# Page 7 | 8am CasePeer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is 8am CasePeer the right Legal Case Management solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156217/CASEpeer/reviews --- 8am CasePeer 4.8 (216) [View alternatives](https://www.capterra.com/p/156217/CASEpeer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of 8am CasePeer ## Showing most helpful reviews Showing 151-175 of 216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BS Brittiany S. Case Coordinator Assistant Legal Services Used the software for: 1-2 years ### "Happy User" May 17, 2023 5.0 I love CASEpeer and all it's functions. Pros I love how we are able to use third-party record request that are able to sink with CASEpeer. Cons CASEpeer has gone down before, but when it did it was fixed quickly. Review Source NC Nicolas C. Legal Assistant Law Practice Used the software for: Less than 6 months ### "A great software! " May 19, 2023 4.0 Awesome! It's been super useful in my job Pros How easily it is to manage cases with the various tools it offers Cons The inability to merge providers when they are accidentally inputed twice Review Source JB Jessica B. Legal Assistant Law Practice Used the software for: 2+ years ### "CASEpeer is awesome!" February 27, 2024 5.0 Pros I manage about 70 cases and it helps me stay organized and manage deadlines in my cases. Cons N/A. I find CASEpeer very easy to use, and it has a lot of features that are helpful. Review Source JM Jamal M. President Law Practice Used the software for: 2+ years ### "Great software!! " November 8, 2022 5.0 Pros Very easy to use and has everything for a personal injury practice Cons I have no complaints. You guys are good about adapting and changing. Review Source BB Brett B. Manager Law Practice Used the software for: 2+ years ### "It's simplified the processes of our law firm " October 27, 2016 5.0 I can't say enough good about this program and how useful it has been. From keeping track of every single phone call and evaluation, ease of creating tasks for follow up calls for potential new cases, noting critical case notes regarding a client and facts, gaining all the information up front and having it in the system in real time, making it easy to go back and view notes and records on a case, how it's given me the power to manage a team with simplicity. I'm able to see everyones calls and notes that are taken, and lastly reports are easy to create in many different formats and look great. With all of this said, it's truly a dynamic program that will allow a team of people to focus on the same goals and objectives. It's the only paperless program I could see using with all the other options and systems I've seen and have had to use in the past. It's simple, powerful, and easily changed to fit the needs of your law firm. Pros See my review! Cons No cons when you can make the necessary changes needed to fit your needs. Review Source AR Angel R. Case Manager Law Practice Used the software for: 2+ years ### "A drop of an opinion " November 8, 2022 4.0 Pros Easy to use interphase, reports are fine, case notes with tag Cons Not a whole lot of development since I began using it in 2017 Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing 8am CasePeer Easy to train with and use Review Source BM Brian M. CEO Law Practice Used the software for: 2+ years ### "Great Easy Software, Basic but Does the Job" November 8, 2022 5.0 I love it it Pros It is simple, easy to use and implement, gets the job done Cons It is not live refresh, does not have many bells and whistles, lacks in innovation and technology (not modern) Review Source RM Ryan M. Attorney Law Practice Used the software for: 1-2 years ### "Efficient & Intuitive" November 22, 2016 5.0 After reviewing several other platforms, we're glad we went with CASEpeer. Our firm is more efficient because we use it, and our attorneys have a greater sense of control over their cases because of it. Case management can be maddening, but CASEpeer was obviously designed from the ground-up to make the process as efficient and easy as possible. The user interface is intuitive and easy to learn, which makes training new staff easy. It's been dependable - we haven't had technical glitches, and the integration process was actually more smooth than we expected. We've had no shortage of questions, and the customer service response time has always been impressive. Pros I don't have reservations about recommending CASEpeer to colleagues; it's been a great fit for us. It's not a bare-bones software; the more time you spend in it, the more you realize it has tools built in to make some of the mundane work a lot easier. Cons I'd like to be able to export an entire file/client at the push of a button. My understanding is they're working on it, and it's a feature that will be available in the future. Review Source CB Carrie B. Paralegal Legal Services Used the software for: 2+ years ### "Love love love casepeer! " January 26, 2023 5.0 Pros This software makes everything easier for me as a paralegal. It’s easy to stay organized Cons I don’t have any complaints. It’s all very helpful Review Source AB Arman B. Case Manager Law Practice Used the software for: 2+ years ### "CASEpeer Review " January 26, 2023 5.0 Great. Pros It allows me to be able to work on my cases from anywhere. Cons Needs an update on the Management | Mail Review Center as it does not allow me to clear the notifications. Review Source SL Sydney L. Client Intake Specialist Legal Services Used the software for: 6-12 months ### "CASEpeer Review" May 17, 2023 4.0 Overall, good experience Pros Ease of use. They are working on improving and creating new features. Can easily download reports. Cons Still learning the ropes a bit, but sometimes reports require double checking. example: "drop review" cases status is under "close out" category, but will pull as an open case when a report is run. Review Source sJ serina J. Billing and Coding Specialist Law Practice Used the software for: 6-12 months ### "Easy to work with " August 9, 2023 5.0 I believe the software is user friendly and easy to manage. If we do come across an issue customer service is so wonderful about scheduling a training or walk through. Pros I love that CASEpeer is user friendly and very easy to function in. Cons I dont really have any feature I like the least. Review Source sS sina S. Legal Assistant Law Practice Used the software for: 2+ years ### "Legal Assistant " February 27, 2024 5.0 I enjoy using CasePeer but Im also not familiar with any other product. 