--- title: "Gruveo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gruveo Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more." source_url: "https://www.capterra.com/p/156052/Gruveo/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Gruveo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gruveo ## What is Gruveo? Gruveo provides you with a magic call link for customers to get face-to-face with you. A Gruveo link starts a video call with you right in the caller's browser. No account or installs are needed, even on mobile! ## What is Gruveo used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 2% Starting price $29 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gruveo?[Manage this product listing](https://www.g2.com/products/gruveo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gruveo 4.5 (54) VS. [4.7 (1,903)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting Price $29 Per User, Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (54) Ease Of Use 4.6 (1,889) Value For Money 4.5 (48) Value For Money 4.6 (1,678) Customer Service 4.4 (45) Customer Service 4.4 (1,526) ## Gruveo alternatives [ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/) [4.5 (184)](https://www.capterra.com/p/157063/ClickMeeting/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157063/ClickMeeting/) [LiveWebinar](https://www.capterra.com/p/185599/LiveWebinar/) [4.7 (215)](https://www.capterra.com/p/185599/LiveWebinar/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185599/LiveWebinar/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,179)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,699)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [View all alternatives](https://www.capterra.com/p/156052/Gruveo/alternatives/) ## FAQs about Gruveo Overview ### What problems does Gruveo solve? Gruveo solves the friction of starting client video calls when customers cannot install apps, create accounts, or navigate complex meeting tools. Browser-based links support mobile consultations, virtual estimates, interviews, telehealth visits, and sales support. Real estate professionals, service teams, recruiters, and client-facing staff also use screen sharing and recordings for document reviews, training, and follow-up. Answer based on 28 reviews Overview ### Which roles and teams benefit most from Gruveo? Gruveo is most used by business owners, executives, and sales teams that need direct video calls with clients and prospects. Account managers and customer specialists use it for consultations and onboarding, while operations, administrative, and project teams coordinate meetings. CTOs, system administrators, and web developers support secure communication and technical setup. Answer based on 46 reviews Overview ### What company size and specific industries is Gruveo built for? Gruveo is designed for businesses of any size that need to communicate with customers over secure video. It fits companies across industries that rely on direct customer conversations, including service providers, consultants, and support teams, especially those that want a simple way to handle video interactions. Features and Usability ### What are the key features of Gruveo? Gruveo includes browser-based video conferencing with link sharing, enabling clients to join video calls without downloads or account creation. Core communication features include HD audio/video, screen sharing, multiparty meetings, and real-time chat. Call recording supports consultations and training, while mobile access and SSL security support remote client meetings. Answer based on 28 reviews Overview ### Is Gruveo good for customer service calls? Gruveo supports customer and service calls with simple browser links that clients can open on phones or computers. Sales teams, counselors, recruiters, and field-service businesses value face-to-face conversations without software installation, including in restricted systems. Some users want call transfers, online availability indicators, stronger group-call controls, and more onboarding guidance. Answer based on 19 reviews Pricing ### How much does it cost and what fees or limitations are included? Gruveo starts at $29 per user per month for the Gruveo Plan, with pricing starting at 1 user for $25 plus 1 permanent link for $4. It also offers a free trial. The plan scales to 10 users for $250 and 10 permanent links for $40. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Gruveo integrate with? Gruveo connects natively to Acuity Scheduling, OnceHub, SimplyBook.me, YouCanBookMe, Slack, and WordPress, with Zapier adding access to more third-party apps and automation workflows. These integrations cover scheduling, communication, and website embedding for teams that need to connect calls with existing booking and collaboration tools. Answer based on 5 reviews Getting Started and Support ### What customer support options does Gruveo offer, and how do users rate the experience? Gruveo offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users describe the support team as responsive, including weekend email replies and constructive engagement in forums. Reviewers also report quick responses to feature requests, although some product users experience connection, recording-audio, and billing issues that can create frustration. Answer based on 16 reviews Features and Usability ### How well does Gruveo work for video calls? Gruveo makes video calls easy for customers through browser-based links, with no app download or account setup required. Small businesses, telehealth providers, real estate professionals, and service teams value mobile access, screen sharing, recording, and improved call reliability. Some users still want more call controls, participant identification, and clearer missed-call tracking. Answer based on 28 reviews ## Features AI summary Based on 9,844 Video Conferencing reviews Capterra reviewers highlight these as the features buyers care about most when choosing video conferencing software: - **Two-Way Audio & Video** (**65%** of reviewers rated this feature as critical) - **Communication