Who Uses This Software?

Small, medium, large, and international businesses with a digital transformation mandate, and whose knowledge processes represent bottlenecks in business agility, customer service, and compliance.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Theum
  • www.theum.com
  • Founded 1994
  • Germany

About Theum

Ready-to-use knowledge technology that gives workers fast, concise, context-sensitive, answer-oriented access to the knowledge stored in documents on every device, regardless of how and where documents are managed. Cornerstone of a successful digital transformation strategy.


Theum Features

  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning

Theum Reviews

Great method to access hidden knowledge in existing documents

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: (1) Easy-to-use transformation of documents into structured Theum publications
(2) Concept search within the documents

Cons: (1) Overarching search is missing to create knowledge repositories of multiple Theums

Overall: For customer projects, publications and event documentatons we use the traditional types of documents - excel, powerpoint, word, pdf, mindmanager etc. The growing amount of these results and documents cannot be managed in traditional file systems, databases, document management solutions anylonger, because these deliver as answer to a query a long list of documents which then have to be searched each by each. What we need is direct access to the relevant paragraphs coming from different documents, combined by search criteria, concepts and relationships. Theum provides this in an easy manor, especially if it comes to providing a big compendium of hundreds of documents in an eqasy-to-use way on nearly any type of device.

TRansformation of Business Regulations

Oct 17, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As we were looking for a new IT solution for presenting our business regulations internally, we discovered Theum and decided to go with it. The interworking with Theum during the project and beyond has been excellent, they were ready to meet all our special requirements (security, document combinations, publication process) and in addition were able to meet all relevant deadlines. Overall, the "new" regulations have been well received and praised for their ease of use (better layout, responsiveness, clarity).

A Direct Answer to a Direct Question

Oct 15, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy access to information i.e how easily and quickly a question can be answered without infringing on other levels of the administration.

Cons: Our knowledge content is not usable on every type of device i.e mobile access to documented knowledge is not as yet available

Overall: My business is in the fitness and health industry and there is a world of information surrounding this industry from mitochondria to the weakest muscle, from nerves to nutrition. In other words the A to Z of all things fitness and healthy eating. We have created a sound knowledge base and are always adding to, reviewing and controlling our input and our personal trainer students now have access to Theum for their studies. Theum has revolutionised our organisation.

unbelievable - mighty and easy to use

Oct 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use, excerpts help to get the right document text out of ton of information

Cons: nothing

Overall: Finally there is what I was looking for all that years when doing consultancy with project teams. Project kickoff means to get a lot of information about the project itself. So there is a small amount of time to research on lessons learnt and to get th right pieces of information out of all those documents stored in the company's so-called knowledge base. In most of the cases this is a bunch of Word documents stored into some network folders or probably on SharePoint.
Now you can get excerpts out of THEUM by asking your questions, and THEUM ist asking back if your question has many hits in different areas. You can mange this by a small amount of work - put the documents into THEUM and create so-called 'books' to present this knowledge in HTML5, PDF or EPUB. Great software!

BMG Review

Oct 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Awesome tool, great product. Easy to use and fun to work with! Editors love it - consumers are happy with it.

Eliminated our document chaos problem

Oct 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Makes knowledge from documents universally available on all devices, delivers knowledge as small nuggets of info instead of documents that have to be launched and scrolled through, eliminates the need to create PDFs to deliver documents, no training required, eliminated wasted time caused by searching for knowledge, eliminate CALs and PDF software licenses

Cons: Considering what this product has done for our business, and that we so far we have found no problems that have had a negative impact, I can't think of anything worth saying.

Overall: Small companies usually have tons of documents laying around all over the place - many on the file system, some in DropBox, others in Office 365. We were no different.

All of our documents were divided into different places for historical reasons or based on the kind of information stored in the documents. The process of finding the right information has been chaos for a long time. Being able to find 'everything we've offered to Customer A' was even more difficult. One problem was that project documents were not stored in the same place as financial documents. Another problem was having to scan through search hits and long documents. Getting a big picture was impossible. We decided to start moving all of this into Office 365/SharePoint. This helped document owners, but not people who needed to find knowledge. The general consensus was that staff were spending 10-20% of their daily time dealing with documents and search systems instead of doing their jobs. As a small company, that kind of waste is unacceptable.

We came across Theum in a Webinar in August and decided to try their cloud offering for small businesses. We connected it to our Office 365 area and voila! We can get everything we need, without having to hunt for documents and in documents. Even better, Theum allows document owners to forget about having to think about how the documents might be used - which of course is impossible to really anticipate.

At first we were hesitant about the cost, but then we realized it was trivial compared to what we got considering that the 10-20% time waste has been eliminated. As icing on the cake we've also cancelled the Office 365 licenses for staff members who only need to access the knowledge in our documents but don't author anything.

The Theum Cloud is very easy to use for contributing our documents. We didn't have to read a user guide or get training. For users, there's no training because the whole thing is built like a standard simple website with no special functions.

One bonus we hadn't thought about is actually a bit of a miracle for us: All of the knowledge from all of our documents is now accessible on the PC and all of our mobile devices as standard web content. No documents to download or launch. And all of it looks the same everywhere. Very intuitive. Another bonus is that our entire PDF creation effort has been eliminated.

Theum delivers much more than the same old chaos in another wrapper. Great solution. Highly recommended!

Recommendations to other buyers: The Theum Cloud offers a monthly pay-as-you-go plan. This convinced us to just go ahead with it and see how it works. We spent so much time and so many meetings just thinking about "should we do it or not" before starting. My advice: just start without all of the wasted up-front thinking. You can cancel anytime. But I don't think you'll want to.