# HiBob Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HiBob the right Onboarding solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156106/Hibob/reviews --- HiBob 4.6 (175) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 3rd, 2026 # Reviews of HiBob Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews Victoria S Project specialistMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “It's a good tool for all the HR-related topics, such as requesting time off, uploading/reviewing/signing all the necesary documents, conducting performace reviews and 1-on-1 meetings.“ February 26, 2026 Carlie H CPOInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The time off function is complicated and clunky and doesn't integrate well with our other tools, leading to inefficiency - if only the payroll function would come for AU :)“ March 10, 2026 WT Will T Group Director of RecruitmentInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The reporting features are robust, offering all the insights and data you need from both an HR and recruitment perspective.“ April 22, 2025 SC Sam C Talent PartnerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Some features, like performance feedback and goal tracking, felt underdeveloped“ October 21, 2025 DE Dennis E Sales and Workplace Operations LeadInternet, 11 - 50 employeesUsed the software for: More than 2 years. “Very good experience, have used it in my 2 most recent roles and I find it very easy to use for requesting holidays, seeing what benefits we have, current organisation of the company etc, very intuitive and at the moment would not change anything about it for how I use it.“ May 2, 2025 WT Will T Group Director of RecruitmentInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “This is a bit of a double-edged sword for me, personally, I’m not a huge fan of having separate pages or tabs for the different products, like Talent and standard Bob HR.“ April 22, 2025 JA Jonah A Head of LegalComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “As an employee, I find the interface to be very comfortable to locate information regarding my own employment, as well as submit time off notifications, etc.“ January 2, 2025 PB Pankaj B IT Operates and Support ManagerFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “It's task reminders are not consistent and sometimes it duplicates the tasks when an auto tasks is triggered manually. If a task is triggered manually the auto version should not be triggered.“ June 10, 2024 ## Showing most helpful reviews Showing 1-25 of 175 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shay K. People Solutions Specialist Information Technology and Services Used the software for: 1-2 years ### "Bob to the rescue! " May 15, 2023 5.0 Bob has simplified many aspects of our business. I can see and feel the ROI immediately and plan on doing those calculations at the end of Q4 to provide the leaders with percentage and data to showcase the ROI. Pros Bob has been great! We wanted a system that could be customized and unique to our unique workforce and business model. We found that in Bob!Implementation was a breeze. User friendly system allowed our employees the ability to get into the system with SSO, no technical issues & start using the system right away! Cons I would love the opportunity to "nudge" or remind people that have a task outstanding. Similar to when folks have pending documents. I would also add more features to the mobile app function. Currently it serves mostly as a directory but documents should be made available on the mobile app. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing HiBob We choose Bob over other products because of:Custom features such as tasks, documents, worktables/sections User friendly/Mobile friendly app Unique features such as groups/interests to increase engagement Unique time off and holiday calendars to meet different site requirements Review Source Ben E. Owner Publishing Used the software for: 6-12 months ### "The nicest HRIS I've ever used" June 12, 2023 4.0 Bob is a highly effective HRIS for small-medium sized SaaS companies Pros Bob is a solid HRIS system that can manage HR processes effectively. The system is user-friendly and easy to navigate, making it accessible to all employees. Its time tracking feature is highly efficient and helps to streamline the payroll process. Moreover, the feedback tracking feature is solid. Cons Bob's performance management leave much to be desired. Additionally, Bob's lack of support for useful competency frameworks is a major weakness. Without a strong foundation in this area, employees may struggle to develop the skills and knowledge necessary to excel in their roles. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Workday is a nightmare to use; we needed something more intuitive Review Source VR Verified Reviewer Head of HR Financial Services Used the software for: Less than 6 months ### "Not worth the pricetag" May 1, 2023 2.0 Disappointing. For the price you pay, it's simply not worth it. Pros It was easy on the eyes from a user perspective for employees Cons The 1on1s weren't recurring for managersThe demo showed us all the bells and whistles but they all came either added costsForms didn't flow properlyThe setup of this was a nightmare especially syncing it to payroll and creating the pay and leave rulesRestrictions around which users or administrators can have access to things in particularMany steps to do something simpleNo on demand support even during implementation it was all self serviceIssues with leave submitted syncingSurveys are incredibly basic, questions are double barrelled, non actionable and aren't backed by research or science Review Source SC Shami C. Sales representative Marketing and Advertising Used the software for: 