WorkTango

Employee Voice Surveys/Pulses

5 / 5 18 reviews

Who Uses This Software?

WorkTango works with organizations from hundreds, to hundreds of thousands of employees that are located anywhere in the world.


Average Ratings

18 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
  • Pricing Details
    Pricing is based on number of employees for unlimited use.
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • WorkTango
  • www.worktango.io/
  • Founded 2015
  • Canada

About Employee Voice Surveys/Pulses

The WorkTango platform creates space for employees to have a voice and helps companies easily gather frequent feedback for any engagement, transformation, or feedback initiative. Using data science and natural language understanding, actionable insights from employee feedback is served in real-time to Human Resources, C-Suite executives people leaders. The results are quicker insight, better people actionable decisions, and a more aligned and engaged workforce.


Employee Voice Surveys/Pulses Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys

Employee Voice Surveys/Pulses Reviews Recently Reviewed!


Capterra-loader

Incredibly powerful in shaping our culture and improving engagement.

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The platform allows you to quickly and easily access key insights about how your employees truly feel. Being able to get the information into the hands of my leaders in real-time holds them accountable which I like.

Cons: No cons come to mind. I really love the product and service the team provides and it's exceeded all my expectations.

Capterra-loader

WorkTango is our early detection system for people and cultural challenges.

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Real-time insights in an easy/intuitive way. The key insights feature makes it dead simple to see what's happening with our people. I also really love the natural language processing to help analyze the qualitative employee feedback.

Cons: No cons yet. We have been using the tool for over a year and it's been a fantastic experience end to end.

Overall: A more engaged workforce, a better-informed leadership team.

Capterra-loader

I've never had a survey project go so smoothly and be so enjoyable.

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Simplicity while also continuing to take feedback and grow the product. Excellent customer support and reasonable price. I couldn't be more satisfied.

Cons: No cons on service or product. I look forward to growing with WorkTango over the years as they build out new features.

Overall: Time will tell as we just closed our first survey, but the process to this point has been seamless.

Fantastic customer support - WorkTango is there for you every step of the way.

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The platform is so simple to use for both the admin and employees alike. The reporting tools are robust and allow for you to visualize the data in a number of different ways. Our engineering departments have enjoyed being able to see so much data about their teams in order to make more informed decisions for the business.

Cons: Honestly, I haven't found a "con" yet to the platform. They have really put a lot of thought and effort into their product.

No one's voice is left behind! Work Tango provides us with analytics to measure ,track and action!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Work Tango survey has provided us with insights into the hearts and minds of our people. It has provided us with a clear transparency of where our strengths lie and where we have room for improvement. The tool was incredibly easy to administer, and we were given expert advice on question customization. Work Tango's service level and enthusiasm to support us was incredible and ever so adaptable to meet the current and evolving needs of our company. No one's voice is left behind. Thank You Work Tango!

Simple implementation, and provides key insights into employee engagement quickly!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use! The platform provides you with best practice recommendations, but also allows you to customize the solution to fit the needs of your business. The data collected can be split in many different ways, enabling a deep level of insight on engagement by department, location, tenure, levels of management, and more! The dashboards are clear and attractive, which enables us to share them directly with our leadership team and BOD. We have significantly decreased the amount of time we spend translating engagement data into presentations for leadership and employees.

The WorkTango team is incredibly responsive, knowledgable, and always keeping us in the loop on what features and functionality we could be using to optimize the platform for our team.

Incredible insights and analytics at your fingertips

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The tool allows you to survey your employees in an incredibly user-friendly and effective way but, more importantly, the dashboards and analytics that are immediately available behind the scenes allow managers, HR leaders and engagement ambassadors to quickly access the information they need to drive positive change. There is no need to spend hours, days or weeks analyzing survey data because dashboards, heatmaps, and sentiment analysis tools give you everything you need to data mine without being an analytical whiz or rocket scientist. The tool has made it possible for me to survey my employees and VERY QUICKLY and easily respond to their feedback.

Cons: There is new functionality on the way and the only con would be that we haven't gotten to use it yet. Other than that, the tool is fantastic and I would highly recommend it to any business leader who is looking to drive positive change within their organization.

Overall: Rich analytics and dashboards available in an easy-to-use platform, which allowed me to quickly and easily survey and respond to my employees. Speed of response is critical and this tool absolutely allowed me to get better insights than before and respond much more effectively.

Effortless; streamlined workflow; consistent data reporting; increased productivity & efficiency

May 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It was extremely user friendly. I was able to watch one demonstration and be ready to operate the platform almost immediately. The data reporting capabilities were great. From having to previously generate manual reports to working with this platform, the transition and detail were beyond what I anticipated. The around the clock support was also something I benefited from immensely.

Overall: Pre-populated reports/charts based on classification/segment selection was key. The ability to generate the information so quickly was extremely useful given our expedited timeline. The comparison features were great - saved me from having to manually manipulate the data in order to gain perspective. I liked how simplistic the platform was - from a user experience I didn't find it overwhelming.

