ReadyTalk

ReadyTalk

4.5 / 5 53 reviews

Who Uses This Software?

ReadyTalk meetings, webinars and webcasts are suitable for any company size -- from small business to enterprise -- with the ability to scale your subscription as needed.


Average Ratings

53 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $24.00/month/user
  • Pricing Details
    Find out more here - https://www.readytalk.com/pricing
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ReadyTalk
  • www.readytalk.com
  • Founded 2000
  • United States

About ReadyTalk

ReadyTalk is a leading provider of audio and web meeting solutions that are intuitive to use, simple to join and easy on the budget. Our world-class support and consulting teams are there to make sure you'll meet with confidence every time. Our service lets you run web seminars, host online meetings, conduct conference calls and easily record and distribute your sessions all while saving time and money.


ReadyTalk Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

ReadyTalk Reviews Recently Reviewed!

Serves its purpose

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ReadyTalk is easy to use and has all the capabilities you would expect from a conferencing call software. It is intuitive and does not lack basic functionality that would be expected with this type of product.

Cons: ReadyTalk does not seem to go above and beyond the conferencing call functionality in terms of expanding on other areas of interest for the user. It serves its purpose and that's about it.

Great for it's purpose

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I only use ready talk to schedule conference calls, but it is simple to enter the information and it pre-populates a Outlook Calendar Invite for me to send, which is great.

Customer Service Team Great!

Feb 01, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: My last company used ReadyTalk as our conference calling software, and it was mostly an okay system. It was a little higher learning curve than other calling software I have used and the interface could use an update, but the customer support team was always great and willing to come out to the office and do training or update us on new features.

ReadyTalk is great!

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: My organization used ReadyTalk for many years and their webinar services is easy to use and full of tools for interactivity for an engaged audience participation. From a chairperson/admin perspective, this service is just terrific and everyone on my staff had no problem using it.

ReadyTalk

Jan 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great Marketo integration, easy to use, very functional product.

Pros: Better than many of the other offerings out there.

Cons: Audio operators are outsourced .

Recommendations to other buyers: Give them a try!

It is good enough for me

Dec 13, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple to set up and easy to use.

Cons: Too slow to load the media files.

Overall: The most feature that I love when using this soft is the Outlook plug-in so that I never miss any invites. It's also very easy to launch your meeting via the plug-in. Simple to set up.

But it may be your nightmare if there are a lot of graphics and videos.

Best way to effectively communicate for your business

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clear calls, easy-to-use but still elaborate video conferencing functions and webinar tools.

Cons: None

Overall: ReadyTalk is the catch-all for business conferencing needs. I use the teleconference function primarily but webinar functions are effective, current, and easy-to-use. Customer service is immaculate.

New to ReadyTalk

Nov 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Clean interface

Cons: For newbies it can be had to determine join in options.

Overall: It was straight forward for users that have used similar conferencing tools. But for new users with the big green Call Me and Join meeting button it can be confusing if they do not have a 10-digit phone number and just a 4 digit extension in a conference room. The call in and join meeting links are hidden in comparison to the green Call Me and Join button.

ReadyTalk is cumbersome and lacking in basic features

Nov 16, 2016
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: I was handed ReadyTalk as someone else transitioned off our team and purchased it. I have been extremely disappointed with ReadyTalk compared to our old system, GoToWebinar. We use Hubspot and I spend 30 minutes or more setting up the integration and emails each time, where as with GotoWebinar, it was just a click of a button. They don't allow for recurring meetings which is insane. We can't use ReadyTalk for our weekly live trainings, so we have had to switch our entire training model. I am really disappointed with the user interface as well, it feels like it was written in a programming class in the 90s. We pay just as much for ReadyTalk as we did for GoToWebinar and GTW is a vastly superior product. I don't like the operator assisted features, and I was told by the person who trained us that this is our only option if we have a lot of attendees. GTW was very simple, you just pick whether you want to dial in or use your computer audio. No attendees ever had any difficulty understanding, where as in ReadyTalk, we have lots of sound complaints. They also charge you if you leave recordings on their server and do not delete them. I find this pretty obnoxious.

Pros: More customized registration options that allows for more branded look and feel More robust integration with hubspot, brings over a lot of information Ability to add in a quick survey post-webinar

Recommendations to other buyers: No webinar software is very good in my opinion, but steer clear of ReadyTalk. I would go for GTW even though they have their own quirks and issues.

Ready talk is easy to use and keeps conference calls efficient!

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeps a conference call efficient and organized!

Cons: Maybe change the background music...

