# Page 8 | ADP Workforce Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is ADP Workforce Now the right Payroll solution for you? Explore 7165 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155895/WorkforceNow/reviews

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ADP Workforce Now

4.4 (7165)

[View alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of ADP Workforce Now

## Showing most helpful reviews

Showing 176-200 of 7165 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Matthew P.  
Director  
Religious Institutions  
Used the software for: 2+ years

### "ADP Works!"

March 6, 2025

4.0

Stress-free, very good sign on authentication, simple to make edits and corrections, easy on the brain.

Pros

I am an end user, and I find it to be very user-friendly and easy to enter data

Cons

I haven’t found a downside to it. Of course as with any software, there is an initial learning curve. Sometimes not learning curve can be enormous, sometimes not learning curve really requires broad familiarity with software like ADP. Mercifully, it’s been designed with humans in mind and requires perhaps 15 minutes to become familiar with the software

Review Source

NC

Nicolas C.  
Sales  
Information Technology and Services  
Used the software for: 2+ years

### "Great Payroll and PTO day platform"

May 19, 2025

5.0

overall, great portal for payroll and for documenting vacation days. minor interface complexity might be overwhelming at first but after some getting used to, it is super easy to use

Pros

ADP workforce now has an amazing platform for payroll and for vacation hours. its really great at showing current pays and Year to date earnings and calculating taxes. if working on a commission structure, this really helps create clarity on your salary

Cons

the layout can be a little confusing to understand, especially for new users. after using ADP for years, I still struggle on trying to locate where to go to find what im looking for

Review Source

MP

Michal P.  
Software Engineer  
Accounting  
Used the software for: 1-2 years

### "ADP review"

March 25, 2025

3.0

In general it fills a neccessary need, but the tool is really outdated.

Pros

Will display payroll and information properly

Cons

very outdated UI, the instructions ADP provides differ from what you can actually do. I am unable to split my pay to more then one bank account, without having to get HR to enter it.

Review Source

TS

Teresa S.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "ADP Workforce Now is a Great HR Tool!"

November 10, 2024

5.0

Overall, my experience was very positive the ADP Workforce Now. I am not very good with technology and so the fact that I could navigate it with very little help and had few issues says something very positive about this platform.

Pros

I found the ADP Workforce Now platform fairly easy to use - intuitive for the most part. I also thought the reports were comprehensive - at least enough for my needs. Customer service was also good - fast to assist and resolve any issues.

Cons

I can't really think of anything I disliked about the ADP Workforce Now platform. Any issue I had was user-error, not the fault of the system!

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Although I was not at all involved in the process or decision-making, I understand that it was the level of customer service that caused our organization to make this switch.

Review Source

KH

Kimberley H.  
Senior Payroll Specialist  
Airlines/Aviation  
Used the software for: 6-12 months

### "ADP Workforce Now Great Product"

October 25, 2024

4.0

Overall, ADP Workforce Now is great value for the money when it comes to payroll practices and their assistance is great. Staff are knowledgeable.

Pros

ADP Workforce Now is a great product to assist payroll departments with many tools to provide in-depth and practical assistance to every day payroll needs.

Cons

The cost can be overwhelming as you have to buy the system in modules that you need a piece at a time. It can also be hard to get assistance as you have to go through many different channels.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing ADP Workforce Now

Better options to suit our needs. We felt that ADP had more.

Switched from

[Avanti](https://www.capterra.com/p/199859/Avanti/)

While I was off, the payroll team at the time felt this was a better product.

Review Source

HG

Heldor G.  
Manager  
Mental Health Care  
Used the software for: 2+ years

### "All Human Resources Tools in One Site. "

April 9, 2025

5.0

After the initial set up, it becomes a good experience very easy to use.

Pros

I like how centralized everything is. Payroll, time tracking, benefits, and employee records are all in one place

Cons

It feels old, like outdated. But it does the work and that's what matter.

Review Source

NM

Najda M.  
Homecare  
Hospital & Health Care  
Used the software for: 2+ years

### "Time clock"

March 4, 2025

5.0

Reliable, comprehensive HR and payroll management tool. its ability to handle a variety of HR functions in one platform, from payroll processing to benefits administration and compliance management.

Pros

User-Friendly Interface Many users find the interface to be intuitive and easy to navigate, even for those who may not be very tech-savvy. The platform allows for a seamless experience when entering data, running reports, and accessing various HR functions.

Cons

There have been complaints about occasional system glitches, outages, or slowdowns, especially during peak payroll times. These technical issues can disrupt workflows and cause frustration among users.

