# Page 2 | ClearEvent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ClearEvent the right Event Check In solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156119/ClearEvent/reviews --- ClearEvent 4.6 (34) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ClearEvent ## Showing most helpful reviews Showing 26-34 of 34 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SL Shannon L. Volunteer coordonator Events Services Used the software for: 2+ years ### "Good platform that could be great with some tweaks" January 8, 2019 4.0 This is a good platform that could be great with some tweaks. The customer support is prompt and helpful. Hope to see the platform get even better! Pros Great customer support, helped me keep track of many volunteer schedules in one place. Cons Not enough clear ways to export the information I need. I have to go back and forth between the volunteer’s individual pages and the job descriptions to clarify information or get details correct. I can’t send a message to my volunteers from within the platform, I have to export their email addresses and manually email them. Review Source Response from ClearEvent January 11, 2019 Thanks for your feedback Shannon. There is an easy way to message your volunteers from within the platform using the event portal. We would like to show you how. It will save you a lot of steps. Someone on our support team will be in touch to see how we can help improve your experience. We are committed to your success. JM Jeannie M. Event Coordinator Events Services Used the software for: 2+ years ### "Clearevent Review" December 18, 2019 5.0 Pros Clearevent is a fabulous all-inclusive tool, with great customer service. The software truly helps to keep our team organized. It's ability to process online registrations and payments has really helped us improve our engagement with event vendors and participants. Cons There are few things not to like about the Clearevent software. Like any new tool, it takes time to train users (both myself, colleagues and event participants). The investment is worth it however. Review Source EK Emily K. Program administrator Recreational Facilities and Services Used the software for: Less than 6 months ### "Stellar customer service" April 6, 2021 5.0 The customer service has been outstanding in response and action. We have requested changes based on our needs, and this has been taken care of promptly. Any assistance with functionality has been incredibly professional yet friendly - this really helps when learning! Pros We manage multiple events, and this software allows us to view, manipulate and monitor each event separately. Cons We are still learning the software, but any limitations have been addressed and will be implemented in the future. Our support team member has been great in assisting with any work-arounds. Review Source Response from ClearEvent May 3, 2021 Thanks Emily! We're so glad you're enjoying the ClearEvent platform. We're always working to improve ClearEvent to make your experience better. Stay tuned, there's more good stuff coming soon! Cheers:) MP Melyssa P. Marketing Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great product; Excellent customer service" September 16, 2019 4.0 ClearEvent helps us market our company events with ease. The system takes care of the bulk of the logistics, freeing up members on our team to focus on other aspects of the event. It's like having another employee at our disposal! Pros The software is easy to use for a novice-to-moderate computer user. I appreciate the support we get via chat and the help forums. The customer service is top-notch and the no. 1 reason why we continue to use this software. Cons Sometimes the features can be a bit overwhelming and difficult to discern which feature would be best implemented for the task at hand. Having said that, the customer support team is right there to partner with us and help us figure out the best features and the best way to use the software. Review Source DS Daniella S. Leisure Events and Marketing Assistant Events Services Used the software for: 6-12 months ### "Great" February 11, 2019 4.0 The staff is exceptional and always willing to help out, the application process seems like it has been easier for applicants, there have not been as many questions from applicants! The staff is always willing to accept opinions of the platform which is great because it shows that they want to continue to assist the users. Pros I love the quick responses from the customer service team, the demonstrations they send are extremely helpful. The application is quick and easy to put together. I like the idea of having online and offline payment options. Cons The only thing that I wish Clear Event had are a few other features to assist with the application. Such as enlarge, bold, underline and change text. Review Source Response from ClearEvent March 11, 2020 Thanks for taking the time to give us your impression Daniella. We wanted to let you know the ability to enlarge, bold, underline and change text is available. Someone from our support staff will be in touch directly to show you the feature. AN Anastasia N. Director Events Services Used the software for: Less than 6 months ### "Wonderful having it all in one place!" February 12, 2019 5.0 The customer service with ClearEvent has been top notch! They have been responsive and shown a sincere interest in helping us accomplish our goals. We just recently switched to ClearEvent but so far are having a great experience! We are especially grateful for all of the features provided that are helping us run our events smoothly and with less effort! Pros I love the fact that Clear Event provides not only a professional registration experience for my attendees, but that it also includes software for event management (e.g. volunteer registration and job assignments, To Do lists, budgeting and more!). Cons It lacks a few of the features that my previous registration system had, but the pros outweigh the cons. Review Source MM Manny M. President Sports Used the software for: 1-2 years ### "Made life easier to organize events and get paid in advance. " July 17, 2018 5.0 Save on collecting fees prior to event, no bounces cheques etc. Pros Makes life easier and support was awesome when I needed it. It was an online chat that solved my problem quickly. Cons The fee adds up when you include the payment service. Independently each fee is fair but when joined was not terrible just noticable Review Source VR Verified Reviewer Social Media/Events Co-ordinator Food & Beverages Used the software for: Less than 6 months ### "Helps me keep organized!" July 19, 2018 4.0 It keeps me organized! Pros It does all the work for me by creating lists of participants with the information I need from them, helping me budget and keep track of the jobs I need filled. Cons It's not always the most user friendly. It's gotten glitchy a few times. And I don't like that the jobs have to be specified to certain participant types because my registrants overlap to multiple job types. Review Source BG Bridgett G. Owner Events Services Used the software for: Less than 6 months ### "review" January 8, 2019 5.0 10 STAR CUSTOMER SERVICE. They are ALLLL so helpful and responsive and they listen to suggestions on the customer needs Pros you can utilize it for multiple events. Once you enter everything its super easy to make changes. customer service is great. very affordable for a great product Cons need either 24 hr customer service but if not that videos on all subjects .. would like to see more options for event payments. more color/font options would be nice for a little more customization Review Source