Overall: One time my phone lost reception during a meeting I was leading and it ended the call with the rest of the team. That was great and we all knew to call back into the meeting.

ReadyTalk Works!

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: East to use.

Overall: ReadyTalk makes my webinar life so easy and most importantly it works consistently. We have lots of users on when we do a call/webinar and it always performs perfectly.

as advertised

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Ready Talk has worked flawlessly for my conferencing needs. No complaints. I would recommend this for anyone looking for a quality conference solution.

Great product

Nov 02, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Cons: Sometimes you can't hear, but I don't think that is all ready talks fault

Overall: I enjoy ready talk. You can hear well, it is easy to use, and signing in is easy! The customer service is always exceptional.

Recommendations to other buyers: not at this time

User Friendly ReadyTalk

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: ReadyTalk is easy to use which is very important when the individuals you want to reach have various technology comfort levels and are across the country. I also like the report they provide with information on who was on line and how long they were on the line.

Ready Talk review

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I always use Ready Talk for conference calls because I can count on it to work perfectly every time. My free call service disapoints. Ready Talk never does.

Love the Ready Talk Team

Nov 02, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Most web conferencing software is basically the same.
What puts ready talk ahead of the competition is the People.
Always responsive, always helpful, always knowledgeable.

Good for business

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Have only had 1 technical issue. Love the mobile app that calls you real quick when you have meeting.

ReadyTalk is AWESOME!

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reliability, different features/functions I hadn't seen in other platforms like ON24, GTM, BrightTalk, etc.

Cons: Some missing features (minor not need-to-have) that I've had with another platform: being able to record slide by slide for pre-recording, and flexibility in terms of changing messaging/verbiage in automated emails through ReadyTalk.

Overall: I requested a demo from ReadyTalk after having a bad experience with ON24 and they won my heart. Features & functionality fit my needs for the most part, and anything else I requested was either already in the roadmap, or passed along to the product team to consider/look into. I feel like customer support says a lot about a company and the customer support at ReadyTalk has been amazing from day 1. I love the platform and think ReadyTalk is heading in the right direction.

Easy to use, reliable and fast

Oct 24, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: easy
reliable
fun

Cons: couple minor tweaks (have to download software everytime to start)
different log-in - web + phone

Overall: Love Readytalk functions like chat, recording & ability to *not* share screen, just slides.

If you can, please add the feature to use only one log-in (our users get confused by having to join both the web, and then to dial in)

Recommendations to other buyers: love the ability to drop slides in the ReadyTalk, to avoid having to share everything else that's on my screen!

Everything you need

Oct 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Some aspects of the platform require weird workarounds, and the UI is often overcluttered, but ultimately all of the features needed are there.

Good resource

Oct 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I've had a good time using this to stay in touch with my remote workers. We use it daily and I can even share my desktop when trying to show staff different things on the computer that they are not understanding verbally.

Overall great conferencing software

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Slides and Application sharing

Cons: We have had issues with calls dropping if I am using the desktop plugin

Overall: I use the software daily for my primary job function. We love that it gives us the capability to load slides in addition to showing an application to the client. We are serving around 7k schools around the world. I would say it has been instrumental in allowing us to reduce our overall travel budget by givings us a virtual platform to walk a client/potential client through

Great Service

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy

Cons: I don't have issues

Overall: Everything is always smooth as silk!!!! The customer service is great. You'll love using this tool.

Makes International Conferences Easy!

Oct 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of Int'l calling

Cons: Wish I could save a video recording of Picture in Picture respondents' web cam (multiple at once if possible) AND the screen sharing.

Overall: Speaking with respondents for interviews internationally can be challenging, with respondents missing the call, not being able to figure out how to call in, etc. With ReadyTalk, the appointment can be set up, save in your Outlook calendar, sent to clients and the respondent (who you call)), the call made, with an operator available to assist with international dialing, chat available for clients and also very easy recording and storage of recordings. Simple!

Recommendations to other buyers: Just the above!

Multi-function product that works.

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Versatility.

Cons: Poor Bandwidth can be a problem and cause delays with screen sharing.

Overall: As an organization, we use ReadyTalk more that once a day. I personally use it to hols meeting with my Associates and Customers all over North America. Audio, Video, Chat, Screen Sharing. Great product.

Recommendations to other buyers: Learn all the little things. There are some great features.

ReadyTalk Review

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I am amazed at how easy and user friendly this site and products are. It makes my job a whole lot simpler. Thank you

Solid Experience Every Time

Oct 18, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I love the moderator-assisted option to setting up and running webinars. It has taken so much stress out of the live event process.

