# Page 3 | Classter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Classter the right Alumni Management solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155900/Classter/reviews

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Classter

4.7 (114)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Classter

## Showing most helpful reviews

Showing 51-75 of 114 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Christos M.  
Assistant Director  
Education Management  
Used the software for: Less than 6 months

### "An MIS for the future"

March 15, 2024

5.0

Pros

Amazing support from the implementation, and as we are in the starting phase, Classter appears to be more than promising.

Cons

As we are still in the implementation process, I cannot comment any further on the missing functions of Classter

Review Source

Response from Vertitech

June 13, 2024

Thank you for sharing your positive experience with Classter so far! We're delighted to hear that our implementation support has been helpful and that you find our software promising. We understand that you're still in the early stages of implementation, and we look forward to hearing your feedback as you explore Classter's full range of features. We're confident that our software will meet your school's needs and exceed your expectations. Our team is always here to support you throughout your journey with Classter. Please don't hesitate to reach out if you have any questions or need assistance. We're committed to ensuring your success with our software.

RF

Ruth F.  
Schulleitung Realschule  
Primary/Secondary Education  
Used the software for: 1-2 years

### "First steps"

September 13, 2022

3.0

Once one got into the functioning of the different implemented modules it is a great help in the administration and sharing of different information.

Pros

It helps do digitalize many administrative tasks, that up till the implementation of Classter were done on paper. Like this we have a better overview of information needed.

Cons

Sometimes it is difficult to implement new modules as there a quite a lot of settings to do and consider.

Review Source

Response from Vertitech

September 16, 2022

Hi Ruth, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're keen on recommending Classter to other buyers. It makes us incredibly happy to know that we were able to help you achieve your goals and digitalize your administrative processes. We'll continue working hard to provide you with an excellent experience. We're also in the process of embedding all the relevant documentation about settings in the app, in order to make it more accessible to end users. Please do share your suggestions at support@classter.com for improving our platform.

DS

Demetrios S.  
School Director  
Education Management  
Used the software for: 2+ years

### "Don’t overpromise, when you can’t deliver!"

February 6, 2021

2.0

Pros

Financial Module works fine. Academic Module is decent.

Cons

User Experience is bad & Application almost useless. We had to do debugging numerous times, as things didn’t work properly.

Review Source

Response from Vertitech

February 16, 2021

Dear Demetrios, We apologize if your experience with Classter was not satisfactory, as mentioned in your review. Issues may arise when extensively customizing Classter for specific institution requirements, but they are always resolved at no cost to the customer. We take pride in working closely with our customers to offer relevant and useful functionality for all, as it is demonstrated from most of the reviews here. The Mobile App is a relatively new addition to our product offering and it is true that we observed some issues in specific types of devices, but our dev team resolved them in updated releases. To say that we over-promised and did not deliver is not only unfair but untrue, our Mobile App has been downloaded and used by almost 8,000 users. We are always available to discuss and find solutions to any issues you may have with Classter platform, feel free to contact our team as you have successfully done in the past.

SB

Savka B.  
Administrative staff  
Information Technology and Services  
Used the software for: 1-2 years

### "Classter review"

November 11, 2022

5.0

Pros

The most impactful features of Classter are the paperless admission process, financial management, Mobile App, online academic surveys, and quizzes. The multiple third-party integrations are very useful and make the implementation process very easy and secure.

Cons

I think that the developers can improve the import process.

Review Source

AC

Anna C.  
Academic Registrar  
Education Management  
Used the software for: Less than 6 months

### "Theological School of th eChurch of Cyprus"

February 21, 2023

5.0

Our overall experience is very good especially because we used to work with other programs that were very difficult to work with and maintain.

Pros

The customer service is very good and always quick to response. The system is very configurable. The Classter team comes up with ideas to make the system work according to our needs.

Cons

I have been working with Classter since October and I didn't find cons until now.

Review Source

Response from Vertitech

March 1, 2023

Hi Anna Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying Classter. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us. Cheers! Please do share your suggestions at support@classter.com for improving our platform. P.S. If you ever need help, please don't hesitate to reach out; we're always here.

