# Wylie for Weight Loss Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wylie for Weight Loss the right Membership Management solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156034/The-Wylie-Business-System/reviews --- Wylie for Weight Loss 4.6 (46) [View alternatives](https://www.capterra.com/p/156034/The-Wylie-Business-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Wylie for Weight Loss Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews SS Susanna S Owner , coach , RNHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “They actually have the best rates with no hidden costs or fees .“ November 12, 2024 KG Kristen G Clinic ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “The inventory and POS system with Wylie is super easy to use and does everything that I need it to.“ October 14, 2021 ## Showing most helpful reviews Showing 1-25 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner / Doctor of Chiropractic Health, Wellness and Fitness Used the software for: 6-12 months ### "Feedback" July 30, 2018 4.0 Overall the software is a good value and they are contently trying to improve the product. Just like any other platform out there, there are some good things and things that could be improved. Good value though. Pros The amount of features and ability to ad additional users and employees is good. Text and email reminders are very helpful and there are good additional features. Cons The scheduler is not very good and can use some improvements. It could be easier to have quick access and the ability to edit future appointments for clients. Review Source Response from Wylie Systems August 9, 2018 Thanks for the feedback! It would be good to know what you don't like about the scheduler. In general our customers tell us they like it...we will continue to improve it though, based on feedback we receive. Will. SS Susanna S. Owner , coach , RN Health, Wellness and Fitness Used the software for: 2+ years ### "I like love this POS system and excellent customer service." November 12, 2024 5.0 Highly recommend. Very satisfied can’t wait to use WyliePay. I am using Wylie POS for 10 years! Very user friendly. Pros That I could actually talk to a human, both \[sensitive content hidden\] and \[sensitive content hidden\] was responding immediately to my request . \[sensitive content hidden\] answered my question on the weekend - not that I expect it at all but it shows his dedication and that he goes about and behind for his clients They actually have the best rates with no hidden costs or fees . Cons I liked everything. I don’t even think is use all it can do ! Review Source AL Ashley L. Owner Used the software for: ### "Wylie Review" December 2, 2016 3.0 Our experience has been good. The customer service is great. The functionality could be better and the system has gone through some down periods which has made for some stressful busy clinic days. The functionality does continue to improve so it has much potential. Pros It covers many needs of our clinic with scheduling, appointment reminders, customer accounts, and invoicing. Cons It can be confusing or malfunction. Some of the aspects we need don't work well. It's often confusing how the invoices read on the customer accounts and how some transactions aren't included in account transactions. Review Source Response from Wylie Systems August 9, 2018 Thanks for the review Ashley. I'm glad you are happy with the improvements we continue to make and features we continue to add (without increasing your fee). Let me know if there is anything that you still don't understand or that you would like to see changed. Will. LP Laura P. RN Manager Medical Practice Used the software for: 2+ years ### "Wylie is fantastic!" January 5, 2022 5.0 Excellent Pros The scheduling, POS, metrics and sales summaries are fantastic. What I have appreciated the most is \[SENSITIVE CONTENT\]'s immediate response to any problem we have run into, big or small. Cons Perhaps make an easier way for us to categorize the clients (P1, P2...etc) so that our total numbers of clients can more readily be accessible. Review Source Response from Wylie Systems January 13, 2022 Hi Laura, Thank you so much for your feedback. We are so glad you are finding Wylie beneficial to your practice. Coincidently, we have plans to create a report with capabilities similar to what you described! We will be sure to send out an update once this is complete. Thanks! KS Kimber S. co-owner/coach/trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Superior Customer Care" July 30, 2018 5.0 My absolute favorite part is anytime I have an issue, big or small, I simply call the number on the screen and someone answers- or immediately gets back to me. They are always able to fix issue from there end. The customer care/service is so far above and beyond anything I've ever experienced that I would use this system for no other reason. Seriously. There is no automated system. It's a real person who actually talks to me and solves my problem usually within minutes but never more than one business day-which includes weekends! It's amazing. Pros I didn't have to set it up myself. My background is not business. I can't imagine how overwhelming it would have been to create POS system. Wylie made it so simple to start up our business and allow me to take care of my clients and focus on them instead of spending hours trying to figure out how to track inventory. Cons I did not know how to interpret some of the data this program could generate. Had I understood it, I could have used it to improve how I reordered product. Also, originally, it