# Classter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Classter the right Higher Education solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155900/Classter/reviews --- Classter 4.7 (114) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Classter Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews EJ Emily J Senior Academic DirectorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “The thing I most like about Classter is being able to have access to so much information in one place and being able to filter, see history, and customize the database according to preference.“ May 30, 2025 AF Amanda F Student Services and Activities ManagerEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “For student information, it has fields for student visa and study permit information, but it is missing fields for other types of permits and visas, and there is no where to input if a student has an eTA (Electronic Travel Authorization) or permanent residency.“ October 30, 2023 EJ Emily J Senior Academic DirectorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “Through all of these times, we have had the opportunity to work with some great support staff that have helped up to navigate the platform and personalize the database to best match our needs and expectations.“ May 30, 2025 KA Kate A Programmes and Registry CoordinatorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “We had problems with how Classter interfaced with Moodle (our VLE).“ June 12, 2024 MB Maksym B CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Classter transforms administrative processes by providing a digital solution that increases efficiency and productivity.“ April 18, 2024 ZM Zuzana M Quality Assurance OfficerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes implementation takes longer than our institution would need“ November 29, 2023 AQ Adam Q RegistrarEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “The customizability and guides for optional self-implementation are great.“ July 25, 2025 IG Ivan G IT administrator Higher Education, 11 - 50 employeesUsed the software for: More than 2 years. “However with it growing it became much bothersome and difficult to monitor and manage everything, so classter came at the greatest time.“ September 8, 2022 ## Showing most helpful reviews Showing 1-25 of 114 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use omar R. Profesor de danza Higher Education Used the software for: 6-12 months ### "The most complete and functional platform I have ever used!" March 12, 2020 5.0 It has improved my organization and allows me to establish better relationships with the parents of the students, as they are involved in the training process of their children's school activities and the follow-up we have also been able to verify that the performance of the students has increased. It is a very robust tool, it has allowed us to establish more effective work methodologies and we are pleasantly satisfied with its functionality. Pros Classter is a web system that also has a mobile application (iOS and Android) very robust that allows the management of school computer systems with learning management, additionally allows progress reports, class registration, grade book, online payments, parent portal and monitoring of attendance, on the other hand is very easy to use, does not require a learning curve because it has a very friendly interface. One aspect to highlight is the parent portal, which allows us as teachers to increase communication with parents and student representatives, as well as allowing them to effectively follow up on the school activities that we carry out at the institution. Cons I am very satisfied with its operation and efficiency, I have nothing negative to contribute, is an excellent tool. Review Source CM Cameron M. Academic Dean Higher Education Used the software for: 6-12 months ### "SHS Classter Review" May 8, 2025 5.0 Have enjoyed the customization, the integration and services of the Classter support team Pros Straight forward and easy to navigate from a student and lecturer perspective. Cons Getting used to the background admin layout. It took a little time to get used too but soon was making a lot of sense. Alternatives considered [Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/) Reason for choosing Classter Far more scalable to an organisation of our size while still having key features. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Lack of support in the country lead to struggles to customize. Review Source NR Nina R. Director of Student Recruitment Education Management Used the software for: 1-2 years ### "Classter helped us customize a system to manage our admission process " February 21, 2023 3.0 Pros I would describe our admission process as quite complicated and complex and it is also very important we make sure that the admission process follows the guidelines and regulations set by the authority of vocational school. It has not been easy to find a way to manage our admission process in the best and efficient way but Classter helped us customize a system to manage this. This year it will be the second time we use Classter for admission. We are also very happy with the contact person we have at Classter. He is always supportive and quick to respond. Cons I wish there was a little bit more flexibility when it comes to features and functions in the student application to support us nurture leads ( sign ups) to submitted application. Even if we are happy with how Classter helped us customize the application based on our needs and wishes ( Classter has been very accommodating and responsive ) the processes of implementing changes/ improvements sometimes feel a bit long and complicated. However we have all the data we need in order to complete admission and that is most essential for us. I also want to point out since we have only worked with Classter for 1,5 year we have not had the time to explore all options and this is something we are continuing discussing and developing as we go of course. Review Source Response from Vertitech March 1, 2023 Hi Nina, Thanks for your review! I'm thrilled to hear that Classter admissions worked out for you. We take a lot of pride in our work, so thank you for taking the time to share how it's worked out for you. It means a ton to us. I also appreciate the feedback you have for us on nurturing leads. Our platform is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out at support@classter.com if you have any other comments! NK NEFELI K. Training Instructor and Operations Software Specialist Airlines/Aviation Used the software for: 6-12 months ### "Classter MTO" September 25, 2024 5.0 great team, great platform with modern features Pros multiple functions which allow several automations, user friendly and flexibility for custom changes Cons not sure i can find something right now, we are about to go live so maybe i will notice something on the way, however our current experience is more than satisfactory Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) automations, student facilitation, use a modern system in our organization, collect data in 1 single platform, web based Review Source Response from Vertitech December 17, 2024 Hi Nefeli, thanks for the fantastic review! We're thrilled you're finding Classter so user-friendly and helpful. We're confident you won't find too many "cons" once you go live, but if you do, our support team is always ready to jump in. Here's to a smooth takeoff! EJ Emily J. Senior Academic Director Education Management Used the software for: 2+ years ### "Growing and learning with Classter" May 30, 2025 4.0 My experience with Classter has been a learning process. It has had some highs and lows as we have navigated the onboarding, customization, and yearly turnover processes with the team. Through all of these times, we have had the opportunity to work with some great support staff that have helped up to navigate the platform and personalize the database to best match our needs and expectations. Pros The thing I most like about Classter is being able to have access to so much information in one place and being able to filter, see history, and customize the database according to preference. Cons The biggest challenge for me was the onboarding processes. Our institution's structure is somewhat different than the traditional school model and finding the configuration and processes to best meet our needs took some time and had its share of growing pains. Review Source GW Gina W. Head of Operations Higher Education Used the software for: 2+ years ### "Classter is great" June 4, 2025 5.0 Overall, Classter does what we need and more! Every year we are growing into the capacity that is built in. The Classter staff are knowledgeable, friendly and helpful. Pros Classter is easy to use once it's setup. It has all the features we need and more. Some of the features we didn't even know we needed and are now growing into and getting setting up. Cons We have had a few instances where we have turned on a feature and it not work, only to have Classter report that they have had to do some backend fixing to get it to work. It is a little frustrating when that happens - but overall, Classter has made things right. So it works out. Review Source AQ Adam Q. Registrar Education Management Used the software for: 1-2 years ### "Great mid-size SIS." July 25, 2025 5.0 Pros The customizability and guides for optional self-implementation are great. We are able to choose and pay for only those modules that are relevant to our school. The integrations with other software are also great. Cons Sometimes the amount of options are a bit overwhelming – but the user guides help us work through it. Review Source CL CHRISTOS L. CRM Manager Primary/Secondary Education Used the software for: 1-2 years ### "Review from an IT perspective" September 27, 2024 5.0 Pros As a CRM administrator it's the first time in my CRM/ERP experience that I encounter such a helpfull and to the point support. I was introduced to classter while my school was already using it so I was happy to work with the support team not only for assistance but also to suggest improvements. From a user perspective its a relative easy and straightforward application that handles also well in everyday use but also during high peak season. Cons Some reports especially in the logistics and finance section could use a bit of tweaking. Since though the Finance department is very demanding on the way results are displayed and with the amount of info they can get from a single screen its a common dislike across many platforms besides Classter. Review Source Response from Vertitech December 17, 2024 Thanks for the excellent review, Christos! We're thrilled you're happy with Classter, especially our support. We've noted your feedback on the reports – we're always working on improvements! DG Dan G. Manager IT Logistics Hospitality Used the software for: 1-2 years ### "an application that included all the requirements and expectations for a university" September 13, 2024 5.0 Although I have over 20 years of experience with software, applications and websites, I was very surprised by the facilities and the way the Classter application is displayed. Pros It is a very well developed software that covers many requirements and expectations from a college/university. Cons I liked the horizontal scroll part less, when in a window you have to see all the left and right columns, you have to go all the way down to be able to scroll left and right Review Source Response from Vertitech September 25, 2024 Hi Dan, Thanks for sharing your positive experience with Classter! We're thrilled you found it comprehensive and easy to use. We appreciate your feedback on the horizontal scrolling and will definitely consider that for future improvements. We're glad to be a part of your university's success! 