Free Call

Free Call


4.5 / 5
6 reviews

Who Uses This Software?

Telephony tool primarily catering to industries such as hotels, restaurants, auto dealerships, advisory companies and more.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Free Call
  • www.freecallinc.com/
  • Founded 2016
  • United States

About Free Call

With Free Call, your visitors can phone or message you in a click. Its a great way to boost your service, sales and more, and keep customers happy. * Receive visitor calls straight to your existing cell or phone * Let your site visitors get in touch with you by phone or message * Use call recording so you never miss a thing


Free Call Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Free Call Reviews Recently Reviewed!


This is the best ever app for I ever used for my WEBSITE!!!

Nov 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Cons: Easy to use

increase calls from website

Overall: I Recommend this app to everyone who has hotel.

I wan to share my experience with the app.

I am owning boutique Hotel in Eastern Europe. The majority of my visitors come from services like Booking.com, TripAdvisor or independent agents. But often some tourists have questions that prevent them from making an online booking. They need to know things like, "Is breakfast included in the price?", "Does this room have a sea view?" or, "Is there free Wi-Fi?" and many others. Of course, We has our phone number published on our website but not every customer start call with us :(

We tried Live Chat in order to serve online visitors, but we found out that it is not possible for our receptionist to be both in Live Chat and welcome tourists entering the hotel. :(

I installed Free Call app and it boost my online reservation almost immediately. We started receiving online requests both from calls and trough their messaging system.

I am not technical, but I installed Free Call with no external help, with just one click. Then I simply entered the phone number where to receive calls. Now tourists that have questions simply click on the Free Call button. This call goes right to the hotel reception phone where they receive answers to their questions.

I want to say thank you for the 30 monthly minutes provided Free of Charge. This was beneficial for us to realize the benefits of using Free Call and to take decision to upgrade to premium.

Vendor Response

by Free Call on November 15, 2016

thank you for submitting review for https://www.freecallinc.com/

Affordable option

Apr 02, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Free service that allows you to call different countries, ease of use is also a huge bonus!

Cons: Enhanced file sharing would be a great option to further facilitate communication.

Overall: Great software that is easy to use and makes keeping in touch easy.

Used from a website to let customer contact us directly and in a free way for them

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It have a good price, you can used it for a sales business to contact with your clients, and let the site visitors to contact you as well, it can also record calls

Cons: Probably the best for big e-comerce company. There are many spam calls that you cant control, it miss some block action to avoid it.

Capterra loader

Great service

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Love The fact that it allows for my customers and clients from anywhere in the world to call through the website versus using a phone. It works great for that.

Cons: No plans whatsoever about free car. It works really well my clients love it and it's extremely affordable.

A Back-Up Line

Feb 22, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love most about this program if for some reason my phone service isn't working I have a phone on hand.

Cons: That you are limited to how many free calls you can make.

Overall: I would suggest anyone to use this website as an alternative to cell service being down or shut off.

Awesome addition to our website

Mar 30, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: This has been super easy to use and we saw results within just a few days as our phone started ringing more.

Cons: Got a lot of spam calls, though I'm not sure if there is a way to avoid this.