was hard to edit products out of the system. Review Source Response from Wylie Systems August 9, 2018 Hi Kimber, thanks for taking the time to review Wylie! We're glad you like our product! Keep in mind that if your help videos and documents aren't enough, you can not only call, text or email, but you can schedule a Q&A/training session any time. Will. KG Kristen G. Clinic owner Health, Wellness and Fitness Used the software for: 2+ years ### "I love Wylie!!" October 14, 2021 5.0 The customer service with Wylie is above and beyond what you would receive from any of company. If I have any issues, I can get a response within minutes! I have asked for features to be added and they have done that. I can't say enough about \[SENSITIVE CONTENT\] and his team! Pros The inventory and POS system with Wylie is super easy to use and does everything that I need it to. Cons There are so many different features to the reporting part of the POS that sometimes when I am looking for something specific, I know the system can do it but I am not sure where to look. If I can't find it on my own, I just call or email Wylie and I get a detailed answer to my question pronto. Review Source Response from Wylie Systems October 18, 2021 Hi Kristen, Thank you so much for the kind feedback! We are always working to improve our software, and we will take your feedback into consideration when doing so. We appreciate your support! Darcy. PJ Pauline J. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Ideal Protein Clinics" August 5, 2018 5.0 They have been fantastic! Listen to suggestions and slowly look for ways to incorporate many of them. They have grown and adapted a lot the past two years to better serve their clients. Pros This software offers all of the systems needed for me to run my business efficiently. I know many other offices that use several systems that are all offered in this one. The schedule, before and after pictures, provider communication, tasks, notes and place to save documents. LOVE! Cons I don't dislike this product however wish it get the option to allow clients to make and change their appointment web-based on their own and wish that with several services scheduled, they didn't overlap on the calendar. Review Source Response from Wylie Systems August 9, 2018 Hi Pauline, thanks for taking the time to evaluate our software! We're thrilled that you like the all-in-one aspect of our product and the fact that we're continually improving it. We have plans to add online booking and intend to start that work in the fall. Will. MM Maria M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Point of Sale" December 2, 2016 5.0 Wylie Systems has created a program that allows users so many options - all in one. I am able to accurately track inventory, sales, sales tax, process payments or returns easily. I love the feature to communicate with customers too-whether scheduling weekly visits, or sending emails to certain groups without much effort. I do wish the customer had access to the schedule to change their own appointment if necessary, and I believe that feature may be coming. I don't think I even utilize all that the system can do for me! Customer support has been incredibly responsive. I would definitely recommend Wylie Systems as a preferred vendor and a valuable investment for your business. Pros The sales process and inventory management are so efficient as well as communication with customers Cons Wish the client had ability to change their appointment if necessary Review Source DC Debra C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "It's all in one place!" July 30, 2018 5.0 Increased control over inventory and increased organization of client data. Pros I like the fact that it serves two sides of my business, inventory control and management of client information. But I have to say that what I like most is the fact that a person answers the phone every time I call. Everyone I have talked to has been quick about solving my problem and very courteous. They are always looking to improve the product, letting me know when improvements are expected and listening to what improvements would make it easier for me. I am not bombarded with emails. Great company. Cons It times out and frequent sign-ins are necessary during the day. Review Source Response from Wylie Systems August 9, 2018 Hi Debra, thanks for taking the time to review Wylie! We're glad you like our product! We're sorry that it times out when there is no activity, but as you probably know, that is a HIPAA requirement to protect patient information. Will. DD Deidre D. Clinic Manager Health, Wellness and Fitness Used the software for: 2+ years ### "POS Review" August 8, 2018 4.0 Wylie has helped me with ordering product and managing shipment. Pros I like that it has multiple features like the scheduler. Cons I wish there was a faster way to create a new client. I don't like having to enter them into one area and then schedule in another. I would also like if the scheduling tool allowed for bi-weekly appointments and once a month appointments. Review Source Response from Wylie Systems August 9, 2018 Hi Deidre, thanks for your time! We're glad you like the many integrated features of Wylie. It looks like you aren't aware of how to create recurring appointments (weekly, bi-weekly, monthly etc.) - you just need to click the recurring appointment box when creating your appointment - please call, text or email if you need help. Will RW Ronald W. President Medical Practice Used the software for: 2+ years ### "Cant Imagine Doing Without It" July 27, 2018 5.0 Fantastic. They are always quick to respond. Pros Easy to use and fast. Makes check in and out very quick Cons Some of the navigation is cumbersome but its really just a minor thing Review Source Response from Wylie Systems August 9, 2018 Thanks for taking the time to provide feedback Ron! We're glad you like it! Please let us know any ideas you have to make it better. Will. JR Jennifer R. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "very happy with Wylie POS system" December 5, 2016 5.0 The system is amazing. Very conducive to our needs. The costumer service is impeccable, when ever i have even the smallest question or concern they are back to me right away with plenty of helpful advice. Pros easy to use and understand. help videos Cons can not carry over balances owed during next visit on cash register. Review Source KP Kara P. Nurse Practitioner Professional Training & Coaching Used the software for: 6-12 months ### "New business owner" December 13, 2018 4.0 Pros I can query sales pretty specifically . Cons It doesn't work with my Square reader or any of the wireless Cayan devices Review Source Response from Wylie Systems December 18, 2018 Hi Kara, You can use the system with the Square Reader and we are directly integrated with Cayan either with Card Reader or their Genius device. As you know, you can call us any time if you need help. Will. AH Ann H. Manager Medical Practice Used the software for: Less than 6 months ### "Uncomplicated!" December 14, 2016 5.0 We run a busy, busy office, with several hands on the system...the ease of use for all involved has been a pleasant experience! The customers are not aware of how different this system is compared to what we used to use...it is so seamless! Pros Ease of use...no questions about how to interact, but great support if we ever need it! Cons Awaiting some small additions that would be beneficial, but they are very small... Review Source JO Jennifer O. Used the software for: ### "A++++ rated" December 15, 2016 5.0 Very easy to use! Thank you for your quick response time with any questions we have! Great customer service! Review Source SM Sherri M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I’ve Looked at Other Platforms" October 27, 2021 5.0 As mentioned before, I am so impressed with the responsiveness of \[SENSITIVE CONTENT\] and his team. Pros Tailored to my business I am able to use Wylie as a POS, Scheduler and a Customer Management System. The team at Wylie is always very responsive and quick to implement any ideas that their uses have. Cons Mobile version. I know that this is in the works and I am looking forward to seeing how the site or an app becomes available. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Wylie for Weight Loss Wylie is preloaded with many tools that I need for my business. Review Source Response from Wylie Systems November 9, 2021 Thank you so much Sherri! We work hard to provide the highest quality support possible and we are so glad that your experience reflects that. As you mentioned, we are working to enable access to even more features on your mobile device. I will be reaching out to ensure you have access to all of the features currently available on your phone! Darcy. VR Verified Reviewer President Health, Wellness and Fitness Used the software for: 2+ years ### "Overall Review" July 27, 2018 4.0 At this time we only use the schedule due to not being very happy with the rest of it. We may eventually stop that when we find another scheduling program. Pros Scheduling program is very useful. I especially like the reminders sent to clients. This part of the POS system is why we stay. Cons We have experienced problems with the inventory section. We need a more comprehensive inventory program and had to purchase another system for this. So we no longer use the inventory. I also did not like the email section. There were no choices for designing emails with different fonts, sizes, bold, italics & colors. I used it very little and eventually stopped because I could design attractive emails in Outlook. I was hoping to use it for newsletters but because of the lack of design functions I use Outlook instead. Review Source Response from Wylie Systems November 26, 2021 We are glad to hear that you enjoy scheduling in Wylie! I am sorry that you did not have the same experience with inventory control and creating email templates. We have added a lot of capabilities to email templates since your review, that I hope you find useful! We would love to hear from you to help with inventory control or hear any feedback you may have. Please contact us at support@wyliesystems.ca VR Verified Reviewer Program Manager Government Administration Used the software for: 2+ years ### "Wylie Business System Review" August 6, 2018 4.0 Wylie systems maintains effective client profiles and records. We are able to research and create client plans based on data collected for purchasing behaviors, attendance and diet performance Pros This system was easy to use and coordinates well with the Ideal Protein business. The letters and communication feature is nice and allows the opportunity to save templates for fast and easy correspondence. The calendar is very good and easy to use. I especially appreciate the notification element incorporated on the customer side to keep clients informed about their appointments. The service is exceptional. Questions were answered timely and any problems with the system were handled quickly. Cons The inventory system is lacking features and functions to make it easy to view available stock and effectively prepare business orders. The process is too