Draycir

Spindle Document Distribution

3 / 5 1 review


Average Ratings

1 Review
  • 3 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Draycir
  • www.draycir.com
  • United Kingdom

About Spindle Document Distribution

Spindle Document Distribution delivers your outgoing documents in batches or individually, via email or to print. It will help to save time and reduce postage and stationery costs. Documents sent by Spindle Document Distribution can be branded to your company. Its easy to attach terms & conditions, add promotional offers and change designs, depending on how and what you send out.


Spindle Document Distribution Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Compliance Management
  • Document Assembly
  • Document Conversion
  • Document Delivery
  • Document Indexing
  • Electronic Signature
  • Email Management
  • Forms Management
  • Full Text Search
  • OCR
  • Print Management
  • Version Control

Spindle Document Distribution Reviews Recently Reviewed!

Service somewhat lacking, long expensive lesson learnt....

Oct 04, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: Once the software is up and running correctly it seem pretty good, although the experience of implementing it has somewhat tainted this. Very easy and simple to use and doesn't seem to sap to much storage, so far.

Cons: Took the best part of three years to implement correctly by which time the costs had spiralled to a point where it would be difficult to quantify the return on investment, no recompense from Draycir by way of extending annual licence or refund. The blame was weighted towards Sage, although Draycir knew exactly the version we were running before implementation. The software was riddled with minor bugs meaning crashing out or having to search multiple times for the same documents. Having looked in to it more in-depth there seem to be monthly subscription products out there that do a similar function at a much lower cost.

Overall: If we decide to stick with it it will eventually provide easy to use electronic storage of all of our documents, including been able to recall prof of deliveries and email them straight from your desktop

Vendor Response

by Draycir on October 30, 2017

We are sorry to hear about the delays you experienced in getting your software up and running. We endeavour to work closely with all our Authorised Resellers in line with our agreed service levels. We are pleased that you are now seeing the value of the software and are finding it very easy and simple to use. If you would like to discuss this further, then please get in touch.