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Pros
Then I found software solutions that seemed great, and cost more than my whole event would bring in.
I've come across a few limitations if I compare it to my wish list, but for this price structure ClearEvent is offering a ton to its customers.
Cons
If there is anything negative I would say is to keep in mind users like me who do not use tech or are in constant on the job learning mode.
None that I can remember. We don't really have any complaints.
"Tech Challenged But Event Succeeded With Clear Event"
Pros: Clear Event offers a complete event management system and full support team to help us middle-aged, tech challenged users cross over into the new world. We promote a mid-sized event (500-600 ppl) and this app has helped to facilitate efficiency and accountability. I lost my tech person and have had to learn and do many of the back-end items myself. This has placed me in multiple contacts with their customer support and their service has been outstanding. They have went above and beyond to understand my event, my goals and teach me how to make it a reality within the platform.
Cons: If there is anything negative I would say is to keep in mind users like me who do not use tech or are in constant on the job learning mode. Think about the ease of finding subject matter. I think this can be achieved by involving non frequent tech people in your overview videos to understand how we may think which is quite different then the tech brain until we understand it. Otherwise, every time we use the app we feel like we have to relearn or learn the processes.
Vendor Response
"Clear Event is amazing!"
Overall: We host a conference with about 150 people, and in the past we did everything manually. It also used to be free, so we didn't have a payment component (except for sponsors/exhibitors). When the conference grew enough, we knew it was time to start charging for people to attend, which meant we really needed an online tool for people to register. Clear Event was incredible. From the day we found them, their customer service was amazing. They are always available to get on calls to help you get set up. And they really work with you so you understand all the features of the tool and how to use them. They also do not pressure you to buy a bunch of things you don't need for your event.
Pros: We loved the integration with Stripe for taking payments, because this was our first time charging people to attend our conference. It worked flawlessly. We also really liked the fact that you can create so many custom registration forms, because it helped us as a team make sure everyone was registered correctly. And, we thought the tool was really well designed. Running an event in an online tool will always be complex, but the Clear Event layout/UX was really good and made it about as easy as it can be.
Cons: None that I can remember! We don't really have any complaints.
Vendor Response