😊 Gerard S. Devops Administrator Education Management Used the software for: 1-2 years ### "Classter @ MCAST" September 21, 2022 4.0 Pros Hosting and main setup is handled by the supplier, and the support is very responsive for the implementation used. Cons In some cases, the user interface needs some tweaking, as the software offers a little too much choice for the end user, which can cause the user to choose the wrong option in some cases. It would be ideal for the user interface to reduce the amount of choice to the user so that the user flows through the system are straightforward. Review Source Response from Vertitech September 27, 2022 Dear Gerard, thank you so much for your valuable feedback! We're glad you're happy with Classter and that it's been helpful for MCAST administrative staff and end-users. We strive to provide the best possible experience so you can be successful in your day-to-day IT challenges. Regarding the too many options for the end-user that you mention, this is something that our product team will take seriously under consideration for future rounds of development. In general, this is something that can be easily configured for different types of users and educational organizations, that have different needs than the ones you currently have. VZ VASILIKI Z. Training Administrator Airlines/Aviation Used the software for: 6-12 months ### "User friendly" October 1, 2024 4.0 It is a user-friendly platform ......... Pros I like the aggregated picture that exists in the student's data. Cons I haven't found something I don't like yet Review Source Response from Vertitech December 17, 2024 Thanks for the wonderful review, Vasiliki! We're glad you're finding Classter user-friendly and appreciate the feedback on the student data view. We're hoping you continue to have a "no dislikes" experience! 😉 SA SPYRIDON A. IT Manager Primary/Secondary Education Used the software for: Less than 6 months ### "Classter is the best all in one platform " September 30, 2024 5.0 Pros Classter is user-friendly, all in one platform and fully customizable ui Cons complexity for first-time users. Initial setup process can be time-consuming Review Source Response from Vertitech December 17, 2024 Spyridon A, we're so happy you consider Classter the best all-in-one platform! That's exactly what we're aiming for. Thanks for the feedback on the initial setup – building a comprehensive system takes time, but we believe it's worth it for the long-term benefits! DS Denise S. Admissions Director Education Management Used the software for: Less than 6 months ### "Easy to use, Comprehensive Reliable CRM with Classter" May 30, 2023 5.0 I really appreciate that Classter has been flexible to customize functions so they suit our needs perfectly, it has been so helpful. Pros I like that Classter has reliable data, I can count on Classter to give me clear and accurate information about our classes, students and finances. Cons I'm really enjoying Classter, I can't say there is something I like the least. Review Source Response from Vertitech June 6, 2023 Hello Denise, We are grateful for your positive feedback! We are pleased to hear that Classter is meeting your expectations and we are committed to helping you reach your goals. We will continue to provide the best service possible. We value your input and thank you for sharing it with us. We wish you all the best! Would you have any ideas on how we can make your experience even better? If so, please send them to support@classter.com. CK Constant K. Chief Technology Officer Education Management Used the software for: 6-12 months ### "Classter is a plaform that came to solve a lot of difficulties in our system." September 14, 2022 4.0 I am enjoying the system Pros With this system, we have improved our management system. The thing I like the most was the admission process, the online payment, the student management, and many more... Cons The only thing I found useless was the Mobil App. It just doesn't support the entire functionality of the platform. It needs improvement. Reason for choosing Classter We came to realize that it was the better option at that time. Review Source Response from Vertitech September 16, 2022 Thank you for your positive feedback, Constant! We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible SIS system so you can provide the best UI to your students and educators. Regarding the mobile app, we are in the process of adding more features to provide a unified experience across all devices. JP James P. Deputy Director Education Management Used the software for: 1-2 years ### "Pros and Cons of Classter" September 9, 2022 4.0 I find Classter very interesting and looking forward for further developments and improvements Pros The software works in a logical manner and is easy to comprehend. The more you sue it the easier it gets. It allows a lot of flexibility when it come to assessments and scheduling . Cons Some features need to be automated since in some cases, there are steps that are forgotten such as the updating of a synoptic mark on the grade book. while it is good to give multiple options some should be restricted such as creating an assessment from wither bulk assessment or from assessment scheduling especially since the scheduling section does not take into consideration the overall mark. Review Source Response from Vertitech September 15, 2022 Hi James, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying using Classter. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us! Also, please do share your suggestions at info@classter.com for improving our platform. If you ever need help, please don't hesitate to reach out; we're always here. EP Emmanuel P. Director Education Management Used the software for: 2+ years ### "Great Platform" March 9, 2024 5.0 Very good experience with the system and staff and one I would recommend Pros Classter is a simple and efficient system. With a lot of features and makes previously tedious tasks like Account tracking and report generation easy. Cons I can’t really think of many cons for Classter. Maybe just that if possible it would be nice if things like reports could somehow be more configurable at the user level. Review Source Response from Vertitech March 13, 2024 Thank you so much for sharing your positive experience with Classter! We're thrilled to hear that our platform has streamlined tasks like account tracking and report generation for you. Your feedback on making reports more user-configurable is invaluable, and we're continuously working on enhancing our features to meet our users' needs even better. We appreciate your recommendation and are here to support your journey with Classter every step of the way. YH Yoko H. Operations Manager Education Management Used the software for: 6-12 months ### "Classter Review" October 24, 2023 5.0 Pros \- Being able to see all students information across the campuses.- Being able to use different font/style in comment section.- Having a separate comment space for Financial page. Cons \- Not creating agent receipt. (This is a huge problem and a reason why I cannot recommend Classter to someone.)- Not being able to change the order of Educational Program. Review Source Response from Vertitech October 30, 2023 Hello Yoko, Thank you for sharing your experience with Classter. We are pleased to know that you value the features that allow you to view student information across campuses and customize comments in various styles. We take your concerns seriously, especially regarding the inability to generate agent receipts and the limitations on customizing the order of Educational Programs. We understand how crucial these features are for effective school management, and we regret any inconvenience you've experienced. I can assure you that your feedback has been escalated to our development team for immediate evaluation. We continually strive to improve our software and your input is invaluable for this process. Would you be open to discussing your concerns in more detail so we can understand your needs better and prioritize these features in our development roadmap? Please reach out to our customer support to schedule a time to talk, or if you prefer, we can contact you. Thank you once again for your review, and we hope to resolve these issues promptly to improve your experience with Classter. Best regards, The Classter Team AP Angela P. Principal Education Management Used the software for: 1-2 years ### "Classter Review - American Academy Alumni Foundation" October 25, 2023 5.0 Classter has helped our team become more efficient. Pros Easy procedures and very good customer support Cons Up to now our experience with Classter has been excellent. Reason for choosing Classter more user friendly, easier procedures Review Source Response from Vertitech October 26, 2023 Dear Angela, Thank you so much for your wonderful review and for choosing Classter for the American Academy Alumni Foundation! We're thrilled to hear how happy you are with our platform's ease of use and customer support. It's rewarding to know that our team's hard work is helping your institution become more efficient. We're committed to maintaining the high level of quality you've experienced, and we're excited to continue supporting your efforts in educational management. EM Ella M. Admin Education Management Used the software for: Less than 6 months ### "ET Management Review" December 8, 2023 5.0 A good tool to use, and with more training on the platform, it will be easier to use Pros Accessibility to students information Easy templates for student letters Cons Name searching can be confusing (a first and last name types into the system might not show a student's name, but a singular first name might) Could be easier to have the search to be set up with student ID # Review Source Response from Vertitech December 27, 2023 Dear Ella, Thank you for sharing your experience with Classter on Capterra. We are thrilled to hear that you rate our platform a 10/10 and find the accessibility to student information and our templates for student letters to be beneficial. Our team works diligently to ensure that Classter remains a user-friendly and effective tool for education management. It's encouraging to hear that Classter is proving to be a good tool for your needs and that you anticipate it becoming even more user-friendly with further training. We are committed to ensuring that our platform not only meets but exceeds your expectations. AS Amanpreet S. Operations Counsellor Education Management Used the software for: Less than 6 months ### "Classter review " October 26, 2023 5.0 Pros Something I liked most about Classter is the finance