# Pruvan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Pruvan the right Construction Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156043/Pruvan/reviews

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Pruvan

4.5 (21)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Pruvan

Ease of use

4.5

Customer Service

4.3

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cindy E.  
Contract Administrator  
Construction  
Used the software for: 2+ years

### "Pruvan"

April 2, 2019

4.0

Pros

The ease of receiving and reviewing photos from the field in in the office almost.

Cons

People without technology skills job set up on field may be a bit challenging

Review Source

PA

Peggy A.  
  
Construction  
Used the software for: 2+ years

### "Love Pruvan----but, customer service needs an overhaul."

February 9, 2017

5.0

I love the app, my only complaint is customer service needs an overhaul. I'm paying for app and have to wait up to 24 hours for a response. When I'm in the field I need immediate help. Having to wait for a response is very frustrating. It isn't like the "cable company" or anyone else where you can read a book if your cable goes out. My job comes to a standstill if my Pruvan isn't working. Hate having to submit a "ticket" or leave a voicemail and "we'll get back to you within 1 business day" More times than not I don't have an extra "business day". My jobs are on a deadline and I work weekends too.

Pros

So easy to use, saves so much time. I don't have to download pictures from a camera to my device then upload to the job order.

Cons

lack of customer service

Review Source

PG

Paul G.  
Owner  
Construction  
Used the software for: 1-2 years

### "This program is a total waste of your time and resources"

October 2, 2018

1.0

I have realized little to no benefit other than the ability to check in via GPS. Mostly this app just takes a whole lot of time and energy to send photos I can send in a zip file. I would recommend that you avoid having to use it at all costs. I am so frustrated with them and their service that the rising price is just an insult.

Pros

Nothing, this program is a complete waste of your time and energy.

Cons

The customer service is not available until they feel like responding. The app constantly has issues aside from taking a lot of time constantly to setup, edit, and assign projects. When the customer service finally does respond they give you directions that are incorrect and hard to follow. I currently have over 5200 photos from 9 different devices and 27 projects in limbo. Now going on 3 days.

Review Source

JA

Jeff A.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "Awesome App Streamlines Business"

November 28, 2016

5.0

Pruvan allows us to send photos directly to our office staff from the field. Work is submitted immediatly from the field and the photos include geo coding which most clients are now requiring. With our intergations new orders are added to our queue with one click of the mouse. We have used other photo apps however this one is the most user friendly and most reliable.

Pros

How fast photos make it back to office.

Cons

Have to logon to refresh intergations

Review Source

RN

Ricky N.  
Owner  
Real Estate  
Used the software for: 2+ years

### "This has saved my life!"

February 8, 2017

5.0

I think this system is amazing!!! Before knowing about Pruvan I would spend hours and hours every night uploading photos. I lost time with my family because it was double the work but now it's so easy and quick to do it right there and now when I get home I'm actually done working! I recommend this service to every vendor I've come in contact with. Thank you so much for your services. We truly appreciate it!!!

Pros

How much time it saves me.

Cons

I have not one con. EXCELLENT software!

Review Source

GR

Gerald R.  
Owner  
Real Estate  
Used the software for: 2+ years

### "My Most Valuable Tool"

November 2, 2016

5.0

I've been using Pruvan for 4 years now. It has been the most valuable tool I have. In a business that relies on accurate photos with time/date/location it is the best. On the office side it is so easy to create orders to your own specifications. It's nice to be able to create the order, shoot the photos, and even take your work orders to invoice. Pruvan has definitely been worth every penny, and it's not expensive.

Pros

Ease of use.

Cons

I have yet to find anything not to like.

Review Source

CT

Christa T.  
Contractor  
Construction  
Used the software for: 2+ years

### "Pruvan works for me"

December 8, 2016

4.0

I like the program. I just wish some of the workorders were wrote so u could undersyang what needs to be done or not. I hate the ones that are broke down and u have to take certain pictures at certain times.

Pros

How easy it is to use.

Cons

When u have to stop what u doing to take pictures that won't let u move on to the next pictures while u want to finish that job.

Review Source

DR

Danielle R.  
President  
Real Estate  
Used the software for: 1-2 years

### "Pruvan preservation "

February 7, 2017

5.0

It's a great idea for the option to have subcontractors that don't work on a regular basis to pay for what they use. To have pictures upload in real time is a blessing for contractors as well as coordinators it's a great software I really enjoy being a user.

