--- title: "Athena Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Athena Software - reviews, pricing plans, popular comparisons to other Insurance products and more." source_url: "https://www.capterra.com/p/155897/Athena/" page_type: "product" language: "en" --- # Athena Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Athena ## What is Athena? A cloud-based construction inspection software that provides an integrated platform to create custom inspections, track and manage deficiencies, interact with homeowners, book service dates and inspections, & more. ## What is Athena used for? [Insurance](https://www.capterra.com/insurance-agency-software/)[Policy Management](https://www.capterra.com/policy-management-software/)[Inspection](https://www.capterra.com/inspection-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Athena?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tirasoftware.com/&name=Athena) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Athena 4.1 (19) VS. [4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting Price $150 One Time Starting Price $25 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (19) Ease Of Use 4.9 (258) Value For Money 3.8 (12) Value For Money 4.8 (252) Customer Service 4.1 (14) Customer Service 4.8 (237) ## Athena alternatives [4.7 (284)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting price $70.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (141)](https://www.capterra.com/p/70671/Applied-Epic/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.8 (80)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (56)](https://www.capterra.com/p/225457/Anagram/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155897/Athena/alternatives/) ## FAQs about Athena Overview ### Which roles and teams benefit most from Athena? Athena is most used by clinical care teams, care coordinators, and medical support staff who manage patient records, referrals, charting, and day-to-day documentation. Billing and Medicare teams rely on it for claims and reimbursement workflows, while healthcare administrators and managers use it to oversee operations, compliance, and service delivery. Answer based on 17 reviews Overview ### What company size and specific industries is Athena built for? Athena is designed for post-construction departments, whether they operate independently or as part of a larger construction organization. It also suits teams that need to create inspection forms for the construction phase, making it relevant for companies in the construction industry with inspection and closeout workflows. Features and Usability ### What are the key features of Athena? Athena offers CRM, client management, and lead management for tracking customer relationships, plus client portal access and lifecycle management for handling interactions across stages. It also includes financial management, insurance policy management, and renewal management, with appointment management, image capture, purchasing & receiving, and subcontractor management. Getting Started and Support ### What training and onboarding options does Athena offer? Athena provides in-person training and webinars to help teams get started. In-person training supports direct, face-to-face instruction, while webinars offer guided online sessions for learning product features and setup steps. Both formats give users structured access to product guidance. Getting Started and Support ### What customer support options does Athena offer? Athena provides chat support for customer assistance. With no reviewer feedback available on support experiences, the support interaction details, response speed, and helpfulness cannot be described further from catalog data alone. ## Features AI summary Based on 467 Insurance reviews Capterra data shows that buyers of insurance software rank the following features as their top priorities: - **Insurance Policy Management** (**57%** of reviewers rated this feature as critical) - **Policy Management** (**52%**) - **Document Management** (**54%**) Athena supports **Insurance Policy Management**. However, it does not include **Policy Management** or **Document Management**. Its coverage of **Insurance Policy Management** helps insurers handle policy details more efficiently, maintain accurate coverage records, and manage core insurance workflows, allowing teams to keep policy information organized and support day-to-day operations with greater consistency. Insurance Policy Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, administer and manage insurance policies for various customers and insurance lines Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Client Management Manage contact details and communication with clients Client Portal Private online space that lets businesses securely share documents and provide information access to clients Image Capture Process images and automatically scan for data Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Athena 9 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Image Capture: Process images and automatically scan for data - Insurance Policy Management: Create, administer and manage insurance policies for various customers and insurance lines - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Subcontractor Management: Track information, qualifications, and contact details of subcontractors --- Get Advice We can help you find the software with the features you need. Features 3.8 (18) 3.8 Based on 18 reviews ## Pricing Value for money 3.8 (12) Free Trial Basic $150.00 One Time Value for money 3.8 (12) 3.8 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (14) 4.1 Based on 14 reviews ## User reviews Overall rating 4.1 Based on 19 reviews Filter by rating 5(7) 4(7) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent YS Yolanda S. Managed Care Coordinator Hospital & Health Care ### "Athena Health" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 3, 2025 Pros The onboarding process was easy to start Cons The turnaround time to hear back from our Support Rep. Switched from [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) The functionality and use of Athena was easy to switch to. Document management and continued upgrades with Athena. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lisa L. Billing Coordinator Mental Health Care ### "Athena Healthcare" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 February 10, 2025 It worked well for the Outpatient setting in regard to clinical documentation but as our company grew it did not offer the tools we needed to add programs and further out documentation. Pros The scheduling functionality was user friendly Cons There was no way to utilize the billing and reporting system for what we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. UN Uyen-Vy N. Pharmacist Hospital & Health Care ### "Fair, but could be better" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 January 23, 2025 I think it is fair, just not great. Lots of features, but layout is terrible. Pros Athena has a lot of features on the site Cons The layout did not feel very intuitive. Constantly felt like I didn’t know where to look for things. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Britaini M. Registered nurse Health, Wellness and Fitness ### "Easy to learn" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 18, 2019 Works with other software products, easy to learn and understand, could be better catered or changed to companies nerds or wants. Pros Easy to learn, break down of information for use, makes it easy to understand and explain to others. Cons Freezes on occassion, when constantly using it, which is fruwtrqting, and when you collect payment it will occassionally log you out on its own. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Michael F. Grants Management Specialist Research ### "Athena" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 September 6, 2019 Athena has helped our clinic maintain our patient records Pros Wide range of patient EHR input options; ability to be edited by multiple users at once, allowing for intra-system communication Cons Not user friendly (especially if not a seasoned user); poor layout leading to users getting confused as to where certain features are Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Medical Scribe Medical Practice ### "Athena review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 16, 2019 Pros Easy to access. Fast. Clear layout. Good organization Cons sometimes it is hard to close certain documents Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jarred J. LPN II Hospital & Health Care ### "Athena is great for clinics." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 9, 2018 Pros For clinic use as far as triaging and inputting medical history Athena is extremely user friendly. Cons The rare times when the printing aspect "goes down". Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DE danielle E. registered nurse Health, Wellness and Fitness ### "Athena" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 6, 2018 Good EHR with some minor functionality issues that I am told will be addressed. Pros Has great features for communicating with other staff and providers. Recently started using the chat feature and it is very helpful! Cons I don't like that you can't have the schedule visible while in a patient chart, makes it hard to be on top of patient arrivals while you are charting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML marium L. teacher Broadcast Media ### "sasa" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 December 2, 2018 sas Pros it was a great product though the functionality can be better Cons i did not like their support. The rest was ok Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Terri P. Micro Supv Hospital & Health Care ### "Lab Requisitions are cluttered and confusing" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 October 23, 2018 Not a big fan. Pros The way the patient demographic info is quite clear; however, if a lab req is generated, the order itself is hard to find. Cons The lab reqs should have the lab orderables clearly defined and separated from the patient demographic information. The name of the laboratory test, in addition to the CPT code should be included on the requisition. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155897/Athena/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.