# Page 5 | 8am CasePeer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is 8am CasePeer the right Legal Case Management solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156217/CASEpeer/reviews

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8am CasePeer

4.8 (216)

[View alternatives](https://www.capterra.com/p/156217/CASEpeer/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of 8am CasePeer

## Showing most helpful reviews

Showing 101-125 of 216 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PR

Pamela R.  
Case Manager  
Legal Services  
Used the software for: 2+ years

### "Great product!"

November 8, 2022

5.0

Great!

Pros

The accessibility and ease. Team members were able to learn quickly.

Cons

Even if some things are harder to use, the customer service is great at getting back to us with answers.

Alternatives considered

[Filevine](https://www.capterra.com/p/140815/Filevine/)[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing 8am CasePeer

The cost, setup, format.

Review Source

BH

Blanca H.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Personal Injury "

August 9, 2023

5.0

Everything can be found in casepeer if used correctly. It is very efficient.

Pros

The products is easy to use and it is very helpful we can put notes.

Cons

There is no cons, unless someone is not using it correctly.

Review Source

GF

Genesis F.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Super user friendly "

May 17, 2023

5.0

Wonderful! 10/10 recommend for business owners. I have been to three different firms with different programs and this is the BEST case management system hands down.

Pros

I like how all providers once entered in a file can be looked for in another file

Cons

I can't think of anything i don't like from Case peer from the set up to customer service it just flawless

Review Source

DS

Debbie S.  
Receptionist  
Law Practice  
Used the software for: 2+ years

### "Just Make The Switch!"

May 17, 2023

5.0

Was very easy to understand and adapt to from our old system.

Pros

I like the ease of use and how quickly the response time is to address and fix issues I might be having.

Cons

More drop down options in the categories.

Review Source

CD

Cynthia D.  
Office Director  
Law Practice  
Used the software for: 1-2 years

### "CASEpeer Case Management Software"

July 28, 2022

5.0

It's extremely helpful to have all the areas from case set up to case settlement handled by the software.

Pros

This product is very easy to use and offers many ways to keep track of all aspects of a client's case.

Cons

There are always areas of improvement or new ideas researched. There is a small challenge with making edits to various documents due to the time it takes to first download the document, edit it, then upload it again.

Review Source

Response from 8am

August 2, 2022

Hi Cynthia, thank you so much for your feedback. We're so happy to hear that we help you keep track of your cases. Your suggestions regarding the documents have been passed on to our development team. We're always looking for ways to improve our software!

CV

Cynthia V.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "Love Casepeer for clients file organization "

May 17, 2023

5.0

I love this software I wish a lot of other personal injury firms and investigations companies so everyone is aware of all clients.

Pros

Casepeer keeps everything all organized and old case notes back to when each clients file was originally created. This helps keeps track of all clients files.

Cons

I feel like if Casepeer had a feature where it connects and transcribes phone conversations that would help know when each person had talked to a client.

Review Source

AD

Ashley D.  
Case Manager - Admin Assistant  
Law Practice  
Used the software for: 1-2 years

### "OBSESSED with CasePeer"

April 7, 2021

5.0

Simply the best. I will never use anything else!

Pros

I like that you can leave detailed notes that stand out. You can indent, bold, space things out, its just so easy and clear to see/read what you need. I also like that you can search the client's file for any prior note made. The critical case note feature, the treatment tracking, provider history, being able to track the insurance history. I have used other software, and nothing on this Earth can touch CasePeer. I always tell new hires at my firm I would make a great product rep because I LOVE everything about it. Obsessed. I look forward to the new emails with changes/updates and additions to what we already rely on. Its just fantastic and there is no better way to run a firm than with CasePeer. You can easily run and read reports and ensure your clients are being managed easily at a glance.

Cons

I wish CasePeer could integrate with Box or DropBox so the file is all on one page. I worked with a similar build through Sales Force but it could never touch what Case Peer is doing. (this may be an option that we just did not choose)

Review Source

HS

Henrik S.  
Principal  
Law Practice  
Used the software for: 2+ years

### "Excellent for Personal Injury Firms"

November 8, 2022

5.0

Pros

Ease of use and simplistic menu systems help improve the user experience.

Cons

The intake process has some kinks that need to be changed/added/removed.

Alternatives considered

[Filevine](https://www.capterra.com/p/140815/Filevine/)

Review Source

GV

Gabrielle V.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "Casepeer is Great!"

May 17, 2023

5.0

Casepeer helps me keep track of where I am at with my many clients and their cases. I like the reminders and how we can connect on getting tasks done.

Pros

Notes and Tasks are great for keeping track and communicating.

Cons

I haven't found anything I dislike yet. I'm still learning all the amazing features.

Review Source

RH

Raashand H.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Great!"

November 7, 2023

5.0

Pros

It keeps the firm on track. It helps keep us connected with our clients.

Cons

The app is not very useful. I wish we were able to get more features on the app.

Review Source

SH

Sophie H.  
JD  
Law Practice  
Used the software for: 2+ years

### "Law office case management "

May 17, 2023

5.0

Pros

Easy to use- keeps track of cases so no cluent is beglected

Cons

Litigation calendaring- discovery . The calendar system doesn’t seem to merge

Reason for choosing 8am CasePeer

Sales rep helped with understanding of use

Review Source

CW

Chelsey W.  
Reception  
Legal Services  
Used the software for: 6-12 months

### "Brumley Law FirmPLLC"

February 28, 2024

5.0

10 out of 10 and would highly recommend every law firm to use this software.

