# HiBob Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HiBob the right 360 Degree Feedback solution for you? Explore 177 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156106/Hibob/reviews --- HiBob 4.6 (177) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 29th, 2026 # Reviews of HiBob Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews Victoria S Project specialistMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “It's a good tool for all the HR-related topics, such as requesting time off, uploading/reviewing/signing all the necesary documents, conducting performace reviews and 1-on-1 meetings.“ February 26, 2026 Carlie H CPOInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The time off function is complicated and clunky and doesn't integrate well with our other tools, leading to inefficiency - if only the payroll function would come for AU :)“ March 10, 2026 Tyra O People Operations Specialist IIComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “Everything about the platform feels secure and safe-- the appropriate permission levels are available to us to ensure that everyone is able to see just enough that's acceptable for their level.“ May 14, 2026 AR Agnes R Chief Executive OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “There are times the reports take forever to load and there are random glitches that are critical to our business – those are nightmares.“ May 13, 2026 Tyra O People Operations Specialist IIComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “HiBob has SO MUCH incredible capability-- I'm actually blown away by the collaboration that we can accomplish all in one tool across so many teams.“ May 14, 2026 AR Agnes R Chief Executive OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The reports are extremely convoluted and I still have no idea what exactly the individual settings include and/or why they lack substance.“ May 13, 2026 Tyra O People Operations Specialist IIComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “It's really easy to get to things like payroll and different surveys and engagement opportunities the People Team puts out.“ May 14, 2026 PB Pankaj B IT Operates and Support ManagerFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “It's task reminders are not consistent and sometimes it duplicates the tasks when an auto tasks is triggered manually. If a task is triggered manually the auto version should not be triggered.“ June 10, 2024 ## Showing most helpful reviews Showing 1-25 of 177 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mouloukou K. Account executive Information Technology and Services Used the software for: Less than 6 months ### "One of the best in its category" July 17, 2025 5.0 Pros So far, so good. I think for a platform i did not know before, and the fact that the market is so competitive. It's impressive to see the quality of Cons Navigating the menus can sometimes be complicated because of top many options and menus being displayed. This might be an internal issue that said Review Source Ben E. Owner Publishing Used the software for: 6-12 months ### "The nicest HRIS I've ever used" June 12, 2023 4.0 Bob is a highly effective HRIS for small-medium sized SaaS companies Pros Bob is a solid HRIS system that can manage HR processes effectively. The system is user-friendly and easy to navigate, making it accessible to all employees. Its time tracking feature is highly efficient and helps to streamline the payroll process. Moreover, the feedback tracking feature is solid. Cons Bob's performance management leave much to be desired. Additionally, Bob's lack of support for useful competency frameworks is a major weakness. Without a strong foundation in this area, employees may struggle to develop the skills and knowledge necessary to excel in their roles. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Workday is a nightmare to use; we needed something more intuitive Review Source MF Matt F. CEO Computer Software Used the software for: 2+ years ### "Shocking treatment of loyal customers - avoid at all costs" March 31, 2025 1.0 Pros What used to be Pento before they bought it and fired all the customers. Cons Terrible communication. They bought Pento payroll software then stopped anyone using it who has less than 50 employees. This was AFTER they told me I could continue using it and then dropped the news with less than a month to go. Truly shocking. If they do this they could screw you over at any minute. Switched from [BrightHR](https://www.capterra.com/p/151525/BrightHR/) Pento sold it to me before they were acquired Review Source Shay K. People Solutions Specialist Information Technology and Services Used the software for: 1-2 years ### "Bob to the rescue! " May 15, 2023 5.0 Bob has simplified many aspects of our business. I can see and feel the ROI immediately and plan on doing those calculations at the end of Q4 to provide the leaders with percentage and data to showcase the ROI. Pros Bob has been great! We wanted a system that could be customized and unique to our unique workforce and business model. We found that in Bob!Implementation was a breeze. User friendly system allowed our employees the ability to get into the system with SSO, no technical issues & start using the system right away! Cons I would love the opportunity to "nudge" or remind people that have a task outstanding. Similar to when folks have pending documents. I would also add more features to the mobile app function. Currently it serves mostly as a directory but documents should be made available on the mobile app. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing HiBob We choose Bob over other products because of:Custom features such as tasks, documents, worktables/sections User friendly/Mobile friendly app Unique features such as groups/interests to increase engagement Unique time off and holiday calendars to meet different site requirements Review Source SC Shami C. Sales representative Marketing and Advertising Used the software for: 6-12 months ### "Hi Bob our way to communicate within the team" November 13, 2025 4.0 I really enjoy the app since, it makes easy for me to see insight within my company and different program and keeps me updated for any company news. Pros It allows me to have access to my confidential and company documents. It also allows me to communicate within my company with different team members from a different program. Cons All over it has a smooth operation. The only things what I would have more better are maybe able to have more access to our fully integrated emojis while making posts. Switched from [Journyx](https://www.capterra.com/p/125356/Journyx/) Company decided to switch the apps for us. Review Source AS Alexander S. Enterprise sales manager Computer Software Used the software for: 2+ years ### "Simple Clean and good integrations " November 11, 2025 4.0 great will continue to use does exactly what i need. Only question is are we using all functionality we havent had enablement or support from there team Pros Simple and intuitive to navigate. Integrations with slack and approval process is great addition and makes efficient. Cons org chart mapping feels clunky and requires admins. doesnt feel scalable to continue using for companies +500 Review Source WT Will T. Group Director of Recruitment Information Technology and Services Used the software for: 2+ years ### "The best HRIS " April 22, 2025 4.0 Overall, it’s a really positive experience. One of the standout features is how seamlessly Bob integrates with our existing systems, particularly Greenhouse and our internal workforce planning tool. Everything connects smoothly, making data flow and reporting straightforward. The platform provides strong insights, is user-friendly, and supports every stage of the process effectively. Pros The user interface is excellent, intuitive, clean, and easy to navigate. The reporting features are robust, offering all the insights and data you need from both an HR and recruitment perspective. Cons This is a bit of a double-edged sword for me, personally, I’m not a huge fan of having separate pages or tabs for the different products, like Talent and standard Bob HR. That said, I understand the reasoning behind it, and can see the benefits of keeping them distinct. It likely comes down to personal preference. Review Source VR Verified Reviewer People Director Information Technology and Services Used the software for: 1-2 years ### "Bob- Review" May 22, 2025 4.0 Great tool for teams of 200-400 people, with a focus on culture building, offers a solid HR management system Pros Clean dashboards, very user-friendly, highly customizable, good support, easy to learn, and good integrations and other features like engagement surveys built in Cons Performance management tool section needs some upgrade, and limited ATS (recruitment) integration functions, so need a separate tool for that part of the employee lifecycle management Review Source SC Sam C. Talent Partner Information Technology and Services Used the software for: 1-2 years ### "A User friendly platform with room to grow" October 21, 2025 4.0 Pros \- The platform is user-friendly and visually clear, which made it easy to manage my time off, view company holidays, and keep track of personal information - I appreciated the transparency — being able to see the org chart, team structure, and who’s out of office helped me stay better connected with colleagues - It centralised a lot of useful resources like policies, documents, and feedback in one place Cons \- Some features, like performance feedback and goal tracking, felt underdeveloped - Navigation could be improved, I often have to click through multiple menus - There are times when notifications or updates haven't come through clearly Review Source DE Dennis E. Sales and Workplace Operations Lead Internet Used the software for: 2+ years ### "Simple, easy to use HR platform" May 2, 2025 5.0 Very good experience, have used it in my 2 most recent roles and I find it very easy to use for requesting holidays, seeing what benefits we have, current organisation of the company etc, very intuitive and at the moment would not change anything about it for how I use it. Pros I like the UI, good use of space on the webpage and allows an employee to see shoutouts, essential links, upcoming work anniversaries, new hires etc. Quite intuitive in terms of sections of the different tabs, very easy to navigate around. Cons None for my use case, functions very well so far. If I had to nitpick, I'd say to give an option for dark mode users. Review Source AJ Ashley J. Senior Manager, People Operations Information Technology and Services Used the software for: 6-12 months ### "Fantastic, Flexible Option" July 27, 2023 5.0 Pros Unlike other HRIS companies I've worked with in the past, the Bob platform is incredibly flexible. I'm able to set up customized onboarding flows, employee fields, and reports for every instance. Surprises come up in HR a lot and can go with the flow. Cons My least favorite feature is no good screen to view all holidays across the company for employees. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HiBob Bob had more flexibility and more integrations with our other systems. Review Source JA Jonah A. Head of Legal Computer Software Used the software for: 2+ years ### "Head of Legal - Personal Review of hibob" January 2, 2025 5.0 Pros As an employee, I find the interface to be very comfortable to locate information regarding my own employment, as well as submit time off notifications, etc. As a manager, while obviously the platform is only as useful as the information and features that our HR team chooses to include/utilize, I find the platform to be intuitive and clear - something which is not the case for many other products. Cons As noted above, I find the tool to be rather comfortable and do not have specific critiques. I believe our team could likely utilize more features, but that is obviously a calculous of time needed to set up more functionality as compared with competing demands in a rapidly scaling business. Review Source VR Verified Reviewer product manager Information Technology and Services Used the software for: 2+ years ### "Very Happy about Bob" October 31, 2024 5.0 Pros User-Friendly Interface: Bob's modern, intuitive design makes it easy for employees and managers to navigate and complete HR tasks seamlessly. Customizable Workflows: ’s flexible workflows are great for tailoring the HR experience to match your company's unique needs, from onboarding to performance management. People Analytics: Bob provides comprehensive analytics and insights, empowering HR teams to make data-driven decisions around engagement, retention, and team development. Cons Nothing really negative to say. I really like it. Review Source SV Sheera V. Talent Acquisition Computer Software Used the software for: 1-2 years ### "Great HRIS for scaling organizations " November 8, 2024 5.0 Pros has completely transformed our HR processes! It’s user-friendly, engaging, and boosts team morale! Cons is great for engagement, but reporting can feel limited, and customization options vary. Review Source AA Ali A. Customer Specialist Computer Software Used the software for: 2+ years ### "Good application for for small companies." August 5, 2024 5.0 Overall experience is positive, small companies which have less then 1K employees might find this app very useful, Pros Very simple look, and quite intuative. It is good for small companies for managing employees time punchs and holiday requests. Cons Lacking of regular updates, and feels like a bit empty and basic regarding the functions that other similar apps provide such as Polaris PSA's "Replicon". Review Source ST Shannon T. Payroll and Benefits Administrator Apparel & Fashion Used the software for: 6-12 months ### "My Bob Review" June 15, 2023 5.0 Very positive. Time taken to understand the relationship between customizable parts is worth the investment (task + flows, fields + values and API related functions). Pros Having a singular location for all of our employee data and being able to search up the information I'm looking for saves me lots of time. Importing information in bulk is also super handy. Cons It was disappointing to learn that Sandbox features are behind a paywall since it's important for us to test and view features before implementing them to the hole company. The benefits page is a bit limiting in that you have to upload spreadsheets for each update. Review Source JO Jayne O. HR Consultant Financial Services Used the software for: Less than 6 months ### "Highly recommended " May 11, 2023 5.0 We have had a very positive experience with Bob, its is a very intuitive system to use and the information available in the help centre is extensive and easy to follow. The response form the support team is very quick. The more we have asked of the system as we reviewed our internal processes and procedures, the more it delivered. We did not implement Bob wit the intention of reducing headcount but when one of the team resigned we did not need a replacement due to automation and self service. Pros Implementing Bob has had a significant positive impact on the workload of the HR team allowing us to spend more time on value add activities and far less on routine admin. This was achieved by automation of workflows and tasks through the entire employee lifecycle. Employee information is visible to managers, employees and selected departments (i.e Compliance) reducing the number of routine queries directed to HR. Cons It would be helpful if employees who are on garden leave could still access the system until their termination date. Access is removed based on their last day of work but they are still employed and need access to documents. Esign saves time in that documents are automatically added to the employees record when completed but the process of uploading, then making the document active followed by a third step to assign to the employee is clunky especially when sending multiple document to the same person. Reason for choosing HiBob Functionality of the Core HR system and additional modules available Review Source Elena M. Chief People Officer Human Resources Used the software for: 1-2 years ### "I've chosen bob over another great product I was using in the past and haven't regretted!" June 6, 2018 5.0 ease of HR management, also our finance team benefits from easy holidays/absenses management, payroll reports and such. I'm doing all admin in bob, from contracts to onboarding, org structure, salary changes etc Pros It's very easy to use - user friendly interface, intuitive navigation, you can find whatever you need in the matter of seconds even if it's your first experience with the platform It's beautiful - our employees love it too The support team is amazing - they not only resolve any issues quickly, but they also listen to suggestions and implement them within reasonable time. I love getting product updates as I know that there will be something I asked about. The system features everything you'd want from a modern HRIS and even more - we love club feature and about section - it helps employees learn more about each other and find common interests. There's some functions that I'd love to have but they are not yet there (such as pre-boarding or e-signature) but the guys are constantly working on them and I've seen