--- title: "Salesmate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Salesmate Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/156234/Salesmate/" page_type: "product" language: "en" --- # Salesmate Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Salesmate ## What is Salesmate? Salesmate is a flexible CRM platform offering solutions from contact management to AI assistance, designed for sales, marketing, and customer service. It streamlines operations with automation and insightful analytics. Key features: Sales Automation Marketing Automation Built-in Calling & Texting Sandy AI Custom Layouts and Modules Live Chat and Chatbots Email Campaigns Meeting Scheduler Dashboards & Reporting A 15-day trial is available without credit card details. ## What is Salesmate used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 102 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $29 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Inside Sales / 2025 - Real Estate CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesmate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rapidops.com&name=Salesmate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesmate 4.7 (102) VS. [4.4 (18,799)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $29 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (102) Ease Of Use 4.0 (4,376) Value For Money 4.8 (91) Value For Money 4.0 (3,507) Customer Service 4.9 (90) Customer Service 4.1 (3,516) ## Salesmate alternatives [4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (824)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/156234/Salesmate/alternatives/) ## FAQs about Salesmate Overview ### What problems does Salesmate solve? Salesmate helps teams eliminate scattered customer data, missed follow-ups, and manual outreach by combining pipelines, calling, texting, email tracking, and workflow automation in one CRM. Sales reps, account managers, small business owners, and remote teams use it to organize deals, automate routine tasks, and maintain visibility across daily sales activities. Answer based on 71 reviews Overview ### Which roles and teams benefit most from Salesmate? Salesmate is most used by business owners, founders, and executives who need visibility into pipelines, team performance, and revenue opportunities. Sales and account management teams use it to track leads, manage follow-ups, and close deals faster, while business development and support roles streamline outreach, customer communication, and daily administrative workflows. Answer based on 101 reviews Overview ### What company size and industries is Salesmate built for? Salesmate is built for businesses of all sizes, with the strongest fit among small businesses, which make up 90% of reviewers, and especially Marketing and Advertising at 12%. It also serves Information Technology and Services at 9%, Computer Software at 6%, with lighter use among midsize businesses at 7% and enterprises at 2%. Answer based on 102 reviews Features and Usability ### What are the key features of Salesmate? Salesmate includes core CRM features like contact management, deal and pipeline management, task tracking, and activity tracking. Reviewers also focus on email tracking, bulk email and email sequences, plus workflow automation. Differentiating features include built-in calling and texting, sales forecasting, and mobile access for managing communications in one place. Answer based on 54 reviews Pricing ### How much does it cost and what fees or limitations are included? Salesmate starts at $29/user/month for Basic, with Pro at 49 and Business at 79; Enterprise pricing is custom. A free trial is available, and add-ons cost extra on every plan. Reviewers mostly call it affordable and good value, though a few mention calling costs or the software feeling a little expensive. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does Salesmate integrate with? Salesmate integrates with Gmail, Microsoft Outlook, and JustCall, with reviewer-confirmed syncing for email, calendar, and phone activity. Its catalog also includes Google Calendar, Google Drive, Docusign, Mailchimp, and QuickBooks Online. Overall, Salesmate supports over 20 integrations across communication, documents, marketing, and accounting tools. Answer based on 19 reviews Getting Started and Support ### How easy is it to onboard and train a team on Salesmate? Salesmate is fairly easy to onboard for most teams, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say everyday users get started quickly, especially with email, pipelines, and mobile use. Admins and teams handling customizations, imports, automations, or syncing integrations may need more time and support. Answer based on 10 reviews Getting Started and Support ### What customer support options does Salesmate offer, and how do users rate the experience? Salesmate offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as fast, helpful, and knowledgeable, especially through chat, with useful training and articles. Some reviewers mention occasional frustration with confusing documentation, slower email handling, or extended issue resolution. Answer based on 54 reviews Email send ### How well does Salesmate handle email sending and tracking? Salesmate supports email sending, templates, scheduling, tracking, and automated follow-up well for many sales teams. Small businesses and solo reps often like bulk outreach, reminders, and workflow-based campaigns, while some users run into sync gaps, deliverability concerns, duplicate notifications, or limits around outgoing email association and advanced email customization. Answer based on 31 reviews ## Features AI summary Based on 20,387 Email Marketing reviews Capterra data shows that buyers of email marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**44%**) - **Campaign Analytics** (**40%**) Salesmate supports all three of the features reviewers value most: **Email Campaign Management**, **Campaign Scheduling**, and **Campaign Analytics**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and track performance results, allowing teams to improve outreach and make better marketing decisions. Email Campaign Management 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Lead Capture 4.2 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Contact Management 4.9 (24) 70.83% of 24 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 4.7 (24) 62.50% of 24 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 4.9 (21) 57.14% of 21 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Contact Database 5.0 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Salesmate 158 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assignment Management: Assign issues and tasks based on availability or required skills - Auto-Dialer: System that automatically dials calls - Automated Responses: Automatic reply functionality for