--- title: "HiBob Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is HiBob the right Human Resources solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/156106/Hibob/reviews/" page_type: "reviews" language: "en" --- HiBob 4.6 (179) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of HiBob Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews Victoria S Project specialistMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “It's a good tool for all the HR-related topics, such as requesting time off, uploading/reviewing/signing all the necesary documents, conducting performace reviews and 1-on-1 meetings.“ February 26, 2026 Carlie H CPOInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The time off function is complicated and clunky and doesn't integrate well with our other tools, leading to inefficiency - if only the payroll function would come for AU :)“ March 10, 2026 Tyra O People Operations Specialist IIComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “Everything about the platform feels secure and safe-- the appropriate permission levels are available to us to ensure that everyone is able to see just enough that's acceptable for their level.“ May 14, 2026 TK Tatsiana K ManagerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “We recently had a situation with a new hire who was able to view another employee’s W-2 because they shared the same first/last name; this is obviously a major security risk and our technical support team essentially blew us off on this issue.“ July 26, 2026 Tyra O People Operations Specialist IIComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “HiBob has SO MUCH incredible capability-- I'm actually blown away by the collaboration that we can accomplish all in one tool across so many teams.“ May 14, 2026 AR Agnes R Chief Executive OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “There are times the reports take forever to load and there are random glitches that are critical to our business – those are nightmares.“ May 13, 2026 Tyra O People Operations Specialist IIComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “It's really easy to get to things like payroll and different surveys and engagement opportunities the People Team puts out.“ May 14, 2026 AR Agnes R Chief Executive OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The reports are extremely convoluted and I still have no idea what exactly the individual settings include and/or why they lack substance.“ May 13, 2026 ## Showing most helpful reviews Showing 1-25 of 179 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shay K. People Solutions Specialist Information Technology and Services Used the software for: 1-2 years ### "Bob to the rescue! " May 15, 2023 5.0 Bob has simplified many aspects of our business. I can see and feel the ROI immediately and plan on doing those calculations at the end of Q4 to provide the leaders with percentage and data to showcase the ROI. Pros Bob has been great! We wanted a system that could be customized and unique to our unique workforce and business model. We found that in Bob!Implementation was a breeze. User friendly system allowed our employees the ability to get into the system with SSO, no technical issues & start using the system right away! Cons I would love the opportunity to "nudge" or remind people that have a task outstanding. Similar to when folks have pending documents. I would also add more features to the mobile app function. Currently it serves mostly as a directory but documents should be made available on the mobile app. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing HiBob We choose Bob over other products because of:Custom features such as tasks, documents, worktables/sections User friendly/Mobile friendly app Unique features such as groups/interests to increase engagement Unique time off and holiday calendars to meet different site requirements Review Source Ben E. Owner Publishing Used the software for: 6-12 months ### "The nicest HRIS I've ever used" June 12, 2023 4.0 Bob is a highly effective HRIS for small-medium sized SaaS companies Pros Bob is a solid HRIS system that can manage HR processes effectively. The system is user-friendly and easy to navigate, making it accessible to all employees. Its time tracking feature is highly efficient and helps to streamline the payroll process. Moreover, the feedback tracking feature is solid. Cons Bob's performance management leave much to be desired. Additionally, Bob's lack of support for useful competency frameworks is a major weakness. Without a strong foundation in this area, employees may struggle to develop the skills and knowledge necessary to excel in their roles. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Workday is a nightmare to use; we needed something more intuitive Review Source MF Matt F. CEO Computer Software Used the software for: 2+ years ### "Shocking treatment of loyal customers - avoid at all costs" March 31, 2025 1.0 Pros What used to be Pento before they bought it and fired all the customers. Cons Terrible communication. They bought Pento payroll software then stopped anyone using it who has less than 50 employees. This was AFTER they told me I could continue using it and then dropped the news with less than a month to go. Truly shocking. If they do this they could screw you over at any minute. Switched from [BrightHR](https://www.capterra.com/p/151525/BrightHR/) Pento sold it to me before they were acquired Review Source Alan B. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "Our HR team is happy with the simplicity of the program" October 7, 2023 4.0 The adaptability and simplicity of the system for the user. Ability to generate custom, digestible reports and analytics. The HR staff and the employees who have utilized it have given us nothing but positive feedback. Pros HiBob is both easy for administrators to use and intuitive for end users. Good data visibility and an intuitive interface characterize the reporting features. Workflows are fantastic, in my opinion as well. Cons Invisible drawbacks. Thanks to Bob's continuous updates and addition of new features in response to consumer input, any problems I've had have been swiftly and simply fixed. Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/)[Personio](https://www.capterra.com/p/158622/Personio/) As a remote company, we're leveraging features like "about," "shoutouts," "kudos," and "clubs" to foster team spirit and communication. The problem we were having was keeping tabs on probationers. Bob's performance features helped us design a process that satisfied both management and staff. Review Source SC Shami C. Sales representative Marketing and Advertising Used the software for: 6-12 months ### "Hi Bob our way to communicate within the team" November 13, 2025 4.0 I really enjoy the HiBob app since, it makes easy for me to see insight within my company and different program and keeps me updated for any company news. Pros It allows me to have access to my confidential and company documents. It also allows me to communicate within my company with different team members from a different program. Cons All over it has a smooth operation. The only things what I would have more better are maybe able to have more access to our fully integrated emojis while making posts. Switched from [Journyx](https://www.capterra.com/p/125356/Journyx/) Company decided to switch the apps for us. Review Source AS Alexander S. Enterprise sales manager Computer Software Used the software for: 2+ years ### "Simple Clean and good integrations " November 11, 2025 4.0 great will continue to use Hibob does exactly what i need. Only question is are we using all functionality we havent had enablement or support from there team Pros Simple and intuitive to navigate. Integrations with slack and approval process is great addition and makes efficient. Cons org chart mapping feels clunky and requires admins. doesnt feel scalable to continue using for companies +500 Review Source WT Will T. Group Director of Recruitment Information Technology and Services Used the software for: 2+ years ### "The best HRIS " April 22, 2025 4.0 Overall, it’s a really positive experience. One of the standout features is how seamlessly Bob integrates with our existing systems, particularly Greenhouse and our internal workforce planning tool. Everything connects smoothly, making data flow and reporting straightforward. The platform provides strong insights, is user-friendly, and supports every stage of the process effectively. Pros The user interface is excellent, intuitive, clean, and easy to navigate. The reporting features are robust, offering all the insights and data you need from both an HR and recruitment perspective. Cons This is a bit of a double-edged sword for me, personally, I’m not a huge fan of having separate pages or tabs for the different products, like Talent and standard Bob HR. That said, I understand the reasoning behind it, and can see the benefits of keeping them distinct. It likely comes down to personal preference. Review Source SC Sam C. Talent Partner Information Technology and Services Used the software for: 1-2 years ### "A User friendly platform with room to grow" October 21, 2025 4.0 Pros \- The platform is user-friendly and visually clear, which made it easy to manage my time off, view company holidays, and keep track of personal information - I appreciated the transparency — being able to see the org chart, team structure, and who’s out of office helped me stay better connected with colleagues - It centralised a lot of useful resources like policies, documents, and feedback in one place Cons \- Some features, like performance feedback and goal tracking, felt underdeveloped - Navigation could be improved, I often have to click through multiple menus - There are times when notifications or updates haven't come through clearly Review Source VR Verified Reviewer People Director Information Technology and Services Used the software for: 1-2 years ### "Bob- Review" May 22, 2025 4.0 Great tool for teams of 200-400 people, with a focus on culture building, offers a solid HR management system Pros Clean dashboards, very user-friendly, highly customizable, good support, easy to learn, and good integrations and other features like engagement surveys built in Cons Performance management tool section needs some upgrade, and limited ATS (recruitment) integration functions, so need a separate tool for that part of the employee lifecycle management Review Source DE Dennis E. Sales and Workplace Operations Lead Internet Used the software for: 2+ years ### "Simple, easy to use HR platform" May 2, 2025 5.0 Very good experience, have used it in my 2 most recent roles and I find it very easy to use for requesting holidays, seeing what benefits we have, current organisation of the company