ClearEvent

ClearEvent


4.5 / 5
8 reviews

Who Uses This Software?

For event planners who need to register participants (vendors, volunteers, particpants), take online payments, sell products, manage budgets, assign jobs, communicate with participants, & more...


Average Ratings

8 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.95/month
  • Pricing Details
    Plans: Free, Lite: $39.95/mo, Standard: $59.95/mo, Enterprise: $Call
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ClearEvent
  • clearevent.com
  • Founded 2014
  • Canada

About ClearEvent

ClearEvent is a powerful all-in-one event management platform for event planners. Registration and ticketing options. Accept online payments & track your event budget automatically. Manage vendors, volunteer & staff assignments. Share event details with participants using the included Mobile Event App. ClearEvent offers a fresh approach to event planning, team collaboration, and participant engagement. From start-to-finish, ClearEvent makes event management a snap for your entire team!


ClearEvent Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Abstract Management
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client Management
  • Registration Management
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing

ClearEvent Reviews Recently Reviewed!


Good platform that could be great with some tweaks

Jan 08, 2019
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Great customer support, helped me keep track of many volunteer schedules in one place.

Cons: Not enough clear ways to export the information I need. I have to go back and forth between the volunteer's individual pages and the job descriptions to clarify information or get details correct.

I can't send a message to my volunteers from within the platform, I have to export their email addresses and manually email them.

Overall: This is a good platform that could be great with some tweaks. The customer support is prompt and helpful. Hope to see the platform get even better!

Vendor Response

by ClearEvent on January 11, 2019

Thanks for your feedback Shannon. There is an easy way to message your volunteers from within the platform using the event portal. We would like to show you how. It will save you a lot of steps. Someone on our support team will be in touch to see how we can help improve your experience. We are committed to your success.

Great

Feb 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the quick responses from the customer service team, the demonstrations they send are extremely helpful. The application is quick and easy to put together. I like the idea of having online and offline payment options.

Cons: The only thing that I wish Clear Event had are a few other features to assist with the application. Such as enlarge, bold, underline and change text.

Overall: The staff is exceptional and always willing to help out, the application process seems like it has been easier for applicants, there have not been as many questions from applicants! The staff is always willing to accept opinions of the platform which is great because it shows that they want to continue to assist the users.

Vendor Response

by ClearEvent on February 21, 2019

Thanks for taking the time to give us your impression Daniella. We wanted to let you know the ability to ¿enlarge, bold, underline and change text¿ is available. Someone from our support staff will be in touch directly to show you the feature.

Capterra loader

ClearEvent made planning our event a flawless experience!

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I had researched many other options before finally stumbling upon ClearEvent. Not only was it exactly what we needed but the customer service and responsiveness were top notch. Unlike most other platforms, you wait in a queue for days before getting your answers, ClearEvent responds almost immediately and the people you speak with are actually the developers with a passion for making you a success!

Cons: Can't think of one thing that I don't like about it. A few of our participants didn't want to actually have to "sign up" before accessing the portal but I'm confident that is coming shortly in a new release.

Overall: Made planning our event a simple and very organized experience. Our event looked polished and no task fell through the cracks because everything is accounted for.

Wonderful having it all in one place!

Feb 12, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that Clear Event provides not only a professional registration experience for my attendees, but that it also includes software for event management (e.g. volunteer registration and job assignments, To Do lists, budgeting and more!).

Cons: It lacks a few of the features that my previous registration system had, but the pros outweigh the cons.

Overall: The customer service with ClearEvent has been top notch! They have been responsive and shown a sincere interest in helping us accomplish our goals. We just recently switched to ClearEvent but so far are having a great experience! We are especially grateful for all of the features provided that are helping us run our events smoothly and with less effort!

Made life easier to organize events and get paid in advance.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes life easier and support was awesome when I needed it. It was an online chat that solved my problem quickly.

Cons: The fee adds up when you include the payment service. Independently each fee is fair but when joined was not terrible just noticable

Overall: Save on collecting fees prior to event, no bounces cheques etc.

Clearevent

Aug 07, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Customer Service. Always willing to work together to make the software better.

Cons: I find it isn't as user friendly as I want it to be. Always seems a bit confusing, but it's tough to explain. It also doesn't load as fast as I need it to.

Overall: It's nice to have a mutual budget. Very helpful. I like the organizational aspects. It's really quite functional and useful, just not as quick or intuitive as I would like.

Vendor Response

by ClearEvent on August 16, 2018

Hi Jeff,
We¿d love to chat with you to better understand your needs. Someone on our support team will be in touch to see how we can help (if they haven¿t already done so). We may have suggestions to improve your experience.

Mary Grace
Customer Success Team

review

Jan 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: you can utilize it for multiple events.

Once you enter everything its super easy to make changes.

customer service is great.

very affordable for a great product

Cons: need either 24 hr customer service but if not that videos on all subjects .. would like to see more options for event payments. more color/font options would be nice for a little more customization

Overall: 10 STAR CUSTOMER SERVICE. They are ALLLL so helpful and responsive

and they listen to suggestions on the customer needs

Helps me keep organized!

Jul 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It does all the work for me by creating lists of participants with the information I need from them, helping me budget and keep track of the jobs I need filled.

Cons: It's not always the most user friendly. It's gotten glitchy a few times. And I don't like that the jobs have to be specified to certain participant types because my registrants overlap to multiple job types.

Overall: It keeps me organized!