# 360 HMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 360 HMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/156144/FedEx-Ship-Manager

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# 

 360 HMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

360 HMS

## What is 360 HMS?

360 HMS is a cloud-based hotel management software covering operations from reservations to checkout. It includes an Admin module for system setup and access control, a Front Office module for guest management, and modules for Room Service, Restaurant operations, and Housekeeping. The software offers HR and payroll tools for attendance tracking and salary processing, banquet planning, accounting for vouchers and financial reporting, and inventory management to control costs. A maintenance module tracks assets and schedules upkeep, while the reporting suite provides real-time dashboards and analytics. The CRM module supports guest profiles and marketing campaigns. Its modular design lets properties scale features as needed, ensuring integration across departments for seamless management.

## What is 360 HMS used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Flat Rate, One Time

Free trial  
available

Includes Free Version

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Do you work for 360 HMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.360mango.com/&name=360 HMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 360 HMS

5.0 (2)

VS.

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting Price

$1000

Flat Rate, One Time

Starting Price

$23.86

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.6 (405)

Value For Money

5.0 (2)

Value For Money

4.6 (363)

Customer Service

5.0 (2)

Customer Service

4.7 (398)

## 360 HMS alternatives

Highest Rated

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## FAQs about 360 HMS

Overview

### What company size and specific industries is 360 HMS built for?

360 HMS is designed for hotels, resorts, restaurants, banquet halls, health clubs, and other hospitality establishments. It fits businesses operating in the hospitality sector that need a system suited to guest-facing services, food and beverage operations, events, and leisure venues.

Features and Usability

### What are the key features of 360 HMS?

360 HMS offers reservations management, booking management, and online booking for guest reservations, plus front desk management and housekeeping management for daily operations. It also includes built-in accounting, rate management, inventory management, and multi-property support, along with CRM, marketing automation, GDS/OTA integration, and point of sale (POS).

Getting Started and Support

### What training and onboarding options does 360 HMS offer?

360 HMS offers in person training, live online sessions, documentation, and videos. In person and live online options support guided instruction, documentation provides written reference material, and videos offer visual walkthroughs for reviewing features and steps as needed.

Getting Started and Support

### What customer support options does 360 HMS offer?

360 HMS provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback available on support experiences, the listed channels are the only confirmed options for contacting help and finding product information.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Built-in Accounting

Accounting functionality within the system, not requiring integration with third-party tools

Catering Management

Manage catering operations/processes

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

360 HMS 26 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Create, update, and manage bookings, itineraries, and reservations

Accounting functionality within the system, not requiring integration with third-party tools

Manage catering operations/processes

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Manage and handle various international currencies

Manage and support multiple languages

More than one location

Book meetings and appointments through a website or digital platform

Accept and process customer payments for products or services using hardware and software

Track/optimize rates in relation to usage

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Track and monitor reviews of products or services

One location

Manage operations/processes associated with spas and other hotel activities

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

All-in-One

$1,000

Flat Rate,One Time

Value for money

5.0 (2)

5.0

Based on 2 reviews

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## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RS

Ravi S.

General Manager

Hospitality

### "Entire Hotel Management Solutions in Single Screen"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 16, 2016

As per my experience this the best hotel management software in the world very simple and easy to use. Nice supporting team.

Pros

Easy and simplicity.

Cons

Nope

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2016

Thanks Ravi

RS

Rajiv S.

### "Good Service Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 25, 2016

Easy to use application, nice control panel, analytic and accurate MIS report to help our business, Service level is excellent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2016

thanks

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