--- title: "HoduCC Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HoduCC Software - reviews, pricing plans, popular comparisons to other Call Center products and more." source_url: "https://www.capterra.com/p/156136/HODUCC/" page_type: "product" language: "en" --- # HoduCC Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HoduCC ## What is HoduCC? HoduCC- Call Center Software starts with 10 seats. We install the software on customer's server. Brands like UNICEF, Vistaprint and Brother Printers use HoduCC. Call Center Software is the ultimate solution to manage your call center services. Whether you are looking to make outbound calls, manage incoming calls, or track key call center metrics, HoduCC will be able to help.Key Features: Predictive Dialer, Auto Dialer, ACD, Multi-Tenant, WebRTC Phone, Multi-Level IVR, Skill Based Mapping & More. ## What is HoduCC used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Call Center](https://www.capterra.com/call-center-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 96 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $10 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Predictive Dialer / 2026 - Auto Dialer / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HoduCC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://hodusoft.com/&name=HoduCC) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HoduCC 4.6 (96) VS. [4.8 (330)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price $10 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (96) Ease Of Use 4.8 (884) Value For Money 4.6 (87) Value For Money 4.7 (795) Customer Service 4.6 (93) Customer Service 4.8 (815) ## HoduCC alternatives [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (884)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [View all alternatives](https://www.capterra.com/p/156136/HODUCC/alternatives/) ## FAQs about HoduCC Overview ### What problems does HoduCC solve? HoduCC solves fragmented customer communication, weak call center visibility, and manual support workflows by unifying calls, email, social media, and WhatsApp in one system with reporting, dashboards, dialers, and queue management. Contact centers, support teams, supervisors, and sales operations benefit most, especially those needing CRM integrations, customization, and reliable multi-site coordination. Answer based on 61 reviews Overview ### Which roles and teams benefit most from HoduCC? HoduCC is most used by C-suite leaders, directors, and customer-facing teams that manage high call volumes and service performance. Executives use it to oversee communication operations and reporting, while sales, business development, customer support, and customer experience teams rely on it to route calls, monitor agents, and improve response quality. Answer based on 94 reviews Overview ### What company size and industries is HoduCC built for? HoduCC is built for small businesses, which make up 84% of reviewers, with its strongest fit in Information Technology and Services at 31% and Telecommunications at 23%. It also serves midsize businesses at 12% and enterprises at 4%, with some use in Computer and Network Security at 5%. Answer based on 95 reviews Features and Usability ### What are the key features of HoduCC? HoduCC includes core contact center features like IVR, automatic call distribution, call routing, call recording, and predictive or auto dialers for inbound and outbound operations. Differentiators include omnichannel communication across voice, SMS, chat, email, and social channels, plus real-time reporting, CRM integrations, and customizable dashboards. Answer based on 48 reviews Overview ### Is HoduCC a good contact center solution? HoduCC works well as a contact center platform for voice and omnichannel support, especially for growing teams and service providers. It offers routing, analytics, CRM integrations, and multi-tenant management, but some businesses find queue prioritization, SMS support in certain regions, IVR setup, and a few transfer or CRM customization options less flexible than expected. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does HoduCC integrate with? HoduCC integrates with Zoho CRM, Bird, and HoduPBX, with additional catalog support for Freshdesk, Salesforce Platform, Twilio, and Zendesk Suite. These integrations span CRM, customer support, telephony, and messaging, helping teams manage calls, WhatsApp communication, and service workflows across connected business systems. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does HoduCC offer? HoduCC provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for self-paced learning, and videos provide visual walkthroughs of product features and tasks. Answer based on 1 reviews Getting Started and Support ### What customer support options does HoduCC offer, and how do users rate the experience? HoduCC offers email/help desk, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, professional, and helpful during setup, fixes, and customizations. Some reviewers, however, report inconsistent reliability, unreachable teams, and slower resolution for urgent or weekend technical issues. Answer based on 48 reviews Features and Usability ### How well does HoduCC handle call management? HoduCC handles inbound and outbound call management well, with IVR, routing, recording, monitoring, and dialing tools. Small business teams, service providers, and contact centers often value its call quality, reporting, and coaching features, though some users want better predictive dialer compliance, more screen-pop options, and smoother access to saved caller details. Answer based on 22 reviews ## Features AI summary Based on 3,823 Call Center reviews Capterra data shows that buyers of call center software rank the following features as their top priorities: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**43%**) HoduCC supports all three