Who Uses This Software?

PastorsLine is designed with churches and ministries in mind, giving them the tools to connect with their flock in the right way.


Average Ratings

33 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    Ideal for groups with 50 or less average weekly attendance.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • PastorsLine
  • pastorsline.com/
  • Founded 2012
  • United States

About PastorsLine

PastorsLine, powered by Fluidm.in, is a cloud-based text and voice system for churches and ministries that allows you to easily build your database and engage with your members and visitors. You can manage and engage with your list on your desktop or mobile devices at a fraction of the time. We are passionate about reaching a dying world with the Good News of Jesus Christ.


PastorsLine Features

  • Attendance Tracking
  • Built-In Accounting
  • Calendar Management
  • Child Check-In
  • Donation Management
  • Event Management
  • Group Management
  • Learning Management (LMS)
  • Library Management
  • Member Directory
  • Member Profiles
  • Membership Management
  • Multi-Site Management
  • Newsletter Management
  • Online Payments / Giving
  • Pledge Management
  • Volunteer Management
  • Website Management
  • Worship Planning

PastorsLine Reviews Recently Reviewed!


A very useful program, especially for multiple users in one organization.

Jan 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can easily set up a group, and fairly easily import contacts. Being able to see messages in the inbox, even when it is not directly impacting me is generally good (some might feel that is unnecessary, but I find it helpful). Customer service response has been outstanding! I think that's your best feature. There is a bit of a learning curve, but that's because it seems to have lots of features.

Cons: I do wish I could see all the groups in our account, even if I can't access the ones I didn't create or don't have permission for. Just to view them would be helpful.

Allowing me to communicate with visitors at a personal level. Priceless!

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Visitors reply to text messages with ease. They don't feel like one more out of the bunch. One of my visitor said to me " I am committed to becoming an active member of the Irmo church family". What more can you ask for?

Customer Service is great!

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can have conversations easily with subscribers through text messaging. It is good for connect words with a congregation.

Cons: Integration wasn't working right at the beginning but I was able to get it quickly fixed through the awesome customer service.

Overall, Good.

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software does what it says it will do. It does it well and is reasonably easy to use. If people use texting frequently - this could be a good option.

Cons: My team didn't take to it like I thought they would. Having a separate texting service - especially one that requires a special (very slow) app or logging into a computer in order to reply was very cumbersome - and actually pulled away from the relationships we were trying to build. I can see this working for many. But it didn't for us.

It's been great! We have been able to connect with so many people already!

Dec 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The integrations with CCB - automatically creating profiles and the ability to put them into process queues, the automation you can use to capture data, and the merge fields you can use to personalize your messages.

Cons: I would love to have the ability to schedule reoccurring texts, schedule texts to go out 1 day after they opt in, then a week, then a month, etc.

Limited use thus far for us. Issue experienced during our first large use.

Dec 20, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ability to communicate via text with our congregation. Polls for responses in services. Text links to digital forms.

Cons: User interface is difficult to understand. Not very intuitive to use.

Overall: Text congregants and receive responses.

I am a user for a larger organization - I use PL mainly for emails to groups.

Dec 19, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The mass texting capability. How the replies come to a central location so that multiple leaders can review them.

Cons: Only that it was hard to figure out at first - even after having watched the video. It's also challenging to create groups - members are added one at a time - it would be nice to add multiple people at one time.

Overall: The mass email feature.

Vendor Response

by PastorsLine on December 20, 2017

Hi Nora! We appreciate your review and take each comment seriously. It seems we have some things we need to improve on. We have been adding new help articles each week. We hope to do more. You can also add multiple people to a group at the same time. You can even add groups to a group as well. If you have any issues that still lingers, you can chat with us on o website (real time) or send us an email to help @ pastorsline.com

Pastor's line has helped us become an even more personal church as we have continued to grow!

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that every new person that comes to our church, and specifically for me to our student ministry, can be texted a welcoming message that provides a personal touch and invites them back. Also, we can now text out information about student events, parties, and gatherings to both students and their parents! This has helped us to connect with our students on a whole new level.

