# Page 9 | ADP Workforce Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is ADP Workforce Now the right Payroll solution for you? Explore 7197 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155895/WorkforceNow/reviews

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ADP Workforce Now

4.4 (7197)

[View alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 9 - Reviews of ADP Workforce Now

## Showing most helpful reviews

Showing 201-225 of 7197 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RZ

Rostom Z.  
Computer Teacher  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Workforcenow - Your Time Sheet's Friend"

December 30, 2025

4.0

Pros

Ability to track time off, log in work time, a new feature which enables the user to copy a particular row in the timecard to every day of the week

Cons

Everything seems OK, but sometimes it can be difficult to navigate. Not everything is intuitive, so you may need to click here and there sometimes to find what you're looking for

Review Source

NC

Nicolas C.  
Sales  
Information Technology and Services  
Used the software for: 2+ years

### "easy to use platform "

April 24, 2026

5.0

overall, its the best workforce software that ive ever used. all the links are easy to find and everything is extremely descriptive

Pros

easy to use dashboard helps you find what youre looking for quickly without needing to figure out a complex portal.

Cons

sometimes the actual portal lags and signs you out even if youre still active in it. changing browser doesnt often help

Review Source

VR

Verified Reviewer  
Project Manager  
Warehousing  
Used the software for: Less than 6 months

### "ADP Review"

December 10, 2025

5.0

Pros

ADP is easy to use. We just started using this with our company and it is can be easily nagivated on the site

Cons

So far I do not have any cons with this. Like I said we just started using this and so far it has been extremely easy to use.

Switched from

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Our company switched to ADP in the past month

Review Source

NE

Nicholas E.  
Framer  
Construction  
Used the software for: 1-2 years

### "ADP is great for smaller companies"

April 10, 2026

4.0

Pros

ADP Workforce Now is easy to use and makes payroll processing efficient. ADP produces all of our year end reports quickly and on time, reducing any stress on us.

Cons

Getting in contact with a person to help for any issues is not very easy and takes quite a while to hear back.

Review Source

DS

Donna S.  
Hearing Care Coordinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "ADP can work for you."

February 21, 2025

5.0

It's a wonderful experience. I can do everything I need to do regarding pay, insurance info, and time off.

Pros

Seeing my paystubs, W-2's, requesting time off, see time off taken, and clocking in and seeing time.

Cons

There's nothing not to like about it. Personally, I love having that control over my information.

Review Source

WD

Werner D.  
Lead Clinical Research Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great system to work with.."

March 18, 2025

5.0

This is my work timesheet, able to schedule a time off, great to keep time in and out.

Pros

Great access, great security measures, great communication skills, great login security.

Cons

The need to change my password constantly.

Review Source

KC

Katie C.  
Account Manager  
Food & Beverages  
Used the software for: 2+ years

### "One Stop Shop for Employees!"

March 17, 2025

5.0

My past two jobs have used ADP Workforce Now. I love that I can pull up so many details about my job, benefits, tasks, and resources. If I need to look at a paystub- it's there. If I have a question about work policies or paid holidays- it's all there. We just recently started using them for our retirement plans as well and it's great that I can literally go to 1 website for it all. I never have to wonder about my time off balances, benefits, upcoming enrollments, or many other things.

Pros

I love that I can check in on my time off balances, my pay statements, tax statements, benefits, and retirement account. Having everything in 1 place is so convenient.

Cons

There isn't much to dislike. It's a one stop shop for employees!

Review Source

LL

LaWanda L.  
Authorization Specialist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Workforce Now Review"

July 1, 2025

5.0

Pros

Straightforward application. Ease of clocking in and out, Employer was able to give us updates within the app on office closures or delays.

Cons

No real cons, phone app did not crash much, or experience bug issues. No issues with accessibility within the app.

Review Source

TF

Travis F.  
Branch Manager  
Building Materials  
Used the software for: 2+ years

### "Branch Manager "

June 21, 2025

4.0

My overall experience with ADP is great. I can call if I am having any 6with the site. I can also chat for help.

Pros

You can view all employees work information. You can view time and benefits information and it is easy to access.

Review Source

CT

Callie T.  
Sr. HR Manager  
Automotive  
Used the software for: 2+ years

### "Average payroll/HRIS System"

April 15, 2025

3.0

Pros

Relatively easy for employees to navigate and handle self-service changes as needed, reducing our workload.

