# Page 65 | ADP Workforce Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 65 - Is ADP Workforce Now the right Payroll solution for you? Explore 7216 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155895/WorkforceNow/reviews --- ADP Workforce Now 4.4 (7216) [View alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 65 - Reviews of ADP Workforce Now ## Showing most helpful reviews Showing 1601-1625 of 7216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LP Leighann P. Customer service representative Telecommunications Used the software for: 2+ years ### "Amazing" August 21, 2021 5.0 Pros Makes it a lot easier to view my paycheck Cons Doesn't save my login info after saving but otherwise it's good Review Source JL Jennifer L. Office Manager Warehousing Used the software for: 2+ years ### "Clunky and Cumbersome UI Detracts from Otherwise Useful Payroll Tool" December 17, 2018 4.0 While ADP gets the job done, many times it takes multiple attempts and much frustration to reach the point of submittal. Pros My company uses ADP for payroll only. Managing employee files is fairly simple and straightforward. The generated reports are detailed and easy to read. And customer support is mostly competent. Cons While overall the portal is useful and adequately takes care of our payroll needs, at times it can be horribly clunky and difficult to work with. Data input on paydata batches is difficult to maneuver. While the form looks like an excel spreadsheet, it is not nearly as intuitive. You have to use a combination of mouse clicks and keyboard strokes to enter the appropriate data. Figuring out how to appropriately deduct an employee's pay for things like tax levys and court ordered garnishments can be frustrating and headache inducing. I have unfortunately had to spend a lot of time on the phone with customer service trying to figure out how to do things I would consider fairly standard and would expect to be intuitive. Their online support is also frustrating as you have to have a separate log in to access it. Review Source NE Nick E. Counselor Public Safety Used the software for: 1-2 years ### "Best Clock in System I’ve ever used" August 6, 2020 5.0 We have been using the product for two years at my company and it is so easy and I love the notifications within the app Pros This product is so easy to use. It is clear and cut without confusing language like some payroll softwares. I do enjoy how if I need to change something on my tax papers I can do it through the software rather than the finance department. I also enjoy the company messages on the home screen Cons The only thing I don’t like about the software is that it often takes a very long time to login to the software. But that is the only negative Review Source KM Katrina M. Casino Gambling & Casinos Used the software for: 1-2 years ### "Wonderful, useful app" August 31, 2021 5.0 Love it User friendly Pros Convenience of looking at pay , getting was, and ease of using. Cons Each business different log in and password Review Source Charyssa L. Customer Service Representative Used the software for: 2+ years ### "I have used this software for the last 2 jobs ive had amd tracking hours is very easy and helpful" June 26, 2018 5.0 A lot of work benefits and pay and being able to schedule bills around it Pros I love that you can check everything from your hours, pay, time off , what days of work were missed or what days you have off on holidays it is a very efficient software Cons I have not run into any problems with this software just yet it has kept track of every pay stub , hours and w2s for my jobs which is very helpful Review Source DW Diane W. Director of Human Resources, Benefits and Payroll Used the software for: 1-2 years ### "I've used ADP products for over 20 years and it just keep getting better. Software is user friendly." July 25, 2017 4.0 Pros I like that the software has learning bytes, (small videos) or instructions to remind you how to enter specific information if you have forgotten. Cons I wish the software would allow me to see more information from an archive employee such as rate of pay and reason for leaving, instead of having to un-archive to view information for verification's and then archive them back. I would also like my required fields to be programmed in a way that if I miss a box it would highlight and notify me. It will only highlight and notify on standard required fields and not fields we have personalized for our own company needs. Also I would like that on time and attendance more than one person can authorize time. Some companies have 5 department heads who need to review and authorize their employees time and it only allows one person. Last but not least, I would appreciate pricing discount for long term customers. Everytime I'd like to add a new product such as IPay there is always a high installation fee. Review Source Response from ADP July 25, 2017 Diane - Thank you for taking the time to review our WFN product/service. We appreciate your business and loyalty to ADP. Tammy T. Project manager Cosmetics Used the software for: 2+ years ### "Amazing for HR purposes" October 22, 2019 5.0 I’m not currently using this at my organization now, but did with a previous job. I was always impressed with how the system works. Pros It’s amazing for hourly employees, tracks clock in/out times instantly. I love how it records PTO as well. As a user, it’s extremely easy and simple to use. Cons Honestly, no complaints! I’ve