# Healthicity Compliance Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Healthicity Compliance Manager Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/156138/Compliance-Manager

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# 

 Healthicity Compliance Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Healthicity Compliance Manager

## What is Healthicity Compliance Manager?

Healthcare compliance simplified. Designed by compliance experts for compliance experts - Compliance Manager offers a user-friendly incident management, risk assessment & management, auditing, training, and real-time reporting platform. Healthicity engineers and artists contribute to giving it an extremely intuitive and responsive look and feel. Watch an on-demand video demo to see it for yourself.

## What is Healthicity Compliance Manager used for?

[Compliance](https://www.capterra.com/compliance-software/)[HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$500

Flat Rate, Per Month

Free trial  
available

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Do you work for Healthicity Compliance Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.healthicity.com&name=Healthicity Compliance Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Healthicity Compliance Manager

4.5 (25)

VS.

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$500

Flat Rate, Per Month

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (24)

Ease Of Use

4.1 (138)

Value For Money

4.3 (23)

Value For Money

4.2 (134)

Customer Service

4.7 (24)

Customer Service

4.5 (138)

## Healthicity Compliance Manager alternatives

[4.5 (281)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/)

Starting price

$238.00

Per User, Per Month

[4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Highest Rated

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

[4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/156138/Compliance-Manager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Management

4.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Compliance Tracking

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Corrective and Preventive Actions (CAPA)

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Investigate and take action at root cause or error in processes to prevent recurring issues

Activity Dashboard

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Assessment Management

4.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Creation, administration, and evaluation of assessments or tests

Compliance Management

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Healthicity Compliance Manager 47 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Maintain personal certifications/qualifications

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Management of rules, practices, and processes of a company

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Ensure internal objectives and compliance with policies are met

Manage risks related to IT systems

Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Manage risk that occurs from systems failure or inadequate processes

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Create, manage, and track policies and procedures within an organization

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Reporting of risks associated with specific actions, events, or entities

Assess and score risks using risk matrices

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track employee/learner's progression through training programs

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (24)

4.3

Based on 24 reviews

## Pricing

Value for money

4.3 (23)

Free Trial

[View pricing plan details](https://www.capterra.com/p/156138/Compliance-Manager/pricing/)

Foundation

$500.00

Flat Rate,Per Month

It includes:

-   Compliance Management
-   Security and Privacy
-   Risk Assessments

Professional

$1,450

Flat Rate,Per Month

It includes:

-   20 Courses
-   Incident Management
-   Exclusions Monitoring
-   Governance
-   Contract Management
-   Single Sign-on
-   Executive Reporting
-   Policies & Procedures

Value for money

4.3 (23)

4.3

Based on 23 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (24)

4.7

Based on 24 reviews

## User reviews

Overall rating

4.5

Based on 25 reviews

Filter by rating

5(14)

4(10)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

Alisha M.

Front Desk

Hospital & Health Care

### "Good to go"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 27, 2025

Good way to keep all my compliance info managed

Pros

Keeps all my training organized in one place

Cons

I can't think of anything that could use improvement

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 3, 2025

Thank you for your review, Alisha! We're glad to hear that you're happy with Compliance Manager. If you ever need assistance, just let us know.

SC

Sarai C.

Neighborhood Care Navigator

Hospital & Health Care

### "no complaints here!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2025

My overall experience with Healthicity Compliance Manager is very good

Pros

Healthicity Compliance Manager is self-explanatory

Cons

There is nothing bad to say about Healthicity Compliance Manager

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2025

We're very glad to hear that you have no complaints! It’s great to know our software is meeting your needs. We’re here if you ever have questions or need support!

BG

Bryson g.

CRNA

Hospital & Health Care

### "It is worth it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2025

overall i think its a good company with an cool design to navigate through.

Pros

What I like most is the organization of software and how its an ease for our employees to navigate on.

Cons

nothing. its great way for doctors and employees to exchange information and properly audit the hospital patients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2025

Thank you for taking the time to leave us a review! We're thrilled to hear you're enjoying our software. Don’t hesitate to reach out if there’s anything we can do to make your experience even better.

SM

Sean M.

Compliance Officer/Risk Manager

Hospital & Health Care

### "Getting started "

4.0

Overall Rating

4.0

4.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

March 6, 2023

Somewhat disappointed, but I am still optimistic we can straighten out the learning curve, and actually use the system as intended.

Pros

We've had some bumps in the roll out of the product. So far we haven't really been able to get all of the functionality of the system. Working with Healthicity Team to get it working.

Cons

See above answer. I can't really say how good it is, as we are still learning to use product.

Alternatives considered

[SAI360](https://www.capterra.com/p/242178/SAI360/)

Reasons for choosing Healthicity Compliance Manager

Compliance Manager rated by HHSC Staff as a better value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Esther H.

Clerical

Hospital & Health Care

### "cTEST "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 22, 2023

Good

Pros

Easy to use self explanatory and quick dont mind using

Cons

Some test are longer than others so every test is different lengths

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

cesar g.

registration

Medical Practice

### "Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2023

Pros

great software made it really easy to use

Cons

nothing much really enjoyed the process

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 20, 2023

Thanks so much for your review, Cesar!

CL

Chandler L.

UM specialist

Telecommunications

### "Great software, easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2023

Pros

Very easy to use, I would definitely recommend to anyone

Cons

no complaints about this software at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sameh M.

Hospitalist

Hospital & Health Care

### "Great application "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 17, 2023

Pros

Easy to use, able to customize the options and pull reports

Cons

None, I see this as a good application to try

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sherri H.

Clinical Safety & Risk Manager

Hospital & Health Care

### "A work in progress with great potential"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 21, 2020

I feel like we experienced some growing pains at first but are seeing a light at the end of the tunnel. There is potential for this to be a great system.

Pros

I like the newest version of the incident manager. User friendly and easy to navigate.

Cons

Cost, software glitches still being worked out. They are making great strides in improving the functionality, but it has been a painful process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Sarah R.

Customer Relations and Marketing Director

Health, Wellness and Fitness

### "Healthicity Nitty Gritty"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 20, 2020

I would rate it as a positive. I work mostly in the incident manager portion for my job. I have put in the time to learn the program and appreciate the continuous improvement they are doing. I have had to The compliance training is quick and simple for our annual staff training.

Pros

The set up and integration for the product was simple. The customer support is second to none. They are extremely responsive and helpful.

Cons

The recent improvements in spring 2020 really helped make the software more functional; it was not user friendly at all before that time. I feel like you have to spend a lot of time in Healthicity to learn the tricks to use it to its fullest potential. Would be nice to have user groups to learn from other organizations on how they are implementing.

Reasons for choosing Healthicity Compliance Manager

We choose Healthicity because it had both compliance training for our staff and incident reporting in one program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/156138/Compliance-Manager/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)