features that reviewers rate highest: **Call Center Management**, **Call Logging**, and **Call Monitoring**. Together, these capabilities help businesses manage daily call operations, keep accurate records of customer interactions, and review agent performance in real time, allowing teams to improve service quality, maintain better visibility into conversations, and handle support workflows more efficiently. Call Center Management 4.5 (30) 80.00% of 30 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging 4.5 (21) 47.62% of 21 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring 4.7 (34) 73.53% of 34 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 4.6 (41) 70.73% of 41 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Reporting/Analytics 4.6 (32) 84.38% of 32 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Computer Telephony Integration 4.5 (35) 65.71% of 35 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls HoduCC 91 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agent Interface: Agents can view and manage all customer requests and interactions. - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Answering Machine Detection: Screen and filter calls that get sent to voicemail inboxes/answering machines - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Auto-Dialer: System that automatically dials calls - Automated Responses: Automatic reply functionality for incoming messages - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automatic Call Distribution: Distribute/route/connect calls - Automatic Outbound Dialer: Dials outbound calls automatically - Blended Call Center: A call center that both makes and receives calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tagging: Highlight specific time marks for annotation and review purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Call Whispering: Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Email Management: Manage, store and organize emails within the system or via third-party apps - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Transfer: Move files across different systems or networks - For Sales Teams/Organizations: Caters to sales teams - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Manual Dialer: Agents choose who to call and when - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Recording: Automatically record calls at predetermined times - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. Features 4.6 (96) 4.6 Based on 96 reviews ## Pricing Value for money 4.6 (87) Free Trial Basic $10.00 Per User,Per Month Value for money 4.6 (87) 4.6 Based on 87 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (93) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (93) 4.6 Based on 93 reviews ## User reviews Overall rating 4.6 Based on 96 reviews Filter by rating 5(63) 4(30) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent NF Neil F. CEO Telecommunications ### "Excellent technology back by available and knowledgable support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2026 We've had a very positive experience with HoduCC, and I look forward to working with the team for years to come. Pros HoduCC is a feature rich, reliable omnichannel platform catering to a wide range of industry sectors. There's a strong focus on R&D, with new features and continuous improvement on existing ones. Aggregating the various channels is seamless, and easy to both use and manage. The dedicated team at HoduCC offers exceptional support and service, and the genuine partnership we've been able to build with the Hodu team has been a real highlight. Cons No cons come to mind. As with any digital product, there are hurdles to overcome from time to time, but these are professionally managed in conjunction with the HoduCC team. There's a wide range of ready to use AI tools already, and I'm looking forward to seeing many of these developed out further, so HoduCC can lead the market here the way it does in so many other areas. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Antony N. Business Development Information Technology and Services ### "Value for Money" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 28, 2026 Pros Good value for money compared to the other enterprise platforms in the market, with similar rich features that my team can use to deliver excellent customer experience without high investment costs. Cons Setup, configuration and onboarding took longer than expected, delaying our kick-off by nearly 72 hours. Switched from [3CX](https://www.capterra.com/p/158704/3CX/) Functionalities are too basic for the kind of clientele we want to serve Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TAOFEEK F. Head of Indirect Sales Information Technology and Services ### "Hodusoft: great product at best offers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 23, 2026 Its such a good product. It offers the best possible offers with the least possible cost. Easy to use and implement Pros Simplicity of use. It offers so many friendly features and offers great users experience. Simple to use, easy to implement Cons Non. The solution is great, but i will advice on the OEM to consider providing adequate marketing materials to help easy understanding of the solution Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JA James A. Solution Consultant Information Technology and Services ### "Underrated Contact Center APP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 My overall experience with HoduCC has been positive, especially in delivering a scalable and feature-rich contact center solution. The platform supports both inbound and outbound operations with capabilities like IVR, call routing, call recording, and real-time monitoring. Its multi-tenant architecture makes it suitable for service providers and growing businesses. Pros What stands out most about HoduCC is its flexibility