CP

Charalampos P.  
IT Department  
Education Management  
Used the software for: 2+ years

### "Review"

September 19, 2023

5.0

Pros

I like that there are many features and an excellent support team

Cons

I think that in some cases the ease of use could be better

Review Source

Response from Vertitech

September 20, 2023

Thank you for your feedback Charalampos. We strive to improve our product day-to-day to make experience for our end users as good as it can get. Thank you for using Classter.

AL

Ana L.  
Operation Manager  
Education Management  
Used the software for: Less than 6 months

### "Review"

October 24, 2023

5.0

Really good, it is a great database

Pros

Ease of use, can integrate data from all the campuses and it is reliable

Cons

Integration with existing data, some information had to be entered manually.

Review Source

Response from Vertitech

October 30, 2023

Hello Ana, Thank you so much for your glowing review! We're thrilled to hear that you're enjoying your experience with Classter and that you find our platform easy to use and reliable. We appreciate your feedback regarding data integration. We understand that manual data entry can be a time-consuming process, and we're always working to improve the efficiency of our data import features. Your insights are valuable, and we've escalated this issue to our development team for consideration in future updates. It's comments like yours that help us continue to improve and provide the best service possible. Thank you for taking the time to share your thoughts, and please don't hesitate to reach out if you have any more feedback or questions. Best regards, The Classter Team

KK

Konstantinos K.  
IT Support  
Education Management  
Used the software for: 6-12 months

### "Confusing"

September 22, 2022

3.0

Terrible. Slow. Disfunctional. Cannot process more than one academic period out of the box. Cannot search for students on other academic periods than the selected, making hard to locate a students when you have many periods. You have to search one-by-one period.

Pros

I like tha it is cloud based. You do not have to do any maintenance.

Cons

It has so many limitations it is impossible to customise to our needs.

Review Source

Response from Vertitech

September 27, 2022

Dear Konstantinos Thank you very much for the valuable feedback. It's alarming to learn that you have experienced confusion with the tool, please accept our sincere apologies for that. We believe that if you have sent a ticket to our Customer Support team, you would easily understand that you don't need to change academic periods to find a student. You can easily find any student from any period in Classter. Please check out this article in our Knowledge Base: https://help.classter.com/kb/how-to-onboarding-manuals/how-can-i-find-students-enrolled-in-another-academic-period/ Our aim is to offer the best possible experience and be there for those customers who happen to need help because they don't fully understand the application's structure. Our support is available at any time to answer this type of question, and help you get the same level of satisfaction by using Classter as the rest of our reviewers here!

AR

Aly R.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "Adaptable to international language schools "

May 29, 2023

5.0

Highly recommend Classter!

Pros

Adaptable to international language schools, including homestay, textbooks inventory, agents with gross and net invoice system, and medical insurance modules, productive and professional team.

Cons

None. Even if there is any issue the team of Classter will try to help find solutions

Reason for choosing Classter

Transparency, Flexibility, Honesty

Review Source

Response from Vertitech

June 1, 2023

Greetings, Aly! We are very pleased that you have been satisfied with Classter and it has been advantageous to your organization. We strive to provide the best experience so you can be successful. Thank you for writing this review; we very much appreciate it! Do you have any suggestions on how we can improve your experience? Please send your ideas to support@classter.com. Furthermore, if there is ever anything we can assist with, don't hesitate to get in touch; our team is always here to help.

AF

Amanda F.  
Student Services and Activities Manager  
Education Management  
Used the software for: Less than 6 months

### "Great Database!"

October 30, 2023

5.0

Pros

\- Easy to use - Customizable design - Fast

Cons

\- For student information, it has fields for student visa and study permit information, but it is missing fields for other types of permits and visas, and there is no where to input if a student has an eTA (Electronic Travel Authorization) or permanent residency.

Review Source

Response from Vertitech

November 3, 2023

Hello Amanda, Thank you for your positive review and for highlighting Classter's ease of use, customizable design, and speed. We're delighted to know that our platform has been beneficial to your operations. We appreciate your feedback regarding the fields for student visa and study permit information. We understand the importance of having comprehensive data fields to accommodate various permits and visas, including eTA and permanent residency. Your suggestion is valuable, and we will consider incorporating these enhancements in future updates to better serve your needs. Thank you for taking the time to share your insights, and please feel free to reach out if there's anything more we can do to assist you.

