# Theum Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Theum Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/155899/Theum

---

# 

 Theum Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Theum

## What is Theum?

Theum is innovative software that instantly provides users with intuitive, efficient, facts-based access to all the knowledge they need for every problem, every query, every task, every product, every project, and every topic in a matter of seconds—intelligently selected and extracted from thousands of documents in your company, and intuitively organized, webified, delivered, and enhanced with the power of AI summarization.

## What is Theum used for?

[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€990

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Theum?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.theum.com&name=Theum)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Theum

4.6 (11)

VS.

[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

€990

Usage Based, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (11)

Ease Of Use

4.7 (639)

Value For Money

4.9 (8)

Value For Money

4.5 (502)

Customer Service

4.6 (11)

Customer Service

4.6 (523)

## Theum alternatives

Highest Rated

[4.7 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/155899/Theum/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Content Library

Centralized repository to store content and assets

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Theum 15 features

Application programming interface that allows for integration with other systems/databases

Create and manage digital catalog of products/services with their details, specifications, and price

AI-based platform which conducts a conversation via auditory or textual methods

Provides a channel for team members to share media files, communicate, and work together

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Alter the layout and content of reports

Store and organize documents in a centralized system

Search for specific words or phrases within a document or database

Use AI to generate content in the form of text, images, videos, etc.

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Manage and support multiple languages

Online portal through which end users can access the system, manage tasks, or obtain information

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.9 (8)

Free Trial

Basic

€990.00

Usage Based,Per Month

Value for money

4.9 (8)

4.9

Based on 8 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (11)

4.6

Based on 11 reviews

## User reviews

Overall rating

4.6

Based on 11 reviews

Filter by rating

5(8)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GS

Gabriele S.

Angestellte

Government Administration

### "Theum"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

August 26, 2022

Pros

Die Dokumente werden den Vorgaben entsprechend aufbereitet angezeigt. Für den Endanwender ist die Benutzung gut zu verstehen. Sie kann mit MS Edge und Firefox angezeigt werden.

Cons

Für die Pflege von mehreren Mandanten ist bei Updates viel Zeit zu veranschlagen. Für das Produkt sollte immer eine Testumgebung vorhanden sein, um die Updates vor dem Einsatz zu testen. Für die Integration wird viel Zeit benötigt. Ohne Fachwissen ist es schwierig, die Software zu händeln.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Annarita T.

Head of Export Control and Customs

Transportation/Trucking/Railroad

### "Rund um zufrieden - super Wissensbankkonzept"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2022

wir haben alles auf einen Blick

Pros

alles auf einen Blick, einfach zu bedienen, nette und professionelle Zusammenarbeit

Cons

kann keine Nachteile nennen, wir sind sehr zufrieden

Reasons for choosing Theum

für mich gab es keine Alternative

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GA

Guido A.

Head of Group Reporting Systems

Media Production

### "Theum Bewertung Bertelsmann"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 25, 2022

Theum hat uns geholfen sowohl interne Richtlinien als auch Handbücher im Web als HTML5 und PDF zu veröffentlichen.

Pros

Theum ist leicht zu bedienen und liefert die gewünschten Ergebnisse in kurzer Zeit und mit sehr guter Qualität.

Cons

Bis dato war die Installation und Einrichtung (auch Upgrades) recht mühsam und nicht ohne Support zu machen. Das soll sich lt. Hersteller aber mit dem nächsten Release ändern.

Reasons for choosing Theum

\-

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OF

Olga F.

Compliance Professional

Information Technology and Services

### "Sehr gute Lösung für Webbooks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 25, 2022

sehr gutes System, sehr kompetentes Team, viele Funktionalitäten

Pros

modernes Design, Funktionalitäten konnten in Absprache mit Theum auf unsere Bedürfnisse angepasst werden, gute Suche aufgrund von guten Algorithmus, viele Zusatzfunktionen (etwa, dass einzelne Textabschnitte eigene URLs haben), viele Funktionen sind gut durchdacht und einzigartig

Cons

Konnekt zu SharePoint Dokumenten hat nicht immer zuverlässig funktioniert, wenn Dokumentenformatierung nicht einwandfrei war. Hier hat Theum aber immer geholfen für die richtige Formatierung zu sorgen und etwaige Darstellungsfehler zu beheben.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Soren H.