9.5/10 Pros I like how user friendly it is and easily accessible. Cons I hate when I select records and bills received and it refreshes the screen. Review Source PP Paul P. Owner Law Practice Used the software for: 6-12 months ### "Good product" November 8, 2022 4.0 Pros The ease of use is the best part of the software. It is very straightforward. Cons There are some features that are lacking and hopefully the development speeds up on some of these. The customer service is fantastic. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Document automation and PI specific features. Review Source CK Chelsea K. Intake Specialist Law Practice Used the software for: 6-12 months ### "Ease of Use and Ease of Understanding" February 28, 2024 5.0 Pros CASEpeer is very easy to understand which makes training a new employee quick to start. Cons There are some unnecessary components to what I do that I have to sift through or ignore. Review Source LG Liliana G. case manager Legal Services Used the software for: 2+ years ### "Great Software" January 26, 2023 5.0 it's been great and easy software to understand. Pros notes is the best future and the text message ability Cons sometimes it sends text messages twice Review Source GA Gracie A. Office Manager Law Practice Used the software for: 1-2 years ### "Office Manager" May 17, 2023 5.0 I am glad we made the switch; it has helped us with keeping track of our cases and notes. Pros easy look to look up clients. downloading paperwork is simple. Cons Notes can get over whelming, when you download all the paperwork. Review Source SS Sabrina S. Paralegal and Office Manager Law Practice Used the software for: 6-12 months ### "CASEpeer Review " February 13, 2024 5.0 Pros Ease of use and organizational layout.. Cons I am not crazy about the lack of a dedicated program or application at this point. Review Source JR Jacqueline R. case manager Law Practice Used the software for: 2+ years ### "Review" November 8, 2022 5.0 Pros The notes are easy for us as a team to see Cons Only admins can edit/delete notes. No other complaints Review Source FT Felix T. Property Damage Administrator Law Practice Used the software for: 6-12 months ### "Case Peer is like Apple " November 8, 2022 5.0 Pros I like that its easy to use and you can learn it in minutes. Cons I don't really have cons. I think case peer is constantly updating and improving their product. Alternatives considered [Filevine](https://www.capterra.com/p/140815/Filevine/)[Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am CasePeer You can be up in running in Hours not in Months Review Source BS Brenda S. Case Manager Law Practice Used the software for: 2+ years ### "Great Program" November 8, 2022 5.0 Pros Managing the medical treatment is easy for me Cons There are none that I can think of at the moment Review Source AC Alyssa C. Paralegal Legal Services Used the software for: Less than 6 months ### "CASEpeer Review" August 9, 2023 4.0 Pros The texting feature, the notes, and the client/defendant tabs with insurance/adjuster information. Cons The medical treatment tab (not easy to see an overview of all medical treatment; too much scrolling), and the fact that the software does not do math for you. I.e. it would be nice if we entered the insurance payment and adjustment and CASEpeer calculated the balance due. Review Source AP Araceli P. Paralegal Legal Services Used the software for: 1-2 years ### "Easy and fun to use" November 8, 2022 5.0 Pros Casepeer is easy and fun to use to help legal staff stay on top of their cases. Cons Notes can be concise for easier viewing Review Source JJ Joshua J. Personal Injury Lawyer Legal Services Used the software for: 1-2 years ### "From the team, to the program to the ease of use, Casepeer is outstanding all around. " February 26, 2018 5.0 This program is the only program that I have used so far that I actually enjoy using. Pros Casepeer is the best product that I could find after looking into almost every cloud-based option for case management. The program allows for easy case management from beginning to end, the ability to communicate with both clients and teammates in the office and simple template documents that eliminate the possibility of making mistakes on your form letters. Most importantly, the team is dedicated to ensuring that the client's experience is top notch. There is a rapid response to any request that I make for improvements or training. Review Source SH Sharelle H. Paralegal Legal Services Used the software for: Less than 6 months ### "Paralegal User Review" January 27, 2023 5.0 Pros I love how user friendly CASEPeer is. I came to the personal injury field a couple of months ago with zero knowledge of the industry and CASEPeer has made this transition flawless. I love how every part of the process can be tracked through CASEPeer and Records on Time makes obtaining records and bills easy. Cons Only thing I wish is that CASEPeer could pull information from all of the documents we send and fill in the necessary fields. 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