# Page 5 | ADP Workforce Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ADP Workforce Now the right Payroll solution for you? Explore 7165 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155895/WorkforceNow/reviews

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ADP Workforce Now

4.4 (7165)

[View alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of ADP Workforce Now

## Showing most helpful reviews

Showing 101-125 of 7165 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LD

Laurie D.  
VO of HR  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great payroll system - somewhat lacking in general HR management"

May 24, 2025

3.0

Worked with in managing HR for a medium size company. Had a lot of difficulty working with this system as it is not intuitive.

Pros

Payroll functions and reporting capabilities of this system worked vey well. Ability to run numerous types of reports.

Cons

Quirky system that is difficult to manage and learn. Not very user friendly. Payroll works great but other areas are difficult, and you have to pay for each add on which is expensive.

Review Source

LI

Lucas I.  
Affiliate Manager  
Consumer Goods  
Used the software for: 6-12 months

### "ADP - Work Made Simple! "

March 13, 2026

5.0

Overall, I think it's the most easy platform to use and makes everything super convenient to find and manage.

Pros

My current job is the first job I've had that utilizes ADP. It is easy to use, easy to navigate, and keeps everything in one place.

Cons

Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so. This usually happens when trying to use quick clock.

Review Source

JH

Jeff H.  
Account executive  
Research  
Used the software for: 2+ years

### "Simplistic HR Tool"

January 25, 2026

4.0

My overall experience working with ADP Workforce Now has been positive. It’s not the most functional platform, but it gets the job done without the extra bells and whistles.

Pros

ADP Workforce Now is helpful to reference whenever I need to see things related to my pay, my company policies, and time off accrual as an all in one option.

Cons

It’s not the easiest to find what I’m looking for within ADP Workforce Now. After using it for a few years now though, I’m used to locating what I need, when I need it.

Review Source

JH

Jennifer H.  
Managing Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Great time keeping program"

January 5, 2026

5.0

ADP Workforce Now was simple to use for all of my employees and was easy to calculate payroll at the end of the pay period.

Pros

ADP Workforce Now was simple for my employees to use. They were able to clock in and out for work as well as in and out for lunch without any issues.

Cons

I did not dislike anything about ADP Workforce Now. It was simple to use for all of my employees and was easy to calculate payroll at the end of the pay period.

Review Source

JH

Jill H.  
Payroll- Accounting Specialist  
Medical Practice  
Used the software for: 2+ years

### "ALWAYS ADP WORKFORCE NOW!!"

May 2, 2025

5.0

I would not want to use any other payroll system. I'd rather work with this system than learn a new system from another company with fewer features and a less experienced representative staff.

Pros

Very efficient and user-friendly. Even though setup is a newer look, it's still easy to navigate. I have been using ADP Workforce Now for a very long time, and the improvements made over the years are tremendous.

Cons

If there is a need to call in and I do not get my dedicated rep, it seems like the other reps do not quite know how to handle the issues I may be having and usually have to send a message to my rep to call me back.

Review Source

CO

Carla O.  
Manager  
Medical Practice  
Used the software for: 2+ years

### "My one stop shop for payroll and benefits."

June 23, 2025

4.0

Pros

ADP Workforce has everything needed in one place. My payroll, benefits, elections, retirement, etc. All of it is right where I can access it.

Cons

It took a while for me to learn how to navigate the system overall. It is not super user friendly for someone who may not be used to this kind of platform.

Review Source

YB

YURI B.  
HR  
Accounting  
Used the software for: 1-2 years

### "ADP review"

March 9, 2026

4.0

When I used it, it was a fairly good system to navigate and on the onboarding site it was great to use.

Pros

What I liked about ADP was that it was self-explanitory. It was an easy system to use, and it is an easy system to navigate.

Cons

The cons of ADP is the that it doesn't have a lot of the features that all other systems have. Like an AI system.

Review Source

LR

Lisa R.  
Office manager  
Utilities  
Used the software for: Less than 6 months

### "ADP Run review"

May 13, 2025

5.0

The application works great, the users can easily punch in/out which makes runnign payroll smoother

Pros

The price, the ease of running payroll, the reporting and pulling paystubs, onboarding is easy, overall great product.

Cons

unable to pull reports for locations employees punch in/out customer service can take some time to get ahold of.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Paychex made many promises to get us to switch from ADP to Paychex, they did not follow thru with the majority of those promises and the things they said the app could do for us it did not. I had little control over pulling our own data.

Review Source

YD

Yoelvis D.  
Jefe de equipo BIM  
Construction  
Used the software for: 2+ years

### "Jefe de equipo BIM"

March 13, 2026

5.0

Mi experiencia con la plataforma en general es para la gestion de los miembros de mi equipo de trabajo, la aprobacion de las hojas de tiempo, las evaluaciones anuales, el seguimiento de las discusiones con los miembros del equipo y la gestion de las demandas de ausencias o vacaciones. En todas las tareas antes mencionadas encuentro que la plataforma tiene un funcionamiento bien practico e intuitivo.