segmented and is not efficient when trying to create reports and determine business needs. Review Source Response from Wylie Systems August 9, 2018 Hi, and thank you for your time! I'm glad you like the system! Please phone, email or text us with what you would like to see changed in the Inventory section. Will. Sheila P. Regional Development Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Why Wylie Business System" August 1, 2018 4.0 Pros I like that it fully covers all of my inventory, wether it is Ideal Protein or other supplements that I sell. I can keep track of sales, inventory, margins, invoices, and accounting in one place for my business. I can also use the scheduling calendar to keep track of changed appointments and cancellations. It is a one stop shop to track and analyze my business. I love that I can contact Wylie and receive a quick response and explanation to any questions or issues. They are always listening and improving their service to meet our needs. Cons I have not had any other software like it to compare it with. Review Source Response from Wylie Systems August 9, 2018 Hi Sheila, thanks for taking the time to review Wylie! We're glad you love it. We will work hard to make sure it continues to meet your needs! Will. Ashley M. Distributor Medical Practice Used the software for: 1-2 years ### "Great business software!" October 9, 2018 5.0 Pros Easy to use and teach; different colors for different providers appts; lots of tools for keeping up with purchases and inventory; predictive purchase helper for what has been sold/popular items Cons Would add more quick buttons; option to post a payment over the amount without automatically applying a cash-back transaction to edit and remove; email reminders come from the provider of the appt, not the person who scheduled the appt. Review Source Response from Wylie Systems November 20, 2018 HI Ashley, Were glad you like our system!! Thank you for the feedback. Please see the scheduler page in the setup section for more options on email reminders. Please send me an email with more information on what you mean regarding cash-back transactions - w.mckinty@wyliesystems.ca. Will. Laurie O. Review Specialist Civil Engineering Used the software for: 2+ years ### "Excellent Service" July 30, 2018 5.0 My overall experience has been great. I have always received prompt attention to any issues I have had which have been very mimimal. The cost vs service is unbeatable. Pros The ease of learning and the tutorials that are readily available Cons The ability to store documents in larger quantities is the only downside I have had. Review Source Response from Wylie Systems August 9, 2018 Hi Laurie, thanks for taking the time to review Wylie! We're glad you like our system! Please let us know what problem you are having when trying to store large document quantities, that shouldn't be a problem. Will. Sheri Z. Owner and Weight Loss Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Love Wylie!" July 27, 2018 5.0 Love Wylie! Very easy to learn and use. Customer service is awesome. My workflow has improved since I implemented Wylie! Pros What I love most about this software is the ease of use and all of the functionality including my POS and schedule are all combined. I also love that it's in the cloud so I can access it anywhere.The reporting is amazing. I'm sure there are functions that I don't even know I have yet as I am fairly new to the software. Cons There are always improvements that can be made but team at Wylie is always open to hear suggestions! Review Source Matt A. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "A great choice" July 29, 2018 5.0 The system works great. Or tracks my inventory, runs my POS, as no keeps track of everything for me. Pros It is comprehensive, but still always improving. Cons Nothing, I feel like the software does everything I need. Review Source Response from Wylie Systems August 9, 2018 Thanks for the feedback Matt! Glad your happy with everything...we'll make sure we don't mess with how the system works/how you navigate, as we continually add new features. Will. Danielle P. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent System" July 30, 2018 5.0 Pros Wylie is extremely user friendly. Myself and my staff have had no problems using the system. They also have excellent customer service anytime we have a question we are able to get an answer right away. Wylie is always open to suggestions anytime we have an idea it is taken into serious consideration. I cant say enough about this company. Cons We have not had any issues with the system. Review Source Response from Wylie Systems August 9, 2018 Hi Danielle, thank you for taking the time to provide that very positive review! We will work hard to continue to meet your needs! Will. KP Kimberly P. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "My experience with Wylie Business System" July 30, 2018 5.0 The Wylie Business System has made daily, weekly, monthly and annual sales monitoring extremely simple and very easy. I can access virtually any necessary information with just a few clicks of the mouse. Can't imagine running my business without it. Pros Easy to use system, NO bugs, Great customer support when necessary, dependable Cons The color of the home page and the font (thinner than I'd like) Those are the only negatives I can think of! Review Source Response from Wylie Systems August 9, 2018 Hi Kimberly, thanks for taking the time to review Wylie! We're glad your enjoying the system, we will work hard to make sure it continues to meet your needs! Will. Similar Products Featured