RK

Rieho K.  
Operations Director  
Education Management  
Used the software for: Less than 6 months

### "Reliable and Flexible "

October 26, 2023

5.0

Pros

The Classter is Easy and flexible to create invoices and receive payments what we daily use and manage. This made us keep reliable information on our business. Also the Classtter support is very helpful and resolve issues quickly.

Cons

Unfortunately Receipts are not able to create as our business needs. This could be improved in the future. However I am satisfy now and am expecting to see the further development in near future.

Review Source

Response from Vertitech

November 3, 2023

Hello Rieho, Thank you for your positive review and for highlighting Classter's reliability and flexibility. We're pleased to know that our invoicing and payment features, along with our support team, have been beneficial to your daily operations. We appreciate your feedback regarding the creation of receipts and understand the importance of this feature aligning with your business needs. Rest assured, we are committed to continuous improvement and will take your feedback into consideration for future developments. We're glad to hear that you're satisfied with Classter and look forward to continuing to meet and exceed your expectations.

CB

Cora B.  
Communications Manager  
Education Management  
Used the software for: 1-2 years

### "Classter Review"

December 8, 2023

5.0

Ver good, a valuable office tool especially for tracking student admittance and attendance,

Pros

I find Classter very user friendly. Its easy to manage our records on it and keep attendance. The features are great but I have not had time to explore the advanced features yet. I believe it can do a lot more than we are currently using it for. I am very please with Classter's excellent customer service.

Cons

The financial features are more difficult to use.

Review Source

Response from Vertitech

December 27, 2023

Dear Cora, Thank you for the positive feedback and 9/10 rating on Capterra! We're thrilled you find Classter user-friendly and our customer service excellent. Your insight about the financial features is noted; we aim to simplify further and enhance this area. We're here to assist as you explore more advanced features to maximize your experience. Best, The Classter Team

JV

Jacob V.  
Lecturer  
Research  
Used the software for: 6-12 months

### "Dependable software"

August 2, 2021

5.0

My overall experience has been great! I would definitely recommend this to my team.

Pros

This software provided me with very simple and straightforward access to conducting team management and organization.

Cons

Overall, it is a great software to use. If it's one thing to fix, I would say the user experience side (design).

Review Source

RZ

Rachela Z.  
Principal  
Education Management  
Used the software for: Less than 6 months

### "Highly Recommend"

February 23, 2021

5.0

Workload in Administration has been greatly reduced. All your school data on your fingertips. It's simply awesome!

Pros

Classter accommodates children from Infant age (8 months) to High School. > Cheapest! > 1 Program for all age groups > Customisable > Functional > Some initial training required > Great customer service > Report Cards > Invoicing > Attendance > Levels/Streams > Parent/Student Portal > Teacher Portal > Parents can view statements online > Online Enrolment > Parents meeting section > Student ID cards > Communication The list goes on and on!

Cons

Initially, as with every new software, takes some time to understand. However, it all pays off in the long run. Some training is recommended. Great customer service.

Alternatives considered

[Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[SMART School Management](https://www.capterra.com/p/148494/SMART/)[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)[FACTS](https://www.capterra.com/p/148464/FACTS/)

Reason for choosing Classter

1\. Covers all age groups, from Infant Class to High School 2. Customisable 3. Great pricing! Cheapest! 4. Complete School & Academic Administration System 5. Teacher, Parent, Student Portal You will be surprised by all the features it offers.

Review Source

CP

Carly P.  
Admissions Director  
Education Management  
Used the software for: I used a free trial

### "Versatile Student Software"

May 17, 2021

5.0

I did the free version when we were looking for an SIS system for our vocational training school that is also a nonprofit organization with limited funds. This option was perfect for the needs we had at the time and allowed our educational nonprofit to organize our students with a cost efficient option during these COVID times since many SIS systems are way expensive.

Pros

There is a free option available for those who have basic needs, which is not available with any other student information systems I have found. The support is quick to answer questions and available when you need them with clear answers. If you go even further and pay for a subscription, it has a function for just about every need if you are willing to pay the increases.

Cons

The free version is very limited and shows a very basic interface that can sometimes be confusing or take a bit of time to get the hang of. I hope for a more user friendly interface with a paid/upgraded version, although with practice it is able to be used by everyone regardless of their tech skills.

