--- title: "Feedzai Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Feedzai Software - reviews, pricing plans, popular comparisons to other Risk Management products and more." source_url: "https://www.capterra.com/p/156229/Feedzai-DS/" page_type: "product" language: "en" --- # Feedzai Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Feedzai ## What is Feedzai? Feedzai is the market leader in fighting financial crime with AI. Global and regional banks, fintechs, processors and merchants use our fraud prevention and anti-money laundering products to safeguard trillions of dollars and manage risk while improving the customer experience. Feedzai offers both enterprise and packaged solutions to support the digital-first evolution for financial institutions of all sizes. ## What is Feedzai used for? [Financial Risk Management](https://www.capterra.com/financial-risk-management-software/)[Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Feedzai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.feedzai.com&name=Feedzai) ## Feedzai Overview Updated August 2026 AI summary Feedzai equips organizations of all sizes with tools for risk management, AML, cybersecurity, and financial fraud detection. It delivers real-time monitoring, risk analysis, risk scoring, and compliance controls, with features like predictive analytics, scenario planning, and customizable reporting. Available across major platforms, Feedzai supports decision-making and oversight for teams handling complex risk and fraud challenges. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Feedzai 4.7 (11) VS. [4.8 (17)](https://www.capterra.com/p/140814/Fraud-net-Guardian/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (11) Ease Of Use 4.8 (264) Value For Money 4.1 (10) Value For Money 4.8 (195) Customer Service 4.6 (11) Customer Service 4.9 (199) ## Feedzai alternatives [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) [4.6 (264)](https://www.capterra.com/p/94317/Splunk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/94317/Splunk/) [Radware Bot Manager](https://www.capterra.com/p/149999/Bot-Prevention-Solution/) [4.6 (24)](https://www.capterra.com/p/149999/Bot-Prevention-Solution/reviews/) Starting price $740.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149999/Bot-Prevention-Solution/) [ManageEngine Log360](https://www.capterra.com/p/175185/Log360/) [4.7 (26)](https://www.capterra.com/p/175185/Log360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175185/Log360/) [Cyberday](https://www.capterra.com/p/249805/Cyberday/) [4.6 (10)](https://www.capterra.com/p/249805/Cyberday/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/249805/Cyberday/) [View all alternatives](https://www.capterra.com/p/156229/Feedzai-DS/alternatives/) ## FAQs about Feedzai Overview ### Which roles and teams benefit most from Feedzai? Feedzai is most used by fraud prevention leaders, risk managers, and KYC teams that need real-time transaction monitoring, fraud detection, and investigation workflows. Finance and business operations staff benefit from stronger payment oversight and compliance controls, while marketing and administrative roles gain visibility into customer risk and safer account management processes. Answer based on 11 reviews Overview ### What company size and specific industries is Feedzai built for? Feedzai is designed for financial institutions of all sizes, including global and regional banks, fintechs, acquirers, processors, and merchants. It is built for organizations in financial services that need support across payment, fraud, and transaction environments. Features and Usability ### What are the key features of Feedzai? Feedzai offers fraud detection and payment fraud prevention with anomaly detection, behavioral analytics, and custom fraud rules. It also includes real-time transaction monitoring, risk scoring, alerts, case management, and audit trail tools, plus compliance management, identity verification, watch list screening, and reporting and analytics for banking and eCommerce. Getting Started and Support ### What training and onboarding options does Feedzai offer? Feedzai provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does Feedzai offer? Feedzai provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. These channels give users several ways to seek help, from self-service articles and forum guidance to direct contact by phone or live agent when issues need faster attention. ## Features AI summary Based on 1,699 Risk Management reviews Capterra data shows that buyers of risk management software rank the following features as their top priorities: - **Risk Analysis** (**47%** of reviewers rated this feature as critical) - **Risk Reporting** (**46%**) - **Risk Scoring** (**49%**) Feedzai supports all three of the features reviewers value most: **Risk Analysis**, **Risk Reporting**, and **Risk Scoring**. Combined, these capabilities help businesses identify potential threats, track and document risk activity clearly, and evaluate exposure more consistently, allowing teams to make faster, better-informed decisions. Risk Analysis 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Analyze potential risks across the organization Risk Assessment 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Financial Risk Reporting 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems Check Fraud Detection 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Detection of fraudulent checks to prevent financial losses Customer Accounts 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Data Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Ability to handle large datasets Feedzai 84 features ### All Features - Access Management: Control and manage access to company resources - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Check Fraud Detection: Detection of fraudulent checks to prevent financial losses - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Risk Reporting: Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems - Financial Transaction Approval: Approve legitimate financial transactions after reviewing for fraud or other risks - For Banking: Intended to be used by banks - For eCommerce: Intended to be used by online stores - Fraud Detection: Identify and prevent suspicious activity - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Incident Management: Manage and track all disruptions and incidents - Internal Controls Management: Ensure internal objectives and compliance with policies are met - Investigation Management: Oversee people and resources to carry out an investigation - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - PEP Screening: The process of conducting customer due diligence for any politically exposed person (PEP) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Portfolio Analysis: Measure and assess the performance of investments - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Predictive Analytics: Predict future data based on historical data sets - PSD2 Compliant: Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Watch List: View and track activity related to an individual, transaction, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.1 (10) ### Starting price Free trial available Value for money 4.1 (10) 4.1 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (11) 4.6 Based on 11 reviews ## User reviews Overall rating 4.7 Based on 11 reviews Filter by rating 5(8) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EW Emma W. Business Administrator Financial Services ### "Puts an end to financial crimes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 It stops fraud immediately when something goes wrong. The entire financial system is better protected, free from any criminal schemes. Scams become less of a problem. Pros Feedzai quickly