6-12 months ### "Hi Bob our way to communicate within the team" November 13, 2025 4.0 I really enjoy the app since, it makes easy for me to see insight within my company and different program and keeps me updated for any company news. Pros It allows me to have access to my confidential and company documents. It also allows me to communicate within my company with different team members from a different program. Cons All over it has a smooth operation. The only things what I would have more better are maybe able to have more access to our fully integrated emojis while making posts. Switched from [Journyx](https://www.capterra.com/p/125356/Journyx/) Company decided to switch the apps for us. Review Source AS Alexander S. Enterprise sales manager Computer Software Used the software for: 2+ years ### "Simple Clean and good integrations " November 11, 2025 4.0 great will continue to use does exactly what i need. Only question is are we using all functionality we havent had enablement or support from there team Pros Simple and intuitive to navigate. Integrations with slack and approval process is great addition and makes efficient. Cons org chart mapping feels clunky and requires admins. doesnt feel scalable to continue using for companies +500 Review Source WT Will T. Group Director of Recruitment Information Technology and Services Used the software for: 2+ years ### "The best HRIS " April 22, 2025 4.0 Overall, it’s a really positive experience. One of the standout features is how seamlessly Bob integrates with our existing systems, particularly Greenhouse and our internal workforce planning tool. Everything connects smoothly, making data flow and reporting straightforward. The platform provides strong insights, is user-friendly, and supports every stage of the process effectively. Pros The user interface is excellent, intuitive, clean, and easy to navigate. The reporting features are robust, offering all the insights and data you need from both an HR and recruitment perspective. Cons This is a bit of a double-edged sword for me, personally, I’m not a huge fan of having separate pages or tabs for the different products, like Talent and standard Bob HR. That said, I understand the reasoning behind it, and can see the benefits of keeping them distinct. It likely comes down to personal preference. Review Source VR Verified Reviewer People Director Information Technology and Services Used the software for: 1-2 years ### "Bob- Review" May 22, 2025 4.0 Great tool for teams of 200-400 people, with a focus on culture building, offers a solid HR management system Pros Clean dashboards, very user-friendly, highly customizable, good support, easy to learn, and good integrations and other features like engagement surveys built in Cons Performance management tool section needs some upgrade, and limited ATS (recruitment) integration functions, so need a separate tool for that part of the employee lifecycle management Review Source SC Sam C. Talent Partner Information Technology and Services Used the software for: 1-2 years ### "A User friendly platform with room to grow" October 21, 2025 4.0 Pros \- The platform is user-friendly and visually clear, which made it easy to manage my time off, view company holidays, and keep track of personal information - I appreciated the transparency — being able to see the org chart, team structure, and who’s out of office helped me stay better connected with colleagues - It centralised a lot of useful resources like policies, documents, and feedback in one place Cons \- Some features, like performance feedback and goal tracking, felt underdeveloped - Navigation could be improved, I often have to click through multiple menus - There are times when notifications or updates haven't come through clearly Review Source DE Dennis E. Sales and Workplace Operations Lead Internet Used the software for: 2+ years ### "Simple, easy to use HR platform" May 2, 2025 5.0 Very good experience, have used it in my 2 most recent roles and I find it very easy to use for requesting holidays, seeing what benefits we have, current organisation of the company etc, very intuitive and at the moment would not change anything about it for how I use it. Pros I like the UI, good use of space on the webpage and allows an employee to see shoutouts, essential links, upcoming work anniversaries, new hires etc. Quite intuitive in terms of sections of the different tabs, very easy to navigate around. Cons None for my use case, functions very well so far. If I had to nitpick, I'd say to give an option for dark mode users. Review Source SB Stephanie B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Bob has been great for my business" April 23, 2025 5.0 Pros Bob has been super easy to use. It has been appealing to the eye. It has really eased the workload around the office. Cons I do not have any negative comments about Bob. I have enjoyed using the program and would recommend it to friends and other coworkers with businesses. Review Source AJ Anders J. HR Generalist Information Technology and Services Used the software for: 1-2 years ### "Extremely satisfied with bob as a comprehensive HRIS" May 18, 2023 5.0 Our experience has been exemplary, especially compared to past HR systems we've worked with. Pros Bob is extremely user friendly and allows for customization to meet our needs. Customer support is very responsive and helpful in coming up with creative solutions to achieve our goals for the system. They take our feedback and implement changes regularly that constantly improve efficiency and make our lives easier. Cons My only complaint is the relative lack of flexibility to update the look and feel in bob. We have also experienced some issues with moving task due dates. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/) We were looking for a comprehensive solution to consolidate multiple softwares. Review Source AJ Ashley J. Senior Manager, People Operations Information Technology and Services Used the software for: 6-12 months ### "Fantastic, Flexible Option" July 27, 2023 5.0 Pros Unlike other HRIS companies I've worked with in the past, the Bob platform is incredibly flexible. I'm able to set up customized onboarding flows, employee fields, and reports for every instance. Surprises come up in HR a lot and can go with the flow. Cons My least favorite feature is no good screen to view all holidays across the company for employees. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HiBob Bob had more flexibility and more integrations with our other systems. Review Source KV Kristin V. CHRO Management Consulting Used the software for: 6-12 months ### "Great hr tool for midsize companies " June 27, 2023 5.0 Bob as solution as well as bob implementation team and support are outstanding Pros Implementation and deployment was a breeze. The adoption rate of the business is high. Cons Absence of dependent fields when we started and it lacks the ability to customize reporting and homepage for different user groups Alternatives considered [Personio](https://www.capterra.com/p/158622/Personio/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HiBob Better suited for our global needs Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Sap not suited for our needs - not agile enough Review Source VR Verified Reviewer product manager Information Technology and Services Used the software for: 2+ years ### "Very Happy about Bob" October 31, 2024 5.0 Pros User-Friendly Interface: Bob's modern, intuitive design makes it easy for employees and managers to navigate and complete HR tasks seamlessly. Customizable Workflows: ’s flexible workflows are great for tailoring the HR experience to match your company's unique needs, from onboarding to performance management. People Analytics: Bob provides comprehensive analytics and insights, empowering HR teams to make data-driven decisions around engagement, retention, and team development. Cons Nothing really negative to say. I really like it. Review Source AK Angelos K. Snr Performacne Marketing associate Hospitality Used the software for: 2+ years ### "A great and simple platform" November 20, 2024 4.0 Despite a few minor drawbacks, the platform has made my communication with hr easier Pros The platform's user-friendly interface is its standout feature—navigating through Bob feels intuitive and efficient. it is really easy to request time off and check on events. Additionally, the focus on employee-centric features like the culture hub and pulse surveys fosters a sense of community and are pretty fun Cons Bob excels in many areas, the mobile app feels a bit limited compared to the desktop version, particularly when it comes to accessing detailed analytics and reports. There’s also a slight learning curve for non-tech-savvy users when setting up complex workflows or integrations with other platforms. Review Source DD David D. Software engineer Computer Software Used the software for: 2+ years ### "Bob is a great tool for HR management" November 10, 2024 5.0 Great tool to manage perfomance review and time off Pros How we can manage time off and performance review Cons The shoutout is not that necessary and create lots of useless notification Review Source AC Amy C. Senior Account Manager Marketing and Advertising Used the software for: 1-2 years ### "HiBob for HR Portal" August 14, 2024 4.0 Pros I like that you can look up all employees in your company to learn their title, office and boss. That is very helpful at a large company. It is also helpful to have all your payroll, documents, time off etc all in one place. Cons There are times when I have had some glitching when using Bob - i.e. I am unable to use the search bar for some reason. Review Source ST Shannon T. Payroll and Benefits Administrator Apparel & Fashion Used the software for: 6-12 months ### "My Bob Review" June 15, 2023 5.0 Very positive. Time taken to understand the relationship between customizable parts is worth the investment (task + flows, fields + values and API related functions). Pros Having a singular location for all of our employee data and being able to search up the information I'm looking for saves me lots of time. Importing information in bulk is also super handy. Cons It was disappointing to learn that Sandbox features are behind a paywall since it's important for us to test and view features before implementing them to the hole company. The benefits page is a bit limiting in that you have to upload spreadsheets for each update. Review Source JO Jayne O. HR Consultant Financial Services Used the software for: Less than 6 months ### "Highly recommended " May 11, 2023 5.0 We have had a very positive experience with Bob, its is a very intuitive system to use and the information available in the help centre is extensive and easy to follow. The response form the support team is very quick. The more we have asked of the system as we reviewed our internal processes and procedures, the more it delivered. We did not implement Bob wit the intention of reducing headcount but when one of the team resigned we did not need a replacement due to automation and self service. Pros Implementing Bob has had a significant positive impact on the workload of the HR team allowing us to spend more time on value add activities and far less on routine admin. This was achieved by automation of workflows and tasks through the entire employee lifecycle. Employee information is visible to managers, employees and selected departments (i.e Compliance) reducing the number of routine queries directed to HR. Cons It would be helpful if employees who are on garden leave could