incoming messages - Automatic Call Distribution: Distribute/route/connect calls - Autoresponders: Create and automatically send premade copy in response to customer messages - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Business Card/Badge Scanning: Capture contact information by scanning a physical item and having the system automatically extract data from the scan - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Scoring: Adjust the weighting of various scoring criteria to control how scores are calculated - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Enrichment: Combines data from internal sources with disparate data from other internal systems or external sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Electronic Signature: Digitally sign online documents - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Field Sales Management: Manage or track sales completed by field teams/employees - For Insurance Industry: Intended to be used by insurers - For iPad Devices: Operate/access software on iPad Devices - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Sales Teams/Organizations: Caters to sales teams - For Small Businesses: Designed for small businesses - For Startups: Primarily serving startup companies - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Assignment: Manually or automatically assign leads to sales reps - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Online Forms: Create new forms and/or use ready-made online form templates - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Product Catalog: Present a catalog of inventory that customers can view - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shared Contacts: Share contacts with other applications like Gmail and CRM - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Softphone: Use your computer as a phone device to make calls over the internet - Subscriber Management: Add or remove subscribers from mailing lists - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web-based Deployment: SaaS, web-based, online deployment - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (102) 4.6 Based on 102 reviews ## Pricing Value for money 4.8 (91) Free Trial [View pricing plan details](https://www.capterra.com/p/156234/Salesmate/pricing/) Basic $29.00 Per User,Per Month It includes: - Built-in Calling & Text - Companies - Contacts - Deals - Email Sync - Lists - Multiple Pipeline Management - Standard Dashboard & Reports - Tracking & Templates - Web Forms - Workflow Management Pro $49.00 Per User,Per Month It includes: - Built-in Calling & Text - Companies - Contacts - Custom Dashboard & Reports - Custom Roles - Date Based Workflows - Deals - Email Reminders & Scheduling - Email Sync - Goal Management - Lists - Multiple Pipeline Management - Product Management - SSO/SAML Integration - Standard Dashboard & Reports - Team Inbox - Tracking & Templates - Web Forms - Workflow Management Business $79.00 Per User,Per Month It includes: - Built-in Calling & Text - Companies - Contacts - Custom Dashboard & Reports - Custom Roles - Date Based Workflows - Deals - Email Reminders & Scheduling - Email Sync - Goal Management - Increased Team Inbox Limits - Increased Workflow & Sequence Limits - IP Restriction - Lists - Multiple Pipeline Management - Power Dialer - Product Management - Smart Activity Queue - SSO/SAML Integration - Standard Dashboard & Reports - Team Inbox - Team Management - Tracking & Templates - Voicemail Drop - Web Forms - Workflow Management Enterprise Contact Vendor for Pricing It includes: - Built-in Calling & Text - Companies - Contacts - Custom Dashboard & Reports - Custom Roles - Date Based Workflows - Deals - Dedicated Account Manager - Dedicated Instance - Email Reminders & Scheduling - Email Sync - Goal Management - Increased Sequence Limits - Increased Team Inbox Limits - Increased Workflow Limits - Increased Workflow & Sequence Limits - IP Restriction - Lists - Multiple Pipeline Management - Personalized Onboarding - Power Dialer - Priority Support - Product Management - Smart Activity Queue - SSO/SAML Integration - Standard Dashboard & Reports - Team Inbox - Team Management - Tracking & Templates - Unlimited Dashboards - Unlimited Permissions - Voicemail Drop - Web Forms - Workflow Management Value for money 4.8 (91) 4.8 Based on 91 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (90) 4.9 Based on 90 reviews ## User reviews Overall rating 4.7 Based on 102 reviews Filter by rating 5(76) 4(24) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent Maximus A. Rev Ops Airlines/Aviation ### "Salesmate Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 8, 2025 Overall Salesmate has been super useful in creating a new CRM for my company. They are a great starter CRM for companies looking to train their sales team on a CRM. Pros The ease of use and the flexibility they have as a company/CRM. Salesmate allowed us to fully customize the system to our needs. Cons Lacking some basic features, lag time and email deliverability. Some things in the system seem basic, but don't work as intended. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reasons for choosing Salesmate Ease of use and flexibility as a starter CRM. Also the price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Heli B. Owner Marketing and Advertising ### "Well-rounded CRM system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 27, 2025 I’m still learning more about Salesmate and one by one implementing all the systems that will benefit my business as I scale. Customer service has been great so far! Pros I needed a CRM system that is strong in sales automation, communication tools, and ease of use. Seemed like the right fit for my small business in need of an efficient, integrated sales platform. Cons Setting up the A2P was a fairly complicated process, but totally doable with the right guidance and support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Bryan H. Owner Marketing and Advertising ### "Only CRM is think I'll ever use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 This has been my only experience working with a CRM, but from what I've heard about other options, Salesmate is by far the best and most affordable option. And you can't beat the customer service- these guys are truly here to help you succeed and go above and beyond what is required of them to make that happen. Pros The customer service is so good with Salesmate, the price is very reasonable and affordable, and this system has so much to offer to take control of everything you need to do with your business to keep in organized and automated. Cons The only thing I don't like is that I haven't spent enough time truly learning everything it has to offer- which is not a knock on Salesmate. I need to get better and more familiar with the Smart Flows and automating actions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Arad