loved using it and wish that my current organization was using ADP workforce now. Review Source RP Raven P. Director, Global Payroll and Benefits Used the software for: 2+ years ### "I am enjoying the technology enhancements that come regularly" December 13, 2017 4.0 Pros Ease of use for administrator and employees. The upgrades are regular and just get more and more user friendly. Cons It seems like customer support can't keep up with the ever evolving technology and are not knowledgeable so when I do have a question, I don't expect support to help. I shouldn't know more about the software than they do. On rare occasions I get someone great and make sure to provide feedback on that person. But again, that's rare. Review Source Response from ADP January 3, 2018 Hi Raven - Thank you for reviewing our WFN system. It is great to see that our system is easy and intuitive for you to use. Also, I am glad your company is taking advantage of all the added functionality we provide with our updates. Recently, we have made significant changes to our service model that I would like to connect with you on. Please reach out to me directly: Anthony.woodard@adp.com GM Geovanny M. Gerente Transportation/Trucking/Railroad Used the software for: 6-12 months ### "ADP Workforce la mejor elección en las App" May 9, 2023 5.0 Me ayudado a mejor en la empresa y crecer más con mis clientes y trabajadores que la conforman Pros Me gusta la herramienta que se encuentra en la aplicación y nos ayuda a mejorar mucho en la empresa Cons Toda la aplicación nos gusta es muy funcional para la empresa Review Source MN Monika N. Revenue Manager Hospitality Used the software for: 1-2 years ### "Excellent payroll product" August 2, 2022 5.0 Pros Employees self service - employees are able to do everything by logging in to their account. This software is very easy to navigate for both employers and employees. Cons Nothing negative to say about this software, it's highly recommend it. Review Source Latonya D. Customers service rep Consumer Goods Used the software for: 2+ years ### "What a way to keep up with your hours" April 16, 2020 5.0 You can look at you hour and benefit at your fingertips. If you need to go in and change anything it will give a time frame of when to edit anything that needs to be changed. Plus you can download to your phone. Pros I just totally love using ADP. Customers service was nice and I could keep up with my hours at work. Cons You will have to make sure you have everything in place. Which really doesn't take away from the at all. Review Source CA Caryn A. Controller Law Practice Used the software for: 2+ years ### "WorkforceNow Review" December 6, 2018 5.0 My position as controller is a little hectic, and I just don't have to worry about payroll or payroll taxes at all anymore. WorkforceNow has really relieved a lot of stress for me. Pros The Time & Attendance, Time Off features are very helpful, and the Self Service Open Enrollment function for Benefits has completely updated our previously manual system. I love that we can deliver required documents to employees through WorkforceNow. The Bridge has also been a huge help when I just have a quick question. Cons I've been working with WorkforceNow for several years, and it has taken me a while to get comfortable with all the features. I know that we are not using everything that is available to us, and it's only because I don't have the time available to learn more about it. But I know that eventually we'll get there. Also, I'd like to see more options/functionality with the portal configuration. It's such a great feature, but it's a little hard to work with when adding images. Review Source VR Verified Reviewer Mental Health Therapist Mental Health Care Used the software for: 2+ years ### "Gets the job done! " August 29, 2019 4.0 Pros Once you know where everything is, this is a fairly easy software to use. It's easy to use it to find your paystubs, apply for time off, and clock in or out. It's nice to have one place that houses everything. Cons For some time it took a while for timecard entries to refresh, but that problem has seemingly been solved, so I don't have any other issues with the software. Review Source VR Verified Reviewer Technical Architect Information Technology and Services Used the software for: 2+ years ### "Good tool for easy payroll access" December 16, 2021 4.0 Overall it's a nice tool to access paystubs and other information for an employee. Pros The UI is fast and can easily be used to look at paystubs and leave information for individuals. The tax forms at year end is at one place and can easily be downloaded or shared. The interface is fast. Cons The leave information is also available but cannot be found easily. Overall, the UI seems clunky and navigation could be improved. The notifications interface could also be improved and displayed to the user on login. Review Source TE Tammy E. Executive Director Mental Health Care Used the software for: 1-2 years ### "Pay at ease" June 10, 2024 5.0 Almost all of the companies I have worked uses ADP and from set up to everyday use is very simple in use. Pros Knowing the amount of my weekly pay is important Cons Nothing. ADP is organized and manageable to use Review Source BT Briana T. Machine Operator Warehousing Used the software for: 6-12 months ### "Adp" May 10, 2022 5.0 Pros I like how it keeps up with your time and money better than the supervisors.Easy to maneuver and great for