# Salesmate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Salesmate the right Email Marketing solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156234/Salesmate/reviews --- Salesmate 4.7 (102) [View alternatives](https://www.capterra.com/p/156234/Salesmate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Salesmate Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews BH Bryan H OwnerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “This has been my only experience working with a CRM, but from what I've heard about other options, Salesmate is by far the best and most affordable option. And you can't beat the customer service- these guys are truly here to help you succeed and go above and beyond what is required of them to make that happen.“ June 5, 2025 DB David B FounderComputer & Network Security, 2 - 10 employeesUsed the software for: Less than 6 months. “It took hours for one simple issue because they refuse to answer emails and make you use live chat with people that do not understand the issues“ March 25, 2025 MG Michael G Regional Account Manager VIC TAS and NZFood Production, 51 - 200 employeesUsed the software for: More than 2 years. “The automation features save valuable time, while the insights provided by analytics help in making informed decisions and strategising effectively.“ July 8, 2024 DN Darshika N Account ManagerFood Production, 51 - 200 employeesUsed the software for: Less than 6 months. “Some of the web features are not available in the app.“ July 9, 2024 HB Heli B OwnerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “Seemed like the right fit for my small business in need of an efficient, integrated sales platform.“ June 27, 2025 Cameron K Marketing and Comms Business PartnerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Mobile performance can be slower“ July 24, 2024 Cameron K Marketing and Comms Business PartnerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “The platform has transformed how we manage our lead management processes, making them more efficient and streamlined.“ July 24, 2024 FD Faith D Client Relationship Manager LeadStaffing and Recruiting, 11 - 50 employeesUsed the software for: 6-12 months. “Salesmate often has trouble with syncing with RingCentral so there are multiple times that you have to re-authorize in order to track and log calls/ recordings.“ July 29, 2021 ## Showing most helpful reviews Showing 1-25 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Manikyala D. Manager - Client Acquisition Information Technology and Services Used the software for: 1-2 years ### "One Stop Solution for Organizing your Sales Process" September 21, 2023 5.0 Overall, I am satisfied customer and happy to recommend this tool for an organization. I would recommend people to see the demo of this tool - Then only people can understand how it benefits their organizations. By the way, this tool is also comes at a very good pricing to compare other costly tools outside. Pros Frankly, speaking as an administrator of the tool and as a user of the tool - It gave me complete control of all my admin activities, for each and every thing - I don't have to ping the Salesmate.io support team as it easy to understand and everything is detailed and shared in the knowledge center. As a user of the tool, I feel immensely happy as it allowed me to automate my regular work. Highly recommend this tool for any of the organization. Cons What i feel is they should allow the tool to get integrated with Skype and ZoomInfo or third party databases for contact building. Alternatives considered [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Salesmate Beacuse of its intuitive dashboards, easily customizable reports, easy navigation, easy updating daily activities and the kind of automation it has related to Email Campaigning, Email Tracking, Sequences that you can automate. Overall - It gives you a 360 degrees view - Omni-Channel kind of an experience with all the information that you need in a single page. Review Source Maximus A. Rev Ops Airlines/Aviation Used the software for: 6-12 months ### "Salesmate Review" December 8, 2025 4.0 Overall Salesmate has been super useful in creating a new CRM for my company. They are a great starter CRM for companies looking to train their sales team on a CRM. Pros The ease of use and the flexibility they have as a company/CRM. Salesmate allowed us to fully customize the system to our needs. Cons Lacking some basic features, lag time and email deliverability. Some things in the system seem basic, but don't work as intended. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing Salesmate Ease of use and flexibility as a starter CRM. Also the price. Review Source DB David B. Founder Computer & Network Security Used the software for: Less than 6 months ### "Looks great, runs horrible, no support" March 25, 2025 1.0 It started off looking like a strong tool, I even signed up to be a partner. But the partner system is a total joke, no support, no email replies, nothing at all. Then you start getting into using the system. It is not designed for a heavy user at all. The ticketing system is not even close to production ready, they video and tools they offer for training have been made redundant and no longer offered but they do not tell you that until you waste an hour on support for them to say oh yeah that was phased out but we never updated the docs. Then when you run into issues, they tell you one thing but even though its in the text chat they refuse to honor what they said making you pull your hair out. IF YOU EVER consider this please run. Its not ready for prime time. Pros Very little, it looked promising but half the tools do not function at a bare minimum. Cons Support, and follow up. It took hours for one simple issue because they refuse to answer emails and make you use live chat with people that do not understand the issues Alternatives considered [Attio](https://www.capterra.com/p/259360/Attio/) Reason for choosing Salesmate It looked prettier on the outside, but boy was I wrong. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Looking for something better with a few more features for automation Review Source GA Giancarlo A. president Real Estate Used the software for: 1-2 years ### "BEST CRM!!!!" October 18, 2024 5.0 Absolutely love Salesmate! This is my fourth CRM, and I’ve tried at least six others. After extensive research and using various options through my real estate company, I can confidently say that Salesmate stands out. First and foremost, the price point is unbeatable. On top of that, their customer service is truly exceptional. Whenever I encountered an issue I couldn’t resolve, their support team was quick to help and provided effective solutions. The platform is perfectly laid out and includes every feature I could think of. They offer numerous workarounds to help you save money. For instance, if you're hesitant to commit to automations, they provide alternative options. If you’re not satisfied with the dialer, they suggest several other companies you can integrate with. Salesmate's platform is open and flexible, featuring all the necessary APIs and Zapier integrations. I can't praise this product enough! The willingness to train users is also a huge plus. Overall, Salesmate has exceeded my expectations, and I highly recommend it to anyone in need of a robust CRM solution. Cons I love it so I cant say anything bad at all Review Source Steve T. Owner Marketing and Advertising Used the software for: I used a free trial ### "After trying EVERY CRM I could find on Google THIS IS IT! " October 21, 2021 5.0 Amazing. Simply awesome. All I needed was a CRM that could 1. Send and receive emails in 2. Contact new leads from 3. Track email opens 4. Have a pipeline tracking feature 5. Have a way to create tasks 6. Allow me to use my signature. Those aren't crazy requests I don't think but out of allllllll the CRM's I tried they all either wanted way too much money for 1 of those features or didnt do them right. Ill say more about this in the next section. Pros I tried literally every CRM I could find on Google and nothing worked until I found Salesmate. I'm honestly struggling to write this review only because I keep rambling on about features I love that it gets way too long. Bottom line for me is this just works! It's so easy to use, easy to set up, every feature works (which may sound weird but I have had at least 10 other CRM's that features didn't work right or I had to do some kind of workaround to have a basic email workflow), the layout is fantastic, the mobile app works great, the price is good - I can't fault this! And when I say I tried every other CRM I could find, I mean it. I didn't try Salesmate sooner because I couldn't find it sooner. I can't recommend Salesmate enough and again - I have tried SO MANY other CRM's including Hubspot, Zendesk Sell, Nutshell, Pipedrive, Keep, Salesforce, Monday.com, ClickUp, Airtable, the list goes on and on and on. This is honestly the best. Just sign up for Salesmate. If you are still reading, just do it! Cons The only thing I can say is within the deals page when you click on a deal I wish that was laid out a little better. But I am truly nitpicking here. You can work everything just fine, I have had no issues, it's so easy to keep track of everything, I just wish this one page was a little easier but in my opinion that is not a reason to avoid this platform. Again, just sign up. I love everything about this platform. I will say, I haven't experienced the customer service yet but there is a chat icon right at the top of the screen and already that is better than a lot of other CRM's I've tried. Alternatives considered [Thryv](https://www.capterra.com/p/156926/Thryv/)[Airtable](https://www.capterra.com/p/146652/Airtable/)[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/) Reason for choosing Salesmate This actually wouldn't let me pick all the CRM's I tried because I tried so many. The biggest issues I ran into with all of these other platforms were things like, 1. Not being able to use a custom email signature 2. Email open trackers and reporting going crazy saying the email was opened twice when it wasnt even opened once 3. Not being able to reply to an email within the CRM (that was pretty common....) 