stops any financial crime involving suspicious activity. Its security system has been the best at preventing fraud before it's too late. You can fully trust all the work it does because, since its installation, comprehensive protection has been maintained, all in real time, to always keep the system secure. It has given me the assurance that the system is protected 24/7. Cons All its tools have been perfect, with proper use, providing good protection. I have no comments that would upset me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Charles C. Director Marketing Chemicals ### "Timely fraud detection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 I have peace of mind that every transaction will be approved and validated correctly. Pros It stops every transaction risk of fraud in a very timely manner, thus avoiding the cyber scams that are so common. Feedzai has been a software that can be widely trusted in every transaction, providing the solution to curb fraud. Furthermore, its support team is very friendly, answering every question very quickly and providing immediate solutions. Cons I can't think of anything I dislike because I've never had any kind of inconvenience with its functionality or service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Julian R. Finance and foreign trade Retail ### "Extreme protection against fraud" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 19, 2024 It provides confidence in being able to validate each fraud-free transaction without putting customers' data or credentials at risk Pros Feedzai's precision power over scams has been a safe protection that keeps data security compliance. Identity theft is a repetitive scam that scammers do, but with Feedzai it is detected in time, stopping risky transactions Cons It has a good security and fraud detection system that has never failed and has maintained good protection Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Maria K. Marketing student Retail ### "Detects fraud in time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 9, 2024 It gives me a feeling of tranquility with my data and my account is safe against so much cyber theft of information that increases every day but I like its well-organized technology Pros I like it because it immediately identifies possible frauds that can affect my account, giving warning signs and being able to act quickly before cyber thieves do. It has very good tools that are up to date with any type of threat and that generate trust. Biometrics is one of the safest tools and has made my data protected and secure Cons It has modern technology so there is no reason to say that something does not work well, everything is perfect Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Brian B. Business administrator Electrical/Electronic Manufacturing ### "Protection and trust" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2024 It has a protection that provides confidence in each transaction and I can always monitor my account with the certainty that my data is protected Pros It controls the risk in all operations that are carried out by having protection over the data and transaction frauds or scams that can be generated, it gives me a lot of security in each transaction that I carry out, eliminating risks and fears. All the advice that is needed from the Feedzai team is super good and extensive. Cons I can't find any faults or bad functions, everything is good and I like it without having any negative comments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Caroline B. Bachelor in Supply Chain Management Consumer Goods ### "Well-detected fraud identification" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 3, 2023 I believe that in these times where there is so much deceit and scams there is mistrust whenever transactions are made, but Feedzai provides precisely the security that is needed to carry out transactions with confidence. Pros With Feedzai, it generates confidence to carry out any money process by having a security scheme where it perfectly analyzes each fraud in payments in real time, avoiding fraud before it happens.The scam is so common to happen but with Feedzai we have had the guarantee and security that was the solution to combat scams, with their good service they also provide luxury attention giving more confidence that it is a platform that can be trusted. Cons No, we have not had any type of inconvenience because your good service has been correct from the beginning Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Anthony R. finance and international business Food & Beverages ### "Secure finance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 10, 2023 Pros Builds digital trust to protect customers and the business from fraud and cyberattacks. With the right tools and strategies, risks can be identified and mitigated before they become a problem. They have advanced technology such as behavior analysis and machine learning to obtain greater certainty in risk assessments and guarantee full transparency to stay ahead of compliance requirements. Cons They have a weakness and it is the customer service team that does not give specific answers about the information requested Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR David R. Head of Fraud and KYC Gambling & Casinos ### "Great product for more sophisticated use cases" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 10, 2021 Using Feedzai in an omnichannel environment it handles multiple data feeds with ease, using third party connections it still processes transactions at a great speed. The flexibility of the product means we are yet to find a fraud issue we can’t solve with Feedzai. Pros Feedzai has amazing flexibility and could be utilised in most decision making scenarios. The support team are fantastic and you feel product teams have a real passion for their product. Cons With great power comes great complexity, it would not be suitable for someone with little experience administering fraud products. The huge capabilities and performance do come with a fairly high cost but it’s not out of line with it’s main competitors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shaun B. Fraud Strategy and Investigations Manager Gambling & Casinos ### "Feedzai" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2021 We have seen a reduction in fraud utilising Feedzai genome, it allows us to link fraudsters together quicker. It enables us to link together over 100 fraudsters from a previous attack. Pros The ability to build complex rules, aalthough the process isnt easy we can build almost any rule we like Cons Lack of reporting ability, and also how difficult it can be to build rules. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK shmuel K. head of fraud risk management Banking ### "excellent product and staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2021 Pros the software is updated with all of the latest technology that are out there in the market. big data, machine learning, artificiall intelligent ect.. the product is flexible and can be custimsed as well as being configured for monitoring in severral dimenstions such as card level, merchant level, online banking ect.. Cons it seems as the product was built to perrform better on cloud than on premiss Switched from [FICO Falcon Platform](https://www.capterra.com/p/161704/FICO-Falcon-Platform/) we had the impression that the product was allready "to old" and didnt fit to the latest trends and technology. the product was black box without the ability to be customised to our needs Alternatives considered [SAS Analytics Pro](https://www.capterra.com/p/214002/SAS-Analytics-Pro/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/156229/Feedzai-DS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.