learning  
Used the software for: 2+ years

### "Timecard usage"

June 11, 2025

4.0

Overall, I do like it versus other competitors in the price range. The user functionality and access to resources and benefits is easy.

Pros

What I enjoy most is the capability of tracking of paystubs and taxes along with being able to customize the information for employees on the home page. Anything they need to know is there and they do not have to go through a whole process looking for documents. Layout it clean and user friendly.

Cons

Requesting time off such as sick time and vacation time has been a challenge especially the sick time request functionality/

Alternatives considered

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing ADP Workforce Now

Had benefits website with other perks that employees could utilize.

Review Source

Desney C.  
hair stylist  
Cosmetics  
Used the software for: 1-2 years

### "all in one!"

August 31, 2025

5.0

Pros

ADP is a one stop shop for time keeping, pay stubs, taxes, etc! organized and easy to use for everyone involved!

Cons

what i like least is how often it updates and it was initially hard to sign up. if you have had adp in the past and switch jobs that use it, it’s hard for them to claim you and “release” you from previous job.

Review Source

Joshua J.  
Account Executive  
Information Technology and Services  
Used the software for: 2+ years

### "ADP makes admin easy!"

September 26, 2025

5.0

Overall, I appreciate having access to a quality app like ADP WFN. It really helps streamline some necessary admin work, and it's nice having it all consolidated in one app.

Pros

ADP WFN is very intuitive, easy to use, and, best of all, efficient. It takes very little time to get the information I need or report was needs to be reported. Makes admin Fridays very easy!

Cons

I wish that when you submitted time for your Timecard it didn't automatically take you back to the top of the page. A minor inconvenience for sure, but an ever present one.

Review Source

VR

Verified Reviewer  
Assistant Rooms Operations Manager  
Hospitality  
Used the software for: 6-12 months

### "Pretty good app, easy to use"

December 18, 2025

4.0

Pros

I like that it is decently user friendly, easy to track time worked with punching system and edit time clocks when necessary.

Cons

I would like to see ADP Workforce Now implement more of an integrated system with scheduling. Maybe that's something that the app already does but my work just didn't choose that.

Review Source

SB

Sarah B.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Really like to use ADP"

July 14, 2025

5.0

Overall the experience has been a positive one. You can get a lot of information about the PTO breakdown and usage of hours and remaining balance. The look is easy to understand and find what you need.

Pros

Easy to use, I like that our company can add to the home page and make things easy to find. (handbook, benefits, etc.)

Cons

The homepage does seem to change on it's own, I don't know if it's when the company changes something or with updates.

Review Source

HD

Haley D.  
Accounting Admin  
Medical Practice  
Used the software for: Less than 6 months

### "Comprehensive HR & Payroll Platform with a Learning Curve"

March 2, 2026

5.0

Overall this has been a positive program to use. ADP Workforce provides a robust, all in one solution for payroll processing, benefits administration, time tracking and HR management.

Pros

ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations in one centralized platform.

Cons

For new users i think the system may be a bit intimidating and may feel complex. The pricing is a bit higher than basic HR and Payroll platforms.

Review Source

BC

Brenda C.  
CFO  
Automotive  
Used the software for: 2+ years

### "Too big to be Helpful"

March 12, 2025

3.0

It started out great but went downhill from there. The customer support was terrible and when they made mistakes it was horrendous trying to get them corrected. The one thing an employer cannot do is mess with people's paychecks.

Pros

Comprehensive payroll tools to help from on-boarding to payroll to reviews and termination.

Cons

Cost went up and every little thing became an add-on. Getting customer support was difficult. Paychecks were delayed or incorrect on several occasions and getting those fixed didn't seem like a priority.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing ADP Workforce Now

They presented the ability to use different Charts of Accounts and provide a download to post payroll.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Different Chart of Accounts for different locations was not something Paycor was able to support.

Review Source

EJ

Erik J.  
Director of HR  
Warehousing  
Used the software for: 2+ years

### "ADP has seen better days"

November 12, 2025

3.0

Pros

ADP is a well established payroll and HR platform. It provides all the standard tools you need to run things well enough.

Cons

The service is not the best. Long hold times and reps that don't always know how to solve your issue. The tech is also outdated

Review Source

AS

Abhi S.  
DISPATCHER  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "User Friendly and Value for Money"

March 17, 2026

5.0

Overall excellent Experience .Will recommend every company to use ADP app. Sign in options is excellent.

Pros

Time Tracking is so easy ,Booking the days Off seems less stressful ,do not have to type the emails.