Cons: There are some functionality things in the software that are not quite as user friendly as I would hope, but the pastors line team is so great at responding in a timely manner to questions and they have taken many suggestions we (as Pastor Line users) have suggested to make the software even better.

Overall: We get a more personal touch with people in a more efficient manner. Who doesn't want that?!

Vendor Response

by PastorsLine on December 20, 2017

Thanks, Taylor. We appreciate your review. We are so happy that you can use this tool to help you save time and connect with your students. I do admin that there are areas we can improve on. What's the #1 thing we can do for you that would make your life easier? Chat online or Email help @pastorsline.com

With PastorsLine we are communicating in new and effective ways that we previously couldn't imagine!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love that it sync's with CCB! This has opened up possibilities of group texting options, easy forms, and engaging with visitors in a crazy easy way!

Cons: The things I like least, are the limitations of features not yet created. You've done a great job with what I've seen so far, but the addition of texting saved searches and the ability to select a text string to save as notes in their CCB profile with fit perfectly with our currently needs and processes.

Overall: I haven't reached the limit of the benefits yet! I'm excited to explore the possibilities!

Vendor Response

by PastorsLine on December 20, 2017

Hi Tara! Thanks for your review and we are excited to have built a deep integration for CCB. The saved searches option is next on our CCB list. Q1 2018. The "select a text string to save as notes" has been on my mind but it isn't our top priority. We would first need to understand what most CCB users want then check if that's an option for us to integrate with. Both items are on our list. Saved searches dev is next :)

Great way to communicate quickly.

Oct 09, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: We can set up the word or phrase that we want to use and we can add additional numbers when needed.

Cons: I would likee the ability to differentiate which number is being used when a message is sent to my inbox.

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We love Pastorsline and how easily we are able to connect (and get responses back) with our church.

Oct 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy way for people to sign-up to volunteer, join a group, or get involved. We've had lots of people who weren't in our database communicating with our church for the first time because texting is so easy.

Cons: Inbox is hard to manage when you have a lot of text campaigns going on at the same time. We want to make sure all the people texting us are followed up with and not falling through the cracks.

Overall: Able to reach lots of people quickly and easily, the way they want to be reached, and allows multiple people to share the burden so one person isn't doing all the work.

This system is a game changer for church communication

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Used extensively during IRMA, out of the box ways to communicate back and forth! So worth the little cost to have this running!

Cons: Just need a little better easy of use on the app, but nothing that is a show stopper. Want to incorporate more CCB forms in the future.

This service has helped us meet new visitors. However, the interface of the app is not good.

Oct 02, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It integrating with CCB. It helps us connect with new people. It's fairly simple and easy to set up new groups and keywords.

Cons: No shortcode options. The interface of the app and dashboard experience is poor. It is hard to navigate and doesn't seem to update well. I don't like how the messages area works. It needs to be much more intuitive.

Overall: Meet more first time visitors. Created profiles for these visitors instantly on CCB.

Vendor Response

by PastorsLine on October 04, 2017

Hi Matthew, Thank you for your honest review. We are in agreement that there are several UI issues. We have been fixing those as quickly as we can. However, it does appear that your experience is below acceptable which might suggest something more. We apologize. I just sent you an email to discuss specific ways we can improve our product. Currently, our app is optimized to work on FireFox and Chrome. I would be curious to know if you are using another browser as well. I do appreciate your honest review and it suggests that you want to give us an opportunity to improve. We will!

As a pastor I've really enjoyed using pastor's line. It has been extraordinarily helpful!

Oct 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can instantly communicate with my members via phone or text. I like that it allows me to individually respond back to texts that come in.

Cons: I don't like how people call back my phone when they missed an automated call. It would be nice if they could call back and hear the message I just sent our or something. I'm not sure if it always leave a voicemail? I'd also like to see more easily who is texting back- I feel like texts can get lost easily in the system and I can't find it.

