Who Uses This Software?

Small-Medium & Large/Enterprise Level Discrete Manufacturers. OEM & Tier 1 Suppliers Including Companies Like CAT, Navistar, Perkins, Hyundai, GM, Ford, Lear, Chrysler, FIAT, Polaris, Magna & Boeing.


Average Ratings

14 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $20,000.00/year
  • Pricing Details
    Different Pricing Options Available. Please Email sales@pinpointinfo.com
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • PINpoint Information Systems
  • pinpointinfo.com/
  • Founded 1997
  • Canada

About PINpoint

PINpoint is an industry leading Manufacturing Execution System that both 'controls' and 'monitors' manufacturing operations for unprecedented error-proofing. PINpoint is used daily Worldwide in many languages to help customers optimize their manufacturing operations. Customers include Caterpillar, Navistar, Perkins, GM, Ford, Chrysler, Hyundai, Nissan, Toyota, JCI, AWTEC, Magna, Automodular, Arvin Meritor, Benteler, Polaris, Boeing, Mercury Marine, and JMC China.


PINpoint Features

  • Document Management
  • Forecasting
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management
  • Traceability

PINpoint Reviews Recently Reviewed!


Overall experience with software, installation & support has been positive

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, visual queuing, multi-lingual, mature interfacing ability with controllers, tools & print functions.

Cons: There are occasions where software needs to be able to account for network activity and other anomalies and respond in a way that is self-adjusting. (But, as these issues arise they are able to accommodate). We have had to do some database tuning to optimize the DB transactions.

Overall: Error proofing & assembly build accuracy as well as historical build validation.

Excellent Process Control Application allowing the right Mfg role to manage their process scope.

Apr 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Strong Process Control with GUI level read across station to station. Tools can be set up in the library that can be used by Process Engineers to manage their process without needing Controls Engineering input and help in most cases.

Cons: Requires increased skill sets in each group working with it but on the positive side easily managed. The application does require a new approach to managing process control. It is not the traditional PLC layer control system. That is not a bad thing, just requires a commitment to move forward with new technology that provides a new set of functional benefits that cant be achieved in traditional PLC layer.

I am updating current processes, creating new processes and help debugging in the workshop

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: This software is capable to work with various brands of equipment which allows having competition between manufacturers

Cons: Every changed made to a process is live. Not able to manage several version of the process with "go live" date.

By implementing PINpoint 6 years ago, we discovered a usefull and robust application

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is highly configurable and PINpoint team helped us building our skills to manage it ourself. It provide a lot of functionnalities that can be implemented gradually. Our most used funtionnalities are torque tool control, PLC interface, check lists, quality alerts, andon system with process interlock. The software has proven to be reliable with a very low downtime and when we exceptionally face a critical issue, PINpoint team have been very reactive to handle it and provide a solution. Reporting capabilities greatly improved with last version and it helps to identify process weakness that need to be addressed to improve our productivity.

Cons: Corrections of minor issues are sometimes very long to come and the major upgrades are complexe and can cause some issues.

Have been using this software for 7 years, very good accountability

Apr 23, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The amount of data captured was extremely large. Good for capturing measurement data and torque data. Very good tracability.

Cons: Sorting through the data was not as easy as earlier versions. Older hardware devices remained within the database and was a pain to delete forever.

Overall: Mainly the traceability of serial number data and conformity to the assembly process.

Pinpoint has delivered operator control and quality builds,

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Pinpoint enables fantastic operator control and traceability of build quality.
Quality & training systems by each operator,
Functionality of dashboard and andon systems
I am looking forward to the new system release, and the many new tools and systems that this brings

Cons: Start up and network reliance, that upon system outages causes production stops, due to RIC locations.

Overall: Quality traceability gains, improved operator training lead times.

I have used the Pinpoint application everyday for the past 7+ years.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is great for collecting and storing critical data from assembly lines. You are able to connect many different devices to it like: DC tools, scales, badge readers, scanners, wireless gages, PLC's, and so on. The company is always evolving as well, trying to improve their processes for their customers. They also have very good customer support.

Cons: I don't have anything negative about this software to say at this time. The biggest "Con" that I see are people who want to use the software, but do not take the time to learn how it works. Instead, they will copy programs and guess on certain areas. But, this issue has nothing to do with the software itself.

Easy to use and train

Apr 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy modification. Good end user interface.
With programming details on hand, it is easy to create each step.

Cons: Upgrades cause issues. Not able to let user move / duplicate a group of process easily.
Required to ask for PinPoint help to do it behind the scene.

I have used Pinpoint on a few projects and the service, support, and software has always been great

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility of the software to adapt to many projects and customer needs is very helpful. User Friendly

Cons: The cost is a little more expensive then most but the software is user friendly so that makes up for it in most cases.

Overall: Flexibility

Pinpoint has an excellent MES system and is great to work with

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Technical capabilities and understanding of processes make Pinpoint a leader in this field. Very professional company to deal with.

Cons: Not as customized as in previous years. After service support is a little on the expensive side for monthly maintenance fees.

Overall: Improved error proofing demands of our customers. Very user friendly and easy to learn.

Any issues have been taken care of promptly, my service team is knowledgeable and great to work with

Apr 19, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the ease of programming and setting everything in the system. I really like the tracking section, being able to interlock tools and track product has helped in many ways

Cons: New Reports, most of the features do not work correctly. I cannot get fastening reports to work or operator reports to work, they generate blank pages. I like the original report section better than the newest

Overall: Quality product

Robust system. Requires significant investment IT infrastructure, Not efficient- data load or edit

Apr 19, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Found it to be Robust system, had minimal downtime during integration into existing operations. Good for Torque control, Process visualization

Cons: Requires significant investment in IT infrastructure, Not efficient for initial data load or data edit
Requires Client/PC at every work center.

I have worked with pinpoint for 8 years. Sometimes it difficult to make simple changes.

Apr 19, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I really like how it works with KEPWARE. I also like how you can configure the hardware. The reports and relationships as well as the user management is very nice. I also like the and on aspect. Being able to send messages and quality alert to each individual station as well as being able to decide who can work where are great features.

Cons: Not like the difficulty of the building flow and making changes on it. I also wish I could use an ethernet best I/O module like a phoenix connector without having to have a PLC. Using a smart arm does not work very well when everything is server based. Subscribing and unsubscribing to each tool for every individual tightening on a single step Really slows down the entire system. Overall the network traffic is too much which makes everything very slow.

Best tool for searching PSTs on-site. Able to mount as many files as you have and run in one search

Jun 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use and no dongle requried. Able to activate and deactivate the license and tranfer around company.

Cons: Creation of an image file. Does not currently support Mac OS, have to apply work arounds to capture ,

Vendor Response

by PINpoint Information Systems on June 13, 2017

Thank You Michael. Your feedback is much appreciated. Best regards, Anthony Borges Marketing Manager