Cons

We could not get their time off requests to function properly for our team. All managers must approve of time off requests and after many attempts ADP was not able to turn this feature on so managers would be email requests. This caused us to purchase another platform for PTO management and a lot of manual work prior to pay dates in ADP.

Review Source

JB

Jennifer B.  
Sales and marketing  
Consumer Goods  
Used the software for: 6-12 months

### "Great app easy to use "

February 19, 2026

5.0

Pros

Easy to use. Easy to navigate. Really helpful when you need to find something quickly. All your information in one spot.

Cons

I don’t have much to say negative about it. It’s so simple to use. Even when I lose/forget my password it’s easy to navigate to get a new one. That’s so helpful to me.

Review Source

AD

Anjalyn D.  
Accounts Receivable and Collections  
Environmental Services  
Used the software for: 2+ years

### "Thoughts on ADP"

December 3, 2024

5.0

Overall, I really like it and it is easy to use even for beginners.

Pros

The upgrades it has received makes it more user friendly and easy to use!

Cons

There really isn't anything I don't like about it. It is much improved from the previous version my company was using. The only thing missing that I liked from before was being able to see the amount of your check coming the day before payday.

Review Source

SBB

Suzette Breaux B.  
AR, HR, PR  
Retail  
Used the software for: 1-2 years

### "Review for ADP Workforce Now"

July 31, 2025

4.0

IT is a combination of love/hate timeframes because I am not proficient with the software and that alone causes frustration when navigating the bridge.

Pros

Now that I have been using it, I like the ease of completing PR. I enjoy the chat because it also allows me to work on something else while awaiting support to begin or finish researching my issue.

Cons

The frustration of why something happens from time to time continues to weigh on me. Having bad information relayed from chat is rough, but we continue muddling through!

Review Source

SS

Shameika S.  
HR Generalist  
Telecommunications  
Used the software for: 2+ years

### "ADP Work Flow Past Experience"

December 18, 2024

5.0

ADP has the ability to integrate with different software programs, which can be useful for streamlining workflows. In addition, I think that the integrations help to improve efficiency, and it was a positive overall experience with the program.

Pros

The ADP Workforce Now features most frequently used by my company were the ADP report and payroll functionality. The report feature was helpful for determining the health of my department's budget. We could quickly gather essential data to determine whether we were on track or on budget. Payroll was easy to process and ensured our workers got paid on time, which is a major plus in my opinion. These features made managing and understanding all our people's data significantly easier.

Cons

Overall, the customer service was definitely delayed with responding at time. Some of the pricing was a bit higher than I had anticipated. However, I did find that the platform was a bit difficult to customize. There were definitely some customizations I had in mind that I simply couldn't do, which was a huge bummer. The platform has the potential to be extremely versatile, but it seemed like some of its features were really built with smaller businesses in mind. I think this is one feature of ADP Workforce Now that could definitely use improvement.

Review Source

NW

Nathaniel W.  
Cook  
Food & Beverages  
Used the software for: 1-2 years

### "Long time ADP’er"

February 10, 2026

5.0

Overall, I think that ADP is one of the most communication will be companies when it comes to contractor and payroll reporting as far as keeping hours within the viable range of a employee.

Pros

I found ADP is one of the most efficient time tracking apps as far as payroll was concerned due to the fact that they have been a long time payroll company in my use in between the companies that I’ve used between. It has always proved to be very more efficient than most.

Cons

The only issue that I don’t like is that once they crashed, they don’t crash for a short distance of time rather about a week or so that’s kind of inconvenient

Review Source

TT

Tiffani T.  
Intake  
Legal Services  
Used the software for: 2+ years

### "Using Workforcenow"

September 24, 2020

4.0

My overall experience has been good but sometimes I wish it would move faster

Pros

What I like most about the software is that it will save my log in without problem. I am able to log in from home if I need to look at anything pay related.

Cons

What I like the least about the software is that sometimes when it is auto saved it will not opening completely. It buffers a lot and sometimes comes back with an error.