4. Being WAY too expensive for simple features 5. Terrible support 6. Really hard to use and navigate UI's 7. Weird workarounds just to email a lead 8. Not being able to say where the lead came from (pretty important for me when working with a lot of different lead sources) 9. Technical problems. I could keep going but that is all I could think of right now. Salesmate does everything and does it well for a very good price. Switched from [Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) I was using Hubspot pretty exclusively and honestly they were great until I had issues. Then it went up in flames. My emails started going to spam whenever I sent them from Hubspot (not anywhere else). After finding 5 different forum threads about this and talking with 3 different reps at Hubspot I got nowhere. So I had to switch. And I am SO happy I did. Hubspot was great and the fact it was free was awesome but the second I needed help it became a nightmare and I had to then transfer alllllll my data from years of work over to a new platform (still doing that...). So I highly recommend just starting with a great platform like Salesmate and growing into that. Review Source Paul P. Logistics Sales Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Just gets it done!" June 18, 2020 5.0 The pipeline is adequate for our needs and helps keep things organized and visible. By far the single biggest feature is the email tracking. We are starting new website and marketing campaigns and to see who opened your email, clicked on your link to your website is very valuable to understanding our reach and exposure, etc. In addition, to be able to quickly log a task to help keep organized all on a single page view, really helpful tool. Thank you again SALESMATE! Pros The ease of use, features for what I need it to do and the support when im stuck or need alittle help, their right there every time and quickly via Chat, love it! Im not a "write a review guy" but these guys and this product is becoming so valuable to my company and our selling efforts-easy 5 STARS! Well done and thank you, rarely do you find a product that gives you back more than what you need and expected. Cons It took alittle time to get comfortable, but really, that was days (maybe hours) and not a hard process. just familiarity as with anything new, so not much to complain about... Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) In fairness, I used Zoho CRM in my previous company, and i just found it to be too much, too clunky to move from screen to screen. Salesmate keeps all your info on an individual on one page! Review Source Response from Rapidops Inc. July 2, 2020 Paul, thank you for this review! We will continue to work hard to make our CRM the best in the market! AR Arad R. CEO Marketing and Advertising Used the software for: Less than 6 months ### "fficient, All-in-One CRM That Boosts Productivity and Team Collaboration" May 23, 2025 5.0 My overall experience with Salesmate has been excellent. It’s a reliable, feature-rich CRM that has streamlined our sales and marketing workflows. From tracking leads to automating follow-ups and keeping our team organized, it’s made a huge difference in productivity. The customer support is responsive and genuinely helpful, which adds even more value. Pros What I liked most about Salesmate is how seamlessly it combines CRM tools with built-in calling, texting, and email features. Having everything in one place saves so much time and eliminates the need to juggle between different platforms. The automations are also incredibly helpful for scaling outreach efficiently. Cons What I liked least about Salesmate was the process of connecting Namecheap for domain verification—it was a bit confusing and not as straightforward as I hoped. It took some extra time and digging through help docs to get it working properly, which could be streamlined for a smoother experience. Review Source OW Olivia W. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Best CRM ever!" May 22, 2025 5.0 Incredible. From day one, they’ve been available to help with setup and navigation and the payment questions. Really pleased with both the service and the platform itself. Very well designed! Pros It’s a toss up between the application and Salesmate’s exceptional customer care. It is evident how much thought has been put into the functions offered. I’ve used other CRM’s and this one beats ALL! Cons I haven’t experienced any issues to speak of yet. I’m very pleased with the streamlined functionality. Review Source BH Bryan H. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Only CRM is think I'll ever use" June 5, 2025 5.0 This has been my only experience working with a CRM, but from what I've heard about other options, Salesmate is by far the best and most affordable option. And you can't beat the customer service- these guys are truly here to help you succeed and go above and beyond what is required of them to make that happen. Pros The customer service is so good with Salesmate, the price is very reasonable and affordable, and this system has so much to offer to take control of everything you need to do with your business to keep in organized and automated. Cons The only thing I don't like is that I haven't spent enough time truly learning everything it has to offer- which is not a knock on Salesmate. I need to get better and more familiar with the Smart Flows and automating actions. Review Source LP Lori P. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Awesomeness Salesmate! " May 20, 2025 5.0 Overall, was so simple to get started and get ready to scale. I love this program so much and it has made running my business too easy. Pros The ease of use- set us is very easy even for a newbie. The tech support is second to none. The are responsive to any suggestions. Cons Connection of domain was a little difficult but the tech support rock it. Any time I had a problem it was fixed Review Source RT Randy T. CEO Marketing and Advertising Used the software for: 6-12 months ### "Pretty great CRM option" May 20, 2025 5.0 pretty smooth and easy to understand CRM. doesn't focus on everything like GHL so it's better at the things that it promises to do Pros Tech support is fantastic, and pricing is very affordable. They released new automation features and LOWERED the price Cons I had a little difficulty with quality of some of the phone calls. Made me lose some trust in the system. Individually having to edit and save each field is kinda annoying instead of like Google Sheets. Review Source AY Amber Y. Agency Owner Music Used the software for: 2+ years ### "SalesMate = Excellent 24/7 Customer Service" August 24, 2022 5.0 Pros The agents who provide excellent 24/7 Customer Service, fully addressing every question or concern. Cons With so many features, I simply cannot find the time to learn them all. Reason for choosing Salesmate Three main reasons, (1) Excellent 24/7 Customer Service (2) Excellent 24/7 Customer Service, and .... (3) Excellent 24/7 Customer Service Review Source IR Ian R. CTO Airlines/Aviation Used the software for: Less than 6 months ### "Thrilled with the software" April 29, 2017 4.0 Fantastic value for a CRM platform with easy staff onboarding and great back-end webhook integration support Pros Salesmate is a great software platform for small/medium businesses. We're in the process of building a highly automated sales / project management workflow, and Salesmate has by far the most powerful and user-friendly workflow automations (via Webhooks) that I've come across in testing many of the popular CRMs. Theoretically Salesforce is more powerful, but is also astronomically more complicated to actually configure - where Salesmate is straightforward and with only a moderate level of programming experience can be customized via Zapier or other web 2.0 services. I've had many deep-dive technical conversations with the support team, and they've been absolutely astounding with fast and knowledgable responses to my questions about the platforms and the API. The platform is very user friendly and took little time to onboard a team of 10 - far better than previous CRMs that we've worked with. The card view for deal progress is great and really helps visualize your sales pipeline. Also, while it still has a few minor quirks, Salesmate is by far the best CRM value across any platform that I've tested (and I've pretty much exhausted the list of CRMs!) Cons We transitioned from Base CRM, which has phenomenal email tracking support when integrated with Gmail - every email was associated automatically with the correct contact or deal automagically. Salesmate is working on this functionality, but at present only incoming emails are connected to contacts. (Outgoing emails sent through Salesmate are too, but outgoing from your desktop mail client or Gmail aren't). I've had several great/productive conversations with the support team and they're actively working on this however, and at the rate they're improving the platform I'm looking forward to having this functionality in the not too distant future! Minor nitpick is the API documentation is also a little lacking, but actually has had some updates while I've been writing code against it and is getting a bit better. The acceptable API docs are offset however by the absolutely fantastic support, so if you ever are scratching your head or not quite getting the API response you'd expect, just ask! Review Source BW Bob W. Sales Leader Computer Software Used the software for: 6-12 months ### "Incredible Sales Automation CRM and OmniChannel tool..." June 26, 2020 5.0 The experience is great. They use Intercom and are always responsive and effective in solving customer needs. Pros The Salesmate team continues to deliver a quality product for seasoned sales professionals. Cons I would like to see more robust sequencing capabilities for multi-channel. Stronger integration for scheduling, follow-up, and Gmail integration automation. However, the capabilities are rich for an inbox compliment. Reason for choosing Salesmate Salesmate mobile application and the continued pursuit of enabling a true hunter platform. Regardless of recent times, you need your customer data at your fingertips, and when they respond to an email, call, text, or whatever, you need to be able to respond and keep a pulse on your business. This is not a bureaucratic overburdened CRM. This platform allows you to get work done quickly. The new automated activity queue and power dialer are arguably the best in the industry. The platform is more like a toolset and you will get a lot done using it. Enjoy. Review Source