etc, very intuitive and at the moment would not change anything about it for how I use it. Pros I like the UI, good use of space on the webpage and allows an employee to see shoutouts, essential links, upcoming work anniversaries, new hires etc. Quite intuitive in terms of sections of the different tabs, very easy to navigate around. Cons None for my use case, functions very well so far. If I had to nitpick, I'd say to give an option for dark mode users. Review Source PB Pankaj B. IT Operates and Support Manager Financial Services Used the software for: 1-2 years ### "Backbone HR" June 10, 2024 4.0 Pros In it's absolute definition HiBob is our backbone when it comes to employee management with it's simple yet effective Google integration! I'd definitely recommend it! Cons It's task reminders are not consistent and sometimes it duplicates the tasks when an auto tasks is triggered manually. If a task is triggered manually the auto version should not be triggered. Alternatives considered [Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HiBob Cost compared to it's competitors, it's Support and ease of use. Switched from [Blissfully](https://www.capterra.com/p/177308/Blissfully/) Cost, it's lack of support and complex configuration. Review Source NK Natassa K. People Experience Partner Biotechnology Used the software for: 6-12 months ### "Bob review" May 30, 2023 5.0 Great HRIS system! Strongly recommend. Easier to use and add more value than the previous one. Excellent customer care. Pros Easy to use for both admins and users, modern design, data management Cons I'd like to be able to upload many photos in the documents section Reason for choosing HiBob Scored higher in most comparisons we made. Switched from [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) Zoho wasn't serving our needs. Poor customer service. We wanted an upgrade Review Source SB Stephanie B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Bob has been great for my business" April 23, 2025 5.0 Pros Bob has been super easy to use. It has been appealing to the eye. It has really eased the workload around the office. Cons I do not have any negative comments about Bob. I have enjoyed using the program and would recommend it to friends and other coworkers with businesses. Review Source JA Jonah A. Head of Legal Computer Software Used the software for: 2+ years ### "Head of Legal - Personal Review of hibob" January 2, 2025 5.0 Pros As an employee, I find the interface to be very comfortable to locate information regarding my own employment, as well as submit time off notifications, etc. As a manager, while obviously the platform is only as useful as the information and features that our HR team chooses to include/utilize, I find the platform to be intuitive and clear - something which is not the case for many other products. Cons As noted above, I find the tool to be rather comfortable and do not have specific critiques. I believe our team could likely utilize more features, but that is obviously a calculous of time needed to set up more functionality as compared with competing demands in a rapidly scaling business. Review Source AK Angelos K. Snr Performacne Marketing associate Hospitality Used the software for: 2+ years ### "A great and simple platform" November 20, 2024 4.0 Despite a few minor drawbacks, the platform has made my communication with hr easier Pros The platform's user-friendly interface is its standout feature—navigating through Bob feels intuitive and efficient. it is really easy to request time off and check on events. Additionally, the focus on employee-centric features like the culture hub and pulse surveys fosters a sense of community and are pretty fun Cons Bob excels in many areas, the mobile app feels a bit limited compared to the desktop version, particularly when it comes to accessing detailed analytics and reports. There’s also a slight learning curve for non-tech-savvy users when setting up complex workflows or integrations with other platforms. Review Source LD Lisa D. CSR Specialist Human Resources Used the software for: Less than 6 months ### "Decent for what it is" December 28, 2024 4.0 It functions well but could offer more compared to other sites/apps but over all is decent Pros Ease of use and navigation, works well fro what it is Cons Limited options, other sites/apps offer many other features Review Source SM Sara M. P&C Operations Specialist Computer Software Used the software for: 2+ years ### "The Best HRIS of the market" May 10, 2023 5.0 We solved the global management of a lot of employees of different countries, as you can define sites and places depending on the country, and apply different time policies, and set different configurations as your convenience. The support team helps you to solve any doubt or question, and gives you all the documents and excels to import all the data you need. Pros I think ALL. Is the best tool to keep your employees database with all the HR needs. It's contain all the needs and functionalities. I did not try the payroll system. But I wish I could develop it sooner than later. Cons Nothing. I think is the best tool available in the market. Reason for choosing HiBob Because Bob has a lot of useful functionalities, all very important on the HR side. Review Source PB Pierre B. People Services Specialist Philanthropy Used the software for: 1-2 years ### "An honest review of HiBob" July 3, 2023 5.0 A real