--- title: "Lipscore Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lipscore Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/155902/Lipscore/" page_type: "product" language: "en" --- # Lipscore Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lipscore ## What is Lipscore? Lipscore ratings & reviews software works. User experience makes it super easy for your customers to leave ratings and reviews, resulting in over 20% response rate. Search engines pick up on them, and your web traffic rises. Couple this with boosted brand trust and social proof, and you’ve got a recipe for sales success. ## What is Lipscore used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €250 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lipscore?[Manage this product listing](https://www.g2.com/products/lipscore/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lipscore 3.5 (2) VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price €250 Usage Based, Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.8 (155) Value For Money 4.0 (2) Value For Money 4.6 (148) Customer Service 3.0 (2) Customer Service 4.8 (147) ## Lipscore alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) ## FAQs about Lipscore Overview ### What company size and specific industries is Lipscore built for? Lipscore is designed for eCommerce businesses of any size, including small online retailers, growing mid-market brands, and larger digital commerce operations. It is built for companies that sell products online and want customer feedback software suited to retail and direct-to-consumer commerce. Features and Usability ### What are the key features of Lipscore? Lipscore offers ratings and reviews management, review requests, review monitoring, and response management for customer feedback workflows. It also includes alerts and real-time notifications, customizable reports and visual analytics, customizable branding and templates, multilingual support, SMS messaging, email reminders, widgets, and third-party integrations. Integrations ### Which third-party tools and platforms does Lipscore integrate with? Lipscore integrates with Kladana, Online Auction System, PrestaShop, Shopify, WooCommerce, and Zapier. These catalog integrations cover ecommerce platforms, auction workflows, and automation connections, giving Lipscore a clear set of third-party options for connecting review and commerce-related data across common business systems. Getting Started and Support ### What training and onboarding options does Lipscore offer? Lipscore provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars provide scheduled instruction, documentation offers written reference material, and videos support self-paced review of product steps. Getting Started and Support ### What customer support options does Lipscore offer? Lipscore offers email/help desk, FAQ/forum, phone support, and chat. No reviewer feedback on support is available in the catalog data, so user experience details such as response speed or helpfulness cannot be assessed from the provided information. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Lipscore supports all three of the features reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, manage incoming feedback in one place, and keep track of review activity across channels, allowing teams to respond faster, improve customer experience, and build a stronger online reputation. Review Request 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Response Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Commenting/Notes 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Communication Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Lipscore 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content: Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Service: Provide a customer-facing app that enables customers to request rides from a taxi or limousine and communicate with taxi company managers. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Badge Management: Allows businesses to manage badges from review websites. - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.0 (2) Free Trial Basic €250.00 Usage Based,Per Month Value for money 4.0 (2) 4.0 Based on 2 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Centra](https://www.capterra.com/p/180966/Centra/)[ Voyado](https://www.capterra.com/p/215541/Voyado/) ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent JB Josh B. Operations Manager Retail ### "Buyer Beware" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 July 31, 2024 Since having some issues with how the star rating system was being perceived by our customer base, Lipscore has worked with us to provide great customer service. They've added a feature for our invites to get clients to confirm their ratings as to not have as many low star ratings done as a mistake thinking they are good ratings. Works, but can lead to false negative reviews if the customer does not read properly or understand the "Star" rating system (Sounds ridiculous I know, but it'll happen more than you think). Their method does get a lot of reviews and stars in a quick amount of time. Gives you great feedback on your products and how they are enjoyed by your customer base. Very responsive staff to their customer's needs. Pros You will get reviews. You will get star ratings. Cons False negative star ratings. Lack of control over star ratings. So simple can be misleading/confusing for customer. Unforgiving when a customer makes a mistake. Free trial takes up the entire onboarding process without getting to send out any invitations so you will not get anything for free and will be locked into your year contract before you get any results. Reasons for choosing Lipscore The way they obtain reviews through their automated emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Disha B. project manager Business Supplies and Equipment ### "amazing product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 4, 2023 excellent. i wopuld recomment everyone Pros it is easy and reiable . i like the customer care services. i like how it is very genuine and serves my purpose Cons there is nothing to not like. i genuinly like it and ll recommend every one to use it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Trustpilot vs Lipscore](https://www.capterra.com/compare/155902-169618/Lipscore-vs-Trustpilot)