and depth as a contact center solution. It offers enterpise level features with affordability, features like skill-based routing, IVR, call recording, real-time analytics, and seamless integrations with Zoho and Salesforce, making it highly adaptable to different business needs. The multi-tenant architecture is especially valuable for scaling and managing multiple clients efficiently. I also appreciate its support for both inbound and outbound campaigns, including predictive dialing. The reporting capabilities provide actionable insights for performance optimization. Overall, HoduCC strikes a strong balance between advanced functionality and customization, making it a reliable platform for delivering efficient, data-driven customer engagement experiences. Cons The user interface, though functional, could be more intuitive and modern to improve agent and admin experience. Additionally, certain features such as advanced analytics. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AT Adolfo T. Product Manager Information Technology and Services ### "Excellent Solution for CC " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 20, 2026 easy for integration any channel voice, email, Whatsapp, webchat, for agents from one screen manage different interaction, good basic crm Is Multitenant, integration with google, microsoft for login user, and easy integration with SSO, integration with salesforce Pros Integration with various digital channels and intelligent bots, excellent predictive dialer for voice, manage campaing for channel SMS, Whatsapp. Excellent interface for agent, and clear voice with webrtc. Cons More APIs for integration, Casic IVR, more reports, and is not possible export data, more documentation Switched from [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) ease and integration for new aplication, and multitenant Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Neville Branham N. VoIP and PBX Manager Telecommunications ### "VoIP and PBX Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 12, 2026 Pros Their software is user friendly and their will to always improve at innovation is something that encourages Hodu's customers to feel valued and gives hope that therewill always be room for improvement. Cons Has less queue ability, what I mean here is that you can have two different queues, and you would like one of them to be a priority for calls and the other one a secondary option. That so far is not applicable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tom N. Head of ICT Retail ### "Reliable and Easy-to-Use Call Center Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 12, 2026 Good experience overall. The system is stable, works well for call center operations, and has helped improve our communication and support process. Pros Easy to use, reliable, and has great call center features. Call quality is good and it makes managing customer support much easier. Cons Initial setup was a bit complex and required technical support to configure properly. Some advanced features are not very intuitive, so it takes time to fully understand the system. The user interface could also be more modern and responsive. Alternatives considered [3CX](https://www.capterra.com/p/158704/3CX/) Reasons for choosing HoduCC We chose HoduCC because it offers more customization, strong call center features, and good integration options compared to other solutions. It also provides reliable performance and flexible deployment (cloud or on-premise), which suited our requirements better Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Jennifer M. Sales Account Manager Telecommunications ### "Go to system for Omnichannel CX" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 10, 2026 Pros Value for Money Very User Intuitive Call Quality and features Note Taking Great call management Provides meetings summaries Cons Has an inbuilt CRM, wish it came with deal management Great for On premise, is also hybrid Ticketing is basic Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Abiodun S. CEO Information Technology and Services ### "Value for Money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 The easy to use and the seamless reporting module alongside the call quality and call center capability. Pros Ease of Use,Value for Money,Call Quality and Features, Call Management\\,Meeting Summaries,Note Taking Cons The solution meets the value for money and there is nothing less just need to enhance the look and feel (UIUX) Switched from [Grandstream Wave](https://www.capterra.com/p/168626/Grandstream-Wave/) The reporting and the call center management Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Andy D. VP Product Telecommunications ### "HoduCC Omnichannel Contact Center Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 4, 2026 Fantastic Omnichannel Contact Center platform with AI, functionality for modern contact centers and continuous feature enhancements. Pros HoduCC is very scalable, modern UI, with strong Omni channel capabilities. The software is constantly improving and adding valuable features and functionality. Sales The sales and support teams as well as Executives are very responsive and helpful Cons The predictive dialer currently does not have North American SIT tone detection which would be a good enhancement. Switched from [CenterWare Kolob](https://www.capterra.com/p/126744/CenterWare-Predictive-Dialler/) Robust API, more modern features and user interface for agents and admins Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/156136/HODUCC/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Ringover vs HoduCC](https://www.capterra.com/compare/156136-169627/HODUCC-vs-RingOver)[Convoso vs HoduCC](https://www.capterra.com/compare/76768-156136/Cloud-Predictive-Dialer-vs-HODUCC) [DialedIn CCaaS vs HoduCC](https://www.capterra.com/compare/29589-156136/CallCenterNOW-vs-HODUCC)