# Athena Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Athena Software - reviews, pricing plans, popular comparisons to other Insurance products and more. Source: https://www.capterra.com/p/155897/Athena --- # Athena Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Athena ## What is Athena? A cloud-based construction inspection software that provides an integrated platform to create custom inspections, track and manage deficiencies, interact with homeowners, book service dates and inspections, & more. ## What is Athena used for? [Insurance](https://www.capterra.com/insurance-agency-software/)[Policy Management](https://www.capterra.com/policy-management-software/)[Inspection](https://www.capterra.com/inspection-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Athena?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tirasoftware.com/&name=Athena) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Athena 4.1 (19) VS. [4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting Price $150 One Time Starting Price $25 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (19) Ease Of Use 4.9 (258) Value For Money 3.8 (12) Value For Money 4.8 (252) Customer Service 4.1 (14) Customer Service 4.8 (237) ## Athena alternatives [4.7 (284)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting price $70.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (141)](https://www.capterra.com/p/70671/Applied-Epic/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (56)](https://www.capterra.com/p/225457/Anagram/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155897/Athena/alternatives/) ## FAQs about Athena Overview ### Which roles and teams benefit most from Athena? Athena is most used by clinical teams, front-office coordinators, and revenue cycle staff who need connected workflows across care delivery and administration. Nurses, physician assistants, pharmacists, and scribes use it for charting and coordination, while billing, referral, managed care, and practice leaders rely on it for claims, scheduling, and operational visibility. Answer based on 17 reviews Overview ### What company size and specific industries is Athena built for? Athena is designed for post-construction departments, including independent teams and those operating within larger construction organizations. It also suits construction-phase inspection needs, making it a fit for construction firms and related teams that manage inspection forms and closeout work across projects. Features and Usability ### What are the key features of Athena? Athena offers CRM, client management, client portal, and lead management for handling customer relationships and sales activity. It also includes financial management, insurance policy management, lifecycle management, and renewal management, plus appointment management, image capture, purchasing & receiving, and subcontractor management for operational workflows. Getting Started and Support ### What training and onboarding options does Athena offer? Athena provides in person training and webinars to help teams get started. In person training supports guided, face-to-face instruction, while webinars offer live online learning sessions that can cover setup steps, product features, and basic workflows for users. Getting Started and Support ### What customer support options does Athena offer? Athena provides chat support for customer questions and account help. No reviewer feedback about support experience is available here, so the support experience cannot be assessed from user comments. The catalog lists chat as the only support channel. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Insurance Policy Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, administer and manage insurance policies for various customers and insurance lines Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Client Management Manage contact details and communication with clients Client Portal Private online space that lets businesses securely share documents and provide information access to clients Image Capture Process images and automatically scan for data Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Athena 9 features Manage various aspects of appointments including booking, rescheduling, canceling Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Process images and automatically scan for data Create, administer and manage insurance policies for various customers and insurance lines Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Manage and track the renewal process for various services, subscriptions, contracts, or licenses Track information, qualifications, and contact details of subcontractors Get Advice We can help you find the software with the features you need. Features 3.8 (18) 3.8 Based on 18 reviews ## Pricing Value for money 3.8 (12) Free Trial Basic $150.00 One Time Value for money 3.8 (12) 3.8 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (14) 4.1 Based on 14 reviews ## User reviews Overall rating 4.1 Based on 19 reviews Filter by rating 5(7) 4(7) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent YS Yolanda S. Managed Care Coordinator Hospital & Health Care ### "Athena Health" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 3, 2025 Pros The onboarding process was easy to start Cons The turnaround time to hear back from our Support Rep. Switched from [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) The functionality and use of Athena was easy to switch to. Document management and continued upgrades with Athena. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lisa L. Billing Coordinator Mental Health Care ### "Athena Healthcare" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 February 10, 2025 It worked well for the Outpatient setting in regard to clinical documentation but as our company grew it did not offer the tools we needed to add programs and further out documentation. Pros The scheduling functionality was user friendly Cons There was no way to utilize the billing and reporting system for what we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. UN Uyen-Vy N. Pharmacist Hospital & Health Care ### "Fair, but could be better" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 January 23, 2025 I think it is fair, just not great. Lots of features, but layout is terrible. Pros Athena has a lot of features on the site Cons The layout did not feel very intuitive. Constantly felt like I didn’t know where to look for things. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Britaini M. Registered nurse Health, Wellness and Fitness ### "Easy to learn" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 18, 2019 Works with other software products, easy to learn and understand, could be better catered or changed to companies nerds or wants. Pros Easy to learn, break down of information for use, makes it easy to understand and explain to others. Cons Freezes on occassion, when constantly using it, which is fruwtrqting, and when you collect payment it will occassionally log you out on its own. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Michael F. Grants Management Specialist Research ### "Athena" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 September 6, 2019 Athena has helped our clinic maintain our patient records Pros Wide range of patient EHR input options; ability to be edited by multiple users at once, allowing for intra-system communication Cons Not user friendly (especially if not a seasoned user); poor layout leading to users getting confused as to where certain features are Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Medical Scribe Medical Practice ### "Athena review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 16, 2019 Pros Easy to access. Fast. Clear layout. Good organization Cons sometimes it is hard to close certain documents Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jarred J. LPN II Hospital & Health Care ### "Athena is great for clinics." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 9, 2018 Pros For clinic use as far as triaging and inputting medical history Athena is extremely user friendly. Cons The rare times when the printing aspect "goes down". Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DE danielle e. registered nurse Health, Wellness and Fitness ### "Athena" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 6, 2018 Good EHR with some minor functionality issues that I am told will be addressed. Pros Has great features for communicating with other staff and providers. Recently started using the chat feature and it is very helpful! Cons I don't like that you can't have the schedule visible while in a patient chart, makes it hard to be on top of patient arrivals while you are charting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML marium l. teacher Broadcast Media ### "sasa" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 December 2, 2018 sas Pros it was a great product though the functionality can be better Cons i did not like their support. The rest was ok Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Terri P. Micro Supv Hospital & Health Care ### "Lab Requisitions are cluttered and confusing" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 October 23, 2018 Not a big fan. Pros The way the patient demographic info is quite clear; however, if a lab req is generated, the order itself is hard to find. Cons The lab reqs should have the lab orderables clearly defined and separated from the patient demographic information. The name of the laboratory test, in addition to the CPT code should be included on the requisition. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155897/Athena/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.