Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
"I started using less than a year ago and I don't know how we ever got along without it!"
Chip J. - Broker, Senior Vice PresidentJuly 14, 2017
STARTING PRICE
$99
per month
per feature
EASE OF USE
4.5/5
Based on Capterra user reviews
RIO Genesis helps your brokerage do more deals, make more money, and recruit more agents with an all-in-one office software and management solution. Automate daily tasks, manage teams, and obtain more business from clients. It is the only true solution that offers everything needed to run a successful real estate business. Agents can be more productive. Staff cam be more efficient, and brokers can run highly profitable offices. All of this can be done easier than ever before.
Provider
RIO Software Solutions
Located In
United States
Foundation
2010
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online, Videos
Support
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Real Estate Brokers, Real Estate Agents, Institutional Sellers, Real Estate Service Providers
Content Source: RIO Genesis
Green rating bars show the winning product based on the average rating and number of reviews.
RIO Genesis Reviews
Pros
Hello, this is much better than trying to organize properties on an Excell spreadsheet. Thank you for the great product.
We love the comprehensive features of RIO. It allows us to run multiple offices efficiently and streamline giving us more time to be with our clients.
I have been using this software for sometime and I really enjoy it, easy to use, great customer services, great service for the money. Defently I recommended Rio Genesis.
Cons
If you're in the market for a system that will meet and exceed your needs, look no further.
Setup and training can be confusing for some clients who are new to products.
It can be a mess when clients all are on different operational methods and systems. RIO bring some stability to an unstable business.
"I started using less than a year ago and I don't know how we ever got along without it!"
Overall: RIO Genesis has helped us to organize easily in one platform. It so easy to customize that we are able to use it for all types of business including REO and corporate, Commercial and retail residential. The contact management is great and integrates easily for communication and notes between all parties in a transaction. I especially like that we can allow access to certain but not all parts of the same file. For example, an assistant can have access to specific on a file to work on, like contract & lender information, but no access to the client's contact information unless given access by the lead agent. No worries about client privacy issues or an agent getting a client list and moving to another firm!
Pros: we are able to integrate both REO and retail listings and customize easily the contact management is great because it allows us to sort contacts by type (business client vs homeowner) and allows for notes on files and contacts
Cons: Set up of data input can be tedious and it really requires set up to work properly. But thats not an issue with the software, that's just laziness. Once you've input your information everything works like clockwork
"RIO Changed the trajectory of my business!"
Overall: RIO Genesis has given me the ability to streamline all of the processes of my business in one easy to use online system. I was used to tracking by spreadsheet and email for 10 plus years before I implemented RIO Genesis into my daily routine. I was an old school broker who didn't want to change my ways because they worked for me. The RIO support team cared about my business and worked with me for the transition. To this day they are always available any time I need their assistance. I can now manage my business between the two states I practice in without the stress of missing a step which gives me the freedom to hustle up more business and get a little down time in for myself because I have the extra time on hand from eliminating extra, useless steps in every task at hand! Thank you so much! Top notch system with quality support!
Pros: Ability to organize information on each transaction, online access, storage system for documents and photos, and I can track the progress of each employee in the system.
"Rio leaves more to desire "
Pros: It has the customer’s information that we need in order to service and assist them
Cons: It’s very finicky to work with and is super frustrating. In order to update a clients current package you have to go into a complete different program that is often having issues.
"Best Real Estate Software out there!"
Overall: My office has been using RIO Genesis for several years. We find that it is easy to use and keeps all of our documents in order. The staff has it open all day long adding to it then in the mornings I come in and run a few reports and I can see exactly what my staff accomplished yesterday. It's fantastic. Over the years there has been questions about something or the other, the customer service is quick to respond and either give me the answer or find a solution to my problem. I use several platforms in my real estate business, equator, resnet, dispo/exceleras, pyramid, Freddie, etc and I find that RIO gives me much more information and is a great platform for all of my real estate needs.
Pros: It's easy to use and stores all of the information that we need to complete a real estate transaction.
Cons: Non at this time.
Vendor Response
"Easy to use System for my Real Estate Office "
Overall: Rio Genesis is a great software system. Our office and team members have been using it now for several years and we dont know what we'd do without it. We are able to assign tasks through the portal, stay on track with timelines, and track our expenses. The system has so many functions and features that NO other system has. In addition, there is a Vault that stores your file after you close for a minimal fee, which allows the Brokers to stay in compliance.
Pros: has a lot of different features makes things easier for real estate agent and staff easy to use