Pros

El facil acceso a todos los productos y opciones necesarias para la gestion del personal y tambien para la gestion personal

Cons

Realmente yo encuentro que en general la plataforma funciona super bien y no tengo nada negativo que aportar

Review Source

TW

Tiffany W.  
Support Staff  
Law Practice  
Used the software for: 2+ years

### "What’s not to love "

July 17, 2025

5.0

I’ve used ADP for many years, and has always been a positive experience. Notifications, feature access have always worked. Proper advanced notice for systems update or temporary restricted access.

Pros

Very easy to navigate and use. If you’re using it on your phone or computer everything is just a click away.

Cons

I don’t have any dislikes I’ve used this system for many years, and has always been great. Any dislikes have been due to company restrictions to certain features when using for a mobile device instead of computer.

Review Source

NM

Noah M.  
HR Assistant  
Philanthropy  
Used the software for: Less than 6 months

### "ADP was A Definite Pro"

October 24, 2025

4.0

I used the program constantly during onboarding and I never had a moment where I felt like the service let me down.

Pros

I mostly used it for pay card services and I found that it worked very well. Information updates in the system very quickly, so any changes that I made, employees were able to act on right away.

Cons

I would say the only issue that I had with ADP was that I wish there was more information that I could pull regarding the cards that were issued.

Review Source

RG

Ruby G.  
Patient Advocate  
Hospital & Health Care  
Used the software for: Less than 6 months

### "ADP for pay "

February 18, 2026

5.0

Nice to use daily for clocking in and out, good to be able to see all clock times and approve timecard easily

Pros

It’s clean and easy to use, convenient for clocking in and out, nice to have mobile access (even though not all features are enabled through my work)

Cons

Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times

Switched from

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

New employer used ADP instead of Paylocity

Review Source

CC

Chitranzan C.  
Youth Support Worker  
Child Day Care Services  
Used the software for: 2+ years

### "Perfect software to track your time and pay"

June 11, 2025

5.0

So far, I have the best experience with ADP Workforce Now and have been using it for four years. It makes my life easy to check everything related to my pay and employment details.

Pros

I can use my schedule to input entries automatically for my time sheet. In addition, if there is anything that needed to edit, I can do it manually as well. It also adds my overtime worked along with the locations I worked at. I can view/download my paystubs and edit my personal information without the hassle of contacting HR.

Cons

The mobile app version is less compatible than the desktop version. I can’t input my time entries using the app and I have to login in to desktop to do so. It goes the same with editing my information as well.

Review Source

MH

Mark H.  
Operations Manager  
Education Management  
Used the software for: 1-2 years

### "Looking at ADP Workforce Now for developing tutoring companies"

June 17, 2025

3.0

ADP Workforce Now is a pretty versatile payroll platform and is fairly simple to use for employees of different experience levels. It has been good for us to use for New Hire situations during different seasons of the year.

Pros

ADP Workforce Now has useful functions for company payroll and we have utilized it at times during different periods of the calendar year. It has good functionality and human resource capabilities.

Cons

It is not very appealing to the eye compared to other payroll and HR software and platforms. It is also decent using ADP Workforce Now on mobile but not great.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

This was a brief switch to account for seasonal hires during a portion of the calendar year.

Review Source

TR

Tina R.  
Administrative staff  
Construction  
Used the software for: 1-2 years

### "Workforce is worthy"

November 13, 2025

5.0

We have had an overall good experience with workforce. It is easy for all the employees to use and is very efficient.

Pros

We use workforce and love all aspects including, Value for Money Customer Support, Ease of Use, Time Tracking, Reporting, Communication, and Implementation

Cons

We haven't fount the first con with workforce yet. We enjoy all the aspects we use of it. We would suggest it other companies based on ease of use alone

Review Source

JL

Joshua L.  
Pharmacist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Always find what you need with ADP"

January 12, 2026

5.0

I check in with ADP every time I get paid or I need to know how much vacation I have left. Sometimes I need to print off forms

Pros

I can always find what I need on the site, from important forms to pay stubs. I can always update my details as well

Cons

It is hard to log in. You have to provide multiple levels of authentication and you can't log in on a trusted device

Review Source

LM

Liberty M.  
admin  
Automotive  
Used the software for: 1-2 years

### "great choice for serious business"

June 18, 2025

5.0

easy and quick they make it simple to keep track of time money and management i highly recommend you use it

Pros

it worsjs great and fufills all my needs it keeps great track for me and recording keeping as well. highly recommend

Cons

none at all it works great for all my needs if anything every now and there there’s connection issues in their end but it’s resolved within the hour

Review Source

SE

Sarah E.  
Instructional Designer  
Computer Hardware  
Used the software for: 6-12 months

### "Great for small or medium-sized businesses, and packed with features"

January 3, 2025

5.0

It's a great tool generally for SMB companies. Larger companies need the Enterprise options (like iHCM or Vantage) but for smaller businesses, Workforce Now is a great option.

