--- title: "360 HMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 360 HMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/156144/360HMS/" page_type: "product" language: "en" --- # 360 HMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 360 HMS ## What is 360 HMS? 360 HMS is a cloud-based hotel management software covering operations from reservations to checkout. It includes an Admin module for system setup and access control, a Front Office module for guest management, and modules for Room Service, Restaurant operations, and Housekeeping. The software offers HR and payroll tools for attendance tracking and salary processing, banquet planning, accounting for vouchers and financial reporting, and inventory management to control costs. A maintenance module tracks assets and schedules upkeep, while the reporting suite provides real-time dashboards and analytics. The CRM module supports guest profiles and marketing campaigns. Its modular design lets properties scale features as needed, ensuring integration across departments for seamless management. ## What is 360 HMS used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 360 HMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.360mango.com/&name=360 HMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 360 HMS 5.0 (2) VS. [4.8 (1,587)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $1000 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (1,587) Value For Money 5.0 (2) Value For Money 4.6 (1,514) Customer Service 5.0 (2) Customer Service 4.7 (1,555) ## 360 HMS alternatives [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about 360 HMS Overview ### What company size and specific industries is 360 HMS built for? 360 HMS is designed for hospitality businesses of all sizes, including hotels, resorts, restaurants, banquet halls, health clubs, and other hospitality establishments. It fits organizations that need management software tailored to guest services, food and beverage operations, event spaces, or membership-based facilities. Features and Usability ### What are the key features of 360 HMS? 360 HMS offers reservations management, booking management, front desk management, and online booking for hotel operations. It also includes housekeeping management, maintenance management, inventory management, and employee management, plus built-in accounting, CRM, GDS/OTA integration, multi-property support, multi-currency, and multi-language capabilities. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does 360 HMS offer? 360 HMS provides in person training, live online sessions, documentation, and videos. In person and live online formats support guided instruction, while documentation and videos offer written and visual reference materials for teams learning the system and reviewing features at their own pace. Getting Started and Support ### What customer support options does 360 HMS offer? 360 HMS offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support can be reached through multiple channels, giving users several ways to get help. Because no reviewer feedback on support is available, user experience with response speed or helpfulness cannot be described. ## Features AI summary Based on 2,051 Hospitality Property Management reviews Capterra reviewers highlight these as the features buyers value most when choosing hospitality property management software: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**59%**) 360 HMS supports **Reservations Management** and **Online Booking**, helping properties manage guest bookings and accept reservations through digital channels more efficiently. However, it does not include **Calendar Management**. Instead, it offers other important capabilities that reviewers also value, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These features help hotels keep room availability connected across sales channels, handle day-to-day guest operations, and adjust pricing more effectively, providing teams with better control over occupancy and revenue. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Booking Management Create, update, and manage bookings, itineraries, and reservations Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Catering Management Manage catering operations/processes CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 360 HMS 26 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Manage catering operations/processes Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Manage and handle various international currencies Manage and support multiple languages More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track/optimize rates in relation to usage Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Track and monitor reviews of products or services One location Manage operations/processes associated with spas and other hotel activities Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial All-in-One $1,000 Flat Rate,One Time Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RS Ravi S. General Manager Hospitality ### "Entire Hotel Management Solutions in Single Screen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 16, 2016 As per my experience this the best hotel management software in the world very simple and easy to use. Nice supporting team. Pros Easy and simplicity. Cons Nope Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 16, 2016 Thanks Ravi RS Rajiv S. ### "Good Service Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 25, 2016 Easy to use application, nice control panel, analytic and accurate MIS report to help our business, Service level is excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2016 thanks ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.