# Page 9 | ADP Workforce Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is ADP Workforce Now the right Payroll solution for you? Explore 7165 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155895/WorkforceNow/reviews

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ADP Workforce Now

4.4 (7165)

[View alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of ADP Workforce Now

## Showing most helpful reviews

Showing 201-225 of 7165 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YP

Yolanda P.  
Founder  
Education Management  
Used the software for: 1-2 years

### "Best Employee Tool!"

December 21, 2025

5.0

I love using ADP now. It’s a great product. It’s is great for employees who travel frequently for company use.

Pros

It is very easy to use. I think employers should consider using this product to assist with Human Resources issues.

Cons

It is very sensitive. You many need to contact your administrator if there is a problem with input or usability.

Review Source

HL

Henry L.  
Tutor  
Education Management  
Used the software for: 1-2 years

### "ADP is good, but there's room for more improvement"

August 24, 2025

4.0

It's okay, but it could use some further refinements to avoid entering the same information twice. It's also kinda of tedious to enter in information when the work schedule is basically the same every week with some minor modifications. It would be helpful if it were easier to schedule the same event occurring each week.

Pros

It's not bad for entering information regarding time, but there are definitely areas that could be improved.

Cons

It can be a pain when multiple columns are basically the same information, and yet it needs to be entered in twice for each client.

Review Source

Claudia M.  
Estimator  
Construction  
Used the software for: Less than 6 months

### "ADP for small businesses "

March 13, 2025

5.0

ADP helped my small business to pay my 3 employees in a very seamless way. I set it up real quick and used the basic features. It might be a bit expensive but I'm planning to expand and I'd hate to change my payroll app.

Pros

Setting up paycheck it's a very easy task no matter if you're a large or small business. I love how easy is for my contractors to receive their payroll

Cons

If you ever run into an issue, support is very slow but always effective regardless

Review Source

JB

Jennifer B.  
Sales and marketing  
Consumer Goods  
Used the software for: 6-12 months

### "Great app easy to use "

February 19, 2026

5.0

Pros

Easy to use. Easy to navigate. Really helpful when you need to find something quickly. All your information in one spot.

Cons

I don’t have much to say negative about it. It’s so simple to use. Even when I lose/forget my password it’s easy to navigate to get a new one. That’s so helpful to me.

Review Source

IE

Isiah E.  
Chief Executive Officer  
Capital Markets  
Used the software for: 1-2 years

### "Greatest Payroll Software "

June 5, 2025

5.0

Pros

ADP is a fast and reliable payroll source for small to large companies! Worked with Eric and he ensured I had all that I needed.

Cons

There is nothing bad I can truly say about ADP, the team I work with was and has been efficient in all aspects.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

ADP had all the tools I needed in one spot to work with.

Review Source

NW

Nathaniel W.  
Cook  
Food & Beverages  
Used the software for: 1-2 years

### "Long time ADP’er"

February 10, 2026

5.0

Overall, I think that ADP is one of the most communication will be companies when it comes to contractor and payroll reporting as far as keeping hours within the viable range of a employee.

Pros

I found ADP is one of the most efficient time tracking apps as far as payroll was concerned due to the fact that they have been a long time payroll company in my use in between the companies that I’ve used between. It has always proved to be very more efficient than most.

Cons

The only issue that I don’t like is that once they crashed, they don’t crash for a short distance of time rather about a week or so that’s kind of inconvenient

Review Source

Hillel G.  
Director of Implementation  
Hospital & Health Care  
Used the software for: I used a free trial

### "Payroll & time keeping all in one"

October 5, 2025

4.0

Pros

I think its great that the payroll software has a built in time keeping software which makes it much easier for management

Cons

Its not the most perfect software in the world like its still missing some small features that would really put it over the top

Review Source

SS

Serena S.  
Executive Assistant  
Chemicals  
Used the software for: 2+ years

### "Excellent Payroll and HR Portal"

June 16, 2025

5.0

Pros

Easy to access personal data, paychecks, taxes and all other personal data. Print function quick and secure.

Cons

Only seem to be able to access it from work - cannot log on to the App from home computer - assume it may be blocked by our company

Review Source

DR

Dejiana R.  
CEO  
Broadcast Media  
Used the software for: 6-12 months

### "Great app for large Businesses"

August 31, 2025

4.0

Pros

The outline for the app was very simplistic and easy to use. Gives employees the opportunity to stand out on the time clock.