that for example e-signature is coming within next few weeks. Cons If we are talking about bob as HRIS there's very few things that I don't like, or rather I would like to have and they are not yet there - prebording being one example. I'd love performance module to be more sophisticated but the guys have just introduced it and I see that it gets updated constantly, which is great. also, it's not a separate platform for performance management so I wouldn't expect it have all the features that other platforms dedicted to performance only have. There are other small things (such as I can't send a survey to 1 person only), but they are small compared to all the benefits and again, I know that sooner or later those will be resolved too. Review Source LH Linnea H. People Growth Partner Computer Software Used the software for: 1-2 years ### "The best HRIS on the market" June 15, 2023 5.0 Pros I've used several HRIS in my profession, but so far nothing compares to . It takes some time to set up and could be complicated as an admin, but it's extremely well designed and easy to use for the end user (employees). And the customer support is very good and responsive. Cons I am missing a couple of features:- Being able to schedule recurring 121:s (and integration with e.g., zoom )- The employee being able to schedule 121:s with their manager.-The ability to manually add tasks (in case of a tailored on/offboarding for one specific role) Switched from [Sympa](https://www.capterra.com/p/162164/Sympa-HR/) That was not a user friendly HRIS Review Source Sebastian I. Senior HRBP Entertainment Used the software for: 1-2 years ### "A great up and coming app" May 5, 2022 5.0 Pros LOVE! It is a main staple on most tools to be integrated with, slack is easy but also other payroll, engagement and HR/Tech tools integrate seamlessly. Love the UX, simple, colourful and engaging. Customer service is great too! Keep doing what you're doing, bob :) Cons The pricing model for new features could be a bit more adaptable. We wanted to add timesheets just to a set number of employees but they wanted to charge us for the whole company! Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HiBob Price and product offering! Review Source TP Tory P. People Operations Financial Services Used the software for: 6-12 months ### "An HRIS that does it all and then some!" September 9, 2021 5.0 Great all around HRIS. I would and have recommended to others. Pros Bob is intuitive, easy to use and gets ahead with all its features. It's not only an employee data management software, it's a one-stop-shop for all-things-employee lifecycle (performance, surveys, compensation, org charting, reporting, etc.). Employees love to use it because it provides value to them outside of simply storing their data with things like shout-outs, company announcements, clubs, interests, demographics, etc. It's also very beautiful to look at! Cons Hard to pick something to dislike. I will say that sometimes it takes longer to hear back from chat support. I wish they had an implementation team or person to work with you to set the tech up appropriately according to your use case. The implementation is very self-lead, and for someone that is maybe the only person in their department, this can be overwhelming if you can't find the time to dedicate to it. Other than that, I'm very happy with the software and each team member I've had the pleasure of chatting to has been more than helpful and lovely. Reason for choosing HiBob More features, better interface, better value for the employee Review Source VR Verified Reviewer Web Developer Computer Software Used the software for: Less than 6 months ### "Bob for Web Developers" November 23, 2023 3.0 Pros You can easily access all employee database and quickly. The software doesn't lag. The time and attendance tracking is always accurate and it also provides a report of all the gathered data. Cons It's not available for all languages, so the selection is limited, as well as offline functionalities, which are also limited. If you are not used to HR platforms, some of its tools can be confusing to use at first. Review Source LS Leah S. Executive Assistant to the President and CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Bob has helped improve our organization's culture!" April 20, 2023 5.0 It is great for team members to have access to the org chart, their goals and reviews right at their finger tips. Pros Using Bob for onboarding, goal setting, and performance management have streamlined a lot of our bulky processes. We look forward to moving forward using more of the product soon. Cons I wish the integration of HR data would be a little easier or that we could have help now that we are ready to start that part even though we have been using Bob for other things for a while. Reason for choosing HiBob Bob was very intuitive and what we needed. It had a very quick implementation timeline, which was wonderful for us because we were in such desperate need of something fast but of GREAT quality. Review Source Konstantin S. Head of Information Security Financial Services Used the software for: 1-2 years ### "Fully satisfied as a user" November 27, 2023 5.0 Pros Great user-friendly interface. Handy search and user profile browsing! Cons Maybe a lack of integration with other tools, and little bit odd API with some confusing responses. Review Source TT Tilly T. Talent Partner Information Technology and Services Used the software for: 1-2 years ### "Good Integrations " March 7, 2024 5.0 Pros Love the fact that you can integrate many different platforms with Bob. Such as Zinc and Greenhouse and really easy to work your way around the system. Cons I cant think of any at this moment. Love everything it does. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.