Review Source

RZ

Rostom Z.  
Computer Teacher  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Workforcenow - Your Time Sheet's Friend"

December 30, 2025

4.0

Pros

Ability to track time off, log in work time, a new feature which enables the user to copy a particular row in the timecard to every day of the week

Cons

Everything seems OK, but sometimes it can be difficult to navigate. Not everything is intuitive, so you may need to click here and there sometimes to find what you're looking for

Review Source

MY

Mandie Y.  
Director of Engagement, Marketing and Chief Compliance Officer  
Commercial Real Estate  
Used the software for: 2+ years

### "Great software for processing and keeping track of your payroll your W-2s your employee information"

May 10, 2025

5.0

Used for eight years and it is one of the easiest payroll processing software’s. I have used in my career.

Pros

Ease of use availability of features and simplicity of being able to input all the information easily for each employee and then to process payroll, made it simplified

Cons

Remembering the login to tell all the employees and having to walk all of them through it because there’s so many different ADP website websites they were unsure of which one was the proper site for them to login via the payroll we were using.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Cheaper to go with four direct deposit along with the benefits that came with the ADP program and the added tools that QuickBooks did not have

Review Source

JK

Joy K.  
Account Coordinator  
Pharmaceuticals  
Used the software for: 2+ years

### "ADP has your back!"

March 19, 2025

5.0

I really like the layout of ADP. It's right to the point and very direct - making it easy to locate how much you get paid, your YTD paychecks and all the ins and outs in between. I also like how easy it is to locate important documents when needed i.e. tax season - I was able to pull my forms in a matter of seconds. I lie ADP because it is informative as well. Money can be confusing but ADP lays everything out so you understand where your money is going and coming.

Pros

ADP is extremely easy to use and read. I've been in multiple job positions where when it comes to payroll and tax information, all the companies I've worked for have used ADP. This just shows how broad, big and reliable this company site is.

Cons

I do not have any negative reviews on ADP. Out of all my jobs that have used it, it's been consistent and useful.

Review Source

LL

LaWanda L.  
Authorization Specialist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Workforce Now Review"

July 1, 2025

5.0

Pros

Straightforward application. Ease of clocking in and out, Employer was able to give us updates within the app on office closures or delays.

Cons

No real cons, phone app did not crash much, or experience bug issues. No issues with accessibility within the app.

Review Source

AK

Angie K.  
HR Manager  
Warehousing  
Used the software for: 1-2 years

### "Robust system for admins! "

February 13, 2025

5.0

Overall, ADP Workforce Now is one of the better systems I have worked with due to its advanced capabilities, great for larger organizations.

Pros

ADP's system is very robust, and I like the layout of the platform and how you can easily navigate between sections and find the same information on multiple tabs. I also love the 'Field grabber' option for reports, it makes it so easy to pick exactly what item you need for reporting and know which section you are grabbing it from.

Cons

The employee welcome/homepage can be improved a bit. It was a little difficult to add items/documents for employees to see

Review Source

DM

David M.  
Director of People and Culture  
Mental Health Care  
Used the software for: 2+ years

### "Director, People & Culture"

November 6, 2024

5.0

Excellent product, stable, price value, great customer service, and a good partner for our business

Pros

Software is easy to use, visually easy for staff, secure, and robust software to support HR needs.

Cons

More customization and home/landing page could be more visually appealing

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing ADP Workforce Now

Price, flexibility, interface for staff, customer support

Review Source

SBB

Suzette Breaux B.  
AR, HR, PR  
Retail  
Used the software for: 1-2 years

### "Review for ADP Workforce Now"

July 31, 2025

4.0

IT is a combination of love/hate timeframes because I am not proficient with the software and that alone causes frustration when navigating the bridge.

Pros

Now that I have been using it, I like the ease of completing PR. I enjoy the chat because it also allows me to work on something else while awaiting support to begin or finish researching my issue.

Cons

The frustration of why something happens from time to time continues to weigh on me. Having bad information relayed from chat is rough, but we continue muddling through!

Review Source

RR

Reginald R.  
Paralegal  
Insurance  
Used the software for: 2+ years

### "Great Application for workforce "

March 2, 2026

5.0

Pros

It is an ease of use platform making it super user friendly! There’s also a mobile app that you can utilize to make access easier.

Cons

There are not much cons to this product. It is determinate on the amount of use. There may be slight latency with the app.

Review Source

TT

Tiffani T.  
Intake  
Legal Services  
Used the software for: 2+ years

### "Using Workforcenow"

September 24, 2020

4.0

My overall experience has been good but sometimes I wish it would move faster

Pros

What I like most about the software is that it will save my log in without problem. I am able to log in from home if I need to look at anything pay related.

Cons

What I like the least about the software is that sometimes when it is auto saved it will not opening completely. It buffers a lot and sometimes comes back with an error.

