# Page 2 | Gate Sentry Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Gate Sentry the right Visitor Management solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156047/Gate-Sentry/reviews

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Gate Sentry

4.4 (69)

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Last updated March 13th, 2026

# Page 2 - Reviews of Gate Sentry

## Showing most helpful reviews

Showing 26-50 of 69 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BF

Benny F.  
Owner  
Retail  
Used the software for: 1-2 years

### "Gate Sentry Review"

September 3, 2019

5.0

Pros

Easy to use, you can add temporary or permanent guests.

Cons

Nothing. It works easily. Maybe you could add a photo ID next to the name for the gate people

Review Source

SH

Susan H.  
Senior Trainer  
Computer Software  
Used the software for: 1-2 years

### "Great system"

February 20, 2020

5.0

Pros

Easy to setup and use. Can now receive guests efficiently

Cons

The UI on the website isn't the most user friendly. The app experience has been better

Review Source

DW

David W.  
MIS Manager  
Financial Services  
Used the software for: 2+ years

### "Great Software for a Neighborhood "

September 5, 2019

5.0

It’s a great app!

Pros

I like the ability to allow guests access and enter my vendors in one application. It is easy to use the software.

Cons

Actually the software does what I need it to do. If I could have more information on who to contact in my neighborhood association, that would be a good enhancement.

Review Source

JB

Jeferson B.  
DBA  
Information Technology and Services  
Used the software for: 1-2 years

### "Automatic Notification"

February 25, 2020

4.0

Pros

Being notified if someone enters my condominium

Cons

Slow response time, between entrance and notification

Review Source

MG

Mitchell G.  
Public service provider  
Consumer Services  
Used the software for: 1-2 years

### "Product "

February 20, 2020

4.0

Pros

Overall great product, ease gate entry process

Cons

Possible video feed to be added to better see entry

Review Source

JM

Jeremy M.  
Sales Consultant  
Financial Services  
Used the software for: 2+ years

### "Gate Sentry Review"

August 27, 2019

5.0

No issues with the features available

Pros

You can make real-time updates for the guards also using the system, and their doesn’t appear to be latency.

Cons

It would be nice if it were linked to the call box to speak with a guest or see a guest, then authorize their entry with a button on the app.

Review Source

LB

LaKeisha B.  
Recruiter  
Defense & Space  
Used the software for: 2+ years

### "Great Product "

August 27, 2019

5.0

Pros

I love the fact that I can easily go in and add temporary guests to our list. And when adding them, I can set up an expiration date so to speak so that I don’t have to go back in and remove them.

Cons

Other than the user log in name being case sensitive, that’s my only complaint.

Review Source

BW

Brandon W.  
Competitive intelligence lead  
Insurance  
Used the software for: 1-2 years

### "Easy to use "

February 26, 2020

4.0

Overall I have saved an enormous amount of time not having to constantly call our guard gate to let them know who is coming in.

Pros

This Software is relatively easy to use. I have had issues in the past where I will change a setting or add someone and it will revert back to original. I’ve also experienced instances where guards are unable to find people on my list. Overall it’s much better than our prior system.

Cons

The design and appearance is very ugly.

Review Source

NM

Nancy M.  
Resident  
Architecture & Planning  
Used the software for: 1-2 years

### "Use of Gate Sentry"

February 20, 2020

5.0

Love its ease of use. Saves a lot of time

Pros

I am able to access my account easily and make additions/changes as needed. I am a resident in a community that uses this software for access of visitors and vendors. I am not involved in a business that uses this software.

Cons

Editing existing guests/visitors isn't as easy as it should be. Sometimes it is just easier to delete and start over than to try to edit (i.e. a name, etc.)

Review Source

SS

Sandra S.  
ME  
Financial Services  
Used the software for: 1-2 years

### "Easy Access"

March 2, 2020

5.0

Pros

no need to have to wait for someone to answer my call or get the spelling of a name wrong, I simply add the guests name myself and the length of their stay and voila! it is done. More time is saved, And the added feature that I am notified when a guest arrives is a bonus.

Cons

forgot password and it took us a few days to figure out how to reset it, but once we were sent an email it was easy.

Review Source

KR

Kathleen R.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "The Woods Community Gate Guard System"

February 20, 2020

5.0

Pros

It is easy to add guests, both temporary & permanent as well as vendors coming to the house to do repairs or services

Cons

Can't think a thing that I would change with the site

Review Source

GM

Garrett M.  
Marketing Coordinator  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great App, a little clunky"

August 27, 2019

4.0

Overall my experience with Gate Sentry has been a positive one. I would recommend the app to any community looking to improve their entry process.