Alternatives considered

[MAESTRO SIS](https://www.capterra.com/p/66468/MAESTRO-SIS/)[Orbund](https://www.capterra.com/p/67653/Education-Management-Tools/)[STARS](https://www.capterra.com/p/132147/STARS-Campus-for-Career-Colleges/)[Jenzabar One](https://www.capterra.com/p/132292/Jenzabar-ERP/)

Reason for choosing Classter

It had a free option that we can use while we get back on our feet and have our online classes grow enough to move to the paid option (which we intend to do). This was great for us to learn how the system works on a daily basis and see what options/functions work for us and what don't since it takes time and usage to learn these things from SIS's but most times you don't get this length of a free trial to familiarize your self with it and make sure it is a good decision for your school.

Review Source

AG

Abbas G.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Classter"

October 20, 2023

5.0

Overall, I highly recommend this database to anyone especially those who are in education industry.

Pros

The accessibility and flexibility is great. You can modify lost of options based on your own preference.

Cons

I dont see any weakness in this platform.

Review Source

Response from Vertitech

October 26, 2023

Dear Abbas, Thank you for taking the time to share your experience with Classter on Capterra. We're delighted to hear that you find our platform accessible and flexible! Your feedback is invaluable to us, and it's wonderful to know that you didn't find any weaknesses in our system. We strive to offer a seamless user experience, especially for those in the education industry like yourself. Thank you once again for your high recommendation. We're committed to continually improving and delivering top-quality service to all our users.

GS

Gary S.  
Director  
Education Management  
Used the software for: I used a free trial

### "Worth investing time to learn"

November 10, 2020

4.0

I perservered with the software because it offered nearly all the functions I was seeking. I gave up on it once and looked at other products and although some were easier to work with, they lacked features. I gave it another go and decided to stick with it. My level of IT competence is modest. I designed computer based training programs and built a network for running simulation exercises for training emergency services personnel. I taught IT in secondary schools in the UK, 11-18yr groups. I think a better level of competence than what I have is required to effectively manage the implementation of this software in an organisation. Without that level of competency I think training from Classter is essential which greatly increases the cost. In summary, promising, but difficult to deploy.

Pros

Ability to integrate with Microsoft 365 and Moodle. The range of functions.

Cons

It is necessary to devote a lot of time to learning the product. Customizing terminology is not easy to and the changes you make are not always global, which causes confusion. Too many steps to reveal lists especially users lists. I would prefer sorting commands. When buying any software that Is aimed at businesses that although in the same industry have different requirements broadly connected, the ability of the customer to customize is essential. I would liked to have seen a far better and clearer customization panel. I don’t like the customisation tools in Classter.

Review Source

IT

Ina T.  
Marekting Manager  
Education Management  
Used the software for: Less than 6 months

### "Great Experience"

October 26, 2023

5.0

Enhanced the efficiency of our daily operations, making them more streamlined and hassle-free than ever before.

Pros

The platform is incredibly intuitive and user-friendly

Cons

It's worth noting that there are some features within Classter that could benefit from a bit more flexibility.

Review Source

Response from Vertitech

November 3, 2023

Hello Ina, Thank you for sharing your great experience with Classter. We're thrilled to know that our platform has enhanced the efficiency of your daily operations and that you find it intuitive and user-friendly. We appreciate your feedback regarding the flexibility of some features. Continuous improvement is at the core of our mission, and we'd love to hear more about your suggestions. Please feel free to reach out with any specific recommendations you have in mind.

ML

Maria L.  
Student Counselor  
Education Management  
Used the software for: Less than 6 months

### "5 stars"

October 20, 2023

5.0

Easy to learn. I like it a lot!

Pros

Easy to use, clean and fast, I learned very fast.

Cons

all good, I don't have any problem. I really liked it.

Review Source

Response from Vertitech

October 26, 2023

Dear Maria, Wow, thank you for the fantastic review! We're absolutely thrilled to hear that you found Classter easy to use, clean, and fast. It's incredibly rewarding for our team to hear that you learned the platform so quickly and that you're experiencing the benefits we strive to offer our users, especially those in crucial roles like student counseling. Your positive feedback energizes us to continue improving and providing excellent service. We're delighted that you're enjoying your experience with Classter, and we look forward to supporting you as you make the most out of our platform.

