# Athena Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Athena Software - reviews, pricing plans, popular comparisons to other Insurance products and more.

Source: https://www.capterra.com/p/155897/Athena/pricing

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# 

 Athena Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Athena

## What is Athena?

A cloud-based construction inspection software that provides an integrated platform to create custom inspections, track and manage deficiencies, interact with homeowners, book service dates and inspections, & more.

## What is Athena used for?

[Insurance](https://www.capterra.com/insurance-agency-software/)[Policy Management](https://www.capterra.com/policy-management-software/)[Inspection](https://www.capterra.com/inspection-software/)

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$150

One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Athena?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tirasoftware.com/&name=Athena)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Athena

4.1 (19)

VS.

[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting Price

$150

One Time

Starting Price

$25

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (19)

Ease Of Use

4.9 (247)

Value For Money

3.8 (12)

Value For Money

4.8 (241)

Customer Service

4.1 (14)

Customer Service

4.8 (227)

## Athena alternatives

[4.7 (283)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/)

Starting price

$70.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (141)](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.7 (56)](https://www.capterra.com/p/225457/Anagram/reviews/)

Starting price

$27.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/155897/Athena/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Insurance Policy Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, administer and manage insurance policies for various customers and insurance lines

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Client Management

Manage contact details and communication with clients

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Image Capture

Process images and automatically scan for data

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Athena 9 features

Manage various aspects of appointments including booking, rescheduling, canceling

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Process images and automatically scan for data

Create, administer and manage insurance policies for various customers and insurance lines

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Track information, qualifications, and contact details of subcontractors

Get Advice

We can help you find the software with the features you need.

Features

3.8 (18)

3.8

Based on 18 reviews

## Pricing

Value for money

3.8 (12)

Free Trial

Basic

$150.00

One Time

Value for money

3.8 (12)

3.8

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (14)

4.1

Based on 14 reviews

## User reviews

Overall rating

4.1

Based on 19 reviews

Filter by rating

5(7)

4(7)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

YS

Yolanda S.

Managed Care Coordinator

Hospital & Health Care

### "Athena Health"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 3, 2025

Pros

The onboarding process was easy to start

Cons

The turnaround time to hear back from our Support Rep.

Switched from

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)

The functionality and use of Athena was easy to switch to. Document management and continued upgrades with Athena.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Lisa L.

Billing Coordinator

Mental Health Care

### "Athena Healthcare"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

February 10, 2025

It worked well for the Outpatient setting in regard to clinical documentation but as our company grew it did not offer the tools we needed to add programs and further out documentation.

Pros

The scheduling functionality was user friendly

Cons

There was no way to utilize the billing and reporting system for what we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

UN

Uyen-Vy N.

Pharmacist

Hospital & Health Care

### "Fair, but could be better"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

January 23, 2025

I think it is fair, just not great. Lots of features, but layout is terrible.

Pros

Athena has a lot of features on the site

Cons

The layout did not feel very intuitive. Constantly felt like I didn’t know where to look for things.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Britaini M.

Registered nurse

Health, Wellness and Fitness

### "Easy to learn"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

November 18, 2019

Works with other software products, easy to learn and understand, could be better catered or changed to companies nerds or wants.

Pros

Easy to learn, break down of information for use, makes it easy to understand and explain to others.

Cons

Freezes on occassion, when constantly using it, which is fruwtrqting, and when you collect payment it will occassionally log you out on its own.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Michael F.

Grants Management Specialist

Research

### "Athena"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

September 6, 2019

Athena has helped our clinic maintain our patient records

Pros

Wide range of patient EHR input options; ability to be edited by multiple users at once, allowing for intra-system communication

Cons

Not user friendly (especially if not a seasoned user); poor layout leading to users getting confused as to where certain features are

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Medical Scribe

Medical Practice

### "Athena review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

January 16, 2019

Pros

Easy to access. Fast. Clear layout. Good organization

Cons

sometimes it is hard to close certain documents

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jarred J.

LPN II

Hospital & Health Care

### "Athena is great for clinics."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 9, 2018

Pros

For clinic use as far as triaging and inputting medical history Athena is extremely user friendly.

Cons

The rare times when the printing aspect "goes down".

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DE

danielle e.

registered nurse

Health, Wellness and Fitness

### "Athena"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 6, 2018

Good EHR with some minor functionality issues that I am told will be addressed.

Pros

Has great features for communicating with other staff and providers. Recently started using the chat feature and it is very helpful!

Cons

I don't like that you can't have the schedule visible while in a patient chart, makes it hard to be on top of patient arrivals while you are charting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

marium l.

teacher

Broadcast Media

### "sasa"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

December 2, 2018

sas

Pros

it was a great product though the functionality can be better

Cons

i did not like their support. The rest was ok

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TP

Terri P.

Micro Supv

Hospital & Health Care

### "Lab Requisitions are cluttered and confusing"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

October 23, 2018

Not a big fan.

Pros

The way the patient demographic info is quite clear; however, if a lab req is generated, the order itself is hard to find.

Cons

The lab reqs should have the lab orderables clearly defined and separated from the patient demographic information. The name of the laboratory test, in addition to the CPT code should be included on the requisition.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155897/Athena/reviews/)

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