Response from Rapidops Inc. July 6, 2020 Thank you for this review! We are happy you are excited about our power dialer & smart queue! :) Also, thank you for the constructive feedback. We will continue to work hard to enhance these features over time! Thank you! KN Kristy N. Marketing Director Consumer Services Used the software for: 6-12 months ### "Salesmate Review" February 15, 2019 4.0 Overall, it is easy to you and I have found what works for me given everything. But, you don't want a user to have to "find what works for them" in a system. You want a BULL DOG of a system that is constantly updated with new features and a better flow. I have so many activities that are open and dead and it is super unorganized bc it lacks certain features like highlighting a company green once it's won or red when they're not interested etc. Pros I love that there is excellent customer support. I like that it is easy to use, and that you can send and track emails through the system. I also like that you can see when someone opens. Cons What I like least is that nothing is integrated. Users need to have the ability to update one area and it update in others as well. I keep my notes in the description area of the company because it is the first thing I see. I do not like that there is a max characters allowed. The note section should not be so hidden and there are TOO MANY places to enter notes etc. Keep it simple - have ONE BOARD that has the quote, email, etc. I stopped using the Deals section as it is just all too time consuming. Lastly, when I send an email - I am emailed a response but when I reply it seems to send from a different email than the system so this could be confusing for people I talk to. Oh, and it would be beneficial to partner with adobe! Review Source Robert D. Co-founder Wholesale Used the software for: 6-12 months ### "Great newcomer to the CRM market" December 8, 2019 4.0 Overall, we have enjoyed using Salesmate. I'd recommend it. Pros We're really enjoying Salesmate's automation features. We also like how simple the pipeline is to use. Cons Every now and then we do see a few bugs. This is a newcomer to the market and we find that they're working through a few hiccups, but those bugs have never actually affected our operations. Mostly visual stuff on the platform. Switched from [Insightly](https://www.capterra.com/p/130671/Insightly/) Insightly was unwieldy. Review Source Robert A. Managing Director Management Consulting Used the software for: Less than 6 months ### "Unbelievable new sales app... very well executed." May 23, 2017 4.0 Improved sales effectiveness. It's got everything we need, works efficiently and it is affordable. The team picked this over all of the others and they're using it. Great sales app. Pros Many of the main functions needed to be in professional sales, none of the wackiness. I have tried almost every CRM on the market. All of them fall short... even Salesmate has room to improve, but the overall quality and out of the box functionality blew us away. The customer support is some of the best we've experienced. Check out their Youtube channel... it says a lot. Many other CRMs have been around for years and don't have half of the help videos. Finally, the financial value is incomparable. No other sales app, with this set of functionality, comes close (price-wise). I am very impressed. Cons Sometimes, key functions are tucked away. They are there, but implemented in un-obvious ways. Once you get used to the UI and look at the support videos, it comes together well. Review Source Anders Steen H. Ejer Music Used the software for: Less than 6 months ### "Best CRM for me out the 15 I've tested" October 31, 2018 5.0 Pros I like the user interface, very intuitive. It has a lot of features but is still very easy to get around. The support is exceptionally good, very quick to respond, knowledgeable and cool people. Very easy and quick to add new contacts and deals. The Iphone app is also very cool, againg very well layed out. After you called a contact, you can log the call and add notes about the call if needed. The price is very reasonable too. I have spent several days testing CRM's including Pipedrive, Salesforce, Zoho, Freshsales, Close, Cloze & Agile and a lot of other CRM out there, and you don't get the same value anywhere else in my opinion. Cons Right now Salesmate doesn't pick up on the "reply to" email address, when an email from a form is sent to me. There's also no easy way to display unread emails.. This will come in future updates, and it's not that important to me. Review Source VR Verified Reviewer Owner / Principal Engineer Civil Engineering Used the software for: 6-12 months ### "Surprised and pleased..." March 12, 2019 5.0 This software totally keeps me on track. It's a second brain in many ways. Pros Good, solid, dedicated, one-on-one support in a couple of minutes Ease of use Straight forward Email integration hooked up fast and flawlessly and functions well Able to customize most of the areas I want to work for how my business works Cons Text messaging setup is still a mystery to me More robust deals data Review Source TI Tomas I. Business Development and Sales Wine and Spirits Used the software for: Less than 6 