Pretty useful features, interface a bit clunky

Oct 14, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Share application or screen.

Cons: interface a little clunky.

Overall: I use readytalk for work meetings. I particularly like how I can share either my screen, or just a specific application. I also like that people can call in rather than VOIP since often the connect is better and easier for them. I wish the Mac application was a bit easier to navigate with, but over all a good product.

Recommendations to other buyers: No

Great Platform - Great People!!!

Oct 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy of use

Cons: better integration with calendar apps for scheduling

Overall: We use Readytalk heavily for recording training and internal meeting and swear by their service and support! Can't run our business without ReadyTalk!

ReadyTalk is the easiest web/audio platform my company has used

Oct 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, ease of contacting support

Cons: Would like to see better polling features and the ability to use animation within the system and not just by doing a screen share.

Overall: We started using ReadyTalk a couple of years ago at the recommendation from one of my presenters. We have found the platform one of the easiest platforms to use which is great since we have a host of speakers with varying technical skills. The customer service is also top notch.

ReadyTalk is so reliable

Oct 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reliability, ease of use and support

Cons: Features don't match up to the ubiquitous GoToMeeting

Overall: Over the years that I've used ReadyTalk for SiteSell Education, one thing that has always stood out is its reliability. Ease of use is another important factor. Finally customer support has been so stalwart.

Recommendations to other buyers: Not for now.

I like it!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Comments: I haven't use the customer support yet and I have no clue how much it costs to use the system but it is easy to use and the connect has always been clear!

Amazing Customer Service & Great Value

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Usability, functionality, customer service

Cons: Price

Overall: ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country. We have expanded our reach from local to global, developed new connections and increased our webinar attendance numbers significantly using ReadyTalk. ReadyTalk's customer service is unmatched. We have developed personal relationships with ReadyTalk and they're always willing to go above and beyond when we need help.

ReadyTalk keeps getting better. No, really.

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The redesign made it smoother but still recognizable.

Cons: The process to designate co-presenters could be made easier.

Overall: I have been working with the ReadyTalk webinar platform for 3.5 years. There are a lot more capabilities now and they are very useful.
Even my CFO is happy that I got us a new contract that reduced the expenses for participants who were calling in. Try to avoid giving out the toll-free number and go with the regular toll number, the call back feature or computer audio. Your charge for audio connections will be zero!
Account managers and the help desk have always been super helpful and knowledgeable and responsive.
Our next step is to integrate ReadyTalk with our CMRS.
We essentially chose this product again when we went through the selection process again last year.

ReadyTalk is a good choice for organizations looking for a competitively priced webinar platform with great capabilities, easy-to-use interface and excellent support.

Has never let me down

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Nothing beats how easy it is to collaborate with other co-presenters.

Cons: There is nothing that I particularly dislike.

Overall: We rely on webinars to generate leads for our business, so having a reliable solution was key for us. It is much easier for us to partner with other businesses now.

Recommendations to other buyers: When it comes to hosting webinars, your brand's image is on the line. A participant isn't going to associate any technical difficulties with the service provider, they are going to associate them with your brand. That was a key factor in why we made the switch to ReadyTalk. We haven't had any issues since.

Providing Free Educational Events with Ready Talk

Jun 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to send reminders, record sessions and followup with those who registered, both attendees and no shows.

Cons: The codes that are shared with the presenters can be a bit confusing. It is easy to make an error when preparing emails to my teammates in preparation for an event. I spend a lot of time double checking the numbers.

Overall: The ReadyTalk team makes it easy to execute our international events! Using the Event Services team ensures a smooth session for both presenters and attendees. They have a calm and professional demeanor. Just knowing they are there ready to help has given our presenters a lot of peace when preparing and executing our events.

Awesome Sauce

Feb 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am really impressed with their services. I highly recommend it to anyone needing this type of functionality for their business.

They listen to your needs

Feb 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really love ReadyTalk's ease of use. I have used a lot of Web seminar products and this one takes the cake. They really have both the host and the participants in mind when they are building out their product. For quick meetings they make it so easy to get the user on the other end instead of both the host and user having to go through a huge sign in sign up process. Also I have never seen a company care so much about what its users think of their product. They are constantly staying on top of new trends and take your suggestions to heart and possibly even implement it. You don't get that kind of service with the big guys who thinks their product already rocks and doesn't ever strive to update or improve it.

ReadyTalk Service

Jan 15, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: ReadyTalk provides great services for a reasonable price. Their customer service is extremely helpful and will not let an issue go until it is completely resolved.

