# Page 3 | Salesmate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Salesmate the right Email Marketing solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156234/Salesmate/reviews --- Salesmate 4.7 (102) [View alternatives](https://www.capterra.com/p/156234/Salesmate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Salesmate ## Showing most helpful reviews Showing 51-75 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zora Z. Brand Ambassador Used the software for: Less than 6 months ### "very convenient and easy CRM with all the necessary features, quick and professional support" February 6, 2018 5.0 pleasant environment (backoffice), simplicity, and speed in use, professional support Pros I have tried many CRMs over the past 2 years, but this one suits me best with simplicity, clarity, a pleasant for the eye and very easy to adjust system, everything is easy and fast, there are all the systems that people need to manage contacts and emailing - and it doesn't have to pay the absurd money that some systems have. And if something does not work, support work immediately and successfully. And not only via chat, also personally via skype with shared screen. Cons Because everything works perfectly and easily, one has higher expectations of the system because the support listens and adapts the system to the needs of customers, so I would like to see more modifications in the synchronization of emails. At this point, there is just a simple synchronization like everywhere, but I believe that the development will continue, and that will soon be a progress. Review Source Mike B. Founder Used the software for: Less than 6 months ### "Solid CRM for small business looking for an easy to use, yet impactful CRM" April 27, 2018 4.0 Pros As an owner of a small, growing VA business, I was really drawn into Salesmate by its price point, easy interface, and simplicity. I have tried out a number of CRMs, but they all seemed to have way more features and options than I really needed (even though I'm a bit of a techy). The customer service support has been very responsive, which I appreciate, and they've been open to feedback. I'm enjoying using the tool to track sales goals and progress, as well as to organized contacts, companies, and follow up on leads. Cons There are still some quirks and bugs with the tool that can be a bit cumbersome. Nothing that would turn me away, but little things like where to find the workflows section, clearing out missed calls individually as opposed to in bulk when integrating RingCentral. As a growing company, I appreciate Salesmate being open to customer feedback, which is honestly a big reason why I'm going to stick with it. Review Source CS Christelle S. Settlements Officer Financial Services Used the software for: Less than 6 months ### "Salesmate review " September 25, 2023 5.0 Great experience, we had \[sensitive content hidden\] helping us throughout the process, he is super friendly, patient and helpful which has made the transition much easier! Pros I like the deals page most and how easy you can create a timeline and move deals through them Cons Need to be able to associate multiple contacts to a deal or to a company Review Source MD Matt D. Managing Director Education Management Used the software for: 6-12 months ### "Best CRM for our Business" November 8, 2019 5.0 Salesmate has revolutionised how our business operates. Our systems have been simplified and become much more efficient. The ability to send bulk email and bulk text/SMS messages is critical to our business and Salesmate does this seamlessly. The comprehensive search capabilities have allowed us to speed up our processes and stay on top of our client data, ensuring that everything is always up to date. I wish we had found Salesmate years ago! I highly recommend Salesmate. Pros Ability to send bulk email and bulk text/SMS messages. Salesmate is a CRM that is versatile and very customizable. The support provided is exceptional. The team is always able to help. Cons It does everything we need. I'm looking forward to the planned XERO Accounting software integration. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Insightly](https://www.capterra.com/p/130671/Insightly/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Salesmate Bulk SMS and Email sending work best with Salesmate. No other CRM met our needs. Review Source CK Chiraz K. President Staffing and Recruiting Used the software for: 6-12 months ### "Excellent CRM solution" November 29, 2022 5.0 Excellent, effective and professional Pros User experience is simplified, customer service is excellent Cons I have nothing bad to report on this product. Alternatives considered [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Salesmate Customer service responsiveness. User experience is excellent. Review Source EG Eric G. VP, Business Development Computer Software Used the software for: 6-12 months ### "Excellent Product, Functionality, and Service" March 31, 2017 5.0 We have been using Salesmate for 6months now. They helped our team transfer our entire database from a previous sales crm that was in place. The team at Salesmate has always been prompt to response to any questions we have and fix any minor issues that we have had. Onto the product... I've used existing sales crm's such as Salesforce, Base, and HighRise. We wanted something a little more light weight since we have a small sales team. Salesmate fit the bill perfectly. The dashboard give you a great snapshot of activities, sales goals, and current forecast. The UI is easy to navigate and is broken down by Activites, Contact, Companies, Deals, and Reports. As I mentioned previously, this is a light weight crm but still has some features that are built for larger sales teams and enterprise clients. Salesmates' workflows are particularly useful from an automation standpoint. They are seemingly endless possibilities especially when you bring in Zapier to the mix. They have a top notch tagging and email set up as well. It's very easy to search and find the data. The team at Salesmate is constantly adding new features and are great at taking feedback from customers. Pros User Interface, Workflows & Automation Capabilites, Internal Email Sender, Reports, and Customer Support. Cons Newer platform so it's not as robust from a feature or integration stand point. No mobile app... yet. Review Source FA Fazlul A. Proprietor Health, Wellness and Fitness Used the software for: 6-12 months ### "Must have software" June 22, 2022 5.0 Simply put, it was wonderful experience working with this software Pros Helps in resolving agreements quickly. It provides a easy setup with highly automated procedures. Which helps the sales sales team to work more efficiently. Cons I can hardly say I disliked anything about this software. Review Source VB Vic B. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Incredible CRM and sales managment software" November 24, 2022 5.0 Awesome. If you're a company with 1-25 salesforce. This software is what you need. Pros Has every feature I would want or need out of Salesforce and other calling and phone cadence softwares. Cons Nothing. They're quick and they have helped me with every question I've needed answered. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Salesmate It is better. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Better price, better features, customer service. Review Source Mithil P. Digital Marketing Director Public Relations and Communications Used the software for: 6-12 months ### "A good basic alternative to your CRM needs" April 8, 2021 4.0 It has been great. We just deployed it for a client. Pros Salesmate is a good customer relationship management software option for users who do not want a lot of complexity in their CRM. It is good value for money too. Cons Integration and available apps could be better. There are workarounds by using Zapier but overall I feel the market place could be upgraded. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Salesmate Pricing options were better. Review Source KP Ketan P. Director Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "We are really well satisfied with product and Support.We appreciate Your Attitude toward Customer." July 27, 2018 5.0 This Software is Help us to full fill our Sales need,Data base maintain and Record all Communication With Each Customer.Which is our basic need. Pros Salesmate is easy to set-up and use. We could customize Salesmate to meet the exact requirements of our sales team. We found it very helpful as all the necessary information about a contact is streamlined at one place. It provides a detailed overview of each deal in the sales pipeline that has helped us in making better decisions. We were pleased with the assistance we got from their support team. They are always ready to help you. Overall, we found Salesmate to be an excellent cloud-based sales CRM at a great price. Cons We didn't find anything bad about Salesmate. It keeps getting better with time. Just waiting to see more upgrades and new features in the CRM Review Source Matthew G. Agency Principal Insurance Used the software for: Less than 6 months ### "Very happy with my decision to start using Salesmate" May 29, 2018 5.0 Quick implementation, great pricing, and really easy to learn/use. Pros What's not to love, right out of the box they include email integration, hotkey functionality to make adding new deals a breeze, and the customer service they provide. They're also always looking to improve and open to new ideas which is a feature all in itself. Looking forward to what Salesmate comes out with next and growing our company with their sales platform. Cons After chatting with support team they already addressed what Cons I'm facing and they're already working on improving the features. There's really nothing negative I can say about the platform that they aren't already aware of and actively working to improve. Review Source VR Verified Reviewer Managing Partner Used the software for: Less than 6 months ### "Salesmate is a fantastic all in one CRM for both outbound and inbound sales teams!" February 7, 2018 5.0 Salesmate is an all in one crm for outbound and inbound teams alike. Whether you're a solopreneur or part of a larger organization, salesmate has all the tools insight one platform! Pros Salesmate offers a very affordable one price offering with no contracts. Within the CRM you have the ability to manage every lead with segment filters, manage meetings, track and send emails, sales forecasting, integration with gmail and other email providers, call recording, text messaging, chrome extension, email tracking from gmail, tons of integrations, and a mobile app to boot! Cons The only thing missing is a voicemail drop option. This CRM is comparable to the big names but has a cleaner interface. Review Source Jules B. Founder Machinery Used the software for: Less than 6 months ### "Best CRM for the Price" July 20, 2020 5.0 Wonderful. Much more affordable and comes with great support. Pros I love Salesmate. The UI is clean, the customer service team is very responsive. They offer a large amount of pipelines for a small price so it scales well. Much better alternative to Zendesk. Cons They dont have a "delete" button for incorrect imports but it can be easily fixed otherwise by just "tagging" your imports beforehand. Switched from [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Zendesk was way too expensive Review Source JC Juan C. Sales and Support Chemicals Used the software for: 1-2 years ### "Salesmate help to complete our goals" June 2, 2020 5.0 Is great tool for our sales team Pros Easy to use, I can send and track emails to the customers or potential customer on real time. Help me to create sales goals, and complete them, since is very easy to follow up. Easy to use deal and lead generator Cons I can not email if the company is not created Review Source Response from Rapidops Inc. July 2, 2020 Thank you for this positive review. We have reached out to you personally to see how we can improve what you mentioned in the cons section. We want to make sure that we continue to improve based on your feedback. Dominic L. Owner Marketing and Advertising Used the software for: 6-12 months ### "Amazing CRM" February 13, 2019 5.0 Pros For our business, Sales and Marketing Company for hotels, Salesmate is a Top. Easy to use, cheap, everything perfect. Cons Everything, Answer