Review Source

VR

Verified Reviewer  
Project Manager  
Warehousing  
Used the software for: Less than 6 months

### "ADP Review"

December 10, 2025

5.0

Pros

ADP is easy to use. We just started using this with our company and it is can be easily nagivated on the site

Cons

So far I do not have any cons with this. Like I said we just started using this and so far it has been extremely easy to use.

Switched from

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Our company switched to ADP in the past month

Review Source

JS

Josh S.  
IT Coordinator  
Legal Services  
Used the software for: 2+ years

### "Great tool for all things HR"

May 19, 2025

5.0

Pros

Having everything centralized in a single dashboard is nice. You can view your pay, time off, documents, and time card.

Cons

Instability with the site at times made it difficult to clock-in; the page wouldn't refresh and we've had to work with support on this.

Review Source

SC

Sebastian C.  
Guest Services Expert  
Food & Beverages  
Used the software for: 6-12 months

### "Great overall workplace compensation management application"

March 24, 2026

5.0

Overall very good with no real issues and great functionality for what I needed to use it for. User friendly and easy to find information on.

Pros

Good and useful platform for checking a couple work related things such as pay compensation, hours and availability, paychecks, tax documents, and legal information. Good value for money and easy to use and setup. Good communication from customer support team and helped me fix issues if they arose.

Cons

No real issues. A few lags or performance slowdowns and occasional issues with logging in and being logged out but nothing too bad.

Review Source

RB

Rita B.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "If your employer uses ADP Workforce Now, you are in luck!"

February 10, 2025

5.0

My employer has used ADP in several levels. Our former firm used ADP in a more simplistic form, and then merged with another, larger firm in 2020 who also used ADP in a more enhanced interface. ADP Workforce Now is one of the many reasons I appreciate our merger; I can see at any time a variety of information.

Pros

ADP makes it so easy to see/edit/submit your timecard and payroll information.

Cons

Wow, I can't think of anything I do not like about ADP!

Review Source

KW

KeeKee W.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Know what you need and what you dont"

May 8, 2025

4.0

Implementation was a pain and still undergoing compatibility issues a year later.

Pros

All the tools for employee engagement. Learning library. The checks and balances with the entire system.

Cons

Too robust. The system treats subcontractors as employees instead of entities, like they have to download the adp app to review payments as if they are an employee with a paystub.

Review Source

AR

Ajshanique R.  
Eligibility Screening Services Rep.  
Hospital & Health Care  
Used the software for: 2+ years

### "My ADP review"

July 17, 2025

5.0

Overall I had a great experience using ADP. I was also able to check my job performance, take courses and a few other things all through ADP.

Pros

I used ADP with a few of my previous jobs. I liked how I can go on to review and approve my timecard, check my pay and see my paystubs.

Cons

When ever I made a change to my information , it had to be verified so the change didnt immediately happen.

Review Source

WT

Walterson T.  
Clinical Counselor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Independent Business owner review"

November 20, 2025

5.0

Overall experience with ADP, have been positive and helpful. I can't say enough about the tax compliance features

Pros

I love most that ADP allows for syncing for taking care of quarterly tax payments. It keeps me compliant and user friendly

Cons

I wish I was able to integrate my retirement accounts to allow everything to be visible and easy to access and track.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Tax compliance feature (both federal/state) was the main reason

Review Source

NV

Nina V.  
Director  
Law Practice  
Used the software for: 6-12 months

### "Solid choice"

November 17, 2025

5.0

Overall it has been great.The automation features saved a lot of time and reduced error on my end. It is very functional to use for my team

Pros

I really appreciated how ADP Workforce Now streamlined repetitive tasks. Approving timecards, running payroll, and checking employee records became very quick. The automation features saved a lot of time and reduced errors.

Cons

Some of the menus are buried and require too many clicks to get to the information you need. It works well, but the user interface could definitely be more modern and streamlined.

Review Source

RR

Rick R.  
General manager  
Automotive  
Used the software for: 6-12 months

### "Ado the right choice "

October 30, 2024

5.0

My experience as a senior manager was very positive .We migrated from another platform and the training was very clear and concise also the transfer process support was exemplary.

Pros

Very clear and easy to both navigate and use for all .This system is not only employee user friendly in that it is easy to use and the important information all employees needs is in one place from pay to holidays clear and concise .This is also the case for employers / managers updating and allocating holidays pay etc again ver clear concise and easy to use .Notifications in place to let people know when pay roll has been updated holidays allocated etc .

Cons

I would say the only drawback is everyone has to have an email address and can not be accessed any other way .This can alienate some employees.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

The company has experienced growth over the last few years and we needed a system fit for a larger team improved visibility and clarity

Review Source

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