Best Choice for Professionals

Jan 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Always on, CSRs always available, and the programs always work. It's hard to argue with performance like that! Not only are the CSRs and support techs friendly, but they call back or email if you ask questions...swiftly. They are enthusiastic in responding to ideas. Bottom line, the product is excellent and makes it very easy to conference online or by phone as well as hold webinars in an online environs that looks professional. Love the invites, too. Booyah to the other "free" competitors (that are not free after all).

ReadyTalk is Easy and Friendly

Jan 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I feel like a true partner with ReadyTalk before, during, and after my webinars. They have a great interface and are very supportive of their customers. They have also always been responsive to product requests. There are some that take longer than others, but not everything is as easy as you would think. Regardless, ReadyTalk is great!

Reliable webinar platform integrates with Salesforce and Pardot.

Jan 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ReadyTalk has the ability for all of the presenters to call into one line, ensuring that their experience in having a conversation is free of interruption. That line is then broadcasted to the viewers. This was especially important when I was hosting a webinar with speakers on the west coast, east coast, and in the UK. Their integration with Pardot allows me to automatically segment the list of leads and send relevant emails to them depending on whether or not they attended.

I like the direction their headed where you can incorporate video conferencing into the webinar, however some improvements need to be made in this area, like the ability to record the video conversation of the panelists.

On Demand Meetings

Dec 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are so many pros with this software and their virtual and physical support!

1. The People - Not only are they extremely familiar with the holistic abilities and applications, they are dedicated to continual process improvement, which makes it easier for the users.

2. The Platform - Easy to use and always being refined to optimize efficiency and impact for users and subscribers.

3. Interface - it is the most glitch free and ease of entry I have experienced when using with neophyte attendees. Does not get firewalled, bogged down, etc. Most important - my attendees are able to quickly connect without issue, allowing me to maximize the purpose of the meeting

Easy to use - Best customer service - Totally reliable

Dec 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've tried several different providers and Readytalk has been clear winner for us. Their customer service has been great dealing with anything that we couldn't figure out on our own.

As far as reliability and trouble free meetings, this company has been the best by far. I would totally recommend them.

works well and easy to use

Nov 09, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, simple for customers to use, haven't filled it with load of unnecessary bells and whistles.

Cons: Its too easy to restart a 2nd meeting and kick my self out of the first i'm hosting. especially when on a slow connection and impatience gets the better of me, surely you can tell it's the same user fro the same IP and at least wanr adn ask to continue or just prevent?

Recommendations to other buyers: make sure it does the key things you actually need before worrying about nice to haves.

Great! Very easy to use.

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I'm new to the product and I love that it can sync with Marketo, automatically record registrants, and allow us to edit recordings afterwards. I also like the fact that we can flag questions and mark them as answered -- this makes it easier for our speakers to see the questions in the questions window and answer them easily.

Cons: I wish I could reschedule a meeting directly through the product instead of having to email them to request a change in date/time.

Recommendations to other buyers: Make sure it meets your needs and can integrate with your systems.

Integrated part of my day

Oct 29, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Its simple for my customers and prospects to use which is key, I don't want them to start my training or presentation feeling frustrated because of technical issues or complicated web ex instructions. It works internationally, it integrates to my calendar to make sending out invites simple, and the function within it are easy. Recording and play back is quick. As for ReadyTalk great service, innovative and always coming up with new ideas to improve the product making it easier to access. But also go a step further and provide great advice on using the tools and presentations.

Cons: Can't think of anything that the product is missing or any issues I've had with the vendor. For the last few years of using it I've had no bad experiences.

Recommendations to other buyers: Don't just consider your needs its really important to think about the experience of the people you are presenting or utilizing ready. This is were you'll really see a difference between products out there.

ReadyTalk gets the job done!

Oct 29, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: When we were new users, we loved the customer support that Ready Talk provided. Now, we're pretty much "pros," so we don't need to lean on them as much. However, we have always felt that we have a partner that is interested in our success; we're not just a number. The technology is reliable, with multiple options to create engagement for our participants - these things are critical to us!

Cons: There are a few features that we wish were offered- most notably, the ability to see your speaking notes within the system as a presenter.

Recommendations to other buyers: Ask how groups of various sizes are handled. We found a prior solution to work well for smaller groups. However, we experienced many obstacles when trying to use it with larger audiences (i.e., over 150). ReadyTalk provided a cost-effective, and more professional experience overall, especially for our frequent large audiences.