Pros

It's simple to use but also powerful, with many features - some are even useful! ADP is used by many employers, so it's fairly simple to transition from one ADP system to another.

Cons

Reporting can be a bit difficult - HR professionals are not generally technical people, so trying to get to grips with complicated reporting tools can be awkward. However, ADP does offer training, and there is also plenty of help online.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

RUN is quite basic and we wanted the extra features as our business grew. RUN was fine for payroll, but when we got bigger, HR wanted to add talent management and other options, and Legal wanted a subscription-based system.

Review Source

JH

Jetta H.  
Intake Specialist  
Legal Services  
Used the software for: 6-12 months

### "Intake Specialist "

February 23, 2026

5.0

While the platform is comprehensive, it can feel overwhelming at first due to the number of features and navigation layers. Some processes require multiple steps, which can slow things down. Additionally, reporting tools may take time to learn, and certain advanced reports or changes may require administrative access or support assistance. Customer service response times can also vary depending on the issue.

Pros

The system makes it easy to manage payroll, benefits, and time tracking in one place, which saves time and reduces errors. I especially appreciated how intuitive the dashboard is — finding pay statements, updating personal information, and requesting time off can all be done quickly without needing extra support. The self-service features are a big plus because they give employees direct access to their information anytime

Cons

While the platform is comprehensive, it can feel overwhelming at first due to the number of features and navigation layers. Some processes require multiple steps, which can slow things down. Additionally, reporting tools may take time to learn, and certain advanced reports or changes may require administrative access or support assistance. Customer service response times can also vary depending on the issue.

Review Source

Alex A.  
Associate Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ADP Workforce is a True Work Force"

July 29, 2025

4.0

All the information you need, at the tip of your finger tips, better than the competition. Other softwares are much tougher to use.

Pros

It allows me to have all my information easily accessible while I am looking into and completing my payroll.

Cons

It was a slight learning curve, however after speaking with a representative it was much easy to navigate.

Review Source

VR

Verified Reviewer  
HR Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "This software was good for a non-profit and they have AMAZING support staff!"

February 3, 2025

5.0

Overall, I enjoyed using ADP's services and found it fairly easy to use, even when I needed assistance from a support staff member

Pros

I loved the Support Staff. She was there when I needed help and was amazingly helpful!

Cons

Certain staff in the organization worked multiple positions at different rates and for varying hours. This was something that had to entered manually because the system would not produce the correct results in hours or pay during a payroll period. That was frustrating.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

we needed something easy to implement across the board at multiple sites.

Review Source

Sera A.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "AdP does the job easy"

February 12, 2026

5.0

Overall its simple and clear system, good in communication. It gives value to your money and custumer service is always available when needed.

Pros

Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand

Cons

I wish it had more explanations amd implementation on certain items as they might bot be clear as certein sections are missing features

Review Source

SB

Sydney B.  
AGM  
Hospitality  
Used the software for: 1-2 years

### "Big fan of ADP!"

July 14, 2025

5.0

I really enjoyed it for payroll, it’s easiest in my opinion out of all the systems, and accessing w2 years later is easy.

Pros

I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times, etc)

Cons

It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login. Can be confusing for all

Review Source

BH

Bahaa H.  
Planning Manager  
Construction  
Used the software for: 1-2 years

### "Accurate payroll starts with accurate time keeping, this is the perfect solution for all of us."

March 14, 2025

5.0

Run payroll with accuracy and confidence with ADO Workforce Now. A five star experience indeed.

Pros

The perfect solution for HR, payroll needs. ADP workforce now is very easy to use and gives a comprehensive reporting and the analytics needed to be relevant. Automate compliance reporting and filling. I have used it enough to prove that it's worth all your time and money.

Cons

On my side everything was amazing, I have nothing to comment here.

Switched from

[Deel](https://www.capterra.com/p/205015/Deel/)

Deel is expensive and hard to use for the new employees.

Review Source

KD

Kieran D.  
Resident Services Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Decent UI with one major draw back"

November 5, 2025

3.0

ADP was intuitive to use and navigate for most of the app, but the inconvenience of needing to continuously log in eventually took away from this convivence of navigation. I understand this may be for security purposes, but my computer already locks itself after 30mins.

Pros

ADP, as opposed to some of the other apps I've used, kept time tracking and time cards organized in an intuitive way.

Cons

I found the need to continuously log in again (if the app wasn't used for more than 30mins) to be more of a bug than a feature.

Review Source

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