to all our needs. Stable, Easy to use, great value. Review Source VR Verified Reviewer Head Designer Internet Used the software for: Less than 6 months ### "Overall Best CRM" August 19, 2020 5.0 Pros Very intuitive, very user friendly yet extremely powerful. Cons I have yet to find something that needs improvement. Switched from [Freshsales](https://www.capterra.com/p/155563/Freshsales/) Freshsales was too clunky and slow Review Source AM Antonio M. Owner Medical Practice Used the software for: Less than 6 months ### "Great CRM, very easy to adapt to individual physiotherapist" April 18, 2019 5.0 The software is very intuitive and yet very powerful. I t has been always up. Now I feel that I am in control of my customers relations, because, just of-the-shelf, Salesmate keeps track of everything. Pros I am a self-employed physiotherapist, without any other employee in my business. I keep track of al my appointments and treatments with Salesmate, since approximately three months. I like most its simplicity of use, flexibility and support. With 24-7 helpdesk support available by chat, I have been able to start smoothly implementing my own customisation ideas and have an understanding of Salesmate features which, will, no doubt, help me proactively manage my customers relationships. Cons As I have been using this software for three months, without any problem and have enjoyed great support bu chat, I cannot provide insights into any problem or any con with the software. Review Source Kristie M. Director Of Business Development Marketing and Advertising Used the software for: Less than 6 months ### "Excellent CRM" February 19, 2019 5.0 Salesmate software allows us to track all of our activities, tasks, sales etc. all in one place and gives use the ability to use reports that give us insights on those activities. Pros I loved the support and service provided as well as how user friendly the CRM is easy to use. Cons Learning a new system and the set up is not always easy, however I can say that the support given from the Salesmate team, made it very easy for me to do. Review Source JM John M. Engineer Industrial Automation Used the software for: 1-2 years ### "Very active team at Salesmate. Davey will soon meet Goliath. The progress made so far is wonderful" July 11, 2018 5.0 Important Sales clients, and processes. I am able to clearly focus. The application is very flexible, as we have a unique business like most. We were able to customize for our very need. Pros Support is incredible, the team at salesmate never complain at what I may think is wrong. They listen and have made great strides for a rock solid product. Cons as a relatively young company, there are small bugs from time to time. However, these are diligently fixed with most very quickly. Review Source KY Kade Y. Owner Events Services Used the software for: Less than 6 months ### "A simplified sales CRM that's killing it!" January 9, 2019 5.0 Customer service is legit. The app is amazing. I really love using Salesmate. Pros I've tried several different sales CRM solutions, and they all seemed to be a bit cumbersome and clunky. That is, until I tried out Salesmate. It has all the features you need for a modern CRM, but it is simplified. They just did a better job thinking through how to take a load of features and make it as user-friendly as possible. Seriously, this sales CRM stands out in the crowd. Cons There is only one thing that I am struggling with, and that is the texting platform. Texting is one of the best ways to communicate with others, and it seems a bit like an afterthought at this point. That said, you can still easily text people and get replies from your own dedicated number right in Salesmate. I just wish the phone app prioritized texting, and maybe there was a screen in the web app where you could view your text conversations more easily. Review Source AC Amatista C. account manager Marketing and Advertising Used the software for: 6-12 months ### "Easy to use and very practical" September 1, 2020 5.0 Faster to run our business Pros Integration with our bisuness was surprisingly easy and helped our business grow Cons At this time i dont believe theres anything either my team or myself are dissatisfied with. Review Source VR Verified Reviewer Artificial Intelligence/IoT Customer Success Manager Computer Software Used the software for: Less than 6 months ### "Love this application!" February 8, 2019 5.0 It's great! Helped align our entire company! Pros Super easy to use and track activity across a company (especially an international growing one). I can easily see how the company sales activities are measuring up across our multiple regions, which helps when we organize sales campaigns, budgets, projections, etc. Cons As a growing start-up, I'm not technically a sales person but I use salesmate to still check up on our sales activities and follow/report my conversations. That being said, the activities page is a little much for a position like me where my email activity isn't necessarily helpful given most of them are project-based and not sales based. Review Source AS Alexis S. Real Estate Acquistion Rep Real Estate Used the software for: Less than 6 months ### "Salesmate Review " August 26, 2020 4.0 Love it, Use it everyday. Some issues every now and then but nothing major. Pros I liked that we could send mass texts. ! Cons Some texts wouldn't send, Marked them as spam. Review Source Chandrayee M. Project Manager Computer Software Used the software for: Less than 6 months ### "Best CRM in Market" February 16, 2019 5.0 I took one dashboard 3 months ago just took another one 3 days back. that summarise my overall experience. Pros workflow automation is more advanced than other crms in market SMS Integration Option Price The support staffs are gems they have in their team. Cons nothing as such. just loading speed is slow. Review Source Rishel A. Virtual Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Truly a mate for you sales management!" October 31, 2022 5.0 Pros The best part was the ease of moving leads through various stages. Cons The overall dashboard was sometimes pretty overwhelming due to excessive options. Review Source Similar Products Featured