months ### "Salesmate is one of the best CRM out there" September 24, 2018 5.0 Pros Bulk emails that makes it look like single email, email tracking, notifications. Say you send email to potential customer, click remind, select date to remind on calendar, pick remind condition, i.e.no reply. So if potential customer doesn't reply before certain date, it automatically pops up as reminder to follow up in your activities and syncs with Gmail calendar as well. Or like email scheduling, sometimes want customer to receive email at a certain time, does it too. Truly awesome, Salesmate overall is fun to use and makes tasks I have done before so much more easier. So many great features. Customer support - awesome. Very responsive, knowledgeable and supportive. Cons Salesmate was really beyond my expectations. Of course there are minor things like with any software, but I am sure Salesmate team is working on it and it will be available via updates. In example you can't insert image directly into email body, but there's workaround and it works great. Review Source Response from Rapidops Inc. November 1, 2018 Hi Tomas, Thank you for reviewing us. As committed we now have the facility to insert images directly into the email body using the Email Media Manager. https://support.salesmate.io/hc/en-us/articles/360015794332-Email-Media-Manager You can get in touch with the team on chat OR at support@salesmate.io in case any more questions. JB Jen B. Business Consultant Hospital & Health Care Used the software for: Less than 6 months ### "Functionality and Support" August 28, 2018 5.0 I've been able to be more productive, follow up with more customers in a timely manner, and close more deals because of Salesmate! It's priced well, especially for a start up company, like me, and I truly feel they care about your overall success, both with the CRM as well as your business. Pros I pick companies to work with based on their functionality and support. Is this software going to enhance my business and can I reach someone in a timely manner if I need assistance? The answer is YES with Salesmate! I can do things now with Salesmate that I only wished I could do on other CRMs. It is a seemingly robust system, and although a fairly new company, they are making system enhancements along the way, on the back end, and these system changes or upgrades do not negatively impact me. The best feature of Salesmate, however, is their IT support. Wow!! They're amazing! They instantly respond to the online chat feature and will ask you if they can remotely take over your screen if you're in a bind. For this reason alone, I will continue to support Salesmate. 5 stars!! Cons A little cumbersome in some ways. Intuitive in some aspects and a little confusing with other modules. Good thing there's tech support! Their IT support is top notch! Review Source Kevin M. Sales And Marketing Associate Machinery Used the software for: 6-12 months ### "Salesmate review Fraco" February 8, 2019 4.0 Pros \-Easy to follow deals -Features are easy to use -Platform is simple and easy to read Cons \-Reports are hard to read -Information given isn't always accurate -Understanding the numbers Review Source TA Tyler A. Owner Military Used the software for: 6-12 months ### "Great product-easy to use " July 2, 2020 5.0 My overall experience with Salesmate has been great. The customer service are willing to call or video chat with you to resolve any issues you have. They price is very fair and not that expensive in my opinion. Pros Salesmate us a CRM, email tools, texting tools and automation for all of it. It’s a great way to track and automate your workflow for your company’s Nd your client experience. It’s very mobile friendly on the app and easy to make calls, texts, emails and manage your CRM on your mobile device which is great for mobile and remote work. I love that flexibility aspect. Cons Salesmate needs to be HIPAA compliant and allow the storage of documentation to be a true CRM for clients. Also, the automated texting portion of Salesmate is hard to set up with code. I wish it was easier and the pre-code wasn’t required to enter for automated texting. Reason for choosing Salesmate Price and mobile use Review Source PD Pranav D. Technical Solutions Specialist Information Technology and Services Used the software for: 6-12 months ### "Interesting CRM " May 18, 2020 5.0 Pros I like the way the whole software has been designed and provides very good ease of access to all customer data and helps in better tracking. Cons The UI can be better. Sometimes it confusing and the loading times a bit slow. That said, it's still a great product. Review Source Response from Rapidops Inc. June 4, 2020 Thank you very much for your feedback. We really appreciate having your company as client. We are working on the feedback you delivered to make it a better experience. SC Sevgi C. Religion Manager Banking Used the software for: 1-2 years ### "Atentive customer services" August 16, 2022 4.0 Pros Customer services was very kind and helpful. They are try to understand problem and give solutions fastly. Cons I didn't have any bad experience! İts cheaper and useful than other similar apps. 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