still access the system until their termination date. Access is removed based on their last day of work but they are still employed and need access to documents. Esign saves time in that documents are automatically added to the employees record when completed but the process of uploading, then making the document active followed by a third step to assign to the employee is clunky especially when sending multiple document to the same person. Reason for choosing HiBob Functionality of the Core HR system and additional modules available Review Source Elena M. Chief People Officer Human Resources Used the software for: 1-2 years ### "I've chosen bob over another great product I was using in the past and haven't regretted!" June 6, 2018 5.0 ease of HR management, also our finance team benefits from easy holidays/absenses management, payroll reports and such. I'm doing all admin in bob, from contracts to onboarding, org structure, salary changes etc Pros It's very easy to use - user friendly interface, intuitive navigation, you can find whatever you need in the matter of seconds even if it's your first experience with the platform It's beautiful - our employees love it too The support team is amazing - they not only resolve any issues quickly, but they also listen to suggestions and implement them within reasonable time. I love getting product updates as I know that there will be something I asked about. The system features everything you'd want from a modern HRIS and even more - we love club feature and about section - it helps employees learn more about each other and find common interests. There's some functions that I'd love to have but they are not yet there (such as pre-boarding or e-signature) but the guys are constantly working on them and I've seen that for example e-signature is coming within next few weeks. Cons If we are talking about bob as HRIS there's very few things that I don't like, or rather I would like to have and they are not yet there - prebording being one example. I'd love performance module to be more sophisticated but the guys have just introduced it and I see that it gets updated constantly, which is great. also, it's not a separate platform for performance management so I wouldn't expect it have all the features that other platforms dedicted to performance only have. There are other small things (such as I can't send a survey to 1 person only), but they are small compared to all the benefits and again, I know that sooner or later those will be resolved too. Review Source Sebastian I. Senior HRBP Entertainment Used the software for: 1-2 years ### "A great up and coming app" May 5, 2022 5.0 Pros LOVE! It is a main staple on most tools to be integrated with, slack is easy but also other payroll, engagement and HR/Tech tools integrate seamlessly. Love the UX, simple, colourful and engaging. Customer service is great too! Keep doing what you're doing, bob :) Cons The pricing model for new features could be a bit more adaptable. We wanted to add timesheets just to a set number of employees but they wanted to charge us for the whole company! Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HiBob Price and product offering! Review Source TP Tory P. People Operations Financial Services Used the software for: 6-12 months ### "An HRIS that does it all and then some!" September 9, 2021 5.0 Great all around HRIS. I would and have recommended to others. Pros Bob is intuitive, easy to use and gets ahead with all its features. It's not only an employee data management software, it's a one-stop-shop for all-things-employee lifecycle (performance, surveys, compensation, org charting, reporting, etc.). Employees love to use it because it provides value to them outside of simply storing their data with things like shout-outs, company announcements, clubs, interests, demographics, etc. It's also very beautiful to look at! Cons Hard to pick something to dislike. I will say that sometimes it takes longer to hear back from chat support. I wish they had an implementation team or person to work with you to set the tech up appropriately according to your use case. The implementation is very self-lead, and for someone that is maybe the only person in their department, this can be overwhelming if you can't find the time to dedicate to it. Other than that, I'm very happy with the software and each team member I've had the pleasure of chatting to has been more than helpful and lovely. Reason for choosing HiBob More features, better interface, better value for the employee Review Source GB Ghayathri B. People & Operations Manager Research Used the software for: 2+ years ### "Hibob for a high-growth startup" March 30, 2023 5.0 Pros The UI is amazing. People find the application to be really easy to use and interactive. The documents, surveys and performance features are mind blowing Cons The onboarding task lists cannot be grouped into folders. Same with performance reviews questionnaires. Can have more and better integration with slack. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Review Source MM Monica M. Global People Coordinator Professional Training & Coaching Used the software for: 1-2 years ### "BOB is perfect" June 15, 2023 5.0 Pros Bob is a fantastic product that includes all the features that we need and is still developing more on a monthly bases Cons Integration with our payroll provider is not available Review Source DP Danielle P. People Advisor Logistics and Supply Chain Used the software for: 6-12 months ### "Smol review " December 22, 2023 4.0 It has so far been a positive experience Pros It is very user friendly, easy to use and navigate as admin staff Cons I have not been in my role long enough to have found any cons Review Source Talk to a Capterra advisor for free and get results within 15 minutes.