TRACK Pulse

4.5 / 5 4 reviews

Who Uses This Software?

TRACK Pulse is built specifically for Small, Mid and Large rental management companies with 5+ rentals.


Average Ratings

4 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month
  • Pricing Details
    Starting at $3.00 per unit per month.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TRACK Hospitality Software
  • www.trackhs.com
  • Founded 2009
  • United States

About TRACK Pulse

Try 60 Days for FREE with TRACK CHAT. TRACK Pulse is a cloud-based Communication Platform built on a dynamic CRM for the unique needs of the Vacation Rental Industry. Manage your current and prospective guests while converting more leads and prospects into sales.


TRACK Pulse Features

  • Campaign Management
  • Client / Property Matching
  • Contact Management
  • Customer Segmentation
  • Dashboard
  • Email Marketing
  • Lead Management
  • Property Alerts
  • Referral Tracking

TRACK Pulse Reviews Recently Reviewed!

Product is easy to set up and very user friendly.

Jul 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Very cost effective for our company which we have over 850 properties. New features are added throughout the year which gives us more functionality with the product and shows it is continually growing to fit our needs. Track is very interactive on hearing our requests on implementing new features that helps with our business.

Cons: On certain periods of software updates we experience some errors on which we will have to send support tickets to have those resolved. Usually, it only takes a quick refresh to resolve but knowing beforehand when these updates will happen will help eliminate this issue.

Vendor Response

by TRACK Hospitality Software on July 28, 2017

Thank you for your review! We are glad you are happy with TRACK and we are working to make sure you are aware of all major releases ahead of time!

It's a modern, well-designed program that focuses strongly on revenue generation.

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, and the fact that it works to earn more revenue. Everything starts with revenue, and this software is very strong in this area.

Cons: It's relatively new, so not all APIs are not off the shelf. But they can build them fairly quickly and have done so for us on several occasions.

Overall: Revenue, and new clients.

Vendor Response

by TRACK Hospitality Software on July 28, 2017

Thank you!

Good system but waiting on updates

Aug 09, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really like the system and think it is easy to use. Customer service has been excellent. My only issue is updates. I know there are a couple bugs and I am hoping they get corrected soon. I was told that they would. I want the "keep same rates" option to work when changing dates on a reservation. I want to be able to organize cabins on tape chart by a secondary name. Lastly, I would like to be able to type a specific nightly rate in (not a set rate) on the initial bid screen.

Best Software on the Market....Hands Down!

Jan 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Over the years we've used a few different reservation softwares, but nothing compares to what the TRACK property management software has to offer. First and foremost, TRACK has great customer service and stays on the cutting edge of technology across their entire platform. They are always looking at ways to improve and they are willing to listen to suggestions & feedback from their clients. There are so many areas that could be highlighted within the TRACK PMS, but some of my personal favorites are: The user friendly reservation process which allows staff to book reservations with ease, without having to click through multiple screens to book a simple reservation. This is one of the most critical pieces to a good software platform, but most of the time overlooked; The accounting and reporting has it all, from yield management to rate management, it has everything necessary to operate at a high level; The housekeeping and maintenance has many different features to help make the entire company operate more efficiently. Across the board the TRACK property management software is certainly on the right TRACK to move forward.

Vendor Response

by TRACK Hospitality Software on January 13, 2015

Thank you for your nice comments, we're glad you like the system and appreciate your business!