Overall: Instant communication with my members!

Excellent service that has a few things to polish

Sep 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integration with CCB
Real phone number
Functionality of mobile app
Mass texts with insertable merge fields

Cons: Needs more polish, but still is highly functional. They are consistently implementing features, as well as cleaning up the design.

Overall: Mass personalized texting

Overall it has been a very good experience. I am still new so there is much to learn.

Sep 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is reliable whereas some phone apps I was using previously could not be counted on. I also like that when I import new contacts that the software checks for duplicates.

Cons: I have not used the software long enough to speak well about any negatives. My only dislike so far is some of the page layouts are confusing.

Overall: Ease of use

We use Pastorsline mostly to send back automated replies for forms.

Sep 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -Integration with CCB so we can text groups of people without needing to know their cell provider.
- Easy of use

Cons: - Sometimes it can be slow
- I wish we could collect more info that name and email address
- Setting up groups and campaigns feels redundant

We have had overall a good experience. We have run into some issues from time to time.

Sep 26, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Texting quickly to all our members. Also, the response for help is very quick and they are extremely helpful and knowledgeable.

Cons: Limited usage of added features when I am texting to a group larger than 150. For ex: it would be nice to add a graphic for large groups. Also, sometimes our scheduled texts do not go out on time, or do not go out at all!

Overall: Being able to text a large group of people all at one time.

Takes a bit to learn, but phenomenal results! Very worth learning the system!

Sep 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Syncs with CCB, where all our contacts are already stored. Can pre-schedule a text to go out at a certain time. Great customer support - quick and responsive! Reasonable pricing. Can increase our plan as our use grows. No contracts!!

Cons: Not as intuitive as I'd like. They are still developing the tutorial videos. (their quick customer service makes up for this most times, tho).

Overall: Connection with our customer base. Mobility volunteers to participate.

So far so good. I do like the features offered and the cost effectiveness of everything.

Sep 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simplicity. It was easy to set up and get members to join. I also like the options for the automated responses.

Cons: Lack of using features via the app. It would be helpful for our set up to have the ability to d the voice calls from the app.

Great support and connectivity to CCB.

Sep 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to text groups with important updates by utilizing a local number. Also appreciate the great support, and the fact that it syncs with CCB is the main selling point.

Cons: The software can be more user-friendly and it would be beneficial to have more video tutorials and of a higher quality.

Great program and addition to our online database software. Great way to reach our students.

Sep 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pros: Integrates with CCB, our online database, which makes it easy for us to text groups easily. Program is inexpensive which is important to ministry. Very easy to use.

Cons: Very few cons. When we find something does not work the company is quick to fix the problem. That will happen with all new programs.

Overall: This is a great way to reach students and remind people of events. We use it for all of our events, large and small. It integrates well with our online database so no need to add phone numbers separately. It updates information as it is changed in our database. We love the program and the price.

Vendor Response

by PastorsLine on September 18, 2017

Thanks, Debbie and appreciate your honest review. We will continue to invest in this tool to ensure it's as frustration-free as possible :)

Excellent Service/Product

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been blessed to have PastorsLine in my ministry toolbox for the past 4 years. The communication to my internal and external publics has improved exponentially. From boardmeeting votes, to letting my elders know instantly of a member in the hospital, PastorsLine is a must!

Getting into it and liking it!

Apr 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: So far I believe this is a amazing tool for pastors to connect with his members and beyond them, to the community. It's a great platform to create momentum in your ministry and it is versitile in how creative you can get with it--

Peter
Culitvate Initiatives
Evangelism & Church Planting
Potomac Conference

Great communication tool with a bright future

Apr 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The constant updates and added features.

Cons: Usability can still be improved a bit.

Overall: I've been using the platform since it's beta stages. The team at Pastor's Line is extremely dedicated and attentive to customer feedback. They are constantly making improvements and adding features based on customer feedback. This is already a great tool to communicate effectively and will only get better.

