--- title: "Healthicity Compliance Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Healthicity Compliance Manager Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/156138/Compliance-Manager/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Healthicity Compliance Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Healthicity Compliance Manager ## What is Healthicity Compliance Manager? Healthcare compliance simplified. Designed by compliance experts for compliance experts - Compliance Manager offers a user-friendly incident management, risk assessment & management, auditing, training, and real-time reporting platform. Healthicity engineers and artists contribute to giving it an extremely intuitive and responsive look and feel. Watch an on-demand video demo to see it for yourself. ## What is Healthicity Compliance Manager used for? [Compliance](https://www.capterra.com/compliance-software/)[HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $500 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Healthicity Compliance Manager?[Manage this product listing](https://www.g2.com/products/healthicity-compliance-manager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Healthicity Compliance Manager 4.5 (25) VS. [4.5 (580)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $500 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (24) Ease Of Use 4.1 (139) Value For Money 4.3 (23) Value For Money 4.2 (135) Customer Service 4.7 (24) Customer Service 4.5 (139) ## Healthicity Compliance Manager alternatives [4.5 (295)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/156138/Compliance-Manager/alternatives/) ## FAQs about Healthicity Compliance Manager Overview ### Which roles and teams benefit most from Healthicity Compliance Manager? Healthicity Compliance Manager is most used by compliance, audit, and quality teams that document regulatory requirements, manage policies, track investigations, and prepare audit evidence. Operations and clinical leaders use it to oversee corrective actions and risk issues, while HR and employee-relations teams record workplace compliance cases and maintain consistent follow-up. Answer based on 25 reviews Overview ### What company size and specific industries is Healthicity Compliance Manager built for? Healthicity Compliance Manager is designed for healthcare organizations of all sizes, including healthcare providers, medical facilities, and compliance officers working in the healthcare sector. It is built for organizations that need a cloud-based compliance solution to manage regulatory requirements and internal compliance processes. Features and Usability ### What are the key features of Healthicity Compliance Manager? Healthicity Compliance Manager offers compliance management tools such as audit management, assessment management, policy management, and CAPA. It also includes risk features like risk analysis, risk assessment, risk scoring, and risk reporting, plus monitoring, alerts/notifications, customizable reports, training management, document management, and workflow management. Pricing ### How much does it cost and what fees or limitations are included? Healthicity Compliance Manager starts at $500 per month for the Foundation plan, which covers up to 25 employees. The $1,450 per month Professional plan supports up to 50 employees and adds features like Single Sign-on, courses, and incident management. A free trial is available. One reviewer noted cost and software glitches. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Healthicity Compliance Manager offer? Healthicity Compliance Manager provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided instruction, webinars provide scheduled group learning, and documentation offers written reference material for setup and feature review. Answer based on 9 reviews Getting Started and Support ### What customer support options does Healthicity Compliance Manager offer? Healthicity Compliance Manager provides email/help desk, phone support, and chat. Support feedback is positive, with users saying email questions are answered within a few hours and phone calls are handled by friendly staff who solve issues in minutes. Chat is listed as a support channel for quick help. Answer based on 1 reviews ## Features AI summary Based on 4,313 Compliance reviews Capterra data shows that buyers of compliance software rank the following features as their top priorities: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) Healthicity Compliance Manager supports all three features reviewers value most: **Compliance Tracking**, **Document Management**, and **Audit Management**. Together, these capabilities help businesses monitor regulatory requirements, keep policies and records organized, and manage audits more efficiently, allowing teams to reduce compliance risk and maintain better operational control. Compliance Tracking 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Document Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Audit Management 4.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Incident Management 3.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Corrective and Preventive Actions (CAPA) 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Activity Dashboard 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Healthicity Compliance Manager 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Certification Tracking: Maintain personal certifications/qualifications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Governance: Management of rules, practices, and processes of a company - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Internal Controls Management: Ensure internal objectives and compliance with policies are met - IT Risk Management: Manage risks related to IT systems - Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Training Management: Track employee/learner's progression through training programs - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (24) 4.3 Based on 24 reviews ## Pricing Value for money 4.3 (23) Free Trial [View pricing plan details](https://www.capterra.com/p/156138/Compliance-Manager/pricing/) Foundation $500.00 Flat Rate,Per Month It includes: - Compliance Management - Security and Privacy - Risk Assessments Professional $1,450 Flat Rate,Per Month It includes: - 20 Courses - Incident Management - Exclusions Monitoring - Governance - Contract Management - Single Sign-on - Executive Reporting - Policies & Procedures Enterprise Custom Quote Available It includes: - Admin Licenses - API Integration - Audit Management - Single Sign-on Value for money 4.3 (23) 4.3 Based on 23 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (24) 4.7 Based on 24 reviews ## User reviews Overall rating 4.5 Based on 25 reviews Filter by rating Counts reflect reviews available in this feed. 5(14) 4(10) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful DO Director Of Nursing Director Of Nursing Used the software for: 3-5 years ### "Compliance Software you