--- title: "Rentrax Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rentrax Software - reviews, pricing plans, popular comparisons to other Rental products and more." source_url: "https://www.capterra.com/p/156196/Rentrax-for-Sports-Equipment/" page_type: "product" language: "en" --- # Rentrax Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rentrax ## What is Rentrax? Rentrax is a flexible, cloud-based rental management platform serving businesses across every rental category — equipment, events, tours, vehicles, construction, medical, and more. Built by a rental business owner with over 10 years of industry experience. Manage your entire operation from one place: online and walk-in reservations, real-time inventory tracking, seasonal pricing, digital waivers, integrated payments, staff management, and detailed reporting — all included on every plan with unlimited users. Trusted by local owner-operated shops, multi-location businesses, tourism operators, and government agencies worldwide. Works on any device with iOS and Android mobile apps. Usage-based pricing starts at $29/month — no hidden fees, no feature tiers. Integrates with Square, Stripe, Viator, GetYourGuide, QuickBooks, WordPress, and Shopify. Book a free demo at rentrax.com. ## What is Rentrax used for? [Rental](https://www.capterra.com/rental-software/)[Equipment Rental](https://www.capterra.com/equipment-rental-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rentrax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://rentrax.com/&name=Rentrax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rentrax 4.7 (10) VS. [4.8 (1,191)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price $29 Usage Based, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (10) Ease Of Use 4.8 (1,191) Value For Money 4.9 (9) Value For Money 4.7 (1,152) Customer Service 4.9 (10) Customer Service 4.8 (1,142) ## Rentrax alternatives [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (43)](https://www.capterra.com/p/124784/Alert-EasyPro/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (22)](https://www.capterra.com/p/33074/MCS-rm-rental-software/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/156196/Rentrax-for-Sports-Equipment/alternatives/) ## FAQs about Rentrax Overview ### Which roles and teams benefit most from Rentrax? Rentrax is most used by owners, owner-operators, and executives who oversee rental business performance, billing, and day-to-day operations. Operations leaders and department heads use it to manage inventory, contracts, and workflow coordination, while accounting teams rely on it for invoicing, payment tracking, and financial accuracy. Answer based on 10 reviews Overview ### What company size and specific industries is Rentrax built for? Rentrax is designed for rental operators across equipment rental shops, tour providers, and adventure businesses. It fits local businesses as well as multi-location enterprises, making it suitable for small operators and larger organizations in rental and experience-based industries. Features and Usability ### What are the key features of Rentrax? Rentrax offers rental management, reservations management, and booking management, along with online booking, central reservation system, and availability management. It also includes inventory tracking, asset lifecycle management, barcode/RFID scanning, billing and invoicing, payment processing, digital signature, reporting and analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Rentrax starts at $29 per month for the Starter plan with 30 included transactions and $0.80 per extra transaction. Growth is $169 with 250 included, Avanced is $449 with 1,000, and Premium is $999 with 3,000. All plans include all features, and a free trial is available. Integrations ### Which third-party tools and platforms does Rentrax integrate with? Rentrax integrates with 9 third-party tools for payments, accounting, and ecommerce, including CardConnect, QuickBooks Online, Shopify, Square Payments, Stripe, Windcave, Wix, WordPress, and authorize.net. These integrations cover payment processing, bookkeeping, online storefronts, and website publishing. Getting Started and Support ### What training and onboarding options does Rentrax offer? Rentrax provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual step-by-step guidance. Getting Started and Support ### What customer support options does Rentrax offer? Rentrax provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback on support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 1,354 Rental reviews Capterra data shows that buyers of rental software rank the following features as their top priorities: - **Online Booking** (**69%** of reviewers rated this feature as critical) - **Order Management** (**59%**) - **Reservations Management** (**64%**) Rentrax includes all three features reviewers consider most important: **Online Booking**, **Order Management**, and **Reservations Management**. Together, these capabilities help businesses accept bookings more easily, keep rental orders organized, and manage reservations accurately, allowing teams to reduce manual work and keep day-to-day rental operations running smoothly. Order Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Calendar Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Electronic Payments 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Reporting & Statistics 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Accounting 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Rentrax 95 features ### All Features - Access Control: Regulate who can view information within the system - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Client Management: Manage contact details and communication with clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Tracking: Track the location of specific equipment at all times - Fleet Management: Management of commercial motor vehicles for work-related purposes - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile App: Access the system via a mobile application - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Rentals: Designed to support renewals for recurring customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shopping Cart: Checkout of online store - Short/Long Term Rental: Length of rental - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.9 (9) Free Trial [View pricing plan details](https://www.capterra.com/p/156196/Rentrax-for-Sports-Equipment/pricing/) Starter $29.00 Usage Based,Per Month It includes: - All features included — booking, inventory, payments, customer management, reporting, multi-location, waivers, and