Cons

ADP App version needs more detail for viewing. Needs similar options as webpage. Nothing else have to say about the CONS

Review Source

AR

Allie R.  
Scheduling Coordinator  
Medical Practice  
Used the software for: 2+ years

### "Cosmetic and Aesthetic Coordinator "

April 8, 2025

5.0

Overall, my experience with ADP Workforce Now has been positive. It’s a powerful tool for managing a range of HR functions, and once you’re familiar with the system, it becomes a reliable part of day-to-day operations.

Pros

What I like most about ADP Workforce is how comprehensive and centralized it is. From payroll to benefits and time tracking, everything is in one place, which makes managing HR tasks much more efficient.

Cons

What I liked least is that some areas of the platform can feel a bit clunky or overwhelming, especially for first-time users. Certain customizations also require more support from ADP than expected.

Review Source

SE

Sandra E.  
CSR  
Warehousing  
Used the software for: 2+ years

### "Well communication the best web site for explain all about your time and hours reporting everithing "

October 20, 2025

5.0

My expirence and I think all my cooworkers we really like now we can get in and aproved and made some changes direct to our insurance the best billing explanation

Pros

Well I like ADP easy you can use for any question you have about your hours checks time off PTO insurance best communication and reporting everything correctly on time and value save time

Cons

Well the least I don't like about ADP I wisk I can get in direct to my 401k I don't like get out for see that information

Review Source

VR

Verified Reviewer  
Product owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Efficient All‑In‑One HR Tool With Room to Improve Usability"

February 2, 2026

5.0

I have positive experience of having payroll, time, benefits, and HR data centralized in one system.

Pros

ADP Workforce Now brings payroll, time, benefits, and core HR into one platform which make life easy

Cons

Some of the main downsides of ADP Workforce Now are its steep learning curve, datedfeeling interface

Review Source

LI

Lucas I.  
Affiliate Manager  
Consumer Goods  
Used the software for: 6-12 months

### "ADP - Work Made Simple! "

March 13, 2026

5.0

Overall, I think it's the most easy platform to use and makes everything super convenient to find and manage.

Pros

My current job is the first job I've had that utilizes ADP. It is easy to use, easy to navigate, and keeps everything in one place.

Cons

Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so. This usually happens when trying to use quick clock.

Review Source

JK

Jitae K.  
Sr.Devops  
Computer Software  
Used the software for: 2+ years

### "A Comprehensive HR Solution"

September 30, 2025

5.0

It offers a wide range of management tools, like HR/Payroll/time-off management, all in one platform, making it easy for HR and users to access all the resources they need

Pros

Good UI. Its scalability is also good no matter how big your business is. It can accommodate any business size. Also It does have good integrations with like OneLogin supporting multi-factor authentication which makes easy login.

Cons

I'm not sure of downside of ADP at this moment. Probably it could be expensive for small business because of some advanced features as add-on?

Review Source

RH

Rocky H.  
IT Systems Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "You'll regret other choices."

January 8, 2026

5.0

My go to favorite when dealing with payroll platforms. Easy near instant access to your pay data and tax forms.

Pros

Wonderful value for the money, and their name is literally Always Designing for People! Does everything you need it to and more.

Cons

Can be glitchy (user access glitchy depending on device type, web, mobile etc.) Most of that is likely user error, but, worth noting.

Review Source

JM

Joanne M.  
Management  
Pharmaceuticals  
Used the software for: 2+ years

### "Love ADP! All your financials at your fingertips"

November 7, 2025

5.0

Really easy and informative to know. You need a tax statement from a few years back you can easily access it without sending emails or making phone calls and waiting.

Pros

Being able to see my pay statements when available and tax forms. See deductions from taxes, my vacation time etc.

Cons

I shouldn’t not like this but all the security checks with codes to input. I know it’s a safety feature and that’s good.

Review Source

RB

Robreana B.  
Beauty  
Retail  
Used the software for: 2+ years

### "Best tracker ever!"

August 25, 2025

5.0

My overall experience with ADP Workforce Now was amazing. 10/10 recommended! I prefer companies to use this more than anything else.

Pros

I enjoy using this app. It it great at time tracking, communication is easy to use, it reports everything accurately, and I can always update my billing information at any time. It is definitely worth the money to use. Customer support is great for times whenever you need help and they are very professional.

Cons

Everything was considered to be great. I had no issues whatsoever. The only issue I have is when someone loses their number and it needs to be updated, but you’re unable to login with out it.

Review Source

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