understand" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2018 We have increased employee reporting of incidents or concerns and moved to a culture that supports understanding and learning from our mistakes. Previously the culture was one of not reporting partly because of the cumbersome paper method and partly because they saw no value in tracking or trending. Compliance Manager has really helped in nurturing a broader understanding of safety and over all compliance. It didn't happen overnight but the tool has reduced resistance and that's huge in and of itself. Pros Compliance Manager makes tracking incident reports easy. We can see trends and demonstrate them to the board in a meaningful way. The Policy and Procedure section helps us quickly develop and revise P & P, a welcome feature. Good on-going support and educational offerings. Cons Trying to recall where some items are located. I tend to use a few items a lot and those are easy. The lesser used items I sometime have to hunt for (maybe that's a reflection of me more than tha program however.) CO Compliance Officer Compliance Officer Used the software for: 3-5 years ### "Built for Compliance" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 10, 2020 The system enables us to have digital incident reporting and document management as the fingertips of all of our employees which was our goal. Setup and daily use of the system can sometimes be confusing. Pros I really appreciate that Compliance Manager takes suggestions from users and actually implements to improve their product. Also the software is multifaceted and contains auditing, training, and incident and document management. I find that preferable to having a different software for everything. Cons Because they work to improve their product there are frequent updates which requires employee training/education. Staff have complained that it is not very user-friendly and performing tasks in Compliance Manager can be confusing. We are utilizing the software to manage the entire Hospital District's documents and incidents, not those just pertaining to Compliance, which is probably the reason for some of our difficulties. CL Clerical Clerical Used the software for: 1-3 years ### "cTEST " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 23, 2023 Good Pros Easy to use self explanatory and quick dont mind using Cons Some test are longer than others so every test is different lengths CO Compliance Officer/Risk Manager Compliance Officer/Risk Manager Used the software for: Less than 1 year ### "Getting started " 4.0 Overall Rating 4.0 4.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 7, 2023 Somewhat disappointed, but I am still optimistic we can straighten out the learning curve, and actually use the system as intended. Pros We've had some bumps in the roll out of the product. So far we haven't really been able to get all of the functionality of the system. Working with Healthicity Team to get it working. Cons See above answer. I can't really say how good it is, as we are still learning to use product. CR CRNA CRNA Used the software for: 1-3 years ### "It is worth it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2025 overall i think its a good company with an cool design to navigate through. Pros What I like most is the organization of software and how its an ease for our employees to navigate on. Cons nothing. its great way for doctors and employees to exchange information and properly audit the hospital patients. FD Front Desk Front Desk Used the software for: 1-3 years ### "Good to go" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 2, 2025 Good way to keep all my compliance info managed Pros Keeps all my training organized in one place Cons I can't think of anything that could use improvement NC Neighborhood Care Navigator Neighborhood Care Navigator Used the software for: 1-3 years ### "no complaints here!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2025 My overall experience with Healthicity Compliance Manager is very good Pros Healthicity Compliance Manager is self-explanatory Cons There is nothing bad to say about Healthicity Compliance Manager Sarah R. Customer Relations and Marketing Director Used the software for: 3-5 years ### "Healthicity Nitty Gritty" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 26, 2020 I would rate it as a positive. I work mostly in the incident manager portion for my job. I have put in the time to learn the program and appreciate the continuous improvement they are doing. I have had to The compliance training is quick and simple for our annual staff training. Pros The set up and integration for the product was simple. The customer support is second to none. They are extremely responsive and helpful. Cons The recent improvements in spring 2020 really helped make the software more functional; it was not user friendly at all before that time. I feel like you have to spend a lot of time in Healthicity to learn the tricks to use it to its fullest potential. Would be nice to have user groups to learn from other organizations on how they are implementing. CA Compliance Audit Analyst Compliance Audit Analyst Used the software for: Less than 1 year ### "Compliance Manager is Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2018 I love Compliance Manager. This program has simplified and modernized our incident management and auditing. The implementation was web based and included with the program. We are currently using Compliance Manager for our sanction screening for physicians only, but I hope to soon use it for all of our screenings. The support from the team at Healthicity is top notch. When I email them I have not had a problem go unanswered for more than a few hours. If I call on the phone the support team is friendly and always solves my issues in minutes. Pros The program is easy to navigate. The boxes are color coded for easily identifying what needs to be a priority. The email reminders help to keep you on track, even if you are not in the program everyday. The sanction screening feature is one of the best features. Compliance manager will automatically screen for you every month. Incidents, assessments, and audits will be linked together and are just one click away. Cons The only thing that I can say I didn't like was the time it took to build templates and lists. It was necessary for the program, but it was time consuming. Once it was done everything worked to perfection. Even though it took time, I know that it needed to be done. CO Compliance Officer Compliance Officer Used the software for: Less than 1 year ### "Great tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2018 The support for Compliance Manager is phenomenal. The team responds quickly and is very knowledgeable! Pros The availability to oversee a compliance program in one platform. Cons Lack of adequate document management solution [View all Reviews](https://www.capterra.com/p/156138/Compliance-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.