# SmartMetrics Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SmartMetrics Software - reviews, pricing plans, popular comparisons to other Advertising Agency products and more. Source: https://www.capterra.com/p/155944/SmartMetrics --- # SmartMetrics Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SmartMetrics ## What is SmartMetrics? Here's a SaaS description for SmartMetrics: SmartMetrics is the all-in-one client management platform built for marketing agencies tired of juggling disconnected tools. Consolidate your client onboarding, feedback collection, testimonial management, and relationship tracking into a single, brandable experience your clients will actually enjoy using. Track client health at a glance, collect reviews that boost your reputation, and never let a valuable relationship go stale. Whether you're managing retainer clients or project-based work, SmartMetrics gives you the visibility and control to strengthen every client relationship - without the tool fatigue. ## What is SmartMetrics used for? [Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Advertising Agency](https://www.capterra.com/advertising-agency-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $36 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartMetrics?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://smartmetrics.co&name=SmartMetrics) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartMetrics 4.8 (5) VS. [4.8 (417)](https://www.capterra.com/p/178111/Ziflow/reviews/) Starting Price $36 Per User, Per Month Starting Price $199 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.6 (340) Value For Money 4.6 (5) Value For Money 4.6 (322) Customer Service 4.8 (5) Customer Service 4.8 (327) ## SmartMetrics alternatives [4.6 (117)](https://www.capterra.com/p/173311/Adalysis/reviews/) Starting price $126.00 Per User, Per Month [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month [4.6 (2,315)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting price $139.95 Per User, Per Month [4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/155944/SmartMetrics/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Click Tracking Track the amount of clicks on individual products to measure campaign results Client Management Manage contact details and communication with clients Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving SmartMetrics 15 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Track the amount of clicks on individual products to measure campaign results Manage contact details and communication with clients Provides a channel for team members to share media files, communicate, and work together Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Alter the layout and content of reports Manage and post content across multiple social media accounts and platforms simultaneously Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Plan and coordinate all the resources, costs and time needed to execute assignments View and track pertinent metrics to find patterns and gain insights from data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.6 (5) Free Version Free Plan $0.00 It includes: - 1 Team Seat - Your Agency Branding (limited) - Lead Finder Pro Plan $36.00 Per User,Per Month It includes: - 3 Team Seats - Your Agency Branding (limited) - Lead Finder Max Plan $100.00 Per User,Per Month It includes: - Unlimited Team Seats - Your Agency Branding (limited) - Lead Finder Value for money 4.6 (5) 4.6 Based on 5 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Loom](https://www.capterra.com/p/191187/Loom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Teo D. Legal Consultant Legal Services ### "Cheap and a lot of statistics but lacks true insights" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 9, 2019 Pros It gives you a lot of information about how your Instagram account is doing and is numbers rich Cons Developers should focus on ways to put all this data in perspective and bring personalized insights to users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Latifa A. Digital Consultant Marketing and Advertising ### "The perfect analytics for Instagram!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2018 It's an amazing tool and I found it after researching so many options for Instagram analytics and they were the perfect tool with very good packages. Pros The tool is very easy to use and you can easily track and growth for all your clients in one clear dashboard. The tool also gives alot of insights into your Instagram followers which is very helpful and useful. Cons Detailed reports requires facebook admin privileges but I think this is because of Facebook. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Peter G. Business Analyst, Trainer, Mentor Information Services ### "Great tool for your instagram success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 28, 2018 SmartMetrics helps to track your performance on IG. Without a metrics tools it is not see easy to see if you are on the right track, this tool really helps to perform better. Pros Extensive charts that fulfull almost any need Very quick and helpful support Cons I found some (minor) bugs in charts, but they were fixed very quickly, well done! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner & Marketing Specialist Marketing and Advertising ### "Great customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 28, 2018 Overall i think its good for what they charge and I like that the response time on support is fast. They are eilling to take advice and make changes as needed. Pros I like the fact that it is strictly analytics for instagram. They have more then most of the other companys for a reasonable price. Most of the analytics they offer are very different from what you may see on other platforms and they have a scheduled export feature which is pretty cool. The ability to customize your desired date range makes this alot easier when trying to report. Also the fact that it tells you lost followers in addition to the ones gained as well as the average. Customer service is great! Cons Back to the scheduling feature. I really wish they would allow me to schedule a custom export. In my case I need a report exported every 4 weeks that shows me analytics from the past 4 weeks. My clients pay on a per 4 week basis. It is very time consuming to have to schedule out every time i need to go on and export things for my clients versus having it sent to my inbox the day I need it. In addition, the time zone seems to be a little off because it shows i post 3 photos and 1 video when in reality i posted 2 photos and 2 videos. Which makes that function usless amd confusing to my clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jacklyn J. Marketing Manager Real Estate ### "Smartmetrics review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2018 Pros Smartmetrics was GREAT for what we used it for here in office! Our main use was for growth of followers over all, and specifically the hourly time stamps of when we were gaining/losing Cons This product was great! No complaints, only reason we are stopping is I was paying for the use myself, not our team, and I am leaving the team to pursue another career! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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