---
title: "Gruveo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Gruveo Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more."
source_url: "https://www.capterra.com/p/156052/Gruveo/"
page_type: "product"
language: "en"
---

# 

 Gruveo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Gruveo

## What is Gruveo?

Gruveo provides you with a magic call link for customers to get face-to-face with you. A Gruveo link starts a video call with you right in the caller's browser. No account or installs are needed, even on mobile!

## What is Gruveo used for?

[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)

Top alternative

Featured

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

2%

Starting price

$29

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Gruveo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gruveo.com/&name=Gruveo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Gruveo

4.5 (54)

VS.

[4.7 (1,900)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting Price

$29

Per User, Per Month

Starting Price

$30

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (54)

Ease Of Use

4.6 (1,886)

Value For Money

4.5 (48)

Value For Money

4.6 (1,676)

Customer Service

4.4 (45)

Customer Service

4.4 (1,523)

## Gruveo alternatives

[ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/)

[4.5 (181)](https://www.capterra.com/p/157063/ClickMeeting/reviews/)

Starting price

$32.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/157063/ClickMeeting/)

[LiveWebinar](https://www.capterra.com/p/185599/LiveWebinar/)

[4.7 (215)](https://www.capterra.com/p/185599/LiveWebinar/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185599/LiveWebinar/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,108)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,648)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[View all alternatives](https://www.capterra.com/p/156052/Gruveo/alternatives/)

## FAQs about Gruveo

Overview

### Which roles and teams benefit most from Gruveo?

Gruveo is most used by business owners, executives, sales teams, and customer-facing staff that need quick, branded video meetings without complex setup. IT leaders use it to support secure communications, while administrative, service, and professional services roles rely on it for client consultations, support calls, and remote coordination.

Answer based on 46 reviews

Overview

### What company size and specific industries is Gruveo built for?

Gruveo is designed for businesses of any size that need an easy and secure way to communicate with customers over video. The description does not name specific industries, so it appears to suit customer-facing organizations across sectors that want simple video communication.

Features and Usability

### What are the key features of Gruveo?

Gruveo includes browser-based video calls and meetings as its core features, with link sharing that lets clients join without downloads or accounts. Reviewers also highlight screen sharing and call recording for consultations and training. Differentiators include mobile browser access, customizable links, API support, and meeting privacy controls such as lock meetings and SSL security.

Answer based on 28 reviews

Overview

### Is Gruveo good for customer service calls?

Gruveo works well for customer service calls by letting clients join from a browser without downloads or account setup. Small businesses, telehealth teams, recruiters, and field service staff value the quick access and clear audio and video, though some teams want stronger call transfer, participant controls, and more proactive contact visibility.

Answer based on 19 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Gruveo starts at $29 per month per user on the Gruveo Plan, with pricing from 1 user at $25 plus 1 permanent link for $4. It scales to 10 users for $250 and 10 permanent links for $40. A free trial is available, and some reviewers call the API price high.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does Gruveo integrate with?

Gruveo integrates with 7 third-party tools, including scheduling and communication platforms such as Acuity Scheduling, OnceHub, SimplyBook.me, YouCanBook.me, Slack, WordPress, and Zapier. These integrations cover booking, messaging, website embedding, and broader app connectivity through Zapier.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does Gruveo offer, and how do users rate the experience?

Gruveo offers email/help desk, FAQ/forum, knowledge base, and phone support. Users often describe support as responsive and constructive, including quick email replies on weekends and active engagement in forums. Some frustration appears around confusing billing and occasional connection or recording issues, which can complicate problem resolution.

Answer based on 16 reviews

Features and Usability

### How well does Gruveo work for video calls?

Gruveo makes video calls easy to start through a browser link, which suits client-facing teams and nontechnical users. Many businesses use it for consultations, interviews, telehealth, and estimates because setup is simple and call quality is usually strong, though some users still mention mobile audio quirks and limited call management features.

Answer based on 28 reviews

Features and Usability

### Is Gruveo easy to use for customers and staff?

Gruveo keeps video calling simple with one-click links, a clear interface, and no required downloads for guests. Small business teams, telehealth providers, and sales staff often find it easy for customers, older clients, and less technical users to join, though occasional camera and microphone confusion can still happen on some devices.

Answer based on 16 reviews

## Features

AI summary

Based on 9,763 Video Conferencing reviews

Capterra reviewers point to these as the top priorities when choosing video conferencing software:

-   **Two-Way Audio & Video** (**65%** of reviewers rated this feature as critical)
-   **Chat/Messaging** (**64%**)
-   **Meeting Management** (**52%**)

Gruveo supports all three features reviewers rate most highly: **Two-Way Audio & Video**, **Chat/Messaging**, and **Meeting Management**. Together, these capabilities give teams a complete setup for hosting live conversations, communicating during sessions, and organizing meetings more effectively, helping businesses keep collaboration clear, timely, and easy to manage.

Two-Way Audio & Video

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Presenter can see and hear participants and vice versa

Screen Sharing

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Digitally share screen view with others

Two Way Audio & Video

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Presenter can see and hear participants and vice versa.

Recording

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Record live video calls to play later

Video Conferencing

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Private Chat

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Send messages to selected individual(s) from the entire audience

Gruveo 27 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Customizable Branding: Add customized logos and colors to align with company branding
- HD Audio/Video: High-definition audio and/or video capabilities
- Live Chat: Ability to chat online in real time
- Lock Meetings: Password-protect and/or stop new participants from joining online meetings
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Private Chat: Send messages to selected individual(s) from the entire audience
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Recording: Record live video calls to play later
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Screen Sharing: Digitally share screen view with others
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Two Way Audio & Video: Presenter can see and hear participants and vice versa.
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Management: Store and manage online video content
- Virtual Backgrounds: Upload or use pre-set virtual backgrounds during video meetings

---

Features

4.3 (54)

4.3

Based on 54 reviews

## Pricing

Value for money

4.5 (48)

Free Trial

Gruveo Plan

$29.00

Per User,Per Month

It includes:

-   Assign Permanent Links
-   Call Queuing
-   Custom Call Backgrounds
-   Group Calling for 12 Participants
-   HD Call Recording
-   In-Call Text Chat
-   Screen Sharing
-   Text Mail
-   Unlimited Video and Voice Call

Value for money

4.5 (48)

4.5

Based on 48 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[

YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[

OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/)

## Support, customer service and training options

Customer Service

4.4 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (45)

4.4

Based on 45 reviews

## User reviews

Overall rating

4.5

Based on 54 reviews

Filter by rating

5(35)

4(15)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Graphic designer

Graphic Design

### "Gruveo is a good option for online meeting but not the best"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 19, 2023

Overall it is a good option for online meeting but not the best or i can't depend only on it

Pros

It is easy to use with a simple interface. Also, the quality of voice is good

Cons

I didn't like the quality of videos. Also, I didn't like the option of disconnecting after minutes when the main person goes out

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Thank you, we appreciate your feedback! I have passed your comments on to our product team.

ZK

Zafer K.

Managing Director

Medical Devices

### "High quality video meeting platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2022

Pros

We have great experience with Gruveo's video conferencing features.

Cons

All is fine so far with Gruveo, I have no negative aspects to mention here.

Switched from

[Phone.com](https://www.capterra.com/p/147610/Phone-com/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2022

Thank you for your review, Zafer! We're happy to hear that Gruveo works well for your business.

EF

Ethan F.

Virtual In Home Consultant

Transportation/Trucking/Railroad

### " Gruveo Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 15, 2022

Overall the experience has been good.

Pros

The best part about the service for our company is the ability to video call without having to download an application. Being able to use the service through a web browser on a mobile phone is key.

Cons

I have had issues where someone's phone doesn't switch from handheld mode to speaker, so they can not hear the meeting without having the phone pressed to their ear, which defeats the purpose of the video call.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 18, 2022

Thank you for reviewing Gruveo, Ethan! We're happy that it works well for your company. Sorry to hear about the speaker issues. This used to be a problem on iPhones but it looks like Apple fixed it in iOS 15. If your callers still experience this problem, please reach out to our support at support@gruveo.com. Thank you!

SS

Sandro S.

SysAdmin

Retail

### "Software and service is great an easy to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2021

Services works perfectly. There are no downtimes yet. Video and Voice quality is perfect. There s no need to install software for our customers what makes it easy to use for everyone

Pros

It s easy to use for our empoyes and our customers. The only thing our custormers need is a webbroser.

Cons

Integration in a webshop is very easy and done within several minutes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 18, 2022

Thank you for your review, Sandro! We're thrilled that Gruveo works well for your business.

NL

Nicole L.

Team Lead

Construction

### "Gruveo is convenient"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 26, 2021

Pros

It gives our clients ease of access to remote meetings with our representatives and automatically records each interaction.

Cons

The lack of unlimited storage which leads to mass deletion of recorded interactions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 29, 2021

Hi Nicole, thank you for the review! We are excited to hear that Gruveo has been working well for your business. Regarding the call recordings, Gruveo also supports Dropbox and Google Drive in addition to the built-in storage. Please give those other options a try!

Edwin O.

Administrative Assistant

Information Technology and Services

### "Best web tool that enables a marketing setting or group connect easily through video links."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 20, 2021

It has helped me as one of the group administrators to communicate easily with customers thereby coming up with agreements that are beneficial.

Pros

Basing on the its ease of use, it has a simple and interactive interface allowing anybody to use. Since it deals with a market setting, it is easy for one to communicate with the customers or buyers easily and negotiate well even if they are in different geographical locations. Lastly is that unlike with other alternative apps, its not a must for buyers to create account instead the only important thing is the link which will allow them join.

Cons

Even though it is the best for a group setting in terms of calls that is both video and audio. Once you are called and you don't answer then it is hard for one to follow who called him or her.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing Gruveo

Unlike others Gruveo was easy for one to set up and also it was highly recommended by our group.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2021

Thank you for the review, Edwin! We are thrilled that you're finding Gruveo useful in your business. Regarding the missed calls, the caller is prompted to leave you a message if they cannot reach you via your Gruveo link. We call this feature "Text Mail" and you can learn more about it in our Help Center.

EG

Enrique G.

Team Manager

Telecommunications

### "Great tool for video call recording"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2021

Besides the couple of experiences in which the audio isn't recorded, I have really enjoyed using Gruveo. I wish more people would use it and it was allowed to be used more often at work. It would definitely save us more time in our calls.

Pros

I enjoy using Gruveo because it is very simple to use. I send links to my customers to join me in a video conference call and it is easier than using Google Meet. Customers don't worry about having an account, just clicking on the link and switching their camera.

Cons

Sometimes, when I record a call the audio doesn't get recorded. This is very inefficient since I have to call my customers back and do another session.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 18, 2021

Thank you for your review, Enrique! We are delighted that Gruveo has been working well for your business. Should you run into the recording issues ever again, please get in touch with us at support@gruveo.com so we can look into this for you. Thanks!

BA

Brandy A.

Founding Director

Medical Practice

### "Very easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 28, 2021

Experience has been excellent. We are easily able to provide virtual visits to anyone without an app download!

Pros

We use this for Telehealth visits and it is most importantly easy to use. We work with older clients who often are not super tech saavy and can live in areas with not the greatest internet. The simplicity of the one click to call system really helps because its not intimidating and it is easy for us to talk the client through how to connect if they have any problems. Coming in to the call on video and unmuted saves us a lot of hassle! Having one link also helps us with the vendors we work with. They know how to easily connect with us.

Cons

It would help if the on screen buttons were a little bigger. That would help our clients with less dexterity and poor vision easily switch the camera around.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing Gruveo

The one click to call system where no app download was required. It was the most simple and that's why we chose it!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2021

Hi Brandy, thank you for your feedback and sharing how Gruveo helps in your business. We have noted the point about the bigger on-screen buttons, thank you for suggesting it!

MR

Matt R.

Manager

Transportation/Trucking/Railroad

### "Professional Software with no download needed"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 28, 2021

We have used this to do virtual walkthroughs of customers homes, rather than physically travelling to the customer home.

Pros

The main advantage is that there is no download or app needed. Working with customers of all ages and tech savviness, the ability to connect via video with no software download nor account signup is a huge advantage.

Cons

We have experienced some issues with Apple products. However, Gruveo has been good about resolving those rather quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2021

Thank you for your feedback! We are happy to hear that Gruveo has been working well for you.

JD

Jamie D.

Sales Manager

Logistics and Supply Chain

### "Using Gruveo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 28, 2021

Overall this has been great. Our customers love having this option available as well.

Pros

This made our lives much easier for estimating larger jobs for customers that would typically require us going into the homes. This has been a savior since Covid

Cons

Customers get confused with the camera and microphone. It is highlighted and looks like it is not on sometimes. Also sound glitches when they turn camera around.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2021

Thank you for reviewing Gruveo, Jamie! We are thrilled to hear that Gruveo has made your team's lives easier for job estimations. Good point about the camera and microphone buttons, our product team has it noted!

[View all Reviews](https://www.capterra.com/p/156052/Gruveo/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.