ReadyTalk Rocks

Oct 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved that this product integrated with HubSpot, making all of my webinar automation seamless and easy. It was also nice to have different options for webinar styles - either the broadcast audio where the presenters don't need to worry about ensuring audience members are muted or the standard version that allowed for web conferencing to take place. The customer service is awesome, the account managers are great, and the live webinar support team are the best. Ensuring that we had everything we needed to go ahead with the webinar was top priority, and all recording and report functionality was ready within a very reasonable, short time after the live webinar ended.

Cons: There were a couple of buggy elements in the dashboard for archiving the webinars that were complete and much older. Despite being archived, many of them would end up remaining in the dashboard, showing an error when attempting to archive again (this was over a year ago when I experienced this, so apologies if it has since been fixed!).

Recommendations to other buyers: Determine what your needs are in regards to the webinar when choosing a software platform to assist you. ReadyTalk is perfect for the smaller webinars (~200 attendees) and conferences, and extremely user friendly - even with zero experience in the platform. ReadyTalk integrates with a number of automation software platforms as well, and in an easy manner, so there is no huge effort required to connect them to products like HubSpot or Marketo.

Amazing Customer Service and High-Quality Product

Oct 21, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country. We have expanded our reach from local to global, developed new connections and increased our webinar attendance numbers significantly using ReadyTalk. What I liked best was the quality of the product and the customer service. ReadyTalk has the most amazing staff.

Cons: Compared to other webinar platforms, ReadyTalk's pricing is a bit high. I was surprised by the first bill I received because there were fees other than the monthly flat rate (i.e. cost per phone line).

Recommendations to other buyers: Research your options. Know what you need in a conferencing service and evaluate factors that matter most to you, like price, quality and customer service.

Simply Easy

Oct 21, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Simply the ease of use. It is a very easy system for moderators and presenters alike to use. On top of a top notch sales, support, and account management teams who will bend over backwards to help you be successful. In addition, they have a fairly strong integration with Eloqua and other marketing automation platforms, which helps automate your sends. The backend easily allows you to access your reports and recordings. Allowing easy access to pull the recordings off the web (in the correct format) or leave them hosted there. With the addition of the speaker room this year, it has helped ease the anxiety of new presenters. It now allows them to chat with the moderator before the call without the participants hearing.

Cons: Ready Talk is consistently pushing out new fixes and functionality. Everything I haven┬┐t liked in my 3 plus year of using the software has been fixed. I am currently a very happy customer.

Recommendations to other buyers: Our business problem is similar to most- how do we drive more qualified leads into the funnel. With a webinar solution that would hold our hand when necessary to ensure a quality result and integrate with our marketing automation platform to ensure that we are tracking results and executing follow-up campaigns appropriately. ReadyTalk was our answer. It has allows us to continually drive more qualified MQL and SQL through our webinars. While remaining simple and easy to use for everyone involved.

ReadyTalk is a Great Complement of Software and Support

Oct 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: ReadyTalk is easy to use. Attendees do not need to download any software to join the webinar. The webinar chairperson downloads the needed software once. It is easy to make other users co-presenters; even with very restrictive systems, literally everyone has been able to download the required software. The tools are easy to manage, intuitive and fit the requirements of webinar presentations. ReadyTalk is continually improving the platform and is requesting and implementing user feedback. Customer support and account management support is very responsive and knowledgeable.

Cons: There was no existing integration with our CRM system. That could of course just as well be something not to like about the CRM system. ReadyTalk offers an API to facilitate the integration.

Recommendations to other buyers: Look a little deeper than just the initial pitch of how many people you can host for how many dollars a month. What are the rates for toll/toll-free/IP call; what are the international rates, how much do they charge for storage of webinars recordings (if that is something you need). What formats do they offer for webinar download? Do they offer conferencing options? Most of all, how personalized is the customer support and account management? With ReadyTalk I have been able to fix problems that occurred during a webinar within minutes before the audience even noticed anything. That's powerful and not easy to replicate.

Great experience with ReadyTalk

Oct 21, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: ePlantSource has been a customer of ReadyTalk since April of 2014 and I highly recommend them as a service provider for your web, audio and video conferencing needs. We originally worked with GoToMeeting and found that a majority of our meetings were getting started late due to participant difficulties in getting the GoTo software launched. Our team greatly appreciates the ease of joining a ReadyTalk conference. I have also integrated our account with my marketing automation tools (HubSpot) and have found that integration to really help in my promotion efforts with our webinars.

Cons: I honestly haven't encountered any negative experiences.

Recommendations to other buyers: Make sure that you are ready to use it when you start the free trial so that you get the most out of it and it doesn't just sit there for 30 days without really taking the opportunity to test it out.