challenger to the old-school main systems around. HiBob along with others really manage to bring a breath of fresh air in HR management and HRIS tools in general. I could not recommend it more.Its system as a SaaS is extremely convenient and can tailor it to any potential use, whether limited in combination with other systems or as your full HR system. Pros Every feature of HiBob has a meaningful impact, as long as it is properly set and used. The support team is fantastic and solves issues extremely quickly.We have HiBob for our organisation since last year, but I don't see how we could have done it with any other system. The most impactful to me is clearly the employee database management, and its general ease of use. Cons There are some automation features that are lacking, for instance the time and attendance module not being automatically linked to overtime policies. But I have no doubt that this will be implemented soon.The price can also be a deterrent, but it does fit with our purpose and need. Review Source SC Sarah C. Associate Director of Organizational Development E-Learning Used the software for: 1-2 years ### "Highly recommend!" June 27, 2023 5.0 Pros bob is a user-friendly People tool that has been a great resource for our business. It has helped us automate tasks and focus on people initiatives that make a difference in employees' lives. With easy to use reporting systems and detailed dashboards, we are able to make well informed data-driven decisions. Cons Would love to see further expansion in the 1x1 tool to enable team members to make meetings with their managers, and allow other leaders book 1x1s with team members to encourage mentoring. I would also love to see further development in the e-sign templates to allow for direct uploading of editable pdfs. Review Source MT Manu T. Finance Manager Mining & Metals Used the software for: 1-2 years ### "Best Value of MOney and easiest App" June 19, 2023 5.0 Very happy with the app as it have assisted us in getting streamlined with employee experience Pros Simple App with high value to end user. The ability to customise tasks, flow, etc. is great. Cons Can be better integrated to some of the widely used ERP like Pronto Reason for choosing HiBob Not Applicable Review Source NB Nour B. People Ops Lead Consumer Services Used the software for: 2+ years ### "My Skroutz use" May 1, 2023 5.0 Its good Pros Easy, UI/UX friendly, surveys & feedback Cons Sometimes support takes forever to help Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/) Reason for choosing HiBob Total offering Switched from [Cezanne HR](https://www.capterra.com/p/12452/Cezanne-HR/) more features Review Source BA Brian A. Global People Operations Specialist Automotive Used the software for: 1-2 years ### "Lovely product!" June 16, 2023 4.0 Pros The user interface is modern and intuitive. The platform is highly customizable. Cons The mobile app is not as user-friendly as the web app.Every profile created on Bob counts as a user. However, they have the same pricing if we want to add a contractor or freelancer. I miss more data from the analytics perspective. High price. Reason for choosing HiBob Extension of products and easy user experience Review Source CW Claire W. Account Executive Information Technology and Services Used the software for: 1-2 years ### "Easy to Navigate Platform! Useful and user friendly" November 25, 2023 5.0 Pros It's very easy to navigate as a user. The side panel makes it easy to find what you are looking for. The Time Off section is what I mainly use Bob for and I like the feature where you can estimate how much time off you'll have in the future The demographics for our organisation is also a very neat feature on the homepage Cons I do not have anything that I don't like about Bob. If anything, I wish there were more demographics for our organisation on the homepage, and maybe update the demographics! As I'm not sure the demographics have been updated since I joined the org Review Source GS Gretchen S. HR Manager Computer Software Used the software for: 6-12 months ### "Great for organizing globally" March 15, 2023 5.0 We are still working to find the best way to use Bob for many tasks. However, it has really allowed our HR team to unify on practices and documentation in a way that we couldn't before. Our management team likes the ease of requesting promotions and raises for the team, and everyone enjoys the visually attractive org chart. Pros The interface is easy to use, which leads to high rates of adoption. We also like that it works for our employees in Russia - finding a product that works in Russia was difficult, and it kept us from uniting as a global organization. Finally, I like how customizable and configurable it is. Teams in different companies or even different states have very different needs, and Bob lets our HR team build processes that are conditioned on employee demographics. Cons It's a steep learning curve! You need to have someone on your team prepared to really learn the software inside and out. Review Source DP Danielle P. People Advisor Logistics and Supply Chain Used the software for: 6-12 months ### "Smol review " December 22, 2023 4.0 It has so far been a positive experience Pros It is very user friendly, easy to use and navigate as admin staff Cons I have not been in my role long enough to have found any cons Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.