# Wigzo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wigzo the right Marketing Automation solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155948/Wigzo/reviews --- Wigzo 4 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Wigzo Ease of use 4.1 Customer Service 4.3 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AP Ashley P. Assistant to Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy Tool to Utilize and Implement" July 20, 2023 5.0 Pros Very straightforward implentation and the platform is very easy to utilize. Customer support has been superb. Cons Some of the bells and whistles aren't as straightforward and require help from their team, but their team is amazing and has been able to help swiftly with any requests, questions, or concerns. Reason for choosing Wigzo Cost, Ease of Implementation, They Work with CBD Companies Switched from [Sprout](https://www.capterra.com/p/175756/Sprout/) Their tool failed to reach my audiences in mass on multiple occassions. Review Source YB Yamini B. Lead Creative Communications Retail Used the software for: Less than 6 months ### "Outstanding Customer Support Team" December 2, 2020 4.0 My entire review was just to appreciate the efforts of two of the customer support agents: \[SENSITIVE CONTENT HIDDEN\], who've been coordinating with us for the past few months. I'm absolutely impressed to see their efforts. Irrespective of the time or prior commitments, they are always ready to help. My queries and issues are always resolved either immediately or within the next few hours of raising the issue. They are extremely patient and very soft-spoken. Once again, Kudos to the team and to the efforts you guys put in! Thank you Team Wigzo :) Pros Once you learn and understand this software, it would become an integral part of your business. All the daily updates that you'll send out will keep all your customers engaged. I receive the updates too, and honestly, I admit they will help boost your sales! Cons "Ctrl+z" doesn't work. Once you've made an accidental error, you won't be able to undo it. At times, when my emailer's ready and I try to save it, nothing happens. It's only because of your customer support team that I got the necessary help and hacks to work with it Review Source Response from Wigzo December 18, 2020 Thanks, Yamini for such words, and we're glad to know your experience with both our platform and the team. Cheers! BL Braden L. IT & Marketing Director Retail Used the software for: 6-12 months ### "DO NOT USE THIS SERVICE!" March 2, 2021 1.0 Do not use this service. They will take your money, and your data, and not provide any sort of value. They are a middleman company, and pretend to be the real company. (i.e. they claimed to be an SMS service, while in reality, they were using Attentive, and charging us more, and not following best sending practices). Since leaving their platform, our company has grown substantially. They were holding back our growth. Pros Absolutely nothing. They did not back up any of the claims they made, and were a complete scam. Cons Everything. They pretend to be something they are not, they charge you more than similar companies, they don't respond to messages, and ignore you when there are issues. Terrible communication, poor attention to detail (they made many typos on our site), not organized, no reliable point of contact, poor data reporting, many empty promises, incomplete product, unprofessional team. Need I say more? It took us over two weeks to cancel this service because we couldn't get a response from anyone on their team, and they were withholding customer data that belonged to us. We nearly had to take legal action due to the lack of cooperation. Please do not sign up for this service, you will regret it. Review Source AK Abhishek K. Co-founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Innovative" November 27, 2020 4.0 I am very happy with the team and the tool. It helped us a lot in generating a second line of revenue for our business in a very less amount. Pros Ease of use. 360 degree approach for remarketing. Cons Less options in terms of creative templates. Review Source Response from Wigzo December 14, 2020 Thanks for the lovely review, Abhishek! We are glad to know about the results you're experiencing with us. And, we hope we will be your unmatched growth engine now and forever! Keep being awesome. Thanks. KM Kevin M. Business Owner|Copywriter|Social Media Brand MGT. & Hubspot Certified Inbound Marketing Specialist Marketing and Advertising Used the software for: I used a free trial ### "Automation & Growth, like peas & carrots." March 10, 2018 4.0 Pros Simple interface. Simplified workflow. easy enough for a novice and deep enough for seasoned developers. Cons I wish it had api capabilities and AI. But all in all its solid for what it was designed for. I recommend it. Review Source Response from Wigzo December 14, 2020 Thank you for the review, Kevin! BTW we loved the review title :P :) \*Hugs\* UA Utkarsh A. Used the software for: ### "Simple and to the point yet extensive" October 22, 2016 5.0 A great and easy to use product for both tech savvy as well as the average user. Yet has an extensive set of features, competitive pricing and quality. Review Source Response from Wigzo October 25, 2016 Thanks for the Review Utkarsh. We hope to keep serving you in Future. Keep being awesome. Thanks. Apeksha O. Corporate Communications Associate Computer Software Used the software for: 6-12 months ### "null" July 6, 2017 5.0 Review Source Response from Wigzo December 14, 2020 Thanks, Apeksha! Similar Products Featured ## Related categories [Campaign Management](https://www.capterra.com/campaign-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.