Cons

Could be more exciting with the adaptation of the app like the use of dark mode that other applications provide to make it more tailored for the user.

Review Source

BM

Brenda M.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Adp work force"

May 31, 2025

5.0

Most positive. Not happy w the issues for deadlines. Employees are happy w the accessibility. And access to files

Pros

We appreciate the customer support on issues we dont understand. And the ease of use. Reliability. Of co

Cons

Sometimes we get stuck on how to find reports. If theres issues with banking we have had to western union money due to deposits on hold

Review Source

VR

Verified Reviewer  
HR, Payroll, Accounting Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Best platform I used in term of HR and Payroll function. "

October 21, 2024

4.0

Pros

How it is very user-friendly in term of employee use and admin use.

Cons

Not everything is included or example the organization chart is extract. Some features we do not have a complete control off and must contact a rep. Some reps are not knowledgeable and point you in different directions.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Paycor couldn't provide us with the reports we needed and it was not user-friendly on both employee and admin side.

Review Source

AA

Arnav A.  
Manager, customer success  
Computer Software  
Used the software for: 1-2 years

### "ADP - For all your business functions"

November 12, 2024

3.0

It can be overwhelming, but this system offers all the essential features you might need. ADP is a widely used platform, and we have relied on it for several years. We use ADP for various functions, including payroll, employee hiring, performance reviews, and tax management.

Pros

It's a lot to take in, but it includes all the features one might need. ADP is widely used, and we have been using it for a good number of years. We have relied on ADP for various functions, including payroll, employee hiring, performance reviews, and tax management.

Cons

It feels outdated; I miss the fresh look of current UIs. There are too many clicks to navigate between different sections, which I dislike the most.

Switched from

[Rippling](https://www.capterra.com/p/172127/Rippling/)

More features, better handle a big company

Review Source

AD

Amy D.  
Practice Manager  
Veterinary  
Used the software for: 1-2 years

### "ADP Review"

January 30, 2025

3.0

Its okay, a lot more steps for simple tasks, offers a lot in one place for all employees and employers

Pros

Easy to navigate, You can access everything in one place

Cons

the amount of unnecessary clicks to do one task

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

Corporate made us make the change 2 years ago

Review Source

LM

Laura M.  
Sales Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "ADP Workforce Now"

November 20, 2025

4.0

Overall, ADP Workforce Now is a great tool for employees to navigate benefits, payroll, time off and taxes.

Pros

The ease of use for employees to navigate benefits, time off, pay, tax withholding, and time cards is fundamental to the company.

Cons

At times, it can be difficult to navigate through the benefits section for employees to compare different plans.

Review Source

AT

Adrian T.  
Shipping Specialist II  
Apparel & Fashion  
Used the software for: 2+ years

### "When You Use ADP You Don't Need To Worry About Your $$$$"

October 15, 2024

5.0

ADP is one of the best workplace apps in terms of pay. Any and all employees have access not just to their most recent paystubs but the ability to compare them to other periods and time of the year. They also have a PDF of the actual work paystub, Incase you take a more diligent approach when it comes to keeping your reciepts

Pros

It makes it easy to check out your pay stub a few days in advance. Helping in case there was any discrepancy in pay, hours or vacation time.

Cons

Occasionally there can be issues signing in or random maintenance hours occuring on pay days

Review Source

VR

Verified Reviewer  
Executive Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "ADP Workforce Now: Convenient, Useful, if not Totally Intuitive! "

November 20, 2024

5.0

ADP Workforce Now has been over all an upgrade from our previous paystub and time management system. It cuts down on employee confusion and gives them a one stop place to access all their needs. Some of the menus aren't completely intuitive but it's easy once you've accessed it a few times.

Pros

It's been incredibly easy to access information about pay stubs, see the break down of pay, and to file for things like time off.

Cons

The 'My Benefits' screen where the time off button is rather hidden. One of the things employees so often use ADP for is putting their time off in and it's not easily accessible from the home screen.

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Money and ease of use. ADP just fit our needs better as a company.

Review Source

CG

Cardi G.  
Sales  
Retail  
Used the software for: 2+ years

### "User Friendly"

March 29, 2025

5.0

Easy to login and track. The login is great for on the go on your phone.

