# Free Call Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Free Call Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/156236/Free-Call --- # Free Call Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Free Call ## What is Free Call? With Free Call, your visitors can phone or message you in a click. Its a great way to boost your service, sales and more, and keep customers happy. \* Receive visitor calls straight to your existing cell or phone \* Let your site visitors get in touch with you by phone or message \* Use call recording so you never miss a thing ## What is Free Call used for? [Telephony](https://www.capterra.com/telephony-software/) Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Free Call?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.freecallinc.com/&name=Free Call) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Free Call 4.7 (9) VS. [### Groundwire](https://www.capterra.com/p/202616/Groundwire/) [5.0 (3)](https://www.capterra.com/p/202616/Groundwire/#reviews) Starting Price $10 Per Feature, Per Month Starting Price $9.99 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.7 (3) Value For Money 4.3 (7) Value For Money 4.5 (2) Customer Service 4.6 (8) Customer Service 0.0 (0) ## Free Call alternatives [PhoneTag](https://www.capterra.com/p/76968/PhoneTag/) [4.2 (6)](https://www.capterra.com/p/76968/PhoneTag/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76968/PhoneTag/) [ComDesk](https://www.capterra.com/p/246932/ComDesk/) [0.0](https://www.capterra.com/p/246932/ComDesk/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246932/ComDesk/) [YOVU](https://www.capterra.com/p/233074/YOVU/) [1.0 (1)](https://www.capterra.com/p/233074/YOVU/#reviews) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233074/YOVU/) [RingBoost](https://www.capterra.com/p/181996/RingBoost/) [0.0](https://www.capterra.com/p/181996/RingBoost/#reviews) Starting price $12.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181996/RingBoost/) ## FAQs about Free Call Overview ### What company size and specific industries is Free Call built for? Free Call is designed for small to mid-sized businesses in service-oriented industries, especially hotels, restaurants, auto dealerships, and advisory companies. It also fits other organizations that need a telephony tool for handling customer calls and daily communication across similar client-facing operations. Features and Usability ### What are the key features of Free Call? Free Call offers VoIP for internet-based calling, call recording for storing conversations, and live chat for real-time text communication. These core features cover voice calling and chat communication within a single product. Getting Started and Support ### What training and onboarding options does Free Call offer? Free Call provides live online training sessions to help teams get started. This format supports guided instruction from a trainer and allows participants to ask questions in real time during setup and early use. Getting Started and Support ### What customer support options does Free Call offer? Free Call provides 24/7 live rep support. The catalog lists this as the available customer support channel, but there is no reviewer feedback on support quality, response times, or common user frustrations to describe. ## Pricing Value for money 4.3 (7) Free Trial Free Version Basic $10.00 Per Feature,Per Month Value for money 4.3 (7) 4.3 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (8) 4.6 Based on 8 reviews ## User reviews Overall rating 4.7 Based on 9 reviews Filter by rating 5(7) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MM Mohamed M. SA Architecture & Planning ### "Worth trial " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 15, 2022 Pros various devices like desktop or mobile. Cons Rates, website & description of the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Camila F. Assistente Arts and Crafts ### "Free call is excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2020 Pros Great software to communicate with family, friends, and even internationally at no cost. I love and recommend it to everyone Cons Nothing against it, it always helps me in my communications Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chris C. Self employed Construction ### "Free call" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2020 Overall my wife was correct, this software makes my job so much easier and my customers love it too. They have a way to communicate with me to discuss supply and labour cost even if they don't have minutes on their phone. You get a phone number specifically for you just like a business phone and you know it is customers calling. I absolutely love this software and recommend it to anyone with a business. Pros My wife is an artist and she recommended this software. I gave it a try and it's amazing because I do construction. As long as there is internet connection (even wifi) my customers can call me free of charge and get a bid on how much things will cost to fix. Cons Nothing yet it's super easy to learn how to use and is very convenient Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Sheet Metal Worker Building Materials ### "Affordable option" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 2, 2019 Great software that is easy to use and makes keeping in touch easy. Pros Free service that allows you to call different countries, ease of use is also a huge bonus! Cons Enhanced file sharing would be a great option to further facilitate communication. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jen V. Business Manager Renewables & Environment ### "Awesome addition to our website" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 30, 2019 Pros This has been super easy to use and we saw results within just a few days as our phone started ringing more. Cons Got a lot of spam calls, though I'm not sure if there is a way to avoid this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Angie L. Asst. Clerk Legal Services ### "A Back-Up Line " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2019 I would suggest anyone to use this website as an alternative to cell service being down or shut off. Pros What I love most about this program if for some reason my phone service isn't working I have a phone on hand. Cons That you are limited to how many free calls you can make. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Analista de Investigación y Monitoreo de Medios ### "Used from a website to let customer contact us directly and in a free way for them" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 July 20, 2018 Pros It have a good price, you can used it for a sales business to contact with your clients, and let the site visitors to contact you as well, it can also record calls Cons Probably the best for big e-comerce company. There are many spam calls that you cant control, it miss some block action to avoid it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rhonda L. AuPair Coordinator ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 6, 2018 Pros Love The fact that it allows for my customers and clients from anywhere in the world to call through the website versus using a phone. It works great for that. Cons No plans whatsoever about free car. It works really well my clients love it and it's extremely affordable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Maria M. Owner Hospitality ### "This is the best ever app for I ever used for my WEBSITE!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2016 I Recommend this app to everyone who has hotel. I wan to share my experience with the app. I am owning boutique Hotel in Eastern Europe. The majority of my visitors come from services like Booking.com, TripAdvisor or independent agents. But often some tourists have questions that prevent them from making an online booking. They need to know things like, "Is breakfast included in the price?", "Does this room have a sea view?" or, "Is there free Wi-Fi?" and many others. Of course, We has our phone number published on our website but not every customer start call with us :( We tried Live Chat in order to serve online visitors, but we found out that it is not possible for our receptionist to be both in Live Chat and welcome tourists entering the hotel. :( I installed Free Call app and it boost my online reservation almost immediately. We started receiving online requests both from calls and trough their messaging system. I am not technical, but I installed Free Call with no external help, with just one click. Then I simply entered the phone number where to receive calls. Now tourists that have questions simply click on the Free Call button. This call goes right to the hotel reception phone where they receive answers to their questions. I want to say thank you for the 30 monthly minutes provided Free of Charge. This was beneficial for us to realize the benefits of using Free Call and to take decision to upgrade to premium. Cons Easy to use increase calls from website Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 15, 2016 thank you for submitting review for https://www.freecallinc.com/ [View all Reviews](https://www.capterra.com/p/156236/Free-Call/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.