more. Growth $169.00 Usage Based,Per Month It includes: - All features included — booking, inventory, payments, customer management, reporting, multi-location, waivers, and more. Avanced $449.00 Usage Based,Per Month It includes: - All features included — booking, inventory, payments, customer management, reporting, multi-location, waivers, and more. Premium $999.00 Usage Based,Per Month It includes: - All features included — booking, inventory, payments, customer management, reporting, multi-location, waivers, and more. Value for money 4.9 (9) 4.9 Based on 9 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ CardConnect](https://www.capterra.com/p/141024/CardConnect/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (10) 4.9 Based on 10 reviews ## User reviews Overall rating 4.7 Based on 10 reviews Filter by rating 5(7) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MB Morgan B. department head Retail ### "Solid rental software and more" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2026 Rentrax has saved us time money and headache. We are very happy with the support and look forward to changes that make it even better for us as a company. Pros Rentrax has been affordable, well supported and catered towards our specific needs as a ski and snowboard rental shop. They adapted existing programs to meet our needs and the system is very thorough in regards to what we need. Cons Can be clunky, and would like to see less pages needed or used. It could be cleaner for our specific needs but overall little problems encountered. I would like to see integration with lightspeed to keep our accounting more simple. Switched from [Rezo](https://www.capterra.com/p/205195/Rezo/) price and functionality we hands down cheaper and the ability to pay less during slow months. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 1, 2026 Thanks so much for the kind words, Morgan! We're really happy to hear Rentrax has been a great fit for your shop and that our team has been able to support your needs. We also appreciate the feedback on the interface and Lightspeed integration—it's feedback like yours that helps us keep improving. Thanks again for your support, and we look forward to continuing to work with you! JW Jeffrey W. Owner Transportation/Trucking/Railroad ### "EV-Go Hawaii Guided EV Tours + Jeep 4xe Rentals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2026 Our overall experience with Rentrax has been excellent. We needed a more flexible and professional solution than Turo to support the growth of EV-Go Hawaii, and Rentrax has delivered. The platform is highly customizable, and allows us to manage both our Jeep rentals and EV guided tours from one system. Their support team has been incredibly responsive and genuinely invested in helping our business succeed. Rentrax has become an important part of our transition to direct bookings and long-term growth. Pros Rentrax has been a great partner for EV-Go Hawaii. The platform is easy to use, highly customizable, and gives us the flexibility we need to manage both our Jeep rentals and EV guided tours. Their support team is responsive, knowledgeable, and genuinely committed to helping our business succeed. We highly recommend Rentrax to any rental operator looking for a modern, scalable solution. Cons Honestly, we don't have any complaints. The platform has been reliable, feature-rich, and the support team has been extremely responsive whenever we've needed assistance. Any minor issues we've encountered have been addressed quickly. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Not happy with Turo's shoddy business practices. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reasons for choosing Rentrax Mainly it was the look and feel in the beginning. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 23, 2026 Thank you, Jeffrey, for taking the time to share your experience and for trusting Rentrax to support EV-Go Hawaii's growth. We're delighted to hear that Rentrax has helped streamline your Jeep rentals and EV guided tours while supporting your transition to direct bookings. We truly appreciate your kind words about our platform and support team. Mahalo for your partnership—we look forward to supporting your continued growth! — The Rentrax Team RB Rene B. Owner Leisure, Travel & Tourism ### "E-velo solution " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2026 The team in customer service is great. They are knowledgeable and friendly. The platform looks very nice but difficult to use at times especially for people with minimal computer experience. Overall I give the platform 8/10 Customers service 10/10 Pros Customer service is great I like that it’s a all in one platform where customers can book online without my help Cons It’s Not that easy to use. When I was getting use to the site a few things changed on the site overnight. The next day I had to learn again how to do things Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2026 Thank you, Rene, for taking the time to leave us a review and for your kind words about our support team. It was a pleasure working with you. We also appreciate your honest feedback about the learning curve and the interface changes. We're continually improving the platform based on customer feedback, and comments like yours help us make Rentrax more intuitive and easier to use. We truly enjoyed working with you and wish you all the best. – The Rentrax Team KG Kurt G. Owner Operator Sporting Goods ### "Rentrax is the best, get it for your rental business now! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 Rentrax as a program has been great and every customer service interaction has been wonderful. I recommend Pros It is a great program for me to manage my ski rental inventory! The user interface is good and constantly improving, the options available a many, and the customer service is fantastic! Cons Currently, I am required to have a combined rental and sale order in order to sell gear. I need to have a sale only option in order to keep up with the demand. Please add. Reasons for choosing Rentrax It was built well for a small company and offered pricing that my small company could afford. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 18, 2026 Thank you, Kurt! We're so happy to hear Rentrax has been a great fit for your ski rental business and that you've had a positive experience with our team. We really appreciate the feedback on sale-only orders as well — suggestions like yours help us continue improving the platform. Thanks again for your support and recommendation. We truly appreciate it! — The Rentrax Team MM Melanie M. Operations Recreational Facilities and Services ### "Just 2 Wheels Rentals in NJ Loves Rentrax" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 I have been a user for many years with another company and would certainly recommend Rentrax to new or established rental businesses! Pros When it comes to customer support, Rentrax has never let us down. Especially during the peak seasons for our rental business! Cons Setup is a bit involved but, Rentrax support helps you through it all and after that's done you're good to go! Switched from [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Delivery side could not meet all of our needs. Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reasons for choosing Rentrax The delivery side is pretty seamless and the customer support makes any issues not an issue! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 5, 2026 Thank you, Melanie, for taking the time to share your experience with Rentrax. We're thrilled to hear that our support team has been there for you. We appreciate your trust in Rentrax and are glad our delivery management tools have helped support your operation. Thank you for choosing Rentrax, and we look forward to continuing to work with you and the Just 2 Wheels Rentals team. – The Rentrax Team AN Anonymous User Accounting specialist II Accounting ### "Rentax review - pretty good entry level software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 13, 2021 Liked the software, its intuitive and has great potential Pros The software lets you personalize your experience a lot, while also having a very good catalogue with competitive prices. Cons The inventory management is somewhat confusing, this is an area that can be improved upon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jooyul K. Owner Retail ### "Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2017 I use this software everyday. So I can track all revenue, customers and product's detail information easily. Pros I can track the customer's info also check automatically filled customer's detail with phone number. Cons I don't know why I can track only two weeks customer's information. I can't see all customers info on the screen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FM Fabio M. owner/manager Sports ### "Yes Cycle bike rental is so happy for choosing and using their product. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2017 By using Rentrax, we are saving considerable time in our daily operation and my employees are happy with it (which took a while). We got rid off pen & paper (including manual imprint of credit card), saving time on searching for customers records when they return and quickly cashing them out (which makes them happy), accepting online reservations, keeping track of our promotions, and easily switching rates between low and high seasons are some features that we are using most. Now, at any time, I can check even from home that how many and exactly which bikes are out and plan for my staff. No need to say that Profit is a big item for any business. After using Rentrax, surprisingly our revenue went up as we don't have to punch in/out the rental cards and calculate rental duration; I noticed that we were loosing money from the human error before. Pros As a business owner I always have two major concerns using a new software, 1- How it's going to effect our daily operation specially in busy times as I don't want to sacrifice the level of customer service in our shop. 2- How the software is going to effect our profit or revenue. By using Rentrax, we are saving considerable time in our daily operation and my employees are happy with it (which took a while). We got rid off pen & paper (including manual imprint of credit card), saving time on searching for customers records when they return and quickly cashing them out (which makes them happy), accepting online reservations, keeping track of our promotions, and easily switching rates between low and high seasons are some features that we are using most. Now, at any time, I can check even from home that how many and exactly which bikes are out and plan for my staff. No need to say that Profit is a big item for any business. After using Rentrax, surprisingly our revenue went up as we don't have to punch in/out the rental cards and calculate rental duration; I noticed that we were loosing money from the human error before. Customer service is very important to me and I am satisfied with Rentrax team customer service. They are very knowledgeable in rental business and responsive. Yes Cycle bike rental is so happy for choosing and using their product. The cost of software is peanut compared to its benefits and I can't imagine a day operating my business without it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IB Iemke B. CEO Recreational Facilities and Services ### "Rentrax gives me a tailor made user experience at the price of a good of-the-shelf." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 13, 2017 The easiest way to get a rental bike into the hands of a client. For my clients and myself. Pros Easy customer interface - very clear for anyone. The admin side is complete and not complex. I can ask Rentrax people for adjustments and these are quite promptly executed. Usability is one of my USP's and rentrax and the professionals there understand my requirements and come up with the right solutions. Cons Some things would have been nice to adjust myself. On the admin side the multilingual functionality leads to mixing up languages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IA Iraj A. Owner Retail ### "Fully featured and Easy to Use Rental Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2016 We needed an easy to use rental management system to increase sales and streamline our operation from just pen and paper. The application had to be easy to use by our staff and customers. Rentrax staff met with me to discuss my needs and if it would be a good fit. We agreed to test and try it in our bike rental store. Rentrax set up a demo account for us to use. We liked what saw and decided to use it. We maintained in contact with them and they made sure everything is working well the way we needed it. The software exceeded our expectations and increased profit by around 20%. Pros Ability to adjust pricing based on low and high season Ability to book online and automatically synch with our system Monitor promotions and marketing expenses Improved our equipment maintenance and overall reports Staff was very easy to work with Cons Great features and they are working on even more stuff. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.