Pros

CASEpeer is very easy to navigate through, and extremely self explanatory. It helps in all aspects with each and every case.

Cons

Sometimes when I am trying to add an event, after created, i do not see it on the agenda, so i have to go back and add it again.

Review Source

ES

Ena S.  
Liens Negotiator  
Law Practice  
Used the software for: 2+ years

### "#LoveCASEpeer"

August 9, 2023

5.0

Awesome

Pros

Super friendly to use, is a super tool in our office.

Cons

All is great, we love to use it, always easy and fast to update.

Review Source

AH

Autumn H.  
Personal Injury Paralegal  
Law Practice  
Used the software for: 2+ years

### "Wonderful product! Highly recommend to anyone in personal injury law!"

May 17, 2023

5.0

Pros

Very easy to use, lots of shortcuts, templates are especially helpful.

Cons

Keyword selection could be expanded, especially for the health insurance section.

Review Source

TM

Tyler M.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Great software"

May 17, 2023

5.0

Pros

It is very easy to understand and does everything that I need it to do in order to manage clients proficiently.

Cons

There are some issues with updating information at times.

Review Source

AO

Anna O.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Great but could use some work "

August 9, 2023

5.0

Pros

Its very easy to use, and self-explanatory.

Cons

litigation folder is really sub-par. Its not really useful at all outside of plugging in information. Deadlines are not self-calculated which is very important when it comes to trials and deadlines. It can really be better, its far too basic.Also, there is no way to get a full case list of open files - like a folder where all the open/close/etc cases can be found. You have to search by name which is ok if you have a low case count but could be an issue when there are more cases.

Review Source

KF

Kayleigh F.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "CASEpeer on Capterra "

May 18, 2023

4.0

It is sometimes hard to read through the notes. I often find myself using the Control F option to search for key words.

Pros

I really like the organization of the dashboard. It makes it easy to see everything in one place. I also like being able to forward emails to the case.

Cons

It is sometimes hard to read through the notes. I often find myself using the Control F option to search for key words. Regarding the Contact Directory in the Management section, it would be much easier if you didn't have to categorize the contacts. This can make it hard to find contacts if they are listed under a category other than the one we are searching.

Review Source

HE

Haley E.  
Client Care Manager  
Law Practice  
Used the software for: Less than 6 months

### "Great, easy and ideal software solution for Case management "

May 18, 2023

5.0

5 starts, easy to use and essential for case management

Pros

Tasks, notes, medical tracking and updating

Cons

At time time I have no complaint or concerns regarding Casespeer.

Review Source

LC

Leslie C.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Great Case Management Software"

November 7, 2023

5.0

Pros

Accessibility and user friendliness are great.

Cons

Text messages on each case that I am on are a little bit excessive.

Review Source

AM

Alex M.  
Intake specialist  
Legal Services  
Used the software for: 1-2 years

### "We love Case peer! "

August 5, 2022

5.0

It’s been a roller coaster switching systems and inter grating data but case peer has been their to guide us all through the process!

Pros

How easy and efficient it is to use. It somewhat feels like Facebook. Love it!

Cons

The texting feature, it was awesome. We like that it’s linked to the profile.

Switched from

[Abacus Private Cloud](https://www.capterra.com/p/183454/Abacus-Private-Cloud/)

We wanted something updated and easy to use!

Review Source

JS

Jany S.  
Senior Case Manager  
Legal Services  
Used the software for: 2+ years

### "Love this system "

November 8, 2022

5.0

So far it has been good, keeps records of every movement done. When it was uploaded, or if something was deleted.

Pros

I like that I helps keep track of everything from files to pictures.

Cons

What I don't like so far is that we're not able to upload videos.

Review Source

KG

Karla G.  
Case Assistant  
Legal Services  
Used the software for: 1-2 years

### "Great software"

May 17, 2023

5.0

Pros

The product is super user friendly, most features are self explanatory and easy to use. I like that we can have all in one place and easy to find.

Cons

Something it crashes or starts acting slow.

Review Source

KA

Kelsey A.  
Case Manager  
Law Practice  
Used the software for: 6-12 months

### "Case Manager Prospective "

November 9, 2022

5.0

Super helpful and super easy and I would recommend to all law firms to invest in this software

Pros

I started working for a new firm that was using case peer and it was beyond easy to use. I literally got it in 3 days. I love this software.

Cons

It logs you out when you have multiple case peer tabs open.

Review Source

CL

Catherine L.  
partner  
Legal Services  
Used the software for: 2+ years

### "Very happy with CASEpeer"

November 8, 2022

5.0

Pros

Super user-friendly, even if you're not tech-savvy.

Cons

Wish CASEpeer was quicker to implement user suggestions.

Review Source

eR

elizabeth R.  
case manager  
Law Enforcement  
Used the software for: 2+ years

### "Law Firm"

August 11, 2023

5.0

Pros

Easy to use. Organized. Easy to find what I need.

Cons

70% of the time I cant leave direct notes when i click on "Reply" . i have to refresh and click on the note to leave a note for EACH note.

Review Source

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