Pros

Very easy to use and very easy to navigate!

Cons

I haven't ran into any issues, it satisfies my needs and has all the information I need in one place.

Review Source

Jaspreet K.  
Team Leader  
Computer Networking  
Used the software for: 2+ years

### "Good Time Tracking Tool"

January 24, 2025

5.0

It is easy employee time attendance tracking tool. Interface is user friendly.

Pros

easy time tracting and navigation of all tools

Cons

Could not find any. All features are very helpful to get work done in less time and efficient manner.

Review Source

DB

Darien B.  
Therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good option for time tracking"

November 26, 2025

4.0

Overall good experience with using ADP. It is easy to add time or hit the clock button. Easy way to keep up with pay stubs.

Pros

The breakdown it gives of time, pay, and gross vs net pay. Comparison between pay periods. Easy to add time.

Cons

Difficulties with signing in and navigating at times. It would give error or “page not found” several times each time someone logged in. No real issue why and eventually worked.

Review Source

HK

Hannah K.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "User Friendly for Daily Use Activities"

March 4, 2025

3.0

I would say overall, it has been an okay experience. We have had a few issues.

Pros

Ease of use when it comes to everyday use. Things such as time cards, scheduling, and payroll.

Cons

Things you do not use as often are almost impossible to figure out on your own and you have to call ADP to get help quickly.

Review Source

WD

William D.  
Admin  
Consumer Services  
Used the software for: 1-2 years

### "Learn before you start using"

April 16, 2025

4.0

Overall was a great tool for handling the needs of payroll and keeping up with onboarding.

Pros

Comfort and ease it provided to run and access payroll needs from any device

Cons

It was highly dense in menu options and rarely gave clear understanding on what each tool was for.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

It was expensive and lacked tools to properly support our staff and timing of payroll was inconsistent

Review Source

JM

Jacob M.  
Fleet Administrator  
Construction  
Used the software for: 1-2 years

### "Good tool but pricey"

February 28, 2025

5.0

It was very good, but we moved to something that was cheaper for the size of our company.

Pros

It is easy to use on the employee and HR sides, and it easily integrates with a physical time clock.

Cons

The price point for entry is higher than most other payroll tools.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing ADP Workforce Now

It seemed like it had what we needed, but we did not use a lot of the features that we thought we would.

Review Source

Ilan T.  
Graphic Designer  
Graphic Design  
Used the software for: 1-2 years

### "ADP Workforce Now Review"

October 1, 2024

4.0

My experience has been positive. I've been able to immediately tell when important events are coming up regarding payment and there's even a method to report for time off which is neat and can be done ahead of time to help plan vacation days!

Pros

It's an on-time solution to know when I've been paid at a job and track my working hours as well as see upcoming payment scheduling. Far nicer than waiting on my employer to give me a check that I scan or cash in the old fashioned way.

Cons

There aren't particular complaints that I have towards the platform. It has a functional design that doesn't need flare to accomplish the tasks it's used for. A few more tutorials may assist new users, I did have to scrolll around a while before understanding the sections at first like with any program.

Review Source

mS

marian S.  
MA  
Hospital & Health Care  
Used the software for: 1-2 years

### "apd review"

August 31, 2025

5.0

my overall experience with ADP workforce now, i love it. its easy to use, easy to update any new address or phone numbers

Pros

what i love about ADP workforce now is how easy it is to navigate, how quick it is to view my time sheet and my PTO hours

Cons

what i like least about ADP work force now is nothing. i have no complaints to the program. i high recommend it for others

Review Source

Sanchita J.  
Technical Support Expert  
Information Technology and Services  
Used the software for: 2+ years

### "Submissions and invoices management"

February 26, 2025

4.0

The experience is good for all the payroll and claim-related information. We can download the invoices, claim submissions, tax sheets, and tax calculations in one place only. The performance of the environment is good to see and work.

Pros

1\. It is a very useful application in managing and checking payroll-related activities. 2. Dashboard and UI make it easy to see the relevant options and the platform is very secure and well-integrated with the company domain for secure access. 3. Submission of claims, navigating the progress, and calculating the payouts are easy and all things are automated.

Cons

1\. Very limited product with few features only not able to see anything much or new. 2. No customization options available as per the requirement.

Review Source

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