Application Manager

Machinery

### "Bewertung"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 25, 2022

alles in allem ein rundes Produkt

Pros

einfache Bedienung, gute Suchfunktion, Dokumente können leicht gefunden werden. erstellen von Bibliotheken und Büchern ist selbsterklärend und somit Benutzerfreundlich

Cons

die Möglichkeit von der Knowledge Base zum Contributor zu navigieren ist nicht mehr vorhanden. Das macht die Navigation für die Admins/Key-User unnötig kompliziert

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

UK

Ulrich K.

Geschäftsführer

Management Consulting

### ""Essentials" Wissensbasis mit Theum"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2022

Wir benutzen Theum als Wissensarchiv. Hier haben wir alle Artikel, Bücher, Vorträge und andere Ressourcen aus 30 Jahren Beratungstätigkeit zusammengeführt, die bisher auf verschiedensten Webpräsenzen oder Webunterseiten verteilt waren. Die semantische Erschließung erlaubt es, sehr gezielt auf Inhalte zuzugreifen. Anstelle über Dateisystem oder Sharepoint nach etwas zu suchen, gehen wir direkt auf Theum. Wir nutzen eine gehostete Cloud-Version von Theum und müssen uns nicht um Updates, Betrieb oder sonst etwas kümmern. Die Einrichtung ging sehr schnell.

Pros

Die einfache, komfortable und automatisierte Import-Funktion, die direkt aus Sharepoint und Webseiten Inhalte aufbereitet, strukturiert, erschließt und publiziert. Sobald neue Informationen in einem dedizierten Sharepoint-Verzeichnis landen, werden sie automatisiert abgegriffen und in Theum integriert.

Cons

eigentlich sehr wenig. Man könnte beim Thema "Website-Archivierung" die Einrichtungsfunktionalität und Konfiguration noch vereinfachen

Reasons for choosing Theum

Theum war das komfortabelste und günstigste Produkt für ein Wissensarchiv.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tobias B.

### "TRansformation of Business Regulations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 17, 2016

As we were looking for a new IT solution for presenting our business regulations internally, we discovered Theum and decided to go with it. The interworking with Theum during the project and beyond has been excellent, they were ready to meet all our special requirements (security, document combinations, publication process) and in addition were able to meet all relevant deadlines. Overall, the "new" regulations have been well received and praised for their ease of use (better layout, responsiveness, clarity).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Joan N.

### "A Direct Answer to a Direct Question"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 15, 2016

My business is in the fitness and health industry and there is a world of information surrounding this industry from mitochondria to the weakest muscle, from nerves to nutrition. In other words the A to Z of all things fitness and healthy eating. We have created a sound knowledge base and are always adding to, reviewing and controlling our input and our personal trainer students now have access to Theum for their studies. Theum has revolutionised our organisation.

Pros

Easy access to information i.e how easily and quickly a question can be answered without infringing on other levels of the administration.

Cons

Our knowledge content is not usable on every type of device i.e mobile access to documented knowledge is not as yet available

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Klaus T.

Professor

Education Management

### "unbelievable - mighty and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2016

Finally there is what I was looking for all that years when doing consultancy with project teams. Project kickoff means to get a lot of information about the project itself. So there is a small amount of time to research on lessons learnt and to get th right pieces of information out of all those documents stored in the company's so-called knowledge base. In most of the cases this is a bunch of Word documents stored into some network folders or probably on SharePoint. Now you can get excerpts out of THEUM by asking your questions, and THEUM ist asking back if your question has many hits in different areas. You can mange this by a small amount of work - put the documents into THEUM and create so-called 'books' to present this knowledge in HTML5, PDF or EPUB. Great software!

Pros

Easy to use, excerpts help to get the right document text out of ton of information

Cons

nothing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BG

Benjamin G.

### "BMG Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 15, 2016

Awesome tool, great product. Easy to use and fun to work with! Editors love it - consumers are happy with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155899/Theum/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)