monitoring your work life. Cons I feel like 401k should be a little easier to transfer or to see.Ive been to jobs taking huge chunks of my money fot 401k and when I leave I never see the money on anything Review Source VR Verified Reviewer Senior Property Manager Investment Management Used the software for: 2+ years ### "Great product that is user friendly" October 23, 2018 5.0 Really easy to use for associates and supervisors. Provides great data and records for attendance, compensation, personal and other data. Has some nice perks like employee discounts and good generalized training resources. Pros Very user friendly and easy to navigate. Has many tools that are helpful. Cons The reports could be better and more customizable it can be a little cumbersome to extract what you need from the reports. Review Source sM smara M. Office Clerk Automotive Used the software for: 2+ years ### "ADP Service" March 22, 2022 3.0 it's been lukewarm :) when I don't encounter issues it's the best. But, things can always be fixed or upgraded Pros what i like most of about ADP is the layout Cons ADP, at least with using it for over 4years, i've come across complaints from employees and myself. lots of technical issues, login issues. having to reset password quite frequent. i work with lots of older people , and their main concern is the resetting PW because they don't use ADP frequently. some are just technology illiterate. While I do input hours for my department, i've come across issues with inputting data not reflected as what was entered. lots of easy things that could be made easier. Review Source MW Maya W. Affiliate Administrator Retail Used the software for: 2+ years ### "I Love ADP!" March 22, 2022 5.0 My overall experience has been great. I've used ADP at multiple jobs and it's been a great using this software. Pros I love how great customer support is with all questions. I like how easy it is to track my weekly hours and check my sick time and vacation time. Cons Direct deposit can be a hassle is you are switch banks. Other than that it's a great software. Review Source NL Natasha L. Risk Management Specialist Insurance Used the software for: 2+ years ### "Great way to manage time" February 17, 2022 5.0 Very user friendly and helps the HR department for many companies. Pros Clocking in and out is made easy with this system. Cons Soemtimes it is hard to adjust if you accidentally clock in by mistake. Review Source EH Eric H. ACSA Law Practice Used the software for: 6-12 months ### "ADP Workforce Now" October 10, 2023 4.0 Pros I like the product overall. It combines attendance, leave requests, and payroll into one easy to access and secure website Cons The method for inputting daily time could have been better designed. Also, when you save your inputted time and approvals, it doesn't always save your work. Then you have to go back and check that it was saved. (Every Time!) Review Source Brittany E. Owner Banking Used the software for: 2+ years ### "Workforce Works! " December 10, 2019 4.0 Great for streamlining processes and ease of use either desktop or by mobile app. Pros I liked that everything was integrated into one area for ease. To have the ability to see all pay, including commissions and even bonuses. Cons The accessibility to customer service was less than stellar. When there were outages or issues with login credentials it would take a lot to get settled in. Review Source pP porsha P. Owner Apparel & Fashion Used the software for: 2+ years ### "Great and efficient Software " June 19, 2022 5.0 Pros I like that I’m able to track all my payroll and hours and pto in one place Cons After I initially installed and figured it all out no problems Review Source LW Linda W. Transaction Specialist Management Real Estate Used the software for: 2+ years ### "Best Way to keep Time" May 7, 2020 5.0 We use this to keep track of our shift and PTO. I really enjoyed the PTO system, made it so convenient to plan vacations with the calendar PTO estimator. Pros ADP responded quickly and updated the information just as quickly. Very user friendly, plus clear instruction on how to perform task. Cons I can't think of anything I disliked about ADP. It was always working and fast to update. Easy to use without any training. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) This system was NOT user friendly and very difficult to figure out how to use. Training material was outdated and made learning how to use difficult. Review Source JM Joee M. HRBP Consumer Goods Used the software for: 2+ years ### "WorkforceNow" December 30, 2019 5.0 The company was seeking a software program to maintain employee data and run payroll also. WorkforceNow is able to meet these needs. Pros The ability to look up employees and view history about changes to employee profiles is very beneficial. If the user wants detailed reports and understands how to set-up fields, you can generate a number of reports to obtain the necessary information. The report writing team is also very helpful with setting up these reports. Cons There needs to be additional updates to the termination wizard. It is unclear as to why certain sections of the terminated employees' profiles must be terminated i.e. ability to receive direct deposit or future dated time off plans. If the company is terminating the employee, these other actions now become moot. Review Source Similar Products Featured ## Related categories [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.