tab and how nicely the details are set out for it, it helps even calculate the commission as per the percentage. Cons Classter is not yet equipped with proper receipts for the payments received. Review Source Response from Vertitech October 31, 2023 Dear Amanpreet S., Thank you for sharing your experience with Classter and giving us a perfect score of 10/10! We're thrilled to hear that you find the finance tab useful and appreciate how it assists you with commission calculations. We also want to thank you for your honest feedback about the receipts for payments received. We recognize the importance of providing comprehensive and easy-to-understand receipts, and we're actively working on enhancing this feature to meet your needs better. Your input is invaluable to us, and we're always interested in hearing how we can improve. Should you have more detailed suggestions or additional comments, please feel free to reach out to our customer support team. Thank you for choosing Classter. We're committed to continually evolving the software to make your experience even better. GD Georgette D. secretary Information Technology and Services Used the software for: 1-2 years ### "Classter at MiFiTT" November 6, 2023 5.0 Pros Student form is the best feature for me as I am reponsible stduent registration. I also like the Curriculum. Cons Nothing as of now. Perhaps work more on the App. Although Classter works well on mobile as it is. Review Source Response from Vertitech November 29, 2023 Dear Georgette, Thank you for your feedback! We're delighted that our student form and curriculum features are meeting your needs in student registration at MiFiTT. Your suggestion about enhancing the app is noted and appreciated. We’re committed to continuous improvement. MP Monica P. Director Education Management Used the software for: Less than 6 months ### "Using Classter" October 24, 2023 5.0 Pros How to track students admissions, how lists are displayed and financial information Cons Filters are not real filters. More filters are needed. Review Source Response from Vertitech October 30, 2023 Hello Monica, We're thrilled to hear that you're finding value in Classter's tracking features for student admissions and financial information. It's great to know that you're enjoying the way lists are displayed on our platform. Your positive feedback motivates us to continue to deliver high-quality service and features. We also appreciate your feedback on our filtering options. Providing robust and useful filters can indeed make a big difference in user experience. Rest assured, your suggestion about enhancing our filtering features has been forwarded to our product development team for consideration in future updates. Thank you for taking the time to share your experience. Your insights are instrumental in helping us improve. Please don't hesitate to reach out if you have more suggestions or questions. Best regards, The Classter Team HC Heather C. Sales and Marketing Education Management Used the software for: 1-2 years ### "Easy to use and functional " September 20, 2022 4.0 I was skeptical at first and rather do things manually, but after 2 years i find it very easy to navigate. Pros I find it easy to use. Customer support helps in showing me how to use the tools to my advantage Cons it suffers from glitches very so often and sometimes the format can change. Review Source Response from Vertitech September 27, 2022 Dear Heather, thank you for your kind words! We're glad you're delighted with Classter's ease of use and wide range of functionality, after using it for the past two years. We would really appreciate it if you can share your suggestions for Classter improvements with our product team at support@classter.com. NM Natalie M. Senior Campus Director Education Management Used the software for: Less than 6 months ### "Classter Review" October 26, 2023 5.0 Pros The Classter team listened to the needs of our school's administrative, financial, and academic teams and were able to integrate our requests into the existing interface. Cons My overall experience so far has been quite good. Review Source Response from Vertitech November 3, 2023 Hello Natalie, Thank you for your positive review! We're thrilled to hear that Classter has been able to meet the diverse needs of your school's teams. Our goal is to provide a seamless and tailored experience, and it's encouraging to know that we're on the right track. We appreciate your feedback and are here to support you in any way we can. Please don't hesitate to reach out if there's anything more we can do to enhance your experience. MA Marios A. Administrative Staff Education Management Used the software for: Less than 6 months ### "Excellent Experience" February 22, 2023 5.0 Pros The desing, the userfriendly environment, plenty of features Cons everything on classter is working great. didn't find something that i don't like Reason for choosing Classter Because the team was so helpful and they make us to understand that classter will be helpful for our organisation Review Source Response from Vertitech March 1, 2023 Hello, Marie! We are thrilled that you are content with Classter and that it has been beneficial to your organization. We do our best to give the premier experience so you can succeed. Appreciate you taking the time to compose this assessment; it is highly valued by us! Do you have any ideas on how we can better your experience? Please communicate your ideas at support@classter.com. Additionally, if ever there is something we can help with, feel free to contact us; we are always available. 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