R. CEO Marketing and Advertising ### "fficient, All-in-One CRM That Boosts Productivity and Team Collaboration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2025 My overall experience with Salesmate has been excellent. It’s a reliable, feature-rich CRM that has streamlined our sales and marketing workflows. From tracking leads to automating follow-ups and keeping our team organized, it’s made a huge difference in productivity. The customer support is responsive and genuinely helpful, which adds even more value. Pros What I liked most about Salesmate is how seamlessly it combines CRM tools with built-in calling, texting, and email features. Having everything in one place saves so much time and eliminates the need to juggle between different platforms. The automations are also incredibly helpful for scaling outreach efficiently. Cons What I liked least about Salesmate was the process of connecting Namecheap for domain verification—it was a bit confusing and not as straightforward as I hoped. It took some extra time and digging through help docs to get it working properly, which could be streamlined for a smoother experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OW Olivia W. CEO Marketing and Advertising ### "Best CRM ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2025 Incredible. From day one, they’ve been available to help with setup and navigation and the payment questions. Really pleased with both the service and the platform itself. Very well designed! Pros It’s a toss up between the application and Salesmate’s exceptional customer care. It is evident how much thought has been put into the functions offered. I’ve used other CRM’s and this one beats ALL! Cons I haven’t experienced any issues to speak of yet. I’m very pleased with the streamlined functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Randy T. CEO Marketing and Advertising ### "Pretty great CRM option" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 20, 2025 pretty smooth and easy to understand CRM. doesn't focus on everything like GHL so it's better at the things that it promises to do Pros Tech support is fantastic, and pricing is very affordable. They released new automation features and LOWERED the price Cons I had a little difficulty with quality of some of the phone calls. Made me lose some trust in the system. Individually having to edit and save each field is kinda annoying instead of like Google Sheets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lori P. Founder Marketing and Advertising ### "Awesomeness Salesmate! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2025 Overall, was so simple to get started and get ready to scale. I love this program so much and it has made running my business too easy. Pros The ease of use- set us is very easy even for a newbie. The tech support is second to none. The are responsive to any suggestions. Cons Connection of domain was a little difficult but the tech support rock it. Any time I had a problem it was fixed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB David B. Founder Computer & Network Security ### "Looks great, runs horrible, no support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 25, 2025 It started off looking like a strong tool, I even signed up to be a partner. But the partner system is a total joke, no support, no email replies, nothing at all. Then you start getting into using the system. It is not designed for a heavy user at all. The ticketing system is not even close to production ready, they video and tools they offer for training have been made redundant and no longer offered but they do not tell you that until you waste an hour on support for them to say oh yeah that was phased out but we never updated the docs. Then when you run into issues, they tell you one thing but even though its in the text chat they refuse to honor what they said making you pull your hair out. IF YOU EVER consider this please run. Its not ready for prime time. Pros Very little, it looked promising but half the tools do not function at a bare minimum. Cons Support, and follow up. It took hours for one simple issue because they refuse to answer emails and make you use live chat with people that do not understand the issues Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Looking for something better with a few more features for automation Alternatives considered [Attio](https://www.capterra.com/p/259360/Attio/) Reasons for choosing Salesmate It looked prettier on the outside, but boy was I wrong. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GA Giancarlo A. president Real Estate ### "BEST CRM!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 Absolutely love Salesmate! This is my fourth CRM, and I’ve tried at least six others. After extensive research and using various options through my real estate company, I can confidently say that Salesmate stands out. First and foremost, the price point is unbeatable. On top of that, their customer service is truly exceptional. Whenever I encountered an issue I couldn’t resolve, their support team was quick to help and provided effective solutions. The platform is perfectly laid out and includes every feature I could think of. They offer numerous workarounds to help you save money. For instance, if you're hesitant to commit to automations, they provide alternative options. If you’re not satisfied with the dialer, they suggest several other companies you can integrate with. Salesmate's platform is open and flexible, featuring all the necessary APIs and Zapier integrations. I can't praise this product enough! The willingness to train users is also a huge plus. Overall, Salesmate has exceeded my expectations, and I highly recommend it to anyone in need of a robust CRM solution. Cons I love it so I cant say anything bad at all Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Luca F. CEO Information Technology and Services ### "Easy of use to have a clear Sales Process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 22, 2024 We implemented Salesmate to track the Sales process (from lead to order) and to have a good overview of all opportunities in the team. It was easy to adopt and we have been using it for more than 2 years with success. Pros Salesmate is really easy to use: plain and simple Opportunity and Lead management Cons Need to improve in all marteting activity and marketing automation Switched from [vtenext](https://www.capterra.com/p/182562/vtenext/) Salesmate is easier and user experience is much better Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Salesmate Salesmate was cheaper, easier and better fitting our needs (which were concentrated in the sales process) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/156234/Salesmate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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