Who Uses This Software?

Lending, Insurance, Healthcare, Home Services


Average Ratings

8 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Phonexa
  • phonexa.com/
  • Founded 2015
  • United States

About Phonexa

Phonexa is an all-in-one marketing platform that helps businesses improve their ROI by attributing leads to specific marketing campaigns. Our SaaS system comprised of a Call Logic platform with advanced features such as call analytics and reporting, an advanced, multi-level IVR, a state-of-the-art voice recognition feature, among many other cutting-edge features. Phonexa also consists of additional platforms, LMS SYNC (a lead management system), E-Delivery (email marketing platform), & Books360.


Phonexa Features

  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Business Card/Badge Scanning
  • Dashboard
  • Data Extraction
  • Data Verification
  • Form Builder
  • Gamification
  • Lead Distribution
  • Lead Enrichment
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring

Phonexa Reviews Recently Reviewed!


Incredibly Easy to Use and Provides Very Robust Reports

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoy how easy the platform is to use. You can see MTD reporting and group all reports in different ways depending on what you are trying to see. Also the customizable dashboard makes it easy to see all the stats I want at a glance in one location. The best part is that there is an app, so it makes it super easy when I am out and about.

Cons: Sometimes there are updates they make and the notifications are a little vague. However, my account manager always seems to have any answers to the questions I have and provides solutions if no answer.

Overall: It's an amazing product, and my account manager is pretty phenomenal. It was a bit of a drag when I first signed up because the setup took a while, however once I was up and running, my leads were completely monetized and I was able to fluidly run lead gen and grow it.

Great Lead Generation & Tracking Platform

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Phonexa is definitely all-in-one solution for lead management. Comes with built-in analytics and tracking. Everything is pretty streamlined and easy to manage. We are able to see the lead details in real time and automatic distribution makes our lives easier. For us, the most valuable part of Phonexa is the ability to add additional publishers and buyers into the pipeline. The pipeline is completely customizable, so we have a clear mind that the lead is handled by the right team.

Cons: User documentation is not detailed but Phonexa's account managers are available almost 24/7 for any help request.

Reports Load Instantly and Unl. Integrations

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is very fast. Everything loads quickly, easily the most responsive platform we've used. The customer service team is great, they are always available to offer advice and walk you through any problem areas. And maybe the most important aspect is how robust and flexible the software is, we are able to set up integrations with all of the marketing/ sales products that we use.

Cons: The product can be a bet overwhelming because it offers many features. However, after a few training sessions with our team, that concern quickly went away.

Overall: My overall experience has been great. Our team uses vanity numbers to track calls and a custom IVR to route these calls. It helps with our attribution and we are able to see what campaigns are the most profitable, which helps us increase our marketing ROI.

Increased my ROI

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This system is easy to setup campaigns with, manage my ping tree and has also help me grow my business. I also love the reporting it has.

Cons: It's such a large platform that learning everything is takes some time, however the account managers are always available to help me.

Overall: Prior to being on Phonexa, I used to run direct with several networks and be frustrated at the multiple campaigns I would need for this. Phonexa allowed me to monetize all my leads from one campaign, and the reporting allowed me to optimize not only my campaigns, but my ping tree as well. I have full control of my leads and data and can remarket when I choose.

What a lead gen needs!

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Features are build based on day to day data and campaign management for lead gens. The user can easily track the incoming and outgoing leads, the history of the lead and the changes on lead data. Easy process to set up campaigns and 24/7 support. My reps are one Skype ping away.

Cons: Nothing specific I can mention at this point

Easy to use but very powerful

Apr 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very quick to get up and running with most integrations ready to go immediately. Any questions or changes are quickly addressed by the tech team, and I feel like there is always "white glove" service at the ready if needed.

Cons: No issues seen to date. Would recommend to anyone looking for lead management system.

Overall: Helped improve analytical decision making and improved lead ROI within the first month. Well worth the investment, and has changed the way we do business.

Awesome Software! Awesome Service!

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is by far the best leads managing software I've ever come across. I previously used a free form from one of my buyers, that was a mistake. Phonexa put me in the driver's seat; the software allowed me to explore all opportunities. It also created some healthy competition among buyers. My leads have doubled since I started using the software. The software is a no brainer! The director of sales, is my account manager she has walked me through the process every step of the way. Additionally, she helped me analyze the data that was coming through, so I could make the most of my campaign. Quality, Value, and Service they hit it out of the ballpark! Go!

Cons: I have not yet experienced any problems.

Overall: Awesome service, amazing product, great value.

Phonexa has helped my business

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The in depth analytics and customizability.

Cons: There's so much information it can feel overwhelming, but having my own account manager has been amazing for me to understand everything I need to.

Overall: The platform has been instrumental in growing my business, the sheer volume of analytics at my fingertips has allowed me to really drill down in detail my leads which has in turn enabled me to increase my ROI.