LC

Liza C.  
Academic Manager  
Education Management  
Used the software for: Less than 6 months

### "The Right Fit! "

October 26, 2023

5.0

Pros

As a school admisnistrator, I appreciate that Classter is comprehensive and can be configured to adapt to our school's structure. It is easy to use. Teachers especially love the gradebook and attendance options.

Cons

While it is comprehensive and functions can be adapted, the changes can be complicated at times.

Review Source

Response from Vertitech

November 3, 2023

Hello Liza, Thank you for taking the time to share your positive experience with Classter. We're delighted to hear that our platform has been the right fit for your school and that the gradebook and attendance options have been well-received by your teachers. We understand that while the adaptability of our platform is a strength, it can sometimes lead to complexities. We're continuously working on making the configuration process as smooth as possible and appreciate your feedback. If there's anything we can do to assist or any suggestions you have for improvement, please don't hesitate to reach out.

SL

Sofia L.  
Operations  
Education Management  
Used the software for: Less than 6 months

### "Finances"

October 24, 2023

5.0

It is professional Database where you can access to the financial and academic information of the students

Pros

Entering payments and having access to the financial information of the students from all campuses.

Cons

The thing like least of Classter some process required many steps,

Review Source

Response from Vertitech

October 30, 2023

Hello Sofia, Thank you for taking the time to leave such a positive review! We're delighted to hear that you find value in Classter's financial management features and the accessibility of student information across all campuses. We appreciate your honest feedback regarding the complexity of some processes. We understand that efficiency is crucial in your role, and we're continually working to streamline our user interface to make it as intuitive as possible. Your comments have been forwarded to our development team for future improvements. Thank you again for your thoughtful insights. Your feedback helps us refine our platform and better serve users like you. Please don't hesitate to reach out if you have further suggestions or questions. Best regards, The Classter Team

Usama A.  
Software Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Best LMS Out There!"

September 11, 2019

5.0

Its great and I recommend it.

Pros

The design is very intuitive and easy to learn and use. Engagement with the students becomes easy and effective. The best thing about Classter is that it is easily integrated with Microsoft Office 365 which is a big plus point.

Cons

There are lots of options in Classter which I have not discovered yet but during my use there was nothing that can be counted as a con.

Review Source

Amit S.  
Planner  
Oil & Energy  
Used the software for: 6-12 months

### "Ease to use"

September 16, 2022

5.0

Pros

It is very user friendly, easy to understand and implement.

Cons

it's a very useful software for School administration and management .

Review Source

Response from Vertitech

September 27, 2022

Hello Amit, thanks for being such a great advocate for our Classter All-in-One SIS! P.S. If you ever need help, please don't hesitate to reach out to suppotrt@classter.com; we're always here.

JC

Jhonnatan C.  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Many great features, but a bit important problems"

August 11, 2020

4.0

I think Classter is a very good product, service desk support is good too, however implementation support is very very frustrating.

Pros

Classter covers all the features that any would think, application is stable and easy to use, and the development team continuously increase new features.

Cons

Support to implement is very poor. They do not give all the necessary information. After you pay, may be the team tell you about some features that was not included. Moodle integration is very limited, especially if you had implemented moodle yet.

Alternatives considered

[RosarioSIS](https://www.capterra.com/p/133145/RosarioSIS/)[openSIS](https://www.capterra.com/p/90729/openSIS/)

Reason for choosing Classter

More features, best Look and feel, easier to use

Review Source

Response from Vertitech

August 20, 2020

Hi Jhonnatan, thank you so much for your feedback. Making a feature-rich app that covers user's needs in every type of educational organization is our top priority here at Classter. We're sorry to hear that the implementation process didn't run as smoothly as you expected, but our team is always available to discuss corrective actions and provide the necessary assistance regarding the requested integrations.

YP

Yiannos P.  
ICT Network Support  
Education Management  
Used the software for: 2+ years

### "Classter Review"

December 30, 2019

5.0

Pros

Complete product solution including Administration Management, Parents, Teachers and Students Portal. Support has been improved dramatically during the last 2 years.

Cons

A lot of customizations needed that take some time to implement. Reporting could be improve (functionality and design).

Review Source

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