Pros

I love not having to upload pictures and my coordinators able to see what I am seeing when I'm on site. It's a blessing.

Cons

Sometimes projects don't appear and you have to create a tab and manually upload into system after a hard day at work.

Review Source

SD

Steve D.  
Field Inspector  
Real Estate  
Used the software for: 1-2 years

### "Needs full import on iPhone"

February 7, 2017

5.0

The app works very well. It is very inconvenient to have to use a PC to do a full import. Having a feature to complete a full import ditectly from the iPhone would save time and keep work orders accurate. I hope a future update would include this.

Pros

Ease of use.

Cons

Can not perform a full import on iPhone. Very inconvenient to have to use a PC for this process.

Review Source

JM

Joshua M.  
Ownee  
Real Estate  
Used the software for: 1-2 years

### "Property preservation must!"

November 4, 2016

4.0

This product saves me about 30 minutes of my time daily. I don't have to move photos from a digital camera, compress them and then sort them. The software does it all.

Pros

Time saving.

Cons

The web portal is a bit combersom

Review Source

EW

Edward W.  
Owner  
Construction  
Used the software for: 6-12 months

### "Pruvan review"

February 8, 2017

4.0

Overall the program is ok, just does wierd things sometimes and figuring out the interface between the pruvan direct program and the App.

Pros

being able to complete the job in the field.

Cons

Not enough options for explanations

Review Source

BP

Balfour P.  
Owner/Operator  
Construction  
Used the software for: Less than 6 months

### "A sense of security"

December 8, 2016

5.0

Every time I contact the helpdesk I get concise and easy to understand answers to my questions, which help me feel confident going forward with the work and I appreciate that. Our schedules are full and we always have new things to learn and deadlines, so knowing I can count on the helpdesk makes my work skills improve daily as a new vendor with BLMCo.

Pros

Ease of use and not having to fill out a form on the computer. Just using the phone is great.

Cons

When things upload from the phone, I'd like it to say it was uploaded or completed successfully.

Review Source

JR

Johnnie R.  
Owner/operator  
Construction  
Used the software for:

### "Pruvan experience"

February 7, 2017

4.0

Been in business for 30 years started with pencil and paper this program with Pruvan has been a giant step for me and our company.

Pros

The quickness of the whole operation

Cons

Takes to long to talk to live help when needed, software is great for a old timer need help on occasion

Review Source

JH

Jack H.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Much better than the way we used to upload"

February 7, 2017

4.0

98% of the time everything is seamless. Once in a while files won't upload properly and you may need some help. Customer service is tough to get ahold of, but they will always call you back in a reasonable amount of time.

Pros

Ease of use. Great time saver.

Cons

Customer service can be slow.

Review Source

SC

Scott C.  
  
  
Used the software for:

### "Ease of Pruvan"

February 7, 2017

5.0

After using Pruvan with our contractors and subs we have been able to complete work orders more accuratly and on time, with automatic review from out in the field its quick and easy. Especially covering 3000 sq miles of a island!

Review Source

DG

Diana G.  
Owner  
  
Used the software for:

### "Excellent and helpful "

February 7, 2017

5.0

Had awful time getting set up but the support staff walked me thru and made it easy and getting ready for first job. Letting them handle paperwork makes it simpler

Pros

So easy to use

Cons

Jump around to get all list

Review Source

RH

Ryan H.  
  
  
Used the software for:

### "Great work order system "

February 7, 2017

5.0

Pruvan is by far the most efficient work order system I've ever used. Photo quality is extremely clear and uploads EXTREMELY fast compared to its competitors.

Review Source

MB

Mark B.  
  
  
Used the software for:

### "Good Quality"

February 8, 2017

5.0

After all of the bugs were worked our we have very little down time. It is much easier to take pictures on the projects and not have to upload them.

Review Source

cH

chris H.  
  
  
Used the software for:

### "great service"

February 23, 2017

5.0

love everything about pruvan, great reasonable price. I've had a pruvan for a few years now and it saves me plenty of time and hassle.

Review Source

JS

Joe S.  
  
  
Used the software for:

### "Fast photo taking!"

December 26, 2016

5.0

Saves me hours a day. Very easy to document bid work and share with customer I get fast approvals before I leave job site. .

Review Source

OK

Othon K.  
  
  
Used the software for:

### "Greatest app"

November 4, 2016

5.0

I have been using Pruvan for 5 years best decision I ever made, thevphotos are actually in real time

Review Source

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