--- title: "Theum Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Theum Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more." source_url: "https://www.capterra.com/p/155899/Theum/" page_type: "product" language: "en" --- # Theum Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Theum ## What is Theum? Theum is innovative software that instantly provides users with intuitive, efficient, facts-based access to all the knowledge they need for every problem, every query, every task, every product, every project, and every topic in a matter of seconds—intelligently selected and extracted from thousands of documents in your company, and intuitively organized, webified, delivered, and enhanced with the power of AI summarization. ## What is Theum used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €990 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Theum?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.theum.com&name=Theum) ## Theum Overview Updated August 2026 AI summary Theum is a knowledge management solution for midsize and enterprise organizations, offering features such as catalog and content management, knowledge base management, full text search, and a content library. It supports collaboration, decision support, customizable reports, multi-language access, and generative AI, with deployment options on cloud or on-premises platforms and integration with major Microsoft environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Theum 4.6 (11) VS. [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price €990 Usage Based, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (11) Ease Of Use 4.7 (640) Value For Money 4.9 (8) Value For Money 4.5 (503) Customer Service 4.6 (11) Customer Service 4.6 (524) ## Theum alternatives Highest Rated [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (795)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) Starting price $120.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (3,472)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155899/Theum/alternatives/) ## FAQs about Theum Overview ### What company size and specific industries is Theum built for? Theum is designed for small, medium, and large organizations that need to present existing knowledge in a task-oriented format. It suits companies across industries that want to reduce search effort and automate or speed up business processes, rather than organizations in a single specific sector. Features and Usability ### What are the key features of Theum? Theum offers API access, chatbot functionality, and generative AI for knowledge delivery, along with document storage and a content library. It also includes knowledge management, knowledge base management, catalog management, full-text search, customizable reports, collaboration tools, a self-service portal, multi-language support, and website integration. Integrations ### Which third-party tools and platforms does Theum integrate with? Theum integrates with six third-party platforms: Microsoft 365, Microsoft SharePoint, Microsoft Teams, OneDrive, Confluence, and Lotus Notes To Office 365 Migration. These integrations cover document management, collaboration, and migration workflows across Microsoft and Atlassian environments. Getting Started and Support ### What training and onboarding options does Theum offer? Theum provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group presentations or Q&A, documentation offers written reference material, and videos provide self-paced visual guidance for teams getting started. Getting Started and Support ### What customer support options does Theum offer? Theum offers email/help desk support and chat support. These channels give users direct ways to ask questions and resolve issues. No reviewer feedback about support experience is available, so user sentiment on response time, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 4,665 Knowledge Management reviews Capterra reviewers highlight these as the features buyers value most when choosing Knowledge Management software: - **Knowledge Base Management** (**51%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Document Management** (**48%**) Theum supports **Knowledge Base Management** and **Content Management**, covering two of the top capabilities buyers look for in Knowledge Management software. However, it does not include **Document Management**. Instead, it offers **Full Text Search** (**39%**), which gives users a faster way to find information across stored content. Together, these features help businesses organize internal knowledge, keep content up to date, and provide teams with quicker access to the information they need to work efficiently. API Application programming interface that allows for integration with other systems/databases Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Chatbot AI-based platform which conducts a conversation via auditory or textual methods Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Content Library Centralized repository to store content and assets Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Theum 15 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Reports: Alter the layout and content of reports - Document Storage: Store and organize documents in a centralized system - Full Text Search: Search for specific words or phrases within a document or database - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Multi-Language: Manage and support multiple languages - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.9 (8) Free Trial Basic €990.00 Usage Based,Per Month Value for money 4.9 (8) 4.9 Based on 8 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (11) 4.6 Based on 11 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating 5(8) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent GS Gabriele S. Angestellte Government Administration ### "Theum" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 26, 2022 Pros Die Dokumente werden den Vorgaben entsprechend aufbereitet angezeigt. Für den Endanwender ist die Benutzung gut zu verstehen. Sie kann mit MS Edge und Firefox angezeigt werden. Cons Für die Pflege von mehreren Mandanten ist bei Updates viel Zeit zu veranschlagen. Für das Produkt sollte immer eine Testumgebung vorhanden sein, um die Updates vor dem Einsatz zu testen. Für die Integration wird viel Zeit benötigt. Ohne Fachwissen ist es schwierig, die Software zu händeln. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AT Annarita T. Head of Export Control and Customs Transportation/Trucking/Railroad ### "Rund um zufrieden - super Wissensbankkonzept" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2022 wir haben alles auf einen Blick Pros alles auf einen Blick, einfach zu bedienen, nette und professionelle Zusammenarbeit Cons kann keine Nachteile nennen, wir sind sehr zufrieden Reasons for choosing Theum für mich gab es keine Alternative Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GA Guido A. Head of Group Reporting Systems Media Production ### "Theum Bewertung Bertelsmann" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 25, 2022 Theum hat uns geholfen sowohl interne Richtlinien als auch Handbücher im Web als HTML5 und PDF zu veröffentlichen. Pros Theum ist leicht zu bedienen und liefert die gewünschten Ergebnisse in kurzer Zeit und mit sehr guter Qualität. Cons Bis dato war die Installation und Einrichtung (auch Upgrades) recht mühsam und nicht ohne Support zu machen. Das soll sich lt. Hersteller aber mit dem nächsten Release ändern. Reasons for choosing Theum \- Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OF Olga F. Compliance Professional Information Technology and Services ### "Sehr gute Lösung für Webbooks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2022 sehr gutes System, sehr kompetentes Team, viele Funktionalitäten Pros modernes Design, Funktionalitäten konnten in Absprache mit Theum auf unsere Bedürfnisse angepasst werden, gute Suche aufgrund von guten Algorithmus, viele Zusatzfunktionen (etwa, dass einzelne Textabschnitte eigene URLs haben), viele Funktionen sind gut durchdacht und einzigartig Cons Konnekt zu SharePoint Dokumenten hat nicht immer zuverlässig funktioniert, wenn Dokumentenformatierung nicht einwandfrei war. Hier hat Theum aber immer geholfen für die richtige Formatierung zu sorgen und etwaige Darstellungsfehler zu beheben. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Soren H. Application Manager Machinery ### "Bewertung" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 25, 2022 alles in allem ein rundes Produkt Pros einfache Bedienung, gute Suchfunktion, Dokumente können leicht gefunden werden. erstellen von Bibliotheken und Büchern ist selbsterklärend und somit Benutzerfreundlich Cons die Möglichkeit von der Knowledge Base zum Contributor zu navigieren ist nicht mehr vorhanden. Das macht die Navigation für die Admins/Key-User unnötig kompliziert Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. UK Ulrich K. Geschäftsführer Management Consulting ### ""Essentials" Wissensbasis mit Theum" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2022 Wir benutzen Theum als Wissensarchiv. Hier haben wir alle Artikel, Bücher, Vorträge und andere Ressourcen aus 30 Jahren Beratungstätigkeit zusammengeführt, die bisher auf verschiedensten Webpräsenzen oder Webunterseiten verteilt waren. Die semantische Erschließung erlaubt es, sehr gezielt auf Inhalte zuzugreifen. Anstelle über Dateisystem oder Sharepoint nach etwas zu suchen, gehen wir direkt auf Theum. Wir nutzen eine gehostete Cloud-Version von Theum und müssen uns nicht um Updates, Betrieb oder sonst etwas kümmern. Die Einrichtung ging sehr schnell. Pros Die einfache, komfortable und automatisierte Import-Funktion, die direkt aus Sharepoint und Webseiten Inhalte aufbereitet, strukturiert, erschließt und publiziert. Sobald neue Informationen in einem dedizierten Sharepoint-Verzeichnis landen, werden sie automatisiert abgegriffen und in Theum integriert. Cons eigentlich sehr wenig. Man könnte beim Thema "Website-Archivierung" die Einrichtungsfunktionalität und Konfiguration noch vereinfachen Reasons for choosing Theum Theum war das komfortabelste und günstigste Produkt für ein Wissensarchiv. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Tobias B. ### "TRansformation of Business Regulations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 17, 2016 As we were looking for a new IT solution for presenting our business regulations internally, we discovered Theum and decided to go with it. The interworking with Theum during the project and beyond has been excellent, they were ready to meet all our special requirements (security, document combinations, publication process) and in addition were able to meet all relevant deadlines. Overall, the "new" regulations have been well received and praised for their ease of use (better layout, responsiveness, clarity). Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JN Joan N. ### "A Direct Answer to a Direct Question" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 15, 2016 My business is in the fitness and health industry and there is a world of information surrounding this industry from mitochondria to the weakest muscle, from nerves to nutrition. In other words the A to Z of all things fitness and healthy eating. We have created a sound knowledge base and are always adding to, reviewing and controlling our input and our personal trainer students now have access to Theum for their studies. Theum has revolutionised our organisation. Pros Easy access to information i.e how easily and quickly a question can be answered without infringing on other levels of the administration. Cons Our knowledge content is not usable on every type of device i.e mobile access to documented knowledge is not as yet available Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KT Klaus T. Professor Education Management ### "unbelievable - mighty and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2016 Finally there is what I was looking for all that years when doing consultancy with project teams. Project kickoff means to get a lot of information about the project itself. So there is a small amount of time to research on lessons learnt and to get th right pieces of information out of all those documents stored in the company's so-called knowledge base. In most of the cases this is a bunch of Word documents stored into some network folders or probably on SharePoint. Now you can get excerpts out of THEUM by asking your questions, and THEUM ist asking back if your question has many hits in different areas. You can mange this by a small amount of work - put the documents into THEUM and create so-called 'books' to present this knowledge in HTML5, PDF or EPUB. Great software! Pros Easy to use, excerpts help to get the right document text out of ton of information Cons nothing Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BG Benjamin G. ### "BMG Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 15, 2016 Awesome tool, great product. Easy to use and fun to work with! Editors love it - consumers are happy with it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/155899/Theum/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.