The Wylie Business System

4.5 / 5 13 reviews

Who Uses This Software?

The Wylie Business System is designed for small to mid-sized businesses that need to keep close track of appointment scheduling, inventory control, customer data tracking and converting leads.


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $89.00/month
    See pricing details
  • Pricing Details
    Multi-location discount
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Wylie Systems
  • wyliesystems.ca/
  • Founded 2006
  • Canada

About The Wylie Business System

Wylie Systems Inc. has been in the software-as-a-service sector for 10 years. Wylie has been an industry leader, in providing the advantages of cloud-based systems to companies that need to keep close track of appointment scheduling, inventory control, customer data tracking and converting leads.


The Wylie Business System Features

  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Point of Sale (POS)
  • Purchasing
  • Time & Expense Tracking
  • Training Management
  • Vendor Management

The Wylie Business System Reviews Recently Reviewed!

POS System for sales and inventory tracking

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: You can use this program for just the basic sales and invoices with no training or as management use the more advanced features which are equally easy to learn and use.

Cons: No issues

Overall: The system is user friendly and can track sales by product, employee,profit margin and much more. Very helpful aid for forecasting orders and tracking inventory. Support is always available and very helpful with easy to understand explanations.

Recommendations to other buyers: Take advantage of the training sessions to get a good overview of the program.

Great system for a small business

Jan 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use.

Cons: Sometimes it takes a few attempts to run invoices through.

Overall: Previously we used a different system. The representative has surpassed our previous system. Very easy to use!

Recommendations to other buyers: Overall it's working great.

Very happy.

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Customer service. Easy to use.

Cons: Seems to work only with google chrome.

Overall: The system has been great to use. Very easy to navigate. The company is always working to improve the software and looking for customer feedback. The customer service is fantastic.

Recommendations to other buyers: Make it easier for devices without chrome.

POS Review

Dec 21, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: There has been highs and lows - but for the most part is an improvement. The calendar application has alot of bugs, still but can see the changes!

great system

Dec 20, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Have loved the POS for inventory, sales and reports since we started using 4 years ago. This is wonderful, very accessible and supportive of our needs. Have recommended the POS to several IP clinic owners. I know that many of the enhancements are still works in progress such as the scheduling system. It's not as easy and user friendly as our current system but hopeful that it will be in future.

Very easy to use

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love it. Was very easy to install and start using right away. They also do updates to improve the user interface. Would definitely recommend.

Uncomplicated!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use...no questions about how to interact, but great support if we ever need it!

Cons: Awaiting some small additions that would be beneficial, but they are very small...

Overall: We run a busy, busy office, with several hands on the system...the ease of use for all involved has been a pleasant experience! The customers are not aware of how different this system is compared to what we used to use...it is so seamless!

Recommendations to other buyers: Buy it!

very happy with Wylie POS system

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and understand. help videos

Cons: can not carry over balances owed during next visit on cash register.

Overall: The system is amazing. Very conducive to our needs. The costumer service is impeccable, when ever i have even the smallest question or concern they are back to me right away with plenty of helpful advice.

Great POS system, awesome customer support.

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. The different reports that are available. There are lots of filters so you can narrow down what you are looking for.

Cons: There aren't really any issues that I have come across. There are a few things, like credit/returns that I have problems with, but that a feature we don't need to use often, so it is more of remembering the steps more than a problem with the software.

Overall: We have been using Wylie for about six months, while there have been some bugs to work out, the customer support has been the best I've ever experienced and issues are solved immediately. They are constantly adding new features and listening to what their client's needs are. I don't think I have ever waited more than 10 minutes for a problem to be solved, even if it wasn't a problem on their end. - ALWAYS answers the phone.

Wylie Review

Dec 02, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It covers many needs of our clinic with scheduling, appointment reminders, customer accounts, and invoicing.

Cons: It can be confusing or malfunction. Some of the aspects we need don't work well. It's often confusing how the invoices read on the customer accounts and how some transactions aren't included in account transactions.

Overall: Our experience has been good. The customer service is great. The functionality could be better and the system has gone through some down periods which has made for some stressful busy clinic days. The functionality does continue to improve so it has much potential.

Recommendations to other buyers: Updating the scheduling has been great.

Happy with the software.

Dec 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Costumer service. Always making improvements.

Cons: On certain computers the size of the window can be too small and it includes a lot of scrolling.

Overall: I have been very statsfied with the software. There are certain areas that I hope to see change in the future but they are constantly making improvements. The costumer service is amazing! They are quick to fix issues and always asking users what we would like to see done differently.

Point of Sale

Dec 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The sales process and inventory management are so efficient as well as communication with customers

Cons: Wish the client had ability to change their appointment if necessary

Overall: Wylie Systems has created a program that allows users so many options - all in one. I am able to accurately track inventory, sales, sales tax, process payments or returns easily. I love the feature to communicate with customers too-whether scheduling weekly visits, or sending emails to certain groups without much effort. I do wish the customer had access to the schedule to change their own appointment if necessary, and I believe that feature may be coming. I don't think I even utilize all that the system can do for me! Customer support has been incredibly responsive. I would definitely recommend Wylie Systems as a preferred vendor and a valuable investment for your business.

Recommendations to other buyers: Customer service is superior. Accessible. Responsive.

Great product and superb service!

Dec 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been very pleased with all of my experiences and with new employees messing up a few things, Wylie staff were able to help me "undo" their data entry errors and quickly teach me how to do it next time! Awesome response time and great to work with. I would highly recommend the Wylie Business System to anyone. A great value!