Pros

The app is intuitive and reliable. It consistently notified me of a visitors entry to the neighborhood and adding visitors and vendors was easy.

Cons

The interface, while easy to use, is admittedly clunky and appears it could use a UI update.

Review Source

rJ

robert J.  
sales  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent"

September 3, 2019

5.0

Pros

ease of use, lets tou know who has gained entry. You can place ans removw visitors on the list easily

Cons

nothing. everything is good. i would like to see a reporting feature at user level

Review Source

CH

Cory H.  
Retired  
Real Estate  
Used the software for: 1-2 years

### "Gate Sentry"

February 28, 2020

3.0

Pros

Ability to add guests from my phone with ease

Cons

The alerts only comento my email text would be better

Review Source

Response from Gate Sentry

March 10, 2020

Hi Cory, thanks so much for your review of Gate Sentry. We appreciate good feedback and wanted to let you know that there is text notification option. Just download the Gate Sentry app to your mobile device and log into your account and your phone will begin reviving notifications when visitors arrive.

JB

John B.  
Campus Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Gate Sentry works!"

February 25, 2020

4.0

Gate Sentry does what it says it will do. It is dependable, trustworthy, and accurate. The editing options are a little tricky to work but this does not get in the way of it's functionality.

Pros

The app is quick to load and easy to navigate. It does what it says is going to do and moving through the features is pretty easy to understand and execute.

Cons

It is hard to go back and fix mistakes you make or edit your different additions. So editing the content you add is hard to do, but this has never gotten in the way of functionality.

Review Source

AN

Adam N.  
POCC  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great"

February 20, 2020

5.0

Great well worth it

Pros

It alerted me when people came, I could people to the list. Easy and no issue

Cons

Nothing it all worked. Maybe update the look

Review Source

SW

Sara W.  
resident  
Apparel & Fashion  
Used the software for: 2+ years

### "Gate Sentry"

February 25, 2020

4.0

Overall my experience has been positive.

Pros

The app is easy to use. You get notifications of guests arriving.

Cons

Guests fall off the list without notice.

Review Source

SA

Sharmilla A.  
Dental  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Awesome "

February 20, 2020

5.0

Pros

Easy to use saves time calling the gate

Cons

We had no problems with this software easy to use

Review Source

GR

Gary R.  
resident  
Automotive  
Used the software for: 1-2 years

### "Gate Sentry @ The Woods Community"

February 20, 2020

4.0

Overall the product is good, glad the community has it.

Pros

No Need to call the gate guards to notify them of an expected guest. It notifies us by e-mail when the guest arrive.

Cons

Occasionally the guards at the gate have to call because the guest name does not come up.

Review Source

KW

Kim W.  
Director, HR  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Love The App!"

February 25, 2020

5.0

Pros

Before The Woods starting using Gate Sentry, the guest verification process was painful. The app has made it so much more convenient to manage both permanent and temporary guests.

Cons

I don't think there's anything I dislike.

Review Source

JS

Jordan S.  
Academic research specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Gate sentry review "

March 3, 2020

5.0

A lot easier than having to call a person I can just use the app, much quicker

Pros

It’s extremely easy to use, I don’t have to call the gate anymore I can do it myself

Cons

There isn’t anything that I dislike about this software

Review Source

DF

Denise F.  
Home owner  
Consumer Services  
Used the software for: 1-2 years

### "Great program "

February 20, 2020

4.0

It is overall a good product. Glad we use it.

Pros

When someone comes through the gate we are notified by email. No need for a phone call from the gate. A

Cons

Sometimes guests we have entered in the program disappear

Review Source

BM

Bill M.  
Solutions consultant  
Computer Software  
Used the software for: 1-2 years

### "Gate Sentry is useful for my needs"

March 5, 2020

4.0

Good

Pros

Adding users and notifications with the app

Cons

Wife’s email was dropped from the system and she had to reconfigure settings

Reason for choosing Gate Sentry

Lead tech in our neighborhood influenced some of the decisions

Review Source

MKS

Mary Kay S.  
Registered Respiratory therapist  
Medical Practice  
Used the software for: 1-2 years

### "Gate sentry review"

March 4, 2020

5.0

Ability to regulate when vendors have access to my property

Pros

I easy access to guest and vendor list to make changes and limit time they are active.

Cons

Nothing. Love the product. Easy to use and adjust Lists.

Review Source

MP

Melody P.  
Director Tech Services  
Computer & Network Security  
Used the software for: 1-2 years

### "Gate Sentry"

February 26, 2020

5.0

Pros

Ease of adding permanent / temporary guests and vendors. Notifications when guest arrive

Cons

Cumbersome to reset password When app is updated, log in has to be reentered

Review Source

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