The team at WorkTango was responsive and collaborative. Fantastic customer experience!

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The product is easy to use, intuitive, gives visibility into metrics of engagement. It was easy to pull reports and analyze the data quickly.

Cons: It's a very new product so there are things that are still being implemented that will really help with adoption. I am excited to see where the product evolves to.

Next evolution of HR management and Culture building

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company is a fast paced start up, with employees across multiple countries, job roles and work locations (office and remote). So, being well aware of our employees' needs, challenges and celebrations is key to our ongoing growth and success. We have completed employee surveys in the past, but using this technology took us to a whole new level of analysis, understanding and ability to respond quickly to our employees. Set up was incredibly simple, and the customer service could not have been better as we learned a new system. We now have a new benchmark for our success over time that will elevate our team operations, management programs and employee retention over time.

The perfect tool for performance management.

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Light, easy to use and the data collected allows quick change.

Overall: The Worktango application is the perfect tool to measure employee engagement and helped us implement change in the performance drivers our company was unknowingly week in. Light, easy to set up and even easier to maintain, our employee surveys go out every two weeks and enjoy a very high response rates with genuine answers. The anonymous data is collected by the department as well as per manager, which allows us to address weaknesses or celebrate strengths on a granular or companywide level.

Amazing tool to measure the pulse of your organization!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: UI/UX and ease of use, very high level of customer service, the ability to segment employees, the ability to measure improvement over time.

Cons: The WorkTango team is constantly asking for feedback and improving their product. The thing that I CURRENTLY like the least (I say currently b/c I know it's on the roadmap and will be delivered to distant future) is the fact that accessing historical data and charting it is still a bit clunky. However, it's not really a 'con' b/c I know it's getting fixed in short order.

Overall: We've been using WorkTango for the past 6 months and the ROI that we've seen has been astronomical. The tool not only allows us to engage with our employees and gain a deeper understanding of what's working and not but allows us to measure our improvement (or decreased performance) over time.

Thanks to WorkTango, we've received actionable data around 1 of our teams and the fact that they all feel underpaid. Another team wasn't getting feedback from their managers. Some of our employees in another country didn't fully understand our vision. The list of examples goes on and on.

By using WorkTango, we are not only able to see these issues but are then able to put steps in place to improve and can measure how we're doing.

The UI/UX is incredibly easy to use and digest. You can slice the data by department, role, location, and tenure, which is incredibly helpful when trying to understand who and where an issue exists.

The customer support is top notch. We have monthly calls to review the results and to discuss the upcoming survey. The WorkTango team is incredibly responsive whenever we reach out to ask a question.

The price per employee per month is less than a Starbucks latte and the ROI is a no-brainer.

I HIGHLY recommend that you give WorkTango a try. You won't be disappointed!

Recommendations to other buyers: There are a number of competitors that 'play in this space', however when we looked at the price, level of service, and the ease of use, selecting WorkTango was a no-brainer for us.

Great Product!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We have recently implemented WorkTango and couldn't be more impressed. It is an easy way to keep a finger on the pulse of our organization and gather employee feedback in real time. It has helped us direct our engagement initiatives and improve the overall culture at TribalScale.

Coaching for Success

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: As a leader of people leaders, WorkTango has been instrumental in keeping me aligned with each of my direct reports and the important things going on within each of their teams. Embracing real-time communication is one of our core values, and WorkTango allows us to do just that while also providing actionable insights and historical context necessary to coach our employees to drive results.

It's great

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been with WorkTango since early beta testing and it really is a great tool. In particular we are very happy with the 1-on-1 and goal tracking features. Both are extremely helpful in keeping everyone aligned on what our priorities are - something that can be very challenging as a startup.

Super easy to use & fantastic customer support

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I started using WorkTango recently. I'm impressed with the quality and usability of the product. I can't say enough about the customer support--super responsive, professional, personable. I highly recommend the WorkTango product and team.

Excellent Tool for Employee Insights

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: - ease of use
- helped achieve objectives
- valuable HR tool
- survey take few minutes of employee time

Cons: Nothing really. Does what it promises.

Overall: We are an IT company and used WorkTango to get feedback from our employees which was not easily forthcoming. Absolutely loved it as the tool provided valuable insights that helped inform & enhance our HR strategy and policies. Most importantly, it is very simple to use for both users and the admin. Customer support is very fast and effective as well in addressing any issues. Strongly recommend for any company that wants to elicit candid employee feedback to enhance their culture.

Recommendations to other buyers: Would love to see additional features / functionalities in future

A great tool for creating better managers!

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a newly appointed manager myself, using WorkTango has been awesome! Not only does it keep me up to date with my employees but it provides feedback. So not only do I know if my employees are doing well and staying on track; they're also letting me know how I'm doing as a manager!