Review Source

NV

Nina V.  
Director  
Law Practice  
Used the software for: 6-12 months

### "Solid choice"

November 17, 2025

5.0

Overall it has been great.The automation features saved a lot of time and reduced error on my end. It is very functional to use for my team

Pros

I really appreciated how ADP Workforce Now streamlined repetitive tasks. Approving timecards, running payroll, and checking employee records became very quick. The automation features saved a lot of time and reduced errors.

Cons

Some of the menus are buried and require too many clicks to get to the information you need. It works well, but the user interface could definitely be more modern and streamlined.

Review Source

YP

Yolanda P.  
Founder  
Education Management  
Used the software for: 1-2 years

### "Best Employee Tool!"

December 21, 2025

5.0

I love using ADP now. It’s a great product. It’s is great for employees who travel frequently for company use.

Pros

It is very easy to use. I think employers should consider using this product to assist with Human Resources issues.

Cons

It is very sensitive. You many need to contact your administrator if there is a problem with input or usability.

Review Source

MP

Michal P.  
Software Engineer  
Accounting  
Used the software for: 2+ years

### "Rereview of adp"

April 7, 2026

4.0

Pros

I can see all the data I need after knowing where to look. Things dont change very often which is nice as there is consistency

Cons

The UI still leaves much to be desired. The layout is messy and non standard that makes it hard to find what you are looking for. Some thought in the arrangmenet if different data would go a long way in improving my satisfaction.

Review Source

HG

Heldor G.  
Manager  
Mental Health Care  
Used the software for: 2+ years

### "All Human Resources Tools in One Site. "

April 9, 2025

5.0

After the initial set up, it becomes a good experience very easy to use.

Pros

I like how centralized everything is. Payroll, time tracking, benefits, and employee records are all in one place

Cons

It feels old, like outdated. But it does the work and that's what matter.

Review Source

JS

Josh S.  
IT Coordinator  
Legal Services  
Used the software for: 2+ years

### "Great tool for all things HR"

May 19, 2025

5.0

Pros

Having everything centralized in a single dashboard is nice. You can view your pay, time off, documents, and time card.

Cons

Instability with the site at times made it difficult to clock-in; the page wouldn't refresh and we've had to work with support on this.

Review Source

MY

Mandie Y.  
Director of Engagement, Marketing and Chief Compliance Officer  
Commercial Real Estate  
Used the software for: 2+ years

### "Great software for processing and keeping track of your payroll your W-2s your employee information"

May 10, 2025

5.0

Used for eight years and it is one of the easiest payroll processing software’s. I have used in my career.

Pros

Ease of use availability of features and simplicity of being able to input all the information easily for each employee and then to process payroll, made it simplified

Cons

Remembering the login to tell all the employees and having to walk all of them through it because there’s so many different ADP website websites they were unsure of which one was the proper site for them to login via the payroll we were using.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Cheaper to go with four direct deposit along with the benefits that came with the ADP program and the added tools that QuickBooks did not have

Review Source

NM

Najda M.  
Homecare  
Hospital & Health Care  
Used the software for: 2+ years

### "Time clock"

March 4, 2025

5.0

Reliable, comprehensive HR and payroll management tool. its ability to handle a variety of HR functions in one platform, from payroll processing to benefits administration and compliance management.

Pros

User-Friendly Interface Many users find the interface to be intuitive and easy to navigate, even for those who may not be very tech-savvy. The platform allows for a seamless experience when entering data, running reports, and accessing various HR functions.

Cons

There have been complaints about occasional system glitches, outages, or slowdowns, especially during peak payroll times. These technical issues can disrupt workflows and cause frustration among users.

Review Source

WT

Walterson T.  
Clinical Counselor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Independent Business owner review"

November 20, 2025

5.0

Overall experience with ADP, have been positive and helpful. I can't say enough about the tax compliance features

Pros

I love most that ADP allows for syncing for taking care of quarterly tax payments. It keeps me compliant and user friendly

Cons

I wish I was able to integrate my retirement accounts to allow everything to be visible and easy to access and track.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Tax compliance feature (both federal/state) was the main reason

Review Source

KW

KeeKee W.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Know what you need and what you dont"

May 8, 2025

4.0

Implementation was a pain and still undergoing compatibility issues a year later.

Pros

All the tools for employee engagement. Learning library. The checks and balances with the entire system.

Cons

Too robust. The system treats subcontractors as employees instead of entities, like they have to download the adp app to review payments as if they are an employee with a paystub.

Review Source

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