Recommendations to other buyers: iOS app would be very much necessary. Further streamline the interface.

Vendor Response

by PastorsLine on April 19, 2017

Thank you for your review. We are committed to improving. BTW, we just launched our iOS app. You can download it from here --> http://pastorsline.com/app/

In the know...

Apr 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been very pleased with PastorsLine, they allow me to easier alert our members to the latest news through their messaging capability. When they moved their messaging over last summer, customer service was very responsive in walking me through the process. I know they have set up so many more features that I have not taken advantage of yet. I look forward to exploring all the features they offer.

Great product, greater people!

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a simple and effective way for those in ministry to connect with their congregation past the weekend service. It serves as an effective way to get participation from your congregation during the service through live polls, the ability to send questions in, and building an engaged audience.

Cons: I wish there was an actual app instead of using the mobile browser

Overall: I've had the opportunity to use Pastor's Line since it's beta stage. Not only is it an amazing product that really helps you connect with large groups of people in a simple and effective way, but Jason and the team are an amazing group of kingdom-focused people. Their passion for Pastor's Line is only surpassed by their passion for Christ which in my opinion is why Pastor's Line is such a win!

Recommendations to other buyers: If you have any questions you have about Pastor Line, just ask! They're super helpful

Vendor Response

by PastorsLine on April 25, 2017

Hi Justin, Thanks for your review. We do have a mobile app now. Check it out. http://pastorsline.com/app/

Excellent Communication resource

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Valuable resource to reach congregation! Top notch support. Extremely useful in the busy technology world we live in

The future is here

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and simplest experience for the church/member or guest. The back end interfaced can be managed by a team of volunteers to ensure that no response goes un-answered.

OH and one more thing - the ability to send personalized text messages, and that the text responses go to the software, and not the recipients.

Cons: Nothing ! It solves the problem of text communication -

Overall: Long time CCB user, and advocate of church management systems. Pastorsline is the next step in fluid and dynamic church communications. Technology that allows a leader to do more with less, is always welcomed in my book. Pastorsline breaks down barriers to communication and allows the Leader to communicate effectively.

It's simple, it's easy, and most importantly - transparent. A church member or guest doesn't need to download an app in order to be connected. LOVE it.

Recommendations to other buyers: If you are a part of an active church AND use CCB, this is a welcomed addition to your communication tool kit.

Not just a good application, it's a GREAT team.

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The entire team from pastors line have gone above and beyond to tailor the services they provide in order to meet our needs. I would consider this more than just an application or tool. It is a vital relationship in connecting with people more effectively

Great service!

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use through the website and app. Very accessible customer service.

Cons: Nothing

Overall: I use Pastorsline for the children's ministry at my church, to send out updates, reminders, or event specific information. The parents really like how they can get info quickly through text. They also can respond with questions quickly. The new app is awesome as well. It makes texting the group from my phone a breeze!

Recommendations to other buyers: Great for church communications and for ministries as well

Best Texting solution for churches, ministries, and pastors.

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Tons of features and integrations (existing and planned). I like that it uses a real local number instead of a short business-like number.

Cons: The fact that so many of my colleagues aren't aware of it.

Overall: I started using PastorsLine about 9 months ago. I have been able to connect with my flock like never before. I use it for bulk text when I need to make an announcement. I use the auto-responder to help my guests to get connected, and to send important links for those interested. I use the poll feature and scheduled texts a lot as well. I like also that it is so easy to use. And the new mobile app makes it even more convenient to stay in touch.

Recommendations to other buyers: The yearly subscription is well worth it. The month by month isn't bad but you save more money doing the yearly subscription. Also, use the auto-responders and scheduling as much as possible. That's what makes this tool so powerful.

Great communication tool for churches

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use. It's very effective. And it's very cost-efficient.

Overall: Great communication tool for churches. I was having issues communicating with my church Family for events and announcements in this tool has really help me turn around attendance and awareness of events!

Vendor Response

by PastorsLine on April 03, 2017

Thanks, Ezequiel.