Management** (**59%**) - **Chat/Messaging** (**64%**) Gruveo includes **Two-Way Audio & Video** and **Chat/Messaging**, so teams can handle face-to-face conversations and send quick written updates in the same platform. However, it does not include **Communication Management**. Instead, it offers **Two Way Audio & Video** (**56%**), which still gives users a core way to connect in real time. These features help businesses keep conversations moving, support faster decisions, and give teams an easy way to communicate across meetings and messages. Two-Way Audio & Video 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa Two Way Audio & Video 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa. Recording 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Record live video calls to play later Video Conferencing 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Private Chat 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Send messages to selected individual(s) from the entire audience Real-Time Chat 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Gruveo 27 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Branding: Add customized logos and colors to align with company branding - HD Audio/Video: High-definition audio and/or video capabilities - Live Chat: Ability to chat online in real time - Lock Meetings: Password-protect and/or stop new participants from joining online meetings - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Management: Store and manage online video content - Virtual Backgrounds: Upload or use pre-set virtual backgrounds during video meetings --- Get Advice We can help you find the software with the features you need. Features 4.3 (54) 4.3 Based on 54 reviews ## Pricing Value for money 4.5 (48) Free Trial [View pricing plan details](https://www.capterra.com/p/156052/Gruveo/pricing/) Gruveo Plan $29.00 Per User,Per Month It includes: - Assign Permanent Links - Call Queuing - Custom Call Backgrounds - Group Calling for 12 Participants - HD Call Recording - In-Call Text Chat - Screen Sharing - Text Mail - Unlimited Video and Voice Call Value for money 4.5 (48) 4.5 Based on 48 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[ YouCanBookMe](https://www.capterra.com/p/163194/YouCanBookMe/)[ OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (45) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (45) 4.4 Based on 45 reviews ## User reviews Overall rating 4.5 Based on 54 reviews Filter by rating Counts reflect reviews available in this feed. 5(35) 4(15) 3(3) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful M.K. S. Founder Used the software for: Less than 1 year ### "AN AMAZINGLY INNOVATIVE TOOL!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2019 As I mentioned, this is absolutely a great and innovative tool to help connect people with each other through video calls. Pros The ease of use. The design was/is intuitive which made learning it, a breeze. Our rep and his team really did the hard and tedious work of bribing their vision into something that is easy to understand which is the goal of every technology. With this, I was able to show both the young and old, how easy it is to have WebRTC based video calls with a simple link. Cons Nothing. Our rep and his team are very responsive when it comes to new features. They really undersold the technology but over delivered on their vision. BRAVO! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrative Assistant Used the software for: Less than 1 year ### "Best web tool that enables a marketing setting or group connect easily through video links." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 21, 2021 It has helped me as one of the group administrators to communicate easily with customers thereby coming up with agreements that are beneficial. Pros Basing on the its ease of use, it has a simple and interactive interface allowing anybody to use. Since it deals with a market setting, it is easy for one to communicate with the customers or buyers easily and negotiate well even if they are in different geographical locations. Lastly is that unlike with other alternative apps, its not a must for buyers to create account instead the only important thing is the link which will allow them join. Cons Even though it is the best for a group setting in terms of calls that is both video and audio. Once you are called and you don't answer then it is hard for one to follow who called him or her. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Graphic designer Used the software for: 3-5 years ### "Gruveo is a good option for online meeting but not the best" 3.0 January 23, 2023 Overall it is a good option for online meeting but not the best or i can't depend only on it Pros It is easy to use with a simple interface. Also, the quality of voice is good Cons I didn't like the quality of videos. Also, I didn't like the option of disconnecting after minutes when the main person goes out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Sales Manager Used the software for: Less than 1 year ### "TWO MEN AD A TRUCK Gruveo " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2021 Gruveo has truly helped our business become far more efficient and productive. We are able to do more within a day with far less effort. This has helped to make our in home consultation experience no less than what it was before COVID-19 Pros The ease of use is fantastic for both the technical and non-technical. G Cons The software appears to work better when I'm suing data vs wifi. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founding Director Used the software for: Less than 1 year ### "Very easy to use!" 5.0 April 29, 2021 Experience has been excellent. We are easily able to provide virtual visits to anyone without an app download! Pros We use this for Telehealth visits and it is most importantly easy to use. We work with older clients who often are not super tech saavy and can live in areas with not the greatest internet. The simplicity of the one click to call system really helps because its not intimidating and it is easy for us to talk the client through how to connect if they have any problems. Coming in to the call on video and unmuted saves us a lot of hassle! Having one link also helps us with the vendors we work with. They know how to easily connect with us. Cons It would help if the on screen buttons were a little bigger. That would help our clients with less dexterity and poor vision easily switch the camera around. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer COO Used the software for: Less than 1 year ### "The "gold standard" for one-on-one conferencing. It just works." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2017 This is a purely browser-based conferencing service that allows us to easily connect with our team, clients, and prospective clients. Most other services require a program installation to use the full capabilities of their system. Some require a program installation to use them at all. The service is also very easy to use. There isn't a lot of complicated explaining before starting a call. Most of the time, I just send a link and have a call. The link makes starting a call as simple as jumping to a website. It just works! Potential clients don't like to install special software just to have a conversation. In addition, some are in closed systems that don't allow the users to install programs on their computers. In such scenarios, a browser-based service is imperative to have more than a phone conversation with the other party. Gruveo' service quality is as good or better than any of the competition. I think the only way to beat their quality is with dedicated lines and possibly dedicated hardware. Pros Gruveo makes it very easy to connect with other people over the web. I don't think there's a simpler service available. You can literally send someone a hyperlink and be talking in seconds. We had four basic evaluation criteria: 1) browser-based, 2) good audio, 3) clear screen sharing, and 4) multiparty. Gruveo was a hit on the first three from the beginning. They recently introduced multiparty conferencing, so item four is now covered, too. With Gruveo, the calls are easy to make and the call quality is equal to or better than every other service I've tried (roughly 15 to-date). Once I discovered Gruveo, it became my basis of comparison for every other service I tested. Only one other service has performed as well and as consistently, but it is not purely browser-based. In addition, Gruveo offers call recording. This is handy for training calls and presentations. Also, the developer is very responsive. I have seen several forums, including this one, where he has engaged with the users in a very constructive manner. Cons The new multiparty system is still a little green. It's difficult to keep up with the participants in an audio-only call, because there's currently no easy way to identify the various participants. The developer is working on a way for participants to identify themselves. Hopefully, that update will happen soon.. Also, there's no way to get rid of someone who doesn't belong on a call. That's probably due to this originally being more of a social interaction service than a business tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Associate Director Used the software for: Less than 1 year ### "Generally pleased with this product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2021 Using Gruveo has enabled us to continue working with clients during the COVID-19 pandemic. Beyond that, it has allowed clients from a distance to avoid the barrier of travel time and cost to be able to connect with their therapist when the client lives in a community with very few resources present. Pros The two most important factors that lead us to use Gruveo were that it meets privacy requirements and that it is easy to use for our clients. We use Gruveo for telehealth counseling, and our therapists report that it has worked well for clients to connect. Transitioning to Gruveo went smoothly with great support. Cons Therapists have reported that sometimes the platform kicks the off or that there are issues with clients being able to sign in. Occasionally the audio quality has not been great. As with any platform, it is difficult to know if this is an internet bandwidth issue, a user (client) issue, or the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Sysops Used the software for: Less than 1 year ### "It's so easy to use and has a lot of friendly features like storage and download videocalls" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 28, 2021 It's the best videocall on the fly platform that I've tryed! very simple and realible Pros I like the easy of use that the platform offers to the users and how it works, the application works very well in almost any browser only asking for permissions to use microphone and webcam Cons The lack of integration, in the past Gruveo offers an API to use, and it had some features like download videocalls to S3, generation of custom links in the moment, I'll like to see those features again, and some kind of improovement on the web interface to offer the posibility to create a custom wating room, a dashboard with nice statistics and the posibility to customize the records filename. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Team Lead Used the software for: Less than 1 year ### "Gruveo is convenient" 5.0 July 29, 2021 Pros It gives our clients ease of access to remote meetings with our representatives and automatically records each interaction. Cons The lack of unlimited storage which leads to mass deletion of recorded interactions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Executive Director Used the software for: Less than 1 year ### "Remember to cancel your free subscription or get billed $700 " 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 21, 2020 Pros I liked that